Panic Mode On (10) Server problems

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kittyman Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 819157 - Posted: 16 Oct 2008, 5:21:50 UTC - in response to Message 819154.  

Since early this morning, I have been experiencing trouble accessing the seti@home webpages. Whenever I tried to open my account page, it came up with a page with just the heading "Your Account" and the logo. The rest of the page would be blank. The home page still returns HTTP 500 error.

I finally accessed the account page through google and I now notice that the link for the account page is Your_Account (with an underscore). The workunit uploads and downloads are normal.

Since I am not able to access most of the other pages, I have no clue whether this is an isolated incident or if others are facing this too. Does anyone have any information?

Edit: Finally managed to get into the webpage and this is what I get. You will notice that all the links are different now.

Vipin

Not just you.......the webpage code is being worked on............

"Time is simply the mechanism that keeps everything from happening all at once."

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Message 819160 - Posted: 16 Oct 2008, 5:26:18 UTC - in response to Message 818994.  

I agree that there are multiple approaches here -- the thing with running longer caches -- some projects don't like that, others do. If you are only running SETI, than the longer caches and the don't bother with changes is a reasonable approach.

I run a mix of projects, which originally was to cope with outages that often enough extended thru weekends or longer -- with multiple projects I had active coverage. The downside there is that doing that requires a bit more attending to things. I do have a bunch of offsite workstations -- for them, I have them set up for 'low maintenance' projects (Climate, Spinhenge for example). SETI is not a low maintenance project for me, so I've got it loaded on workstations I can readily get a hold of.




True, but that isn't the only tool in the BOINC arsenal that is designed to deal with outages.

If you're worried about an outage, just carry a little bit of extra cache, 3 or 4 days max. will cover all but the worst outages.

... and you know something: what happened isn't unusual. BOINC is designed so that a project can have less than 99.999% reliability and still crunch along perfectly.

I crunch SETI and SETI Beta -- and that's all.


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Profile Dr. C.E.T.I.
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Message 819162 - Posted: 16 Oct 2008, 5:28:00 UTC


. . . Nice work on THAT fix Berkeley - Keep up the great work guys -

iT is Sincerely Appreciated . . .


BOINC Wiki . . .

Science Status Page . . .
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Message 819191 - Posted: 16 Oct 2008, 6:32:54 UTC

I wondered what was going on thank you for the info, I am still having trouble uploading two old Wu's. It is now two days and they still have not uploaded yet the ones after them have, still getting either connect failed or http errors. What is the longest time any one has to wait for WU's to upload?
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Message 819192 - Posted: 16 Oct 2008, 6:35:27 UTC - in response to Message 819191.  

I wondered what was going on thank you for the info, I am still having trouble uploading two old Wu's. It is now two days and they still have not uploaded yet the ones after them have, still getting either connect failed or http errors. What is the longest time any one has to wait for WU's to upload?



Try to push them thru manually. I had to do that a couple of times.
Pluto will always be a planet to me.

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Message 819202 - Posted: 16 Oct 2008, 7:21:24 UTC

Just left them alone and they uploaded by themselves after a couple of days.
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Message 819271 - Posted: 16 Oct 2008, 14:52:52 UTC

Anyone noticed that the links at the top of the page are now numbers instead of names (at least as of this posting)?

That's something to really PANIC over!!!!

:^)
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Message 819275 - Posted: 16 Oct 2008, 15:00:15 UTC - in response to Message 819271.  

Anyone noticed that the links at the top of the page are now numbers instead of names (at least as of this posting)?

That's something to really PANIC over!!!!

:^)

LOL...not really a panic, just a little pain in the backside......

The Boinc webpage code is being worked on......hopefully it will be fixed during the course of the day........
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 819314 - Posted: 16 Oct 2008, 16:24:16 UTC - in response to Message 819311.  

Anyone noticed that the links at the top of the page are now numbers instead of names (at least as of this posting)?

That's something to really PANIC over!!!!

:^)

LOL...not really a panic, just a little pain in the backside......

The Boinc webpage code is being worked on......hopefully it will be fixed during the course of the day........

I've heard of Kitties being "fixed", I didn't know webpages needed to be fixed so they won't breed out of control.;)

Pretty soon It'll be "Please fix Your webpage to control the webpage population". ;)

Webpages only need to be fixed when they become 'bad kitties'.....
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 819452 - Posted: 16 Oct 2008, 22:22:06 UTC - in response to Message 819191.  

You are definitely not alone -- SETI has been having this problem on and off for a couple of days (and has had this problem on and off in the past as well). I still wonder if the issue is really a scaling problem -- SETI is by far the largest of the BOINC projects and has some very able tech folks and reasonably solid hardware -- so perhaps, as I suggested before, it is simply a problem of too much activity. For me, SETI is now in my second tier set of projects and might even drop back from there as I find it a project that (if you have multiple projects) tends to want additional attention on a regular basis. So what I do is move it off to higher maintenance workstations and focus on other projects which are more robust.


I wondered what was going on thank you for the info, I am still having trouble uploading two old Wu's. It is now two days and they still have not uploaded yet the ones after them have, still getting either connect failed or http errors. What is the longest time any one has to wait for WU's to upload?


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Profile Byron S Goodgame
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Message 819623 - Posted: 17 Oct 2008, 10:06:54 UTC

Looks like bruno has been disabled again.
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Message 819624 - Posted: 17 Oct 2008, 10:21:55 UTC - in response to Message 819623.  

Looks like bruno has been disabled again.

Hmmmm. I'm beginning to distrust that flag on the Server Status page. It's changed to "disabled" in the last hour, so between 2 a.m. and 3 a.m. Berkeley time. I know the crew are dedicated, but that seems out of tolerance, even for them.

We saw the same flag last weekend, and Matt's comment was:

Hours later the upload server needed a kick as well. Eric discovered that in the morning and got it working again.

I think Bruno has decided to take the weekend off, and set its own 'Gone fishing' flag.
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Profile Byron S Goodgame
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Message 819627 - Posted: 17 Oct 2008, 10:57:47 UTC - in response to Message 819624.  

Looks like bruno has been disabled again.

Hmmmm. I'm beginning to distrust that flag on the Server Status page. It's changed to "disabled" in the last hour, so between 2 a.m. and 3 a.m. Berkeley time. I know the crew are dedicated, but that seems out of tolerance, even for them.[/quote]

I think during those hours the gremlins are on watch, you know how they can be.
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Message 819639 - Posted: 17 Oct 2008, 11:41:33 UTC - in response to Message 819627.  
Last modified: 17 Oct 2008, 11:44:08 UTC


I think during those hours the gremlins are on watch, you know how they can be.

Well........
That's because the first thing that seems to go down is the server status pages, so if they are at a standstill, further crap is bound to happen........

They are the canary in the coal mine........so to speak....or squeek.......
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 819651 - Posted: 17 Oct 2008, 12:33:18 UTC

Looks like it is time to disable network activity on my 3 machines until I get home from work.

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Message 819691 - Posted: 17 Oct 2008, 14:36:23 UTC

Uploads started working again approx. one minute ago. Reporting too ....

John.
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Message 823821 - Posted: 27 Oct 2008, 11:37:42 UTC

I think my connection to seti has been blocked for at least 4h if not 24h. Anybody also in misery?
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Message 823824 - Posted: 27 Oct 2008, 11:49:39 UTC - in response to Message 823821.  
Last modified: 27 Oct 2008, 11:50:28 UTC

I think my connection to seti has been blocked for at least 4h if not 24h. Anybody also in misery?

It was working fine for me 4h ago, so I'd go with your shorter estimate rather than your longer one - but yes, no uploads since then (haven't tried downloads).

Server status page is frozen at 27 Oct 2008 1:30:21 UTC, so I guess it's just going to be another one of those Monday mornings in Berkeley.....
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Message 823825 - Posted: 27 Oct 2008, 11:54:41 UTC - in response to Message 823824.  
Last modified: 27 Oct 2008, 12:14:24 UTC

I think my connection to seti has been blocked for at least 4h if not 24h. Anybody also in misery?

It was working fine for me 4h ago, so I'd go with your shorter estimate rather than your longer one - but yes, no uploads since then (haven't tried downloads).

Server status page is frozen at 27 Oct 2008 1:30:21 UTC, so I guess it's just going to be another one of those Monday mornings in Berkeley.....


Downloads on Seti Main are working, but aren't on Beta.

Claggy

Edit: Actually Beta downloads are working, I've managed to download one WU,
the other nine just drop their connections.
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Message 823828 - Posted: 27 Oct 2008, 12:08:37 UTC

I re-try'd all my pending uploads and they all failed. I then did a manual update and got no new work (presumably because the uploads aren't complete).

So they can't run, it seems, more than about 48h without some sort of process stopping glitch, usually network related perhaps. Is this because of all us chicks are chirping in unison for attention, or is there something fundamentally incorrectly engineered? I do remember the promise of Nirvana when something was done to move the network bandwidth peak from about 50 to 100 Mbps. Nirvana was fleeting in that case. So what is 'wrong', assuming that you agree something is actually wrong?
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Message boards : Number crunching : Panic Mode On (10) Server problems


 
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