Panic Mode On (3)

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Message 501887 - Posted: 13 Jan 2007, 1:48:21 UTC

It's another holiday weekend at Berkeley. Plus a regular outage day. It may be time to panic.

Here's what's going on behind the scenes at the seti@home Berkeley labs.
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Message 501963 - Posted: 13 Jan 2007, 4:19:19 UTC

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


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Message 501980 - Posted: 13 Jan 2007, 5:16:41 UTC - in response to Message 501963.  

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.


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Message 502032 - Posted: 13 Jan 2007, 8:13:01 UTC

Figures, meanwhile two of the four assimilators are offline and I can't upload any WU's.
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Message 502034 - Posted: 13 Jan 2007, 8:22:30 UTC - in response to Message 501980.  

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.


Uhhhh!
Can Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125]
over a maximum of 30 hops:

1 10 ms 5 ms 9 ms nn.nnn.nnn.nn
2 11 ms 6 ms 11 ms oldh-t2cam1-a-v106.inet.ntl.com [80.5.164.25]
3 10 ms 10 ms 9 ms manc-t3core-1a-ge-111-0.inet.ntl.com [195.182.17
5.73]
4 12 ms 7 ms 8 ms man-bb-a-so-020-0.inet.ntl.com [213.105.175.1]
5 11 ms 9 ms 11 ms lee-bb-b-so-100-0.inet.ntl.com [62.253.185.194]

6 17 ms 14 ms 12 ms nth-bb-a-so-600-0.inet.ntl.com [213.105.175.133]

7 28 ms 26 ms 33 ms fran-ic-1-so-700-0.inet.ntl.com [62.253.185.81]

8 29 ms 27 ms 27 ms g9-44.mpd01.fra03.atlas.cogentco.com [130.117.14
.133]
9 27 ms 27 ms 27 ms g5-2.mpd01.fra03.atlas.cogentco.com [130.117.2.4
6]
10 30 ms 29 ms 30 ms t3-1.mpd01.ams03.atlas.cogentco.com [130.117.1.1
62]
11 27 ms 27 ms 35 ms t1-1.mpd02.lon01.atlas.cogentco.com [130.117.1.1
70]
12 99 ms 99 ms 101 ms t3-2.mpd01.bos01.atlas.cogentco.com [130.117.0.1
85]
13 173 ms 171 ms 166 ms t7-2.mpd01.ord01.atlas.cogentco.com [154.54.6.15
4]
14 165 ms 174 ms 165 ms t2-4.mpd01.mci01.atls.cogentco.com [154.54.2.233
]
15 166 ms 165 ms 168 ms t2-2.mpd02.sfo01.atlas.cogentco.com [154.54.6.38
]
16 167 ms 167 ms 170 ms g3-0-0.core01.sfo01.atlas.cogentco.com [154.54.3
.101]
17 167 ms 171 ms 168 ms uc-berkeley.demarc.cogentco.com [66.250.4.74]
18 168 ms 167 ms 169 ms setiboincdata.ssl.berkeley.edu [66.28.250.125]

Trace complete.

and
13/01/2007 08:09:09|SETI@home|[file_xfer] Started upload of file 31mr03aa.27770.12096.340926.3.59_2_0
13/01/2007 08:09:13|SETI@home|Error on file upload: can't open file
13/01/2007 08:09:13|SETI@home|[file_xfer] Temporarily failed upload of 31mr03aa.27770.12096.340926.3.59_2_0: transient upload error
13/01/2007 08:09:13|SETI@home|Backing off 5 minutes and 4 seconds on upload of file 31mr03aa.27770.12096.340926.3.59_2_0
13/01/2007 08:14:18|SETI@home|[file_xfer] Started upload of file 31mr03aa.27770.12096.340926.3.59_2_0
13/01/2007 08:14:21|SETI@home|Error on file upload: can't open file
13/01/2007 08:14:21|SETI@home|[file_xfer] Temporarily failed upload of 31mr03aa.27770.12096.340926.3.59_2_0: transient upload error
13/01/2007 08:14:21|SETI@home|Backing off 45 minutes and 7 seconds on upload of file 31mr03aa.27770.12096.340926.3.59_2_0
UK times i.e. UTC
Andy
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Message 502035 - Posted: 13 Jan 2007, 8:25:20 UTC

Failing Uploads - again - since around 07:40 UTC

Is it the server or cogent?

Anyway, to protect completed work, I'm suspending networking - again.

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Message 502048 - Posted: 13 Jan 2007, 9:35:48 UTC - in response to Message 502035.  

Failing Uploads - again - since around 07:40 UTC

Is it the server or cogent?

There's no uplaods happening, but downloads are- so i'd go with the server problem again.
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Message 502063 - Posted: 13 Jan 2007, 10:38:47 UTC - in response to Message 502048.  

Failing Uploads - again - since around 07:40 UTC

Is it the server or cogent?

There's no uplaods happening, but downloads are- so i'd go with the server problem again.


I'm glad that someone else noticed the upload issue, at least I know it's not my box. I, too have been able to download, but have suspended network activity as of this post just to be safe......
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Message 502075 - Posted: 13 Jan 2007, 11:36:24 UTC

Great move moderator Arm, for closing the thread with the perfect title: “Seti Upload Problems”, and redirecting people to the thread with an obscure title: “Panic Mode on (3)”. I guess that made sense to you somehow????
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Message 502077 - Posted: 13 Jan 2007, 11:58:53 UTC - in response to Message 502075.  

Great move moderator Arm, for closing the thread with the perfect title: “Seti Upload Problems”, and redirecting people to the thread with an obscure title: “Panic Mode on (3)”. I guess that made sense to you somehow????

Yes, it does make sense to me.
First - The thread named "Panic Mode on" exists since the first upload problems in Berkely arised (a couple a months ago)
Second - In the closed thread there is a link to a thread where the people can get more information about the issue.
Third - I also closed another thread with the crystal clear name "what do you mean these message?"
Greetings.

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Message 502078 - Posted: 13 Jan 2007, 11:59:38 UTC

same problem here
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Message 502090 - Posted: 13 Jan 2007, 12:56:54 UTC

I've already lost 10 WUs with a "Validate Error". Most of my computers are running 24/7 and are located at the place where I work. Unfortunately I can't remote control them from home, so I'm afraid I will loose more WUs. Berkeley should work out a solution to this in time, because it's a waste of time and money, when such issues occur more and more in the last days and weeks.

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Message 502116 - Posted: 13 Jan 2007, 13:28:52 UTC

I guess we are having the same upload issues. Hopefully it will be fixed before the weekend is over.
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Message 502123 - Posted: 13 Jan 2007, 13:32:29 UTC - in response to Message 501980.  

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.



Please pardon my ignorance:

Who or what is cogent?
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Message 502127 - Posted: 13 Jan 2007, 13:34:51 UTC - in response to Message 502123.  

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.



Please pardon my ignorance:

Who or what is cogent?


Cogent is the provider berkeley uses.

Mike



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Message 502133 - Posted: 13 Jan 2007, 13:40:03 UTC - in response to Message 502123.  
Last modified: 13 Jan 2007, 13:40:36 UTC

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.



Please pardon my ignorance:

Who or what is cogent?


OK... after doing a tracert, it's the next port upstream from S@h, so we're waiting for the Uni System Admins to come to work?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\\Documents and Settings\\Administrator>tracert setiboincdata.ssl.berkeley.edu

Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125]
over a maximum of 30 hops:


14 209 ms 210 ms 211 ms UC-Berkeley.demarc.cogentco.com [66.250.4.74]
15 227 ms 233 ms 218 ms setiboincdata.SSL.Berkeley.EDU [66.28.250.125]

Trace complete.

C:\\Documents and Settings\\Administrator>
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Message 502136 - Posted: 13 Jan 2007, 13:44:34 UTC - in response to Message 502127.  

Time to go to yellow alert!
Going to fill my cache once at 10 then set it back to my normal setting.


It's cogent's fault.



Please pardon my ignorance:

Who or what is cogent?


Cogent is the provider berkeley uses.

Mike


Thanks Mike. I sorta figured it out as you must have been sending your reply.

Ahhhhhhhh!!!!!!!! The mysteries of the internet!
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Message 502141 - Posted: 13 Jan 2007, 13:49:40 UTC
Last modified: 13 Jan 2007, 13:53:55 UTC

As Mike says, Cogent supply the high-speed internet connection which all SETI upload/download traffic uses on its way to or from Berkeley, from or to anywhere else in the world. You can see what's going on here.

But I would be surprised if cogent were allowing downloads to go ahead normally, but somehow mangling or blocking traffic in the other direction. As has been said elsewhere, I think it's more likely to be a server problem - late on a Friday night - in the SETI lab on Berkeley campus. If the Gods of SETI are smiling on us, one of them will drop by the lab on Saturday morning (read: 4 hours from now, or thereabouts) and reboot the offender. Otherwise, backup projects are going to get a weekend bonus....

For new readers referred here by the Mods: these 'Panic' threads are usually just light-hearted banter, and not to be taken too seriously. I suspect that Eric's comment may just have been a throw-away quip, born out of frustration. But I look forward to being proved wrong by Monday's technical news update.
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Message 502148 - Posted: 13 Jan 2007, 14:20:03 UTC - in response to Message 502141.  

<snip>
For new readers referred here by the Mods: these 'Panic' threads are usually just light-hearted banter, and not to be taken too seriously. I suspect that Eric's comment may just have been a throw-away quip, born out of frustration. But I look forward to being proved wrong by Monday's technical news update.


Make that Tuesday...Monday is MLK Jr. Holiday in US. (Not that everybody observes it though).
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Message 502190 - Posted: 13 Jan 2007, 16:08:39 UTC - in response to Message 502148.  

<snip>
For new readers referred here by the Mods: these 'Panic' threads are usually just light-hearted banter, and not to be taken too seriously. I suspect that Eric's comment may just have been a throw-away quip, born out of frustration. But I look forward to being proved wrong by Monday's technical news update.


Make that Tuesday...Monday is MLK Jr. Holiday in US. (Not that everybody observes it though).

Usually schools and universities are closed on major holidays. :-)
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