Panic Mode On (9) Server problems

Message boards : Number crunching : Panic Mode On (9) Server problems

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Author	Message
VBobier Send message Joined: 30 Nov 03 Posts: 40815 Credit: 32,104,667 RAC: 18,999	Message 815895 - Posted: 8 Oct 2008, 12:44:27 UTC
	NASA We have a problem with the uploads and maybe reporting too. I went to bed around midnight about 5.5hrs ago and according to My logs It's been happening since 1:53am PDT here. 10/8/2008 1:53:35 AM\|SETI@home\|Scheduler RPC succeeded [server version 603] 10/8/2008 1:53:35 AM\|SETI@home\|Deferring communication for 11 sec 10/8/2008 1:53:35 AM\|SETI@home\|Reason: requested by project 10/8/2008 2:16:54 AM\|SETI@home\|Computation for task 17au08ae.13404.323159.13.8.69_1 finished 10/8/2008 2:16:54 AM\|SETI@home\|Restarting task 17au08ae.13404.323159.13.8.46_0 using setiathome_enhanced version 528 10/8/2008 2:16:58 AM\|SETI@home\|[file_xfer] Started upload of file 17au08ae.13404.323159.13.8.69_1_0 10/8/2008 2:17:00 AM\|\|Project communication failed: attempting access to reference site 10/8/2008 2:17:00 AM\|SETI@home\|[file_xfer] Temporarily failed upload of 17au08ae.13404.323159.13.8.69_1_0: connect() failed [snip] 10/8/2008 5:35:04 AM\|SETI@home\|[file_xfer] Started upload of file 22au08ac.19073.13160.3.8.75_0_0 10/8/2008 5:35:06 AM\|\|Project communication failed: attempting access to reference site 10/8/2008 5:35:06 AM\|SETI@home\|[file_xfer] Temporarily failed upload of 22au08ac.19073.13160.3.8.75_0_0: connect() failed 10/8/2008 5:35:06 AM\|SETI@home\|Backing off 1 hr 25 min 0 sec on upload of file 22au08ac.19073.13160.3.8.75_0_0 10/8/2008 5:35:08 AM\|\|Access to reference site succeeded - project servers may be temporarily down. 10/8/2008 5:35:14 AM\|SETI@home\|[file_xfer] Started upload of file 17au08ae.13404.323159.13.8.31_1_0 10/8/2008 5:35:16 AM\|\|Project communication failed: attempting access to reference site 10/8/2008 5:35:17 AM\|\|Access to reference site succeeded - project servers may be temporarily down. 10/8/2008 5:35:17 AM\|SETI@home\|[file_xfer] Temporarily failed upload of 17au08ae.13404.323159.13.8.31_1_0: connect() failed 10/8/2008 5:35:17 AM\|SETI@home\|Backing off 1 hr 36 min 12 sec on upload of file 17au08ae.13404.323159.13.8.31_1_0 ____________ BSG Anthem My Facebook page
	ID: 815895 ·

WinterKnight Volunteer tester Send message Joined: 18 May 99 Posts: 6808 Credit: 17,115,655 RAC: 27,190	Message 815905 - Posted: 8 Oct 2008, 13:34:08 UTC - in response to Message 815895.
	See Server Status page. upload server bruno Disabled
	ID: 815905 ·

VBobier Send message Joined: 30 Nov 03 Posts: 40815 Credit: 32,104,667 RAC: 18,999	Message 815916 - Posted: 8 Oct 2008, 14:30:47 UTC - in response to Message 815905.
	See Server Status page. upload server bruno Disabled Ok that answers that, Now as to the why? ____________ BSG Anthem My Facebook page
	ID: 815916 ·

Aristoteles Doukas Send message Joined: 11 Apr 08 Posts: 1091 Credit: 2,139,855 RAC: 9	Message 815919 - Posted: 8 Oct 2008, 14:36:20 UTC
	everytime i get the rac going allmost to a new record, something drastic happens to servers and down we go again, it is been like that last three months,bummer
	ID: 815919 ·

msattler Volunteer tester Send message Joined: 9 Jul 00 Posts: 34151 Credit: 344,223,082 RAC: 542,499	Message 815929 - Posted: 8 Oct 2008, 15:05:24 UTC
	Well, it's just now 8:00am in Berkeley.... Give Matt a little bit to do his stretching exercises before he limbers up his steel-toed boots to give bruno a kick......... ____________ ****** "Ask not, what your kitty can do for you. Ask what you can do for your kitty." As it is kitten, so shall it be done.
	ID: 815929 ·

msattler Volunteer tester Send message Joined: 9 Jul 00 Posts: 34151 Credit: 344,223,082 RAC: 542,499	Message 815932 - Posted: 8 Oct 2008, 15:13:42 UTC
	It appears that Matt has done his kick-start thing.........give it a bit for backed up traffic to clear a little and we should be OK again...... Uploads are working again, with some retries due to the traffic load. ____________ ****** "Ask not, what your kitty can do for you. Ask what you can do for your kitty." As it is kitten, so shall it be done.
	ID: 815932 ·

VBobier Send message Joined: 30 Nov 03 Posts: 40815 Credit: 32,104,667 RAC: 18,999	Message 815988 - Posted: 8 Oct 2008, 18:58:02 UTC - in response to Message 815929.
	Well, it's just now 8:00am in Berkeley.... Give Matt a little bit to do his stretching exercises before he limbers up his steel-toed boots to give bruno a kick......... At least Matt didn't drop Half Dome on to the server(Possibly the Largest known single piece of Granite in the world). ____________ BSG Anthem My Facebook page
	ID: 815988 ·

Swibby Bear Send message Joined: 1 Aug 01 Posts: 236 Credit: 6,576,056 RAC: 3,117	Message 816066 - Posted: 9 Oct 2008, 0:28:57 UTC Last modified: 9 Oct 2008, 1:07:12 UTC
	Downloads not working! (edit) Never mind! I rebooted and they downloaded fine. Sorry for the false alarm.
	ID: 816066 ·

DJStarfox Send message Joined: 23 May 01 Posts: 1040 Credit: 485,117 RAC: 71	Message 816112 - Posted: 9 Oct 2008, 3:04:50 UTC - in response to Message 815988.
	At least Matt didn't drop Half Dome on to the server(Possibly the Largest known single piece of Granite in the world). Funny you should mention that. When I was in Yosemite, I took a picture of that mountain. Just then, my digital camera broke, and I haven't been able to take a picture since. :(
	ID: 816112 ·

VBobier Send message Joined: 30 Nov 03 Posts: 40815 Credit: 32,104,667 RAC: 18,999	Message 816119 - Posted: 9 Oct 2008, 3:10:01 UTC - in response to Message 816112.
	At least Matt didn't drop Half Dome on to the server(Possibly the Largest known single piece of Granite in the world). Funny you should mention that. When I was in Yosemite, I took a picture of that mountain. Just then, my digital camera broke, and I haven't been able to take a picture since. :( Half Dome probably used up any warranty or life the camera still had left, Poor, Poor camera, It died at such a young age, Must have had a heart attack at seeing such sights. ;) ____________ BSG Anthem My Facebook page
	ID: 816119 ·

Misfit Volunteer tester Send message Joined: 21 Jun 01 Posts: 21680 Credit: 2,443,662 RAC: 0	Message 816161 - Posted: 9 Oct 2008, 4:46:22 UTC - in response to Message 815988.
	At least Matt didn't drop Half Dome on to the server Are you sure? It used to be Full Dome. ____________
	ID: 816161 ·

Grant (SSSF) Send message Joined: 19 Aug 99 Posts: 5059 Credit: 40,870,750 RAC: 53,080	Message 816219 - Posted: 9 Oct 2008, 11:32:57 UTC
	Anyone having download problems? I've got a Work Unit that just won't download- it times out as soon as it starts to download. ____________ Grant Darwin NT.
	ID: 816219 ·

Ageless Send message Joined: 9 Jun 99 Posts: 11636 Credit: 2,002,021 RAC: 4,140	Message 816221 - Posted: 9 Oct 2008, 11:35:56 UTC - in response to Message 816219.
	Try an ipconfig /flushdns .. that worked for me. ____________ Jord - BOINC FAQ Service - BOINC User Wiki Real is just a matter of perception.
	ID: 816221 ·

Richard Haselgrove Volunteer tester Send message Joined: 4 Jul 99 Posts: 7459 Credit: 39,677,300 RAC: 33,839	Message 816223 - Posted: 9 Oct 2008, 11:45:45 UTC - in response to Message 816219.
	Anyone having download problems? I've got a Work Unit that just won't download- it times out as soon as it starts to download. It looks as if download server 208.68.240.13 is misconfigured or has suffered an HTTP service failure, but download server 208.68.240.18 is working OK - see the Users from Germany reporting bad route thread. So yes, flushing (or otherwise bypassing) DNS should do the trick. Jord, the users in Germany are also reporting that they can't get HTTP access to BOINC resources either - would you happen to know whether 208.68.240.13 is one of the servers which SETI and BOINC share?
	ID: 816223 ·

Ageless Send message Joined: 9 Jun 99 Posts: 11636 Credit: 2,002,021 RAC: 4,140	Message 816225 - Posted: 9 Oct 2008, 11:52:06 UTC - in response to Message 816223.
	Jord, the users in Germany are also reporting that they can't get HTTP access to BOINC resources either - would you happen to know whether 208.68.240.13 is one of the servers which SETI and BOINC share? No, I don't know any of the IP addresses of the servers by heart, but the BOINC server sits in the same cabinet as the Seti servers, so if they can't reach one, they won't reach the other either. Doing a trace route to boinc.berkeley.edu and to setiathome.berkeley.edu gives me a timeout on the server after g6-1.inr-230-spr.Berkeley.EDU [128.32.255.110] as well. It does get there though and I can navigate to the sites (as you can see from my answer). ____________ Jord - BOINC FAQ Service - BOINC User Wiki Real is just a matter of perception.
	ID: 816225 ·

Richard Haselgrove Volunteer tester Send message Joined: 4 Jul 99 Posts: 7459 Credit: 39,677,300 RAC: 33,839	Message 816229 - Posted: 9 Oct 2008, 12:26:14 UTC - in response to Message 816225.
	Jord, the users in Germany are also reporting that they can't get HTTP access to BOINC resources either - would you happen to know whether 208.68.240.13 is one of the servers which SETI and BOINC share? No, I don't know any of the IP addresses of the servers by heart, but the BOINC server sits in the same cabinet as the Seti servers, so if they can't reach one, they won't reach the other either. Doing a trace route to boinc.berkeley.edu and to setiathome.berkeley.edu gives me a timeout on the server after g6-1.inr-230-spr.Berkeley.EDU [128.32.255.110] as well. It does get there though and I can navigate to the sites (as you can see from my answer). The Germans now reckon that it's some kind of peering problem in Germany. People going via N-IX can see Berkeley resources: people going via DE-CIX can't. But they confirm SETI currently has an HTTP service problem on 208.68.240.13
	ID: 816229 ·

Swibby Bear Send message Joined: 1 Aug 01 Posts: 236 Credit: 6,576,056 RAC: 3,117	Message 816244 - Posted: 9 Oct 2008, 13:26:17 UTC Last modified: 9 Oct 2008, 13:27:30 UTC
	Same HTTP problem encountered from Eastern USA (Pennsylvania)
	ID: 816244 ·

QSilver Send message Joined: 26 May 99 Posts: 213 Credit: 3,045,286 RAC: 4,710	Message 816248 - Posted: 9 Oct 2008, 13:34:55 UTC
	Just reported about a dozen completed WUs and downloaded more than that in return. Everything went through at normal speeds. [Chicago USA] QS
	ID: 816248 ·

Richard Haselgrove Volunteer tester Send message Joined: 4 Jul 99 Posts: 7459 Credit: 39,677,300 RAC: 33,839	Message 816249 - Posted: 9 Oct 2008, 13:47:51 UTC
	There are two download servers, Bane and Vader. One of them is working normally (208.68.240.18), the other one is snafu'd (208.68.240.13) - I don't know which is which. It's the luck of the (DNS) draw which one you try to download from.
	ID: 816249 ·

dancrista Send message Joined: 19 Dec 01 Posts: 3 Credit: 78,546 RAC: 0	Message 816255 - Posted: 9 Oct 2008, 14:14:04 UTC - in response to Message 816249. Last modified: 9 Oct 2008, 14:22:39 UTC
	Edited: Got the problem with no work from server. 10/9/2008 5:18:30 PM\|Einstein@Home\|Message from server: No work sent 10/9/2008 5:18:30 PM\|Einstein@Home\|Message from server: Hierarchical all-sky pulsar search needs 11.52MB more disk space. You currently have 83.85 MB available and it needs 95.37 MB. 10/9/2008 5:18:30 PM\|Einstein@Home\|Message from server: Not enough disk space (only 87.9 MB free for BOINC). Review preferences for maximum disk space used. I had an astropulse work, and in preferences I had a low disk usage settings. ____________
	ID: 816255 ·

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Message boards : Number crunching : Panic Mode On (9) Server problems