Can't upload finished tasks

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Ciprian

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Message 795294 - Posted: 9 Aug 2008, 20:56:44 UTC

I have finished 5 tasks over the last day and a half and none have uploaded. I think this may be a server problem since it says

8/9/2008 11:36:26 PM|SETI@home|Started upload of 18jn08ab.32445.10814.10.8.34_1_0
8/9/2008 11:36:26 PM|SETI@home|Started upload of 17jn08ad.2688.14798.16.8.219_1_0
8/9/2008 11:36:28 PM||Project communication failed: attempting access to reference site
8/9/2008 11:36:28 PM|SETI@home|Temporarily failed upload of 18jn08ab.32445.10814.10.8.34_1_0: connect() failed
8/9/2008 11:36:28 PM|SETI@home|Backing off 1 hr 31 min 59 sec on upload of 18jn08ab.32445.10814.10.8.34_1_0
8/9/2008 11:36:28 PM|SETI@home|Temporarily failed upload of 17jn08ad.2688.14798.16.8.219_1_0: connect() failed
8/9/2008 11:36:28 PM|SETI@home|Backing off 3 hr 40 min 45 sec on upload of 17jn08ad.2688.14798.16.8.219_1_0
8/9/2008 11:36:28 PM|SETI@home|Started upload of 19jn08aa.905.4571.8.8.169_2_0
8/9/2008 11:36:28 PM|SETI@home|Started upload of 11jn08aa.31712.23794.11.8.191_0_0
8/9/2008 11:36:29 PM||Internet access OK - project servers may be temporarily down.
8/9/2008 11:36:30 PM||Project communication failed: attempting access to reference site
8/9/2008 11:36:30 PM|SETI@home|Temporarily failed upload of 19jn08aa.905.4571.8.8.169_2_0: connect() failed
8/9/2008 11:36:30 PM|SETI@home|Backing off 1 hr 43 min 11 sec on upload of 19jn08aa.905.4571.8.8.169_2_0
8/9/2008 11:36:30 PM|SETI@home|Temporarily failed upload of 11jn08aa.31712.23794.11.8.191_0_0: connect() failed
8/9/2008 11:36:30 PM|SETI@home|Backing off 1 hr 0 min 23 sec on upload of 11jn08aa.31712.23794.11.8.191_0_0
8/9/2008 11:36:30 PM|SETI@home|Started upload of 31mr08ab.30919.24612.8.8.217_2_0
8/9/2008 11:36:31 PM||Internet access OK - project servers may be temporarily down.
8/9/2008 11:36:32 PM||Project communication failed: attempting access to reference site
8/9/2008 11:36:32 PM|SETI@home|Temporarily failed upload of 31mr08ab.30919.24612.8.8.217_2_0: connect() failed
8/9/2008 11:36:32 PM|SETI@home|Backing off 2 hr 52 min 51 sec on upload of 31mr08ab.30919.24612.8.8.217_2_0
8/9/2008 11:36:33 PM||Internet access OK - project servers may be temporarily down.

when I tried "Do Network Communication", but it doesn't upload. I looked at the server page and the WU creation rate is hopelessly slow (again), but that shouldn't bother with the uploading (right?).
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Ciprian

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Message 795296 - Posted: 9 Aug 2008, 20:59:26 UTC

For those who wonder about not receiving tasks, look at http://setiathome.berkeley.edu/forum_thread.php?id=48503, another thread that I posted a few weeks ago.
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Message 795318 - Posted: 9 Aug 2008, 21:26:48 UTC - in response to Message 795294.  

I have the same prob, I can't download my units. The server is to busy I suppose.
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Profile Greg Tingey

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Message 795334 - Posted: 9 Aug 2008, 21:58:59 UTC - in response to Message 795318.  

Me too!

8 sets of data (now) awaiting down/upload - nothing doing.

Something WORNG somewhere, obviously ........
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Message 795352 - Posted: 9 Aug 2008, 22:26:00 UTC

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Profile Greg Tingey

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Message 795582 - Posted: 10 Aug 2008, 8:23:33 UTC - in response to Message 795352.  

There is only too obviously something seriously amiss with the upload/download.

I've run out of work, I have EIGHT sets of work awaiting processing, and I can't get "in" - every time I try to Update, it schedules, fails, and goes around again.

Does anyone at UCLA realise this is happening?
Is anything being done about it?
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Message 795587 - Posted: 10 Aug 2008, 8:54:45 UTC - in response to Message 795582.  

Does anyone at UCLA realise this is happening?
Is anything being done about it?

A) It's Sunday there for them as well.
B) These people have families, a life outside of Seti.
C) It's early in the morning.

You have the choice to run any of the 90+ other projects out there, if only as a backup so your CPUs continue to warm up the room. You get to work 5 days a week for 8 hours a day. Why should Seti staff do it any different? Just because you don't want to crunch for another project, even while you have that possibility?
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Message 795601 - Posted: 10 Aug 2008, 9:50:48 UTC - in response to Message 795587.  
Last modified: 10 Aug 2008, 9:51:24 UTC

Does anyone at UCLA realise this is happening?
Is anything being done about it?

A) It's Sunday there for them as well.
B) These people have families, a life outside of Seti.
C) It's early in the morning.

You have the choice to run any of the 90+ other projects out there, if only as a backup so your CPUs continue to warm up the room. You get to work 5 days a week for 8 hours a day. Why should Seti staff do it any different? Just because you don't want to crunch for another project, even while you have that possibility?


The argument is good except for one thing. We don't all have a 9-5 work day and some of us do work weekends as well and we expect those with whom we have so graciously donated our computers time to be a little more helpful than to simply say it is the weekend and I don't care if the entire group is jammed up for the next few days. Also what is with your argument about crunching another project? Why should someone be made to feel guilty because they don't crunch but one offering? My point is this has been going on for a couple of days not just Sunday morning. At least from my end I have had difficulty since Friday posting and downloading work. In closing I take call myself. If something is wrong at work I have to go in and take care of it. So I shan't shed a tear for the UCLA team for missing their precious weekend with their families.
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Message 795676 - Posted: 10 Aug 2008, 13:23:17 UTC - in response to Message 795601.  

Does anyone at UCLA realise this is happening?
Is anything being done about it?

A) It's Sunday there for them as well.
B) These people have families, a life outside of Seti.
C) It's early in the morning.

You have the choice to run any of the 90+ other projects out there, if only as a backup so your CPUs continue to warm up the room. You get to work 5 days a week for 8 hours a day. Why should Seti staff do it any different? Just because you don't want to crunch for another project, even while you have that possibility?


The argument is good except for one thing. We don't all have a 9-5 work day and some of us do work weekends as well and we expect those with whom we have so graciously donated our computers time to be a little more helpful than to simply say it is the weekend and I don't care if the entire group is jammed up for the next few days. Also what is with your argument about crunching another project? Why should someone be made to feel guilty because they don't crunch but one offering? My point is this has been going on for a couple of days not just Sunday morning. At least from my end I have had difficulty since Friday posting and downloading work. In closing I take call myself. If something is wrong at work I have to go in and take care of it. So I shan't shed a tear for the UCLA team for missing their precious weekend with their families.


1. I thought it was the University of California at Berkeley, not UCLA.
2. That's rather cold and calous. If that is your expectation of the project, you're expectations are too high.
3. You are donating spare resources, that does not mean you get to demand anything of the project such as having work 100% of the time.
4. The project has stated that there will be times of problems and when work is hard to get. They have not guaranteed 100% uptime on their budget.
5. Due to #4, the project has suggested that people join other projects during down time. If you choose not to join another project, then you need to understand that there will be times when your computer is out of work.

No one is trying to make anyone feel guilty, but this is completely volunteer based. There has never been any statement made by the project that they would have 100% uptime for all volunteers, and as such, any expectation of 100% uptime on a project with such a small budget a so few employees is completely on you.

The project is doing what it can, with what resources it has to overcome these server problems. With the rollout of AstroPulse, things were bound to show their limitations or other unforeseen flaws. Patience is all that anyone should be expected to have.
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Message 795688 - Posted: 10 Aug 2008, 13:48:13 UTC - in response to Message 795676.  

Does anyone at UCLA realise this is happening?
Is anything being done about it?

A) It's Sunday there for them as well.
B) These people have families, a life outside of Seti.
C) It's early in the morning.

You have the choice to run any of the 90+ other projects out there, if only as a backup so your CPUs continue to warm up the room. You get to work 5 days a week for 8 hours a day. Why should Seti staff do it any different? Just because you don't want to crunch for another project, even while you have that possibility?


The argument is good except for one thing. We don't all have a 9-5 work day and some of us do work weekends as well and we expect those with whom we have so graciously donated our computers time to be a little more helpful than to simply say it is the weekend and I don't care if the entire group is jammed up for the next few days. Also what is with your argument about crunching another project? Why should someone be made to feel guilty because they don't crunch but one offering? My point is this has been going on for a couple of days not just Sunday morning. At least from my end I have had difficulty since Friday posting and downloading work. In closing I take call myself. If something is wrong at work I have to go in and take care of it. So I shan't shed a tear for the UCLA team for missing their precious weekend with their families.


1. I thought it was the University of California at Berkeley, not UCLA.
2. That's rather cold and calous. If that is your expectation of the project, you're expectations are too high.
3. You are donating spare resources, that does not mean you get to demand anything of the project such as having work 100% of the time.
4. The project has stated that there will be times of problems and when work is hard to get. They have not guaranteed 100% uptime on their budget.
5. Due to #4, the project has suggested that people join other projects during down time. If you choose not to join another project, then you need to understand that there will be times when your computer is out of work.

No one is trying to make anyone feel guilty, but this is completely volunteer based. There has never been any statement made by the project that they would have 100% uptime for all volunteers, and as such, any expectation of 100% uptime on a project with such a small budget a so few employees is completely on you.

The project is doing what it can, with what resources it has to overcome these server problems. With the rollout of AstroPulse, things were bound to show their limitations or other unforeseen flaws. Patience is all that anyone should be expected to have.


All these informations are very interesting for me as I am very new in the system. I am trying to send the results of my first job.
I was thinking that the problem was in the configuration of my computer.
If it is somebody else's problem, that's a very good knews, then I can go to the beach for a little swim.
Good week-end for everyone !
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Message 795698 - Posted: 10 Aug 2008, 14:02:20 UTC

The problem still exists today, I am suspending all Seti projects and focusing on World Community Grid until my backlog of finished tasks uploads.
Arrogance is the beginning of the end of any human, society or world. Without humility we no longer grow or strive to learn and expand our horizons. One must continue to learn, even from the lowest of life, to expect growth.
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Message 795720 - Posted: 10 Aug 2008, 14:52:08 UTC - in response to Message 795688.  

All these informations are very interesting for me as I am very new in the system. I am trying to send the results of my first job.
I was thinking that the problem was in the configuration of my computer.
If it is somebody else's problem, that's a very good knews, then I can go to the beach for a little swim.



That was exactly my point. We know now the problem is larger than our own little computer. For today we have to accept it with serenity...
For tomorrow, we can adjust our computing preferences: Maintain enough work for an additional… 7, or 8, or 9 days. So we can get through these little misfortunes!
On ne peut voir au-delà des choix qu'on ne comprend pas.
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Message 795733 - Posted: 10 Aug 2008, 15:26:22 UTC

Not receiving work or communicating with the server with seti. I have attached to other projects and everything works. Tasks are being sent and received from other projects but not SETI. Tried detaching, still nothing. Sometimes I get astropulse but nothing else. ARE THERE ANY PROBLEMS GOING ON WITH THE SERVER? Let me know.
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Message 795735 - Posted: 10 Aug 2008, 15:35:46 UTC - in response to Message 795733.  

Not receiving work or communicating with the server with seti. I have attached to other projects and everything works. Tasks are being sent and received from other projects but not SETI. Tried detaching, still nothing. Sometimes I get astropulse but nothing else. ARE THERE ANY PROBLEMS GOING ON WITH THE SERVER? Let me know.


Hi Leo,

As you should have deduced by now: yes, the SETI servers are having problems. Detaching or uninstalling and reinstalling will not fix your problem. Many threads have been created detailing the problems, and many volunteers have confirmed the suspicions.

Hopefully it will be fixed as soon as the guys get in on Monday morning.
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Message 795925 - Posted: 10 Aug 2008, 21:07:41 UTC

I just wanted to add that there's nothing incompatible between everyone that works somewhere having a 40 hour work week and plenty of time to spend with their families, which is a Good Thing, as Martha Stewart might say...

...and server support on Saturdays and Sundays.

This is why humans invented flexible shift scheduling.

Some people work 8 to 5 M-F, that's pretty standard, yes. Other people work at places that need to provide service to the customer on Saturday, and thus have people work 4 or 8 hours overtime on Saturday (or take off part of the regular workweek to come in on Saturday for just 40 hours... which blows, IMO, but whatever).

There's also people who work a non-standard workweek constantly. My girlfriend works for a city department that must be staffed 24/7. She's been on evening shift (3PM to 11PM) for most of the past few years, and overnight shift (11PM to 7AM) some. Never been on day shift (7AM to 3PM), and doesn't want to ever be on it. Her weekends have varied from Mon/Tue to Wed/Thu to Fri/Sat (her current, and definitely the best weekend you can have when you work evenings, IMO).

Just saying... that as long as more than 1 person works on the SAH servers, the people involved COULD use even slightly different schedules to end up covering more of the full week with plenty of overlap in case they need to collaborate in real time on things, rather than the old-fashioned "work week" as it is apparently encoded in stone tablets to some people.

Me? I'd love to one day work a 4 day, 10 hour shift job. That's my dream. Doesn't matter which days the 3-day weekend is, either, though if it coincides partially with my gf's... all the better.
-gfox
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Message 795966 - Posted: 10 Aug 2008, 21:56:46 UTC

It would seem that there is a misconception about Seti staff. They are few and all have responsibilities beyond the Seti lab. The reason is simple. They probably couldn't survive on the salary they draw from Seti. Despite that, they do spend a lot more time on the project then they are compensated for. This include remotely checking on the system status and getting thing moving again on there own time when possible. This is not a 9 to 5 job and to expect to always have someone availble on weekend is not realistic.
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Message 796058 - Posted: 10 Aug 2008, 23:56:22 UTC - in response to Message 795925.  
Last modified: 10 Aug 2008, 23:57:51 UTC

I just wanted to add that there's nothing incompatible between everyone that works somewhere having a 40 hour work week and plenty of time to spend with their families, which is a Good Thing, as Martha Stewart might say...

...and server support on Saturdays and Sundays.

This is why humans invented flexible shift scheduling.

Some people work 8 to 5 M-F, that's pretty standard, yes. Other people work at places that need to provide service to the customer on Saturday, and thus have people work 4 or 8 hours overtime on Saturday (or take off part of the regular workweek to come in on Saturday for just 40 hours... which blows, IMO, but whatever).

There's also people who work a non-standard workweek constantly. My girlfriend works for a city department that must be staffed 24/7. She's been on evening shift (3PM to 11PM) for most of the past few years, and overnight shift (11PM to 7AM) some. Never been on day shift (7AM to 3PM), and doesn't want to ever be on it. Her weekends have varied from Mon/Tue to Wed/Thu to Fri/Sat (her current, and definitely the best weekend you can have when you work evenings, IMO).

Just saying... that as long as more than 1 person works on the SAH servers, the people involved COULD use even slightly different schedules to end up covering more of the full week with plenty of overlap in case they need to collaborate in real time on things, rather than the old-fashioned "work week" as it is apparently encoded in stone tablets to some people.

Me? I'd love to one day work a 4 day, 10 hour shift job. That's my dream. Doesn't matter which days the 3-day weekend is, either, though if it coincides partially with my gf's... all the better.


And how would you divide 5 people among 7 days a week, 24 hours a day? Don't answer that. Its rhetorical, and I'm going to explain why such a suggestion is unnecessary.

The bigger issue is that there's no need to give people different "shifts" to run the servers. Most of the time, the servers do not need constant watching. There are measures in place to alert some of the staff members of emergency issues, but there are frequent times when they are all out of town and no one is able to make it in or remotely log in to fix a problem.

The final deciding factor is that BOINC is fault tolerant. As stated already, the SETI staff has never promised that the servers would be available 24/7/365. There will be times when the servers are down and its not a big deal. Money is not being lost with down servers, unlike if this were Amazon.com. The scientific results will be sent as soon as they fix the servers. If your CPU goes idle, well, they never promised that you would always have work.

Bottom line is that there is no need to have different shifts for 5 people. The system works as it is intended and no science is lost. Volunteers have the option of joining multiple projects or letting the CPU go idle. There is no pressing need to make sure all CPUs are busy 100% of the time.
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Questions and Answers : Windows : Can't upload finished tasks


 
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