Cogent down, May 7th, midnight

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Iztok s52d (and friends)

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Message 108434 - Posted: 7 May 2005, 7:38:59 UTC

Regular weekend outage,
or just maintenance?

73
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Profile Thierry Van Driessche
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Message 108437 - Posted: 7 May 2005, 7:58:32 UTC
Last modified: 7 May 2005, 8:01:16 UTC

Cogent link is down from ~7:00 UTC.

tracert test to setiboinc.ssl.berkeley.edu

13 107 ms 91 ms 96 ms p5-0.core02.jfk02.atlas.cogentco.com [66.28.4.1]
14 169 ms 175 ms 168 ms p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.209]
15 171 ms 169 ms 172 ms g0-2.na01.b003123-1.sfo01.atlas.cogentco.com [66.28.6.6]
16 * * * Time-out bij opdracht.

As result:

7/05/2005 9:16:43|SETI@home|Temporarily failed upload of 24ja05ab.6803.30216.128394.214_0_0: -106
7/05/2005 9:55:17|SETI@home|No schedulers responded


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Profile Tigher
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Message 108438 - Posted: 7 May 2005, 8:09:53 UTC
Last modified: 7 May 2005, 8:11:00 UTC

Here we go again then! This might be a cheaper service but if it doesn't work....what's the point?

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Ledo

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Message 108440 - Posted: 7 May 2005, 8:17:10 UTC

The UFO strikes again! Or maybe problems with the firewall if they have already installled it! Who Knows?
<img src="http://boinc.mundayweb.com/one/stats.php?userID=1331">
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Profile D.J. Schweitz
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Message 108441 - Posted: 7 May 2005, 8:19:01 UTC

Check back Monday morning gang for the latest UFO update.
Click below for our Team Website
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Arm

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Message 108447 - Posted: 7 May 2005, 8:40:40 UTC - in response to Message 108437.  

<blockquote>
tracert test to setiboinc.ssl.berkeley.edu

13 107 ms 91 ms 96 ms p5-0.core02.jfk02.atlas.cogentco.com [66.28.4.1]
14 169 ms 175 ms 168 ms p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.209]
15 171 ms 169 ms 172 ms g0-2.na01.b003123-1.sfo01.atlas.cogentco.com [66.28.6.6]
16 * * * Time-out bij opdracht.

As result:

7/05/2005 9:16:43|SETI@home|Temporarily failed upload of 24ja05ab.6803.30216.128394.214_0_0: -106
7/05/2005 9:55:17|SETI@home|No schedulers responded
</blockquote>

Traceroute breaks at 66.28.6.2 (g0-1.na01.b003123-1.sfo01.atlas.cogentco.com) for me here in Austria.

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Andrew Casey
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Message 108449 - Posted: 7 May 2005, 8:49:40 UTC

3 ge-0-0-0.plapx-ar1.ix.singtel.com (203.208.168.130) 161.749 ms 161.444 ms ge-3-0-0.plapx-ar1.ix.singtel.com (203.208.168.134) 162.265 ms
4 203.208.168.206 (203.208.168.206) 164.643 ms 164.601 ms 164.414 ms
5 p11-0.core01.sfo01.atlas.cogentco.com (154.54.1.61) 164.829 ms 164.364 ms 164.517 ms
6 g0-1.na01.b003123-1.sfo01.atlas.cogentco.com (66.28.6.2) 165.709 ms 165.304 ms 164.709 ms
7 * * *
8 * * *

Same from Australia (even though it goes through Singapore)
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Michael Cruz
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Message 108456 - Posted: 7 May 2005, 9:13:56 UTC

Looks like it's the regular weekend outage. I'm right here in Southern California and have been unable to connect to BOINC nor Classic for about the last 2 hours. It was working just fine and then just quit all of a sudden.......




Seti Classic: 204,777 WU /113.636 Yrs
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Profile Graeme of Boinc UK

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Message 108469 - Posted: 7 May 2005, 10:21:23 UTC
Last modified: 7 May 2005, 10:23:13 UTC

SNAFU (Cogent that is)
They have the nerve to state on the company home page how reliable their network is ! Up times should be transposed and then taken with a pinch of salt!
Maybe if ALL of us took the time to write a short email to Cogent informing them of this problem then it may be repaired before Monday.

Classic is also down so no work available there either.
My pc is going to have a well earned rest from around midnight tonight.

Graeme.



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Profile MikeSW17
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Message 108477 - Posted: 7 May 2005, 11:02:40 UTC

With the Cogent network so FUBAR at the moment, it's hardly a good time for their customers to go negotiating prices with serious suppliers.

They'll all know Cogents' customers are scr*w*d and they wont need to offer any deals or incentives at all.


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Astro
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Message 108479 - Posted: 7 May 2005, 11:05:10 UTC - in response to Message 108477.  

<blockquote>They'll all know Cogents' customers are scr*w*d and they wont need to offer any deals or incentives at all.
</blockquote>

You mean I won't get my "Cogent" mousepad?
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Grant (SSSF)
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Message 108485 - Posted: 7 May 2005, 11:19:34 UTC - in response to Message 108438.  

<blockquote>Here we go again then!</blockquote>
Yep.

What is it about weekends that causes these things???
Grant
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Message 108486 - Posted: 7 May 2005, 11:22:21 UTC
Last modified: 7 May 2005, 11:22:39 UTC

Another time....it's no possible!
GHz
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Profile cjsoftuk
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Message 108492 - Posted: 7 May 2005, 11:41:41 UTC

a) Someone sticky this! (Temporarily)
b) Those stupid COGENT idiots, fix this NOW!

I just checked BOINCView to find a lovely list of errors:
SETI@home 07/05/2005 12:29:03 5971 Deferring communication with project for 14 minutes and 31 seconds
SETI@home 07/05/2005 12:29:03 5970 No schedulers responded
SETI@home 07/05/2005 12:29:03 5969 Scheduler RPC to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi failed
SETI@home 07/05/2005 12:28:42 5968 Sending request to scheduler: http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
SETI@home 07/05/2005 12:28:42 5967 Requesting 4987.22 seconds of work
--- 07/05/2005 12:28:42 5966 May run out of work in 0.10 days; requesting more

A Tracert shows that:

UCBerkeley.demarc.cogentco.com is unreachable

A normal tracert for me will hit:

UCBerkeley.demarc.cogentco.com as hop 14
klaatu.ssl.berkeley.edu as hop 15

The current tracert shows this:
Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125] over a maximum of 15 hops:
1 2 ms 2 ms 2 ms . [192.168.2.1]
2 16 ms 15 ms 15 ms ge0-1.lns6-c2.tcl.planet.net.uk [62.25.200.206]
3 16 ms 15 ms 22 ms ge1-2.pbr-1.tcl.as5388.net [62.25.200.194]
4 21 ms 17 ms 17 ms 195.92.55.172
5 18 ms 18 ms 18 ms 195.92.55.105
6 18 ms 18 ms 23 ms 195.92.55.106
7 15 ms 18 ms 15 ms pos1-0.ber-1.r18.telh.as5388.net [195.92.55.160]
8 15 ms 15 ms 16 ms g2-1.core01.lon01.atlas.cogentco.com [130.117.0.69]
9 16 ms 15 ms 15 ms p14-0.core01.lon02.atlas.cogentco.com [130.117.1.101]
10 92 ms 93 ms 93 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0.46]
11 105 ms 105 ms 104 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.110]
12 157 ms 157 ms 156 ms p5-0.core01.sfo01.atlas.cogentco.com [66.28.4.185]
13 157 ms 157 ms 159 ms g0-1.na01.b003123-1.sfo01.atlas.cogentco.com [66.28.6.2]
14 * * * Request timed out.
15 * * * Request timed out.
Trace complete.

Therefore I conclude this as a Cogent-Berkeley Problem

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Profile RandyC
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Message 108495 - Posted: 7 May 2005, 11:56:11 UTC - in response to Message 108469.  
Last modified: 7 May 2005, 11:57:21 UTC

<blockquote>Classic is also down so no work available there either.
My pc is going to have a well earned rest from around midnight tonight.

Graeme.

</blockquote>
Perhaps it's time everyone starts looking for at least one backup project. To avoid WUs for the backup project timing out, you should allocate at least 20% resources to it. I have 3 systems doing SETI+Einstein (chose the project(s) YOU prefer) and they're allocated:

1. 66:34 SETI:Einstein
2. 50:50 SETI:Einstein
3. 20:80 SETI:Einstein

The only time I have timed-out WUs was when I upgraded the BOINC client and it reset my projects. My systems run 24/7 and I NEVER run out of work.



Final Classic total: 11446 WU
Classic CPU hours: 72,366
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Profile MikeSW17
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Message 108501 - Posted: 7 May 2005, 12:29:48 UTC
Last modified: 7 May 2005, 12:30:05 UTC

But I only want to run ONE project.
Whilst doing Science, I might as well have the fun of Credits and Ranking.
IMO I happen to doing quite well in the World Rankings and team ranking too. But I am competeing with lots of people with similar processing capacity. If I devote even 5% of my time to A.N. Other project it makes an enormous difference. Like it or not, I do like credit, ranking and the 'races' competitions.
The lack of decent cross-project stats is the main reason I only run One project.

Before anyone says 'Increase you cache', I have an odd requirement.
Some weekends I get hold of other PCs - I may do as I wish over the weekend, including BOINC. But I only have a 1 hour download window on Friday night, and a few hours on Sunday night/Monday morning to return the work. So I d/l 3 days work process it then I cannot upload it. Also, BOINC must be uninstalled and totally deleted (including any work) by monday morning. So it's sorry to all you chaps waiting for credit for work I've done but deleted before update.

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Profile Magenta
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Message 108503 - Posted: 7 May 2005, 12:37:38 UTC - in response to Message 108469.  

<blockquote>SNAFU (Cogent that is)
They have the nerve to state on the company home page how reliable their network is ! Up times should be transposed and then taken with a pinch of salt!
Maybe if ALL of us took the time to write a short email to Cogent informing them of this problem then it may be repaired before Monday.
</blockquote>

OrgName: Cogent Communications
OrgID: COGC
Address: 1015 31st Street, NW
City: Washington
StateProv: DC
PostalCode: 20007
Country: US

ReferralServer: rwhois://rwhois.cogentco.com:4321/

NetRange: 66.28.0.0 - 66.28.255.255
CIDR: 66.28.0.0/16
NetName: COGENT-NB-0000
NetHandle: NET-66-28-0-0-1
Parent: NET-66-0-0-0-0
NetType: Direct Allocation
NameServer: AUTH1.DNS.COGENTCO.COM
NameServer: AUTH2.DNS.COGENTCO.COM
Comment: ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
Comment: Reassignment information for this block can be found at
Comment: rwhois.cogentco.com 4321
RegDate: 2000-10-12
Updated: 2001-12-05

TechHandle: ZC108-ARIN
TechName: Cogent Communications
TechPhone: +1-877-875-4311
TechEmail: noc@cogentco.com
[snip]
OrgNOCHandle: ZC108-ARIN
OrgNOCName: Cogent Communications
OrgNOCPhone: +1-877-875-4311
OrgNOCEmail: noc@cogentco.com

OrgTechHandle: IPALL-ARIN
OrgTechName: IP Allocation
OrgTechPhone: +1-877-875-4311
OrgTechEmail: ipalloc@cogentco.com (I think that's what it reads)
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Blade2005

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Message 108508 - Posted: 7 May 2005, 12:51:29 UTC - in response to Message 108503.  
Last modified: 7 May 2005, 12:54:42 UTC

Could the problem lie elsewhere besides Cogent? My tracert shows the following/ :

3 369 ms 21 ms 11 ms 10.254.250.114
4 12 ms 13 ms 11 ms 210.193.4.61
5 15 ms 13 ms 13 ms 210.193.4.49
6 50 ms 203 ms 63 ms 134.159.127.69
7 16 ms 15 ms 15 ms i-2-0.ntp-core01.net.reach.com [202.84.180.141]

8 61 ms 46 ms 47 ms i-5-6.tmhstcbr01.net.reach.com [202.84.144.69]
9 197 ms 193 ms 193 ms i-12-1.wil-core01.net.reach.com [202.84.144.2]
10 193 ms 193 ms 193 ms i-1-2.wil04.net.reach.com [202.84.251.154]
11 193 ms 193 ms 193 ms lax-cenic-equinix-exch.cenic.org [206.223.123.7]

12 201 ms 201 ms 201 ms dc-sac-dc1--lax-dc1-pos.cenic.net [137.164.22.12
7]
13 200 ms 199 ms 199 ms dc-oak-dc2--csac-dc1-ge.cenic.net [137.164.22.11
0]
14 213 ms 201 ms 201 ms ucb--oak-dc2-ge.cenic.net [137.164.23.30]
15 198 ms 199 ms 201 ms vlan190.inr-202-doecev.Berkeley.EDU [128.32.0.39
]
16 202 ms 209 ms 291 ms g1-2.inr-230-spr.Berkeley.EDU [128.32.255.114]
17 203 ms 203 ms 203 ms klaatu.SSL.Berkeley.EDU [128.32.18.152]
18 202 ms 203 ms 203 ms klaatu.SSL.Berkeley.EDU [128.32.18.152]

Trace complete.

But like those who are experiencing the outage, I'm not able upload/download as well.

[edit] Oops, sorry, my mistake. My tracert to setiboinc.ssl.berkeley.edu is failing @ Cogent as well.
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Profile MikeSW17
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Message 108515 - Posted: 7 May 2005, 13:27:34 UTC

Outage 6 hours and counting - I wonder how much they'll eventually admit to.

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Profile Steve Cressman
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Message 108518 - Posted: 7 May 2005, 13:37:14 UTC

I just called Cogent Communications : 1-877-875-4311 with some choice words about this getting to be to often. They did say it was being investigated. Anybody else feel like calling, it's free call.

98SE XP2500+ @ 2.1 GHz Boinc v5.8.8

And God said"Let there be light."But then the program crashed because he was trying to access the 'light' property of a NULL universe pointer.
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Message boards : Number crunching : Cogent down, May 7th, midnight


 
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