The Server Issues / Outages Thread - Panic Mode On! (118)

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Dave Stegner
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Message 2029087 - Posted: 25 Jan 2020, 1:43:55 UTC - in response to Message 2029005.  

Unless someone has an idea, I guess I will reset the project and lose the 150 completed work units.

I am still unable to report.

Since the project came back up:

I have 2 machines
1 finally recovered and is getting a trickle of work.
The other

1/24/2020 9:37:26 AM | SETI@home | Fetching scheduler list
1/24/2020 9:37:39 AM | | Project communication failed: attempting access to reference site
1/24/2020 9:37:40 AM | | Internet access OK - project servers may be temporarily down.

Have rebooted, etc.

Cannot even get it to report.

Any ideas ?

Dave

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Message 2029090 - Posted: 25 Jan 2020, 1:48:23 UTC - in response to Message 2029087.  

Unless someone has an idea, I guess I will reset the project and lose the 150 completed work units.

I am still unable to report.

Since the project came back up:

I have 2 machines
1 finally recovered and is getting a trickle of work.
The other

1/24/2020 9:37:26 AM | SETI@home | Fetching scheduler list
1/24/2020 9:37:39 AM | | Project communication failed: attempting access to reference site
1/24/2020 9:37:40 AM | | Internet access OK - project servers may be temporarily down.

Have rebooted, etc.

Cannot even get it to report.

Any ideas ?

Dave

Set No New Tasks in the Manager to report work.
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Message 2029091 - Posted: 25 Jan 2020, 1:49:54 UTC - in response to Message 2029086.  

AP splitters are running and one MB splitter is running as of 5-10 ago.

I see the AP splitters running. No sign of any MB splitter running though.
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Dave Stegner
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Message 2029093 - Posted: 25 Jan 2020, 1:57:35 UTC - in response to Message 2029090.  

Unless someone has an idea, I guess I will reset the project and lose the 150 completed work units.

I am still unable to report.

Since the project came back up:

I have 2 machines
1 finally recovered and is getting a trickle of work.
The other

1/24/2020 9:37:26 AM | SETI@home | Fetching scheduler list
1/24/2020 9:37:39 AM | | Project communication failed: attempting access to reference site
1/24/2020 9:37:40 AM | | Internet access OK - project servers may be temporarily down.

Have rebooted, etc.

Cannot even get it to report.

Any ideas ?

Dave

Set No New Tasks in the Manager to report work.


Tried that hours ago, no luck.
Dave

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Message 2029094 - Posted: 25 Jan 2020, 1:58:58 UTC - in response to Message 2029087.  

Unless someone has an idea, I guess I will reset the project and lose the 150 completed work units.

I am still unable to report....
Sometimes I have to limit the number of tasks reported as well as setting NNT, but, I usually limit it to 240. Try limiting it to 50 and see if it helps.
Place it in the cc_config.xml file,
<max_tasks_reported>50</max_tasks_reported>
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Message 2029095 - Posted: 25 Jan 2020, 2:10:18 UTC
Last modified: 25 Jan 2020, 2:16:59 UTC

with all 5 pc i got. maybe i got 5 wu...... so atm for it not request over 1k worth of wu. i switch to prime grid.
k a update to a odd bug. if you get a astro pulse now it will run on both gpus at once. but only show up as running on one.
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Message 2029098 - Posted: 25 Jan 2020, 2:21:47 UTC - in response to Message 2029094.  

Unless someone has an idea, I guess I will reset the project and lose the 150 completed work units.

I am still unable to report....
Sometimes I have to limit the number of tasks reported as well as setting NNT, but, I usually limit it to 240. Try limiting it to 50 and see if it helps.
Place it in the cc_config.xml file,
<max_tasks_reported>50</max_tasks_reported>


Set as indicated. Still no luck.

Within seconds of requesting update, project goes to 24 Hour back-off.
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Message 2029103 - Posted: 25 Jan 2020, 2:58:20 UTC - in response to Message 2029098.  


Set as indicated. Still no luck.

Within seconds of requesting update, project goes to 24 Hour back-off.

Was this a copy of BOINC that was working recently or a really old version? You need to set http_debug in the Event Log logging options and make a connection to the project. You post shows you can contact the Google reference site so your internet is working. But if you have the old version of the security certificates, that could be why the reason you can't contact the project. The http_debug will show the errors.
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Message 2029104 - Posted: 25 Jan 2020, 3:03:03 UTC - in response to Message 2029103.  


Set as indicated. Still no luck.

Within seconds of requesting update, project goes to 24 Hour back-off.

Was this a copy of BOINC that was working recently or a really old version? You need to set http_debug in the Event Log logging options and make a connection to the project. You post shows you can contact the Google reference site so your internet is working. But if you have the old version of the security certificates, that could be why the reason you can't contact the project. The http_debug will show the errors.


Will try.

Worked until the outage.
Dave

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Message 2029105 - Posted: 25 Jan 2020, 3:11:47 UTC - in response to Message 2029104.  


Set as indicated. Still no luck.

Within seconds of requesting update, project goes to 24 Hour back-off.

Was this a copy of BOINC that was working recently or a really old version? You need to set http_debug in the Event Log logging options and make a connection to the project. You post shows you can contact the Google reference site so your internet is working. But if you have the old version of the security certificates, that could be why the reason you can't contact the project. The http_debug will show the errors.


Will try.

Worked until the outage.


Well, here it is.

Looks like the last few lines tell the story.

Certificate failure ???



1/24/2020 7:10:23 PM | | Starting BOINC client version 7.2.42 for windows_intelx86
1/24/2020 7:10:23 PM | | log flags: file_xfer, sched_ops, task, http_debug
1/24/2020 7:10:23 PM | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
1/24/2020 7:10:23 PM | | Running as a daemon
1/24/2020 7:10:23 PM | | Data directory: C:\BOINC\data
1/24/2020 7:10:23 PM | | Running under account boinc_master
1/24/2020 7:10:23 PM | | No usable GPUs found
1/24/2020 7:10:23 PM | SETI@home | Found app_info.xml; using anonymous platform
1/24/2020 7:10:23 PM | | Host name: WCH03
1/24/2020 7:10:23 PM | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz [Family 6 Model 60 Stepping 3]
1/24/2020 7:10:23 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes nx lm vmx smx tm2 pbe
1/24/2020 7:10:23 PM | | OS: Microsoft Windows 7: Professional x86 Edition, Service Pack 1, (06.01.7601.00)
1/24/2020 7:10:23 PM | | Memory: 3.43 GB physical, 6.86 GB virtual
1/24/2020 7:10:23 PM | | Disk: 921.56 GB total, 270.23 GB free
1/24/2020 7:10:23 PM | | Local time is UTC -8 hours
1/24/2020 7:10:23 PM | | Config: GUI RPC allowed from any host
1/24/2020 7:10:23 PM | | A new version of BOINC is available. (7.12.1) <a href=http://boinc.berkeley.edu/download.php>Download</a>
1/24/2020 7:10:23 PM | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7272773; resource share 100
1/24/2020 7:10:23 PM | SETI@home | General prefs: from SETI@home (last modified 29-Mar-2016 19:09:16)
1/24/2020 7:10:23 PM | SETI@home | Computer location: work
1/24/2020 7:10:23 PM | | General prefs: using separate prefs for work
1/24/2020 7:10:23 PM | | Preferences:
1/24/2020 7:10:23 PM | | max memory usage when active: 1757.10MB
1/24/2020 7:10:23 PM | | max memory usage when idle: 3162.78MB
1/24/2020 7:10:23 PM | | max disk usage: 100.00GB
1/24/2020 7:10:23 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
1/24/2020 7:10:23 PM | | Not using a proxy
1/24/2020 7:10:23 PM | | [http] HTTP_OP::init_get(): http://setiathome.berkeley.edu/notices.php?userid=7990014&auth=7990014_7db0bfe69f26b070164f16f07ee7e634
1/24/2020 7:10:23 PM | | [http] HTTP_OP::libcurl_exec(): ca-bundle 'C:\BOINC\ca-bundle.crt'
1/24/2020 7:10:23 PM | | [http] HTTP_OP::libcurl_exec(): ca-bundle set
1/24/2020 7:10:23 PM | SETI@home | [http] HTTP_OP::init_get(): http://setiathome.berkeley.edu/
1/24/2020 7:10:23 PM | SETI@home | [http] HTTP_OP::libcurl_exec(): ca-bundle 'C:\BOINC\ca-bundle.crt'
1/24/2020 7:10:23 PM | SETI@home | [http] HTTP_OP::libcurl_exec(): ca-bundle set
1/24/2020 7:10:23 PM | SETI@home | Fetching scheduler list
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: About to connect() to setiathome.berkeley.edu port 80 (#0)
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Trying 208.68.240.110...
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: About to connect() to setiathome.berkeley.edu port 80 (#1)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Trying 208.68.240.110...
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 80 (#0)
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 80 (#0)
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: GET /notices.php?userid=7990014&auth=7990014_7db0bfe69f26b070164f16f07ee7e634 HTTP/1.1
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: User-Agent: BOINC client (windows_intelx86 7.2.42)
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: Host: setiathome.berkeley.edu
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: Accept: */*
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: Accept-Encoding: deflate, gzip
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: Content-Type: application/x-www-form-urlencoded
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server: ACCEPT_LANGUAGE: en_US
1/24/2020 7:10:23 PM | | [http] [ID#0] Sent header to server:
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 80 (#1)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 80 (#1)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: GET / HTTP/1.1
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: User-Agent: BOINC client (windows_intelx86 7.2.42)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: Host: setiathome.berkeley.edu
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: Accept: */*
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: Accept-Encoding: deflate, gzip
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: Content-Type: application/x-www-form-urlencoded
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server: ACCEPT_LANGUAGE: en_US
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Sent header to server:
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: HTTP/1.1 302 Found
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Date: Sat, 25 Jan 2020 03:08:02 GMT
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Server: Apache/2.2.15 (Scientific Linux)
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: X-Powered-By: PHP/5.3.3
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Location: https://setiathome.berkeley.edu/notices.php?userid=7990014&auth=7990014_7db0bfe69f26b070164f16f07ee7e634
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Content-Length: 0
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Connection: close
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server: Content-Type: text/html; charset=UTF-8
1/24/2020 7:10:23 PM | | [http] [ID#0] Received header from server:
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Closing connection #0
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Issue another request to this URL: 'https://setiathome.berkeley.edu/notices.php?userid=7990014&auth=7990014_7db0bfe69f26b070164f16f07ee7e634'
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: HTTP/1.1 302 Found
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Date: Sat, 25 Jan 2020 03:08:02 GMT
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Server: Apache/2.2.15 (Scientific Linux)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: X-Powered-By: PHP/5.3.3
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Location: https://setiathome.berkeley.edu/
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Content-Length: 0
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Connection: close
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server: Content-Type: text/html; charset=UTF-8
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Received header from server:
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Closing connection #1
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Issue another request to this URL: 'https://setiathome.berkeley.edu/'
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: About to connect() to setiathome.berkeley.edu port 443 (#0)
1/24/2020 7:10:23 PM | | [http] [ID#0] Info: Trying 208.68.240.110...
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: About to connect() to setiathome.berkeley.edu port 443 (#1)
1/24/2020 7:10:23 PM | SETI@home | [http] [ID#1] Info: Trying 208.68.240.110...
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 443 (#0)
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 443 (#0)
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: successfully set certificate verify locations:
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: CAfile: C:\BOINC\ca-bundle.crt
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: CApath: none
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: SSLv3, TLS handshake, Client hello (1):
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 443 (#1)
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: Connected to setiathome.berkeley.edu (208.68.240.110) port 443 (#1)
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: successfully set certificate verify locations:
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: CAfile: C:\BOINC\ca-bundle.crt
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: CApath: none
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: SSLv3, TLS handshake, Client hello (1):
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: SSLv3, TLS handshake, Server hello (2):
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: SSLv3, TLS handshake, CERT (11):
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: SSLv3, TLS alert, Server hello (2):
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: SSL certificate problem, verify that the CA cert is OK. Details:
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
1/24/2020 7:10:24 PM | | [http] [ID#0] Info: Closing connection #0
1/24/2020 7:10:24 PM | | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: SSLv3, TLS handshake, Server hello (2):
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: SSLv3, TLS handshake, CERT (11):
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: SSLv3, TLS alert, Server hello (2):
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: SSL certificate problem, verify that the CA cert is OK. Details:
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
1/24/2020 7:10:24 PM | SETI@home | [http] [ID#1] Info: Closing connection #1
1/24/2020 7:10:24 PM | SETI@home | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates
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Message 2029107 - Posted: 25 Jan 2020, 3:21:04 UTC - in response to Message 2029105.  

Well, here it is.

Looks like the last few lines tell the story.

Certificate failure ???


1/24/2020 7:10:23 PM | | Starting BOINC client version 7.2.42 for windows_intelx86

Yep, that is the issue. That is a really old version. You should update to the latest stable x86 32 bit version which is 7.14.2

https://boinc.berkeley.edu/download_all.php
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Message 2029108 - Posted: 25 Jan 2020, 3:27:38 UTC

Knew I remembered a post from Richard somewhere.
https://setiathome.berkeley.edu/forum_thread.php?id=85032&postid=2026967
BOINC/Seti needs https connections now with a new ca-bundle.crt package. I think there is a way of downloading it directly if I can figure out what the download server fanout URL is.

Probably easier to just update BOINC.
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Message 2029109 - Posted: 25 Jan 2020, 3:40:22 UTC

I see the splitters have come back to life...
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Message 2029111 - Posted: 25 Jan 2020, 3:49:56 UTC

It's a live I tell you!! ALIVE!!!
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Message 2029112 - Posted: 25 Jan 2020, 3:53:51 UTC - in response to Message 2029073.  

To win a SETI Toaster you need to crunch at least 1 Billion credits. LOL

. . I don't think my current toaster will last that long :(
Stephen
:)

I hope you have had time to collect them/those for a bad toaster day. It is a short resource.


. . Hiya Petri, it's nice to hear from you. I'm doing my best but I think the toaster is beyond my reach ... :)

Stephen

:)
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Message 2029113 - Posted: 25 Jan 2020, 3:56:25 UTC - in response to Message 2029107.  

Well, here it is.

Looks like the last few lines tell the story.

Certificate failure ???


1/24/2020 7:10:23 PM | | Starting BOINC client version 7.2.42 for windows_intelx86

Yep, that is the issue. That is a really old version. You should update to the latest stable x86 32 bit version which is 7.14.2

https://boinc.berkeley.edu/download_all.php


Updated and all is well.

Funny, worked until the outage.
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Message 2029116 - Posted: 25 Jan 2020, 4:03:02 UTC
Last modified: 25 Jan 2020, 4:03:56 UTC

So I am guessing we are going to be up and down this weekend?
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Message 2029117 - Posted: 25 Jan 2020, 4:05:33 UTC - in response to Message 2029109.  
Last modified: 25 Jan 2020, 4:11:04 UTC

Thought we had a time issue, didn't realize the chart was live.
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Message 2029122 - Posted: 25 Jan 2020, 6:33:00 UTC - in response to Message 2029111.  
Last modified: 25 Jan 2020, 6:38:16 UTC

It's a live I tell you!! ALIVE!!!
It's not sleeping, it's dead. (Both the parrot and the servers).
And the forums aren't far behind them.

Both my systems are out of work & it's taking almost 2 minutes for the Scheduler to tell me it has no work to give.
Grant
Darwin NT
ID: 2029122 · Report as offensive
Grant (SSSF)
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Joined: 19 Aug 99
Posts: 13755
Credit: 208,696,464
RAC: 304
Australia
Message 2029124 - Posted: 25 Jan 2020, 6:40:30 UTC - in response to Message 2029121.  

2020-01-25 07:28:53	Sending scheduler request: To fetch work.	
2020-01-25 07:28:53	Reporting 3 completed tasks	
2020-01-25 07:29:17	Scheduler request failed: Couldn't connect to server
At least your responses are almost instantaneous (when compared to mine).
Grant
Darwin NT
ID: 2029124 · Report as offensive
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Message boards : Number crunching : The Server Issues / Outages Thread - Panic Mode On! (118)


 
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