The Server Issues / Outages Thread - Panic Mode On! (118)

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Boiler Paul

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Message 2026416 - Posted: 5 Jan 2020, 12:06:37 UTC

I hope we are not going to start repeating the unscheduled Sunday outage.
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Richard Haselgrove Project Donor
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Message 2026417 - Posted: 5 Jan 2020, 12:14:45 UTC

At least RTS is rising fast (and we can post here), so the rest of the server farm is working properly. Looks like it's just Synergy having a Sunday lie-in - that usually recovers quickly when it gets the statutory kicking.
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Message 2026419 - Posted: 5 Jan 2020, 12:32:05 UTC
Last modified: 5 Jan 2020, 12:53:41 UTC

Can't Report and Fetch work too.

SSP shows: Results received in last hour = 0

Time to set panic <on> ?

dom 05 ene 2020 07:49:16 EST |  | Project communication failed: attempting access to reference site
dom 05 ene 2020 07:49:16 EST | SETI@home | Scheduler request failed: Couldn't connect to server
dom 05 ene 2020 07:49:18 EST |  | Internet access OK - project servers may be temporarily down.

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Richard Haselgrove Project Donor
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Message 2026427 - Posted: 5 Jan 2020, 14:22:01 UTC - in response to Message 2026416.  

I hope we are not going to start repeating the unscheduled Sunday outage.
I wonder whether reverting the server code to resolve the pre-Christmas problems, might have also re-instated the September/October Sunday outages? If so, that's good news - because we know that Eric has already found a solution for that.
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Message 2026438 - Posted: 5 Jan 2020, 15:55:50 UTC

yup. panic time.
Sun Jan 5 07:16:10 2020 | | Project communication failed: attempting access to reference site
Sun Jan 5 07:16:10 2020 | SETI@home | Scheduler request failed: Couldn't connect to server
Sun Jan 5 07:16:10 2020 | SETI@home | [sched_op] Deferring communication for 03:40:14
Sun Jan 5 07:16:10 2020 | SETI@home | [sched_op] Reason: Scheduler request failed
Sun Jan 5 07:16:12 2020 | | Internet access OK - project servers may be temporarily down.
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Richard Haselgrove Project Donor
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Message 2026439 - Posted: 5 Jan 2020, 15:58:45 UTC - in response to Message 2026438.  

The timing seems to be very similar (wall-clock time) to the September/October sequence - an hour different by UTC, because of Daylight Saving.

I've just sent an email to the lab, reminding them of the earlier problem.
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Message 2026445 - Posted: 5 Jan 2020, 16:43:54 UTC - in response to Message 2026427.  
Last modified: 5 Jan 2020, 16:44:48 UTC

I hope we are not going to start repeating the unscheduled Sunday outage.
I wonder whether reverting the server code to resolve the pre-Christmas problems, might have also re-instated the September/October Sunday outages? If so, that's good news - because we know that Eric has already found a solution for that.


I hope that is the case. Because it should be a quick fix since they have dealt with it before. But only time will tell and we have to wait till the Seti team is awake, coffee filled and ready to deal with this issue.
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Message 2026471 - Posted: 5 Jan 2020, 19:00:34 UTC

Is anyone getting new work? I am not.

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Message 2026483 - Posted: 5 Jan 2020, 19:39:18 UTC - in response to Message 2026481.  

Getting worse, no uploads now.
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Richard Haselgrove Project Donor
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Message 2026486 - Posted: 5 Jan 2020, 19:52:39 UTC

Got a note back from Eric. Seems like he agrees it's likely to be related to the pre-Christmas server reversion, and he thinks he's got it narrowed down. No promises of a restart, but he doesn't sound too worried.
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Message 2026487 - Posted: 5 Jan 2020, 19:53:21 UTC
Last modified: 5 Jan 2020, 19:54:01 UTC

bumping this to the top of the list so people will read first, and stop creating new threads. The server is down at the moment. Nothing to do about it. try some other projects, or save electricity, your choice.

edit: Thanks for the update Richard !! See post below.
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Message 2026488 - Posted: 5 Jan 2020, 19:55:16 UTC

And we're back up and running! Reported completed work, got new work in return.
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Message 2026491 - Posted: 5 Jan 2020, 20:12:41 UTC



Good work.
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Message 2026492 - Posted: 5 Jan 2020, 20:15:59 UTC

I just reported 107 tasks and got 101 in return.
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Message 2026497 - Posted: 5 Jan 2020, 20:50:06 UTC - in response to Message 2026491.  



Good work.

+1
Seti@Home classic workunits:20,676 CPU time:74,226 hours

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Message 2026499 - Posted: 5 Jan 2020, 21:04:57 UTC
Last modified: 5 Jan 2020, 21:59:43 UTC

. . Yep, another weekend spoiled for Eric or whoever gave the kick, but why was Murphy so damned right ...

. . My problem here now is that while I am being given new work all the downloads are stalling :(

Stephen

:(

{Edit} - OK, the phantom of the fora strikes again, I wrote about the stalled downloads (which had reached into the hundreds) and now they are flowing as they should (more or less).

. . NOPE! Still happening on the other machines ...

<shrug>
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Message 2026500 - Posted: 5 Jan 2020, 21:09:43 UTC

Hi All

Today Seti has stacked up completed work units waiting for the server to accept them. I had about 120 of them waiting. They vanished without showing that they were uploading. Will I have been credited with the work?
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Message 2026501 - Posted: 5 Jan 2020, 21:21:02 UTC - in response to Message 2026499.  

But now the server is out of tasks to send...oh well, at least something is happening.
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Message 2026502 - Posted: 5 Jan 2020, 21:24:28 UTC

Caches are all full again here.

Cheers.
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Boiler Paul

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Message 2026509 - Posted: 5 Jan 2020, 22:08:33 UTC - in response to Message 2026499.  



{Edit} - OK, the phantom of the fora strikes again, I wrote about the stalled downloads (which had reached into the hundreds) and now they are flowing as they should (more or less).

. . NOPE! Still happening on the other machines ...

<shrug>


Thanks for posting about the stalled downloads.....My stalled ones finally finished :)
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Message boards : Number crunching : The Server Issues / Outages Thread - Panic Mode On! (118)


 
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