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Jeffrey Ballard Send message Joined: 13 Dec 10 Posts: 1 Credit: 1,485,015 RAC: 0 
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Just installed software on a new computer, computer immediately started locking up with blue screen of death. Any suggestions? ID: 5699065 Details | Tasks Cross-project stats: Jeff-PC 0.00 0 6.10.58 AuthenticAMD AMD Phenom(tm) II X4 965 Processor [Family 16 Model 4 Stepping 3] (4 processors) NVIDIA GeForce 9500 GS (512MB) driver: 18627 Microsoft Windows 7 Ultimate x64 Edition, (06.01.7600.00) 17 Dec 2010 19:34:31 UTC Merge computers by name Thanks ID: 1057182 ·  |
 gizbar  Send message Joined: 7 Jan 01 Posts: 586 Credit: 21,087,774 RAC: 0 
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What software? Boinc? Did it download tasks? Stock, or optimised apps? At a rough guess, I would not allow it to run, then download coretemp or speedfan to monitor the temps, then allow it to fire up boinc. I would guess that it's immediately getting too hot. Is it a shop bought, or a home build? What else is running? Think your GFX driver is a bit old to run cuda tasks if you are trying that. More Info, info, info... Giz.  A proud GPU User Server Donor! ID: 1057188 · |
-BeNt-  Send message Joined: 17 Oct 99 Posts: 1234 Credit: 10,116,112 RAC: 0
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Really my car is making a funny noise I just put air in the tires. Can you help me? We need more info! Particularly what the error code was on the BSOD is a start. Do you have a minidump? Does it lock up any other time etc. Traveling through space at ~67,000mph! ID: 1057191 · |
Geek@Play  Send message Joined: 31 Jul 01 Posts: 2467 Credit: 86,146,931 RAC: 0
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This member just joined up 4 days ago and made this his first post. This is how we welcome him? Jeff............ First thing you must learn is that Boinc/Seti places hard demands on the cpu and memory when it is running. First place to look is at the cpu temperature. If your computer is only failing when you run Boinc/SEti then temperature is the first thing to look at. Google "speedfan", get it and check the cpu temperature. Get a can of compressed air at your local computer store and blow the dust and dirt out of the cpu heatsink and any other fans. You computer needs to be in top shape to successfully run Boinc/Seti. Boinc....Boinc....Boinc....Boinc.... ID: 1057209 · |
Wiggo  Send message Joined: 24 Jan 00 Posts: 38234 Credit: 261,360,520 RAC: 489 
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Just installed software on a new computer, computer immediately started locking up with blue screen of death. Any suggestions? To help us help you it would be very helpful to supply us with the full error code displayed on the blue screen. Cheers. ID: 1057219 · |
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-BeNt- Send message Joined: 17 Oct 99 Posts: 1234 Credit: 10,116,112 RAC: 0
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This member just joined up 4 days ago and made this his first post. This is how we welcome him? What by trying to get more information so we can help him instead of sending him through useless round robins that end him up in the same place? Traveling through space at ~67,000mph! ID: 1057221 · |
Brkovip  Send message Joined: 18 May 99 Posts: 274 Credit: 144,414,367 RAC: 0
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Just installed software on a new computer, computer immediately started locking up with blue screen of death. Any suggestions? What software did you install and have you tried uninstalling it? It could be as simple as the software has issues. If your system was stable before that software maybe you could do a rollback to before you installed it. If you are a more advanced user you could uninstall the software and then clean out the registry of the softwares remains. p.s. I hate it when software leaves stuff behind, programmers out there please make a clean uninstall. :) ID: 1057260 · |
James Sotherden  Send message Joined: 16 May 99 Posts: 10436 Credit: 110,373,059 RAC: 54
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Jeff, I see that computer is also erroring out a lot on Seti. Was it running ok before you downloaded what ever you downloaded? Uninsatll the program and see what happens. You may have heat issues with CPU or GPU. Or memory issues. Or you just got a bum program. But we do need more info.  [/quote]Old James ID: 1057350 · |
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gizbar Send message Joined: 7 Jan 01 Posts: 586 Credit: 21,087,774 RAC: 0
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My apologies to the OP. I didn't check that he had only joined 4 days ago. BUT... People have to realise that they cannot just post 'Hey! I have a problem', and expect help from us. I always try to provide as much information as possible, so that anybody who might know what is happening. I have received lots of help from these boards, and I like to help others if I can, but without information, we don't stand a chance. Giz. A proud GPU User Server Donor! ID: 1057426 · |
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Lionel Send message Joined: 25 Mar 00 Posts: 680 Credit: 563,640,304 RAC: 597
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Really my car is making a funny noise I just put air in the tires. Can you help me? NO need to be sarcastic ... ID: 1057428 · |
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-BeNt- Send message Joined: 17 Oct 99 Posts: 1234 Credit: 10,116,112 RAC: 0
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Were you helping? Just showing how inadequate information makes it hard to help. Sorry you took it that way. Traveling through space at ~67,000mph! ID: 1057441 · |
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Dave Send message Joined: 29 Mar 02 Posts: 778 Credit: 25,001,396 RAC: 0
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Always the case that a user inexperienced with comps will also be inexperienced in providing sufficient info for diagnosis. Calm support is all that's required :). If you can maybe even take a photo of the blue screen & paste it here that could help. First of all turn off BOINC + see if ti still locks up. ID: 1057471 · |
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