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Number crunching :
Exclusive applications problem
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Author | Message |
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Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Whist this relates to BOINC more than SETI I will ask here as I only currently crunch SETI :-) I have a few "exclusive apps" in BOINC on my main machine, one is my current game Fallout 4. It has been working fine since Nov 2015. Last night Fallout 4 crashed as I closed it. I didn't notice right away but BOINC did not resume, saying "An exclusive app is running". I checked and no sign of Fallout 4 running, I actually restarted it and did a clean close, still no joy. So I stopped and restarted BOINC, no change, I then completely shut down the computer and did a restart. No change BOINC still says an exclusive app is running. The only way I can get BOINC running is to remove Fallout 4 from the exclusive apps and restart BOINC, then all is well I wonder if anyone else has had a problem like this and can offer any advice. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
Depends on what you use to stop BOINC from running? <exclusive_gpu_app>Fallout4.exe</exclusive_gpu_app> or <exclusive_gpu_app>Fallout4Launcher.exe</exclusive_gpu_app> I mean, you can run the launcher and minimize it without it having impact on your system. But if that's what's excluded in BOINC, then that's what it stops on. |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Depends on what you use to stop BOINC from running? I use Fallout4.exe and it's not just a GPU exclusive app, it stops CPU as well. Nothing is running that I can see not even Steam currently. |
HAL9000 Send message Joined: 11 Sep 99 Posts: 6534 Credit: 196,805,888 RAC: 57 |
Depends on what you use to stop BOINC from running? So far I have not had that issue with BOINC when fallout crashes. Which seems to occur much more frequently since the 1.4 patch. What happens if you add it as an exclusive app again? Originally I had only added it as an exclusive GPU app. Then I found I needed to make it an exclusive app. So currently I have both entries for fallout. <exclusive_app>fallout4.exe</exclusive_app> <exclusive_gpu_app>fallout4.exe</exclusive_gpu_app> Which I guess is kind of redundant & repetitive. SETI@home classic workunits: 93,865 CPU time: 863,447 hours Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[ |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
OK I have been looking online and discovered that of course I should be using process explorer. Lo and behold there is Fallout 4 "suspended", but totally un-killable by any means I have found, two more reboots and it is still there, any attempt to terminate/kill the process results in So it is stuck forever "exiting" but never completing!! I have re-run th game again OK and exited OK but the problem persists!! So panic over not a BOINC problem. It does mean I will have to remember to manually stop and start BOINC every time I play now. :-( |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
So it is stuck forever "exiting" but never completing!! Option 1: Try to change to the Windows Administrator account and kill the process there. Option 2: Uninstall FO4, reboot, reinstall FO4. You're not starting - or ever have started - FO4 as an administrator, are you? To check, find the Steam directory where you installed Fallout4, e.g. %DRIVE%:\SteamLibrary\SteamApps\common\Fallout 4\ and right-click on Fallout4.exe, properties, Compatibility, Privilege level (should be unchecked, if not, do so). Do the same check for Fallout4Launcher.exe When you do check in Task Manager->Processes->check "Show processes from all users" and find the offending process, then right-click on it->properties->compatibility, is anything checked here? |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
So it is stuck forever "exiting" but never completing!! Tried option 1 same result. Not sure I want to re-install FO4 yet. You're not starting - or ever have started - FO4 as an administrator, are you? I am not running FO4 as admin, I checked and I don't see quite the same options, but the "Run as Administrator" boxes on both are not ticked When you do check in Task Manager->Processes->check "Show processes from all users" and find the offending process, then right-click on it->properties->compatibility, is anything checked here? Unfortunately FO4 does not show in task manager at all. Only way I was able to see the "suspended process" was in Process Explorer |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
Unfortunately FO4 does not show in task manager at all. Only way I was able to see the "suspended process" was in Process Explorer Also not under 'processes from all users'? But then in Process Explorer, when right-clicking on the offending process, properties, Image, what's it say here for Parent and User? What happens when you right-click on the process, Windows, bring to the front? You're doing reboots, but have you tried a power down, wait 5 minutes, restart? When checking in Process Explorer again, Properties, Image, what's the path this process runs off of? |
HAL9000 Send message Joined: 11 Sep 99 Posts: 6534 Credit: 196,805,888 RAC: 57 |
You could also try from an elevated command prompt (run as admin) taskkill /im fallout4.exe /t /f SETI@home classic workunits: 93,865 CPU time: 863,447 hours Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[ |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Unfortunately FO4 does not show in task manager at all. Only way I was able to see the "suspended process" was in Process Explorer I am on WIN 10 and the task manager is different, and I no longer have any working win 7 systems to compare. I dont see a "processes from all users" But then in Process Explorer, when right-clicking on the offending process, properties, Image, what's it say here for Parent and User? Hopefully this will answers your questions. You're doing reboots, but have you tried a power down, wait 5 minutes, restart? Sorry my fault, they were not reboots, they were power downs and left for several minutes in all cases, the first one was in fact 15 minutes. You could also try from an elevated command prompt (run as admin) It seems from all I have tried that the version of Fallout4.exe I am seeing is now a ghost process, but still valid enough to register with BOINC. |
HAL9000 Send message Joined: 11 Sep 99 Posts: 6534 Credit: 196,805,888 RAC: 57 |
Task Manager since from Windows 8 really just has 2 ways to display things Nothing Everything The Details tab displays the information you would see in the Processes tab in Windows 7. The Processes tab the information you would see in the Applications tab in Windows 7. When you say you have shutdown your computer have you done an actual shutdown or some type of sleepy hibernate function? I really wouldn't expect an application I didn't launch to be displayed as a running process after a shutdown or restart. I'm not sure why taskkill can't stop the application, but that defiantly that indicates it is running in some fashion. SETI@home classic workunits: 93,865 CPU time: 863,447 hours Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[ |
AMDave Send message Joined: 9 Mar 01 Posts: 234 Credit: 11,671,730 RAC: 0 |
OK I have been looking online and discovered that of course I should be using process explorer. I had a similar issue with a process that could not be killed. This is what eventually worked. Reboot into safe mode, then run Process Explorer as Administrator and/or run cmd as Administrator and use taskkill. |
Darth Beaver Send message Joined: 20 Aug 99 Posts: 6728 Credit: 21,443,075 RAC: 3 |
Bernie does FO4 run on the internet ? Some sort of live gaming ? I'm thinking somehow it's on a network.. Or set one up on your machine , even if it's not connected ! some sort of server so you can host games !!! Maybe that's why you can't access the file your not logged onto it EDIT: as the others also said not the admin of the file Just a thought ...maybe a scan of your machine by Maleware Bytes is in order too games are often god places to hack your system |
musicplayer Send message Joined: 17 May 10 Posts: 2430 Credit: 926,046 RAC: 0 |
Perhaps this could help a little more as well. Starting up a new tab in Google Chrome and keying in search on a given word. Next keying in "Exclusive application" in the address bar of the browser. https://support.microsoft.com/en-us/kb/2959943 https://msdn.microsoft.com/en-us/library/windows/desktop/dd370844(v=vs.85).aspx The first of these two links could be more informative, as far as I am able to tell, but checking in with the links, the second article is not that bad either. Also the line below could well be used in order to change the contents of the search query when next having the Google search page visible after the initial query. A physical deadlock or conflict between two or more devices like discs may not be the same as similar conflicts perhaps related to either graphics or memory, but the basic principle could nevertheless be much the same. Also the mouse and keyboard should not be forgotten here as well. Both Windows XP and Windows Ultimate are having the Device Manager. Also Safe mode could be selected by means of pressing F8 at boot up. Next it becomes a question about a driver problem, or possibly conflicts between separate devices, like a graphics card, or the mentioned disc or other external storage. Also it should be taken into consideration those facts related to both DMA, IRQ's and memory usage. A driver is supposed to be the logical interface between a specific hardware resource and Windows itself. Because Windows is an operating system, it is supposed to be coming with a more or less complete selection of such drivers for any given hardware component. If something is still not working, the driver could be the wrong one, or possibly one or more hardware components could be malfunctioning. |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Well I played FO4 for 3 hours yesterday evening no problem. And yes the "suspended" version is still there preventing BOINC running if I add the Fallout 4 exe to exclusive applications. I have done even more reading on-line and apparently this has been a problem since WIN 7, there are pages of complaints on the MS forums dating back to 2010 describing exactly what I have seen, with programs as diverse as Excel, and Skype. In some cases the "ghost" program stops the actual program from running and yes in many cases a power down and reboot does not clear the ghost. It does seem to be centred around something odd occurring, like a lock up or program crash, which is what happened to me I will try booting to safe mode an using PE next time I need to shut this machine down and let you know. To answer Hal, yes all three shut downs were complete power-downs and I agree I would not expect to see any program still running after that! |
HAL9000 Send message Joined: 11 Sep 99 Posts: 6534 Credit: 196,805,888 RAC: 57 |
Well I played FO4 for 3 hours yesterday evening no problem. I guess one more thing you could try is running psexe with -s then you can start cmd, Task Manager, or Prcoess Explorer as the system instead of as a user. Either psexec -s cmd.exe, psexec -i -s taskmgr, psexec -i -s procexp.exe. From the command line you can use whoami before and after running psexe the user you are running as. In Task Manager & Process Explorer you can look in the user name column to see the user is System instead of your user account. Then as System you could give killing the orphaned processes another try. I have to say in 17 years of being a software test engineer I have not had a orphaned processes survive a restart/shutdown. Are you using the windows feature that restores running programs for you automatically when you reboot/shutdown? That might be the cause if you were. SETI@home classic workunits: 93,865 CPU time: 863,447 hours Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[ |
Darth Beaver Send message Joined: 20 Aug 99 Posts: 6728 Credit: 21,443,075 RAC: 3 |
Not shore if this helps or you already know . http://www.gottabemobile.com/2016/03/24/fallout-4-problems-fixes/ Scroll to How to Fix Fallout 4 Crashes & Freezes |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Well it isn't the crashes and freezes I am having problems with, the crash that cause this problem was a minor one, I had already exited the game and had got back to my desktop when a message came up saying FO4 had stopped responding and needed to be shut down. The problem is that Windows failed to process the shut down correctly and the program stuck in an "exiting" state. I tried to boot in safe mode but it appears that F8 does not work on my MB, it brings up the boot order. I once again looked on-line and apparently some ASUS MB's use another key, might be F5, F9, Del, ESC or any combination!!! So after 5 attempts to unsuccessfully boot into safe mode guess what? The ghost has finally vanished and BOINC is happily running again with Fallout4.exe as an exclusive app! I have no idea how and why it finally went away, but hopefully case closed for now. Thanks for all the advice. |
Wiggo Send message Joined: 24 Jan 00 Posts: 34862 Credit: 261,360,520 RAC: 489 |
Win10 requires a different way to get into Safe Mode, http://windows.microsoft.com/en-au/windows-10/start-your-pc-in-safe-mode, Bernie. ;-) Cheers. |
Bernie Vine Send message Joined: 26 May 99 Posts: 9954 Credit: 103,452,613 RAC: 328 |
Win10 requires a different way to get into Safe Mode, http://windows.microsoft.com/en-au/windows-10/start-your-pc-in-safe-mode, Bernie. ;-) Well you learn something new every day :-) Still I suspect one of my 5 restarts did the trick! Will have to remember this for next time. |
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