Mac i7 quad core -> simply view -> preferences -> bug / crash


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Questions and Answers : Macintosh : Mac i7 quad core -> simply view -> preferences -> bug / crash

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GioDalNegro [E.R.]
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Message 1351491 - Posted: 28 Mar 2013, 13:42:27 UTC
Last modified: 28 Mar 2013, 13:43:32 UTC

Hello guys

sorry for my english

I' trying Seti@home on OSX 10.8.3 (latest) on a MacMini (newest quad-core 2.3GHz i7 with 8GB/RAM and Intel HD4000)
BOINC works properly and screensaver too (obviously the GPU is not detected... thats ok)

When I select "Preferences" in the simply view: it suddenly closes/crashes with no advice.
Thats curious because if i'm into advanced view the Preference Pane works fine.
(The same version works fine on my old core2duo iMac, this one support the GPU too)

thats just for your info, thanks for the great work!!!
Gio

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Message 1351524 - Posted: 28 Mar 2013, 16:16:43 UTC - in response to Message 1351491.

Please test with the latest BOINC Alpha if you can reproduce it. See http://boinc.berkeley.edu/dl/?C=M;O=D for what's latest for the Macintosh.
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GioDalNegro [E.R.]
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Message 1351746 - Posted: 29 Mar 2013, 10:12:28 UTC - in response to Message 1351524.

Hi Jord

if you mean the 7.0.59 have already tested yesterday and the result it the same

please note it occurs only on the mac mini, where any CPU reference (ie: Snooze GPU) is not enabled (it is a mere Intel HD4000)
on iMac with the nVidia GPU no prob on both versions

ty for the reply

GioDalNegro [E.R.]
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Message 1351783 - Posted: 29 Mar 2013, 13:26:12 UTC

sorry i forgot: also COMPUTING PREFERENCES quit Boinc to desktop (only when in SIMPLE VIEW)
there's no crashlog, just it quit

thanks
Gio

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Message 1351812 - Posted: 29 Mar 2013, 15:00:58 UTC - in response to Message 1351783.
Last modified: 29 Mar 2013, 15:01:29 UTC

I forwarded your problem to the BOINC Developer for the Mac, he may pass by here at some stage. Keep a look out for Charlie Fenton.

Thanks for testing with the newest version.
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Jord

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GioDalNegro [E.R.]
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Message 1351830 - Posted: 29 Mar 2013, 16:06:43 UTC - in response to Message 1351812.
Last modified: 29 Mar 2013, 16:09:49 UTC

I forwarded your problem to the BOINC Developer for the Mac, he may pass by here at some stage. Keep a look out for Charlie Fenton.

Thanks for testing with the newest version.


thanks to you for the attention

I have a small new, I dont know if is important: on the iMac (where all worked fine) in the Preferences I used the CLEAR button and now I have the same problem (ie: preferences crashing only with simple view, advanced view still fine with preferences)

hope this can help the team, if I can help with logs, screenshots or whatever please let me know

thanks again
Gio

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Message 1351870 - Posted: 29 Mar 2013, 17:24:13 UTC - in response to Message 1351830.

I forwarded that information as well. Tried to reproduce it with 7.0.59 on Win 7, but there everything works as is. So something local, in the air? ;-)
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GioDalNegro [E.R.]
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Message 1351916 - Posted: 29 Mar 2013, 19:29:55 UTC - in response to Message 1351870.

no, I can exclude Windows: I have 2 mac with two native partitions:
both mac works fine with Boinc under Win8 / 64 (bootcamp) in simply or advanced interface,
both mac (after the CLEAR button) on OSX crashes on preferences, only when simple panel is up
(nothing happens with advanced layout)

GioDalNegro [E.R.]
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Message 1351920 - Posted: 29 Mar 2013, 19:36:34 UTC - in response to Message 1351916.

ok in short what happens:

advanced interface:
https://dl.dropbox.com/u/60977705/Screen%20Shot%202013-03-29%20at%2020.32.18.jpg
all ok, preferences ok

simply interface:
https://dl.dropbox.com/u/60977705/Screen%20Shot%202013-03-29%20at%2020.33.17.jpg
selecting Preferences the app quits

GioDalNegro [E.R.]
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Message 1351923 - Posted: 29 Mar 2013, 19:40:50 UTC - in response to Message 1351920.

my humble suggestion to test the crash is:

1) launch the client with SIMPLY interface
2) select PREFERENCES
3) if dont crash and the PREFERENCE dialog appears select CLEAR;
4) retry from 2)
from now the OSX app crashes at every 3)

hope I was clear, my english sucks I know :)

thanks in asvance guys!
Gio

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Message 1351926 - Posted: 29 Mar 2013, 19:45:38 UTC

PS I'm available for tests using TeamViewer or whatever the devs want

ty
GIO

Charlie Fenton
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Message 1352029 - Posted: 30 Mar 2013, 3:44:43 UTC - in response to Message 1351926.
Last modified: 30 Mar 2013, 3:49:47 UTC

PS I'm available for tests using TeamViewer or whatever the devs want

Thanks. I have not been able to reproduce this. I have sent you a private message with instructions.
____________
Charlie Fenton
BOINC / SETI@home Macintosh & Windows Programmer

GioDalNegro [E.R.]
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Message 1352081 - Posted: 30 Mar 2013, 11:11:43 UTC - in response to Message 1352029.

checked the stderrgui it report at crash time (12:06):

SIGSEGV: segmentation violation

Crashed executable name: BOINCManager
built using BOINC library version 7.0.59
Machine type Intel 80486 (32-bit executable)
System version: Macintosh OS 10.8.3 build 12D78
Sat Mar 30 12:06:52 2013

0 BOINCManager 0x000b2c55 BOINCManager + 728149
1 BOINCManager 0x0001e74b BOINCManager + 120651
2 libsystem_c.dylib 0x99df58cb _sigtramp + 43
3 ??? 0xffffffff 0x0 + 4294967295
4 BOINCManager 0x00083db5 BOINCManager + 535989
5 ... and so on

I've already sent the files
many thanks for your support!

Gio

GioDalNegro [E.R.]
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Message 1352083 - Posted: 30 Mar 2013, 11:16:07 UTC - in response to Message 1352081.

hey, I've (locally) solved!

i DELETED the global_prefs.XML file (not the override)
and now the Preference dialog is working again!!!

maybe mine was corrupted (on two macs sound strange but seems the case)?

yeaahhhhh :-)
beautiful!

Charlie Fenton
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Message 1352715 - Posted: 1 Apr 2013, 9:32:25 UTC - in response to Message 1352081.

I've already sent the files

Thank you for sending the files. I have now been able to reproduce and fix the problem. The fix will be included in the next release of BOINC.

Thank you for your supoprt of BOINC and SETI@home.

____________
Charlie Fenton
BOINC / SETI@home Macintosh & Windows Programmer

Questions and Answers : Macintosh : Mac i7 quad core -> simply view -> preferences -> bug / crash

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