Eric Are you out there or anyone from Seti?

I am curious if anyone from Actual Seti ever even looks in this Forum? I would hope someone would check in at least once a day but lately I really doubt it. If one person spent say 10 minutes a day keeping people informed I can't see how that would be such a huge expense. It would do a lot to shore up the faith of the individual volunteers that wonder just like me.
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Official Abuser of Boinc Buttons...
And no good credit hound!

Hiamps, your concern would be valid if SETI was desperately short of volunteers, and needed to stop people leaving and/or start new people signing up.

I think that this is actually quite low on their list of Things to Do Right Now. Especially if (as it seems) there are some other problems demanding their attention.

I share your frustration at the lack of information in real time, but I have worked on enough large complex projects to know that you have to prioritize your scarce resources - people in this case. As long as there are volunteers like you and me who stay attached through these panics (and I suspect that the majority of SETI crunchers probably don't know these outages and slow downs even occur) SETI staff will spend times on other more important things.

Like getting the servers communicating again, for example.

And before anybody suggests we unionize and withdraw our services until we are properly tended to, ask your self what percentage of SETI's crunching power even reads these Forums. We would all look pretty dumb if we all quit and nobody noticed.

I am curious if anyone from Actual Seti ever even looks in this Forum? I would hope someone would check in at least once a day but lately I really doubt it. If one person spent say 10 minutes a day keeping people informed I can't see how that would be such a huge expense. It would do a lot to shore up the faith of the individual volunteers that wonder just like me.

I am curious if anyone from Actual Seti ever even looks in this Forum? I would hope someone would check in at least once a day but lately I really doubt it. If one person spent say 10 minutes a day keeping people informed I can't see how that would be such a huge expense. It would do a lot to shore up the faith of the individual volunteers that wonder just like me.

Sometimes taking 10 minutes to do something else when you are deep in though about what you are working on is the worse thing you can do.

While they don't post in here very often if at all, they are pretty much kept in the loop as to what we are talking about. There are some in here who are in direct contact and pass on any really urgent things that come up in here.

They know it annoys us that we aren't hearing from them but I, for one, would much rather have them all pulling their hair out trying to get this fixed than in here holding our hands. Once they get us up and running again they will let us know what broke and how they fixed it.

There are some in here who are in direct contact and pass on any really urgent things that come up in here.

I am curious if anyone from Actual Seti ever even looks in this Forum? I would hope someone would check in at least once a day but lately I really doubt it. If one person spent say 10 minutes a day keeping people informed I can't see how that would be such a huge expense. It would do a lot to shore up the faith of the individual volunteers that wonder just like me.

Sometimes taking 10 minutes to do something else when you are deep in though about what you are working on is the worse thing you can do.

Actually I have found that taking 10 minutes when faced with a problem can sometimes bring a refreshed view to the situation. And talking about it even with someone that doesn't understand the problem can also bring fresh ideas....

It would take a lot to say" Hey we know and are working on it...."

The problem with that is that people will then expect/demand updates. Every hour or so. Sometimes it's best to ignore the users.

Well since the problem is in it will clear itself mode, I am doing my best to help clear the jam. Am working at home today and will keep hitting my buttons until I get Carpel Tunnel, maybe that will clear it up. 1 minute wait is as long as I will accept! In last hour have gone from 185 ready to report to 323 ready and that is all in the time it wanted to wait. Having over 1000 pending is really messing with my machine and I want it back.
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Official Abuser of Boinc Buttons...
And no good credit hound!

Well since the problem is in it will clear itself mode, I am doing my best to help clear the jam. Am working at home today and will keep hitting my buttons until I get Carpel Tunnel, maybe that will clear it up. 1 minute wait is as long as I will accept! In last hour have gone from 185 ready to report to 323 ready and that is all in the time it wanted to wait. Having over 1000 pending is really messing with my machine and I want it back.

And until I see that ACK, and can trust its source, I continue to have a nagging doubt that the project is even aware there is a problem. As I was discussing with Ned yesterday, Matt still seemed to be in "it'll blow over of its own accord if we give it time" mode last time he posted: he's said that before, and been proved wrong, and I fear he may be wrong again this time.

So, they do whatever they do, they fix what they can find broken, they look at logs to see if transactions are being completed, and then they have to wait to see the trends.

I personally believe that the problem is fixed, and we're just waiting for the load to drop to the point that most connection attempts fail.

What is the master file? It seems to have no problems have seen this go thru quite a bit...

2/19/2010 10:28:34 AM SETI@home Master file download succeeded

____________
Official Abuser of Boinc Buttons...
And no good credit hound!