I donated to this wonderfull project but i cannot see a green star?

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Message 482175 - Posted: 14 Dec 2006, 18:52:49 UTC
Last modified: 14 Dec 2006, 18:56:16 UTC

I donated to this wonderful project but i cannot see a green star?
It is not that i insist on this funny green star, but to me it would be proof of a successful received donation.
I have donated about six days ago, should i be concerned or should i wait a few more days?
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Message 482188 - Posted: 14 Dec 2006, 19:26:40 UTC - in response to Message 482175.  
Last modified: 14 Dec 2006, 19:28:07 UTC

I donated to this wonderful project but i cannot see a green star?
It is not that i insist on this funny green star, but to me it would be proof of a successful received donation.
I have donated about six days ago, should i be concerned or should i wait a few more days?


Have a look here Your Donations to SETI@home

If no joy then you could try emailing donors@ssl.berkeley.edu
Join TeamACC

Sometimes I think we are alone in the universe, and sometimes I think we are not. In either case the idea is quite staggering.
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Eric Korpela Project Donor
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Message 482297 - Posted: 14 Dec 2006, 22:57:18 UTC - in response to Message 482175.  

I donated to this wonderful project but i cannot see a green star?
It is not that i insist on this funny green star, but to me it would be proof of a successful received donation.
I have donated about six days ago, should i be concerned or should i wait a few more days?


It should have come in by now. I'll see if it's in our records. Often, it means that there was a typo in the email address (Hitting , instead of . is common).
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Message 482316 - Posted: 14 Dec 2006, 23:12:00 UTC - in response to Message 482297.  

The data came in and your email is correct in the data, but for some reason it didn't get processed by the star giving script. It'll take some debugging... I hope it's not a systematic problem with the script.

Eric
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Message 482383 - Posted: 15 Dec 2006, 0:01:39 UTC - in response to Message 482316.  

Matt fixed it, along with 10 other accounts that had the same problem.

Thanks for supporting SETI@home.

Eric
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Message 482834 - Posted: 15 Dec 2006, 15:29:56 UTC - in response to Message 482383.  

Matt fixed it, along with 10 other accounts that had the same problem.

Thanks for supporting SETI@home.

Eric


Eric, thank you for researching this issue and thank Matt from me for fixing the script!I now see the green star :-)
I hope the link behind it will encourage other people to donate to Seti@home too.
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Message 493030 - Posted: 29 Dec 2006, 16:35:35 UTC

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p

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Message 497774 - Posted: 5 Jan 2007, 8:52:07 UTC
Last modified: 5 Jan 2007, 13:28:10 UTC

My recent and third donation still does not show. Neither on my account nor as a green star icon. (My donation is not large, yet above 10 Dollars).

My account on donations as of today:



Excerpt from my bank account. It is in Danish. I think you can find the UC Berkeley Foundation donation drawn from the account, though:




I wrote donors@ssl.berkeley.edu December 28th, 2006, and asked why my donation was not registered.

Hello SETI@home,

I wonder why my donation of ** $, sent December, 20 and withdrawn from my bank account December 22, 2006, is not yet registered on my account:
http://setiweb.ssl.berkeley.edu/sah/show_user.php?userid=53694

In addition, my donations seem to be anonymous. To the best of my recollection, I have not made this preference. Anyway, I cannot change this using the http://setiathome.berkeley.edu/user_donation.php link, as the two former donations are NOT marked as being anonymous.

As a founder of the SETI@home team, I would like to set a good example. Therefore, it is important to me, that my donations are marked with the
little green icon.

Maybe your donation department is not up to date due to the recent holidays. In this case, I would like to apologize for the inconvenience.

Kind regards. I wish you a happy new year.
Kirsten Henningsen
Freelance journalist


As of yet I have not received any answer. This thread indicates some troubles around donations. Until further I will therefore not recommend members of my team to donate.

Kind regards and a happy new year to you all
Kirsten

PS: BTW, reading the former post about confirmation I never received such a confirmation.
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Message 497786 - Posted: 5 Jan 2007, 9:37:11 UTC

I can't help you with you statement Kirsten, but here is an avatar you can use while they sort it out :)



[*img]http://www.surfingwithangels.com/smiley/Kirsten-avatar.jpg[/img] (remove the asterisk)


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Message 497874 - Posted: 5 Jan 2007, 13:15:15 UTC

LOL, thank you.

To me it is more important, that my green icon is visible in the SETI team stats in order to encourage other team members to donate to SETI. See my posts in this thread.
Kind regards
Kirsten

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Message 498000 - Posted: 5 Jan 2007, 18:32:51 UTC - in response to Message 497874.  

LOL, thank you.

To me it is more important, that my green icon is visible in the SETI team stats in order to encourage other team members to donate to SETI. See my posts in this thread.


Kirsten, tusind tak for din donation, den falder på et tørt sted. Og tak fordi du er et godt eksempel for dine team medlemmer, jeg håber, at mange af dem vil donere også. :-)

(In English: Thank you very much for your donation, it falls on a dry spot. And thanks for being a good example for your teammates, I hope a lot of them will donate too.)

It seems it's a global bug, I'll send a note to Eric about this.


"I'm trying to maintain a shred of dignity in this world." - Me

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Message 498048 - Posted: 5 Jan 2007, 21:31:41 UTC - in response to Message 493030.  

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).


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Message 498094 - Posted: 6 Jan 2007, 0:02:44 UTC - in response to Message 498048.  

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

I can beat that. Mine took 3 minutes, but they gave me a white one, for ice :)


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Message 498163 - Posted: 6 Jan 2007, 3:06:51 UTC - in response to Message 498147.  

Kirsten and MAC,

I sent email to the email address you use for your SETI@home accounts. Hopefully these are still active accounts. I hope we can get this straightened out.

Eric
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Message 498338 - Posted: 6 Jan 2007, 11:37:56 UTC - in response to Message 498048.  
Last modified: 6 Jan 2007, 11:39:05 UTC

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

My profile says;

Last donation received 4 Jan 2007 11:34:42 UTC

but I still don't see a green star :(


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Message 498352 - Posted: 6 Jan 2007, 11:54:21 UTC - in response to Message 498163.  
Last modified: 6 Jan 2007, 12:00:14 UTC

Kirsten and MAC,

I sent email to the email address you use for your SETI@home accounts. Hopefully these are still active accounts. I hope we can get this straightened out.

Eric


Got your mail and have replied. I do hope this is not a general bug as I am considering to re-donate.

Kind regards
Kirsten

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Message 499217 - Posted: 7 Jan 2007, 20:32:29 UTC - in response to Message 498338.  
Last modified: 7 Jan 2007, 20:41:47 UTC

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

My profile says;

Last donation received 4 Jan 2007 11:34:42 UTC

but I still don't see a green star :(


Thank you for donating to my favorite BOINC project. I am sure these problems will be solved.

Kind regards
Kirsten

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Message 499225 - Posted: 7 Jan 2007, 20:36:37 UTC - in response to Message 498338.  

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

My profile says;

Last donation received 4 Jan 2007 11:34:42 UTC

but I still don't see a green star :(

There is also a setting on your account page to make all donations anonymous. What is this setting set to?


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Message 499230 - Posted: 7 Jan 2007, 20:44:42 UTC - in response to Message 499225.  

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

My profile says;

Last donation received 4 Jan 2007 11:34:42 UTC

but I still don't see a green star :(

There is also a setting on your account page to make all donations anonymous. What is this setting set to?

"Are all your donations anonymous? yes (click here to change)"


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Message 499232 - Posted: 7 Jan 2007, 20:47:40 UTC - in response to Message 499230.  

Just wondering how long it usually takes for the star to show up?
I got confirmation of payment on 21.12 but no star so far :p


Usually less than an hour. (mine took about 10 minutes).

My profile says;

Last donation received 4 Jan 2007 11:34:42 UTC

but I still don't see a green star :(

There is also a setting on your account page to make all donations anonymous. What is this setting set to?

"Are all your donations anonymous? yes (click here to change)"

That would be a very good reason that the green star does not appear. Change this to "No", and the green star appears (if you are qualified for one).


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Message boards : Cafe SETI : I donated to this wonderfull project but i cannot see a green star?


 
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