Blue screen of death (BSOD)

Questions and Answers : Windows : Blue screen of death (BSOD)

To post messages, you must log in.

AuthorMessage
John van de Pol

Send message
Joined: 7 Oct 99
Posts: 6
Credit: 95,188
RAC: 0
Netherlands
Message 435208 - Posted: 12 Oct 2006, 18:30:46 UTC

My computer is running fine. When I start running Boinc The computer hangs and gives the blue screen. A full reset without boinc and all is well again. Who can help me out?


ID: 435208 · Report as offensive
Profile Ageless
Avatar

Send message
Joined: 9 Jun 99
Posts: 13810
Credit: 3,269,733
RAC: 0
Netherlands
Message 435213 - Posted: 12 Oct 2006, 18:36:52 UTC

What BSOD? There are only a couple of thousand of them.
Which Windows?
Which BOINC version?
What kind of computer (CPU, RAM)?

(We zullen Engels blijven praten, maar het zou iets duidelijker zijn als je kunt vertellen hoe en wat. Wij kunnen niet op jouw monitor kijken wat er gebeurd!)


Jord

Ancient Astronaut Theorists suggest that in many ways, you can be considered an alien conspiracy!

ID: 435213 · Report as offensive
John van de Pol

Send message
Joined: 7 Oct 99
Posts: 6
Credit: 95,188
RAC: 0
Netherlands
Message 435218 - Posted: 12 Oct 2006, 18:43:15 UTC - in response to Message 435213.

What BSOD? There are only a couple of thousand of them.
Which Windows?
Which BOINC version?
What kind of computer (CPU, RAM)?

(We zullen Engels blijven praten, maar het zou iets duidelijker zijn als je kunt vertellen hoe en wat. Wij kunnen niet op jouw monitor kijken wat er gebeurd!)


I'm sorry. I should have known that you were gone ask me that questions. I will find out and come back later.

ID: 435218 · Report as offensive
Profile Ageless
Avatar

Send message
Joined: 9 Jun 99
Posts: 13810
Credit: 3,269,733
RAC: 0
Netherlands
Message 435222 - Posted: 12 Oct 2006, 18:47:40 UTC

Ok, if you run Windows 2000 or XP, or a version of either, you can check what happened in your Event Viewer. (Control Panel->Administrative Tools->Event Viewer .. sorry, I don't know what they're called in Dutch, I run an English version of Windows myself ;))


Jord

Ancient Astronaut Theorists suggest that in many ways, you can be considered an alien conspiracy!

ID: 435222 · Report as offensive
John van de Pol

Send message
Joined: 7 Oct 99
Posts: 6
Credit: 95,188
RAC: 0
Netherlands
Message 435244 - Posted: 12 Oct 2006, 19:38:34 UTC - in response to Message 435222.

Ok, if you run Windows 2000 or XP, or a version of either, you can check what happened in your Event Viewer. (Control Panel->Administrative Tools->Event Viewer .. sorry, I don't know what they're called in Dutch, I run an English version of Windows myself ;))


BSOD: DRIVER_NOT_LESS_OR_EQUAL
Stop: 0x000000DL

XP PRO
Boinc 4.4.3
CPU AMD 1733 MHz

Some of the events.

Type Datum Tijd Bron Categorie Gebeurtenis Gebruiker Computer
Waarschuwing 12-10-2006 21:06:47 WinMgmt Geen 63 Polleke HOOFDCOMPUTER
Waarschuwing 12-10-2006 21:06:47 WinMgmt Geen 63 Polleke HOOFDCOMPUTER
Waarschuwing 12-10-2006 21:00:17 EvntAgnt Geen 1015 n.v.t. HOOFDCOMPUTER
Waarschuwing 12-10-2006 21:00:17 EvntAgnt Geen 1003 n.v.t. HOOFDCOMPUTER
Informatie 12-10-2006 21:00:06 WMDM PMSP Service Geen 105 n.v.t. HOOFDCOMPUTER
Informatie 12-10-2006 20:59:59 Creative Service for CDROM Access Geen 105 n.v.t. HOOFDCOMPUTER
Fout 12-10-2006 20:45:09 Application Error Geen 1000 n.v.t. HOOFDCOMPUTER
Waarschuwing 12-10-2006 16:53:34 EvntAgnt Geen 1015 n.v.t. HOOFDCOMPUTER
Waarschuwing 12-10-2006 16:53:34 EvntAgnt Geen 1003 n.v.t. HOOFDCOMPUTER
Informatie 12-10-2006 16:53:24 WMDM PMSP Service Geen 105 n.v.t. HOOFDCOMPUTER
Informatie 12-10-2006 16:53:17 Creative Service for CDROM Access Geen 105 n.v.t. HOOFDCOMPUTER

Hopefully this helps.

ID: 435244 · Report as offensive
Profile Ageless
Avatar

Send message
Joined: 9 Jun 99
Posts: 13810
Credit: 3,269,733
RAC: 0
Netherlands
Message 435295 - Posted: 12 Oct 2006, 21:15:12 UTC - in response to Message 435244.

BSOD: DRIVER_NOT_LESS_OR_EQUAL
Stop: 0x000000DL

Alright, first things first. Errors in Windows are always given in hexadecimal numbers. Hexadecimal runs from 0 to 9 and a to f. So the error is 0x000000D1

Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

You did so by contacting Seti (Boinc has its own forums, but ... I'll let that slip. ;-))

Try updating to BOINC 5.4.11, which is the latest available. You will need to uninstall 4.43
Install 5.4.11 in the same directory as where you installed the old version, then all should be fine.

Report back if that fixed things.
Jord

Ancient Astronaut Theorists suggest that in many ways, you can be considered an alien conspiracy!

ID: 435295 · Report as offensive
John van de Pol

Send message
Joined: 7 Oct 99
Posts: 6
Credit: 95,188
RAC: 0
Netherlands
Message 436682 - Posted: 15 Oct 2006, 10:57:05 UTC - in response to Message 435295.

BSOD: DRIVER_NOT_LESS_OR_EQUAL
Stop: 0x000000DL

Alright, first things first. Errors in Windows are always given in hexadecimal numbers. Hexadecimal runs from 0 to 9 and a to f. So the error is 0x000000D1

Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

You did so by contacting Seti (Boinc has its own forums, but ... I'll let that slip. ;-))

Try updating to BOINC 5.4.11, which is the latest available. You will need to uninstall 4.43
Install 5.4.11 in the same directory as where you installed the old version, then all should be fine.

Report back if that fixed things.


Ok, I did update to Boinc 5.4.11. Run antispyware, adware, Ewido, and Hitman Pro. No Problems. So far this update, I'm still working on it.

Turned of the screensaver. I will report back later. Next thing I will do is updating my videocard drivers.

ID: 436682 · Report as offensive
Profile Ageless
Avatar

Send message
Joined: 9 Jun 99
Posts: 13810
Credit: 3,269,733
RAC: 0
Netherlands
Message 436686 - Posted: 15 Oct 2006, 11:01:53 UTC - in response to Message 436682.

Turned of the screensaver. I will report back later. Next thing I will do is updating my videocard drivers.

Don't forget to update on DirectX as well. (Even DirectX 9.0c has regular updates)
Motherboard chip set drivers can also be a thing easily forgotten.
Jord

Ancient Astronaut Theorists suggest that in many ways, you can be considered an alien conspiracy!

ID: 436686 · Report as offensive
John van de Pol

Send message
Joined: 7 Oct 99
Posts: 6
Credit: 95,188
RAC: 0
Netherlands
Message 441387 - Posted: 21 Oct 2006, 20:09:23 UTC - in response to Message 436686.

Turned of the screensaver. I will report back later. Next thing I will do is updating my videocard drivers.

Don't forget to update on DirectX as well. (Even DirectX 9.0c has regular updates)
Motherboard chip set drivers can also be a thing easily forgotten.


I think, my problem is solved. I took all the actions you recommended. Still a "hang up". There were no more BSOD's. Then I ran TuneUp Utilities 2006 trying to optimize the computer and now it is working again. I will keep track for some time and report back. Thanks for your help.

John


ID: 441387 · Report as offensive

Questions and Answers : Windows : Blue screen of death (BSOD)


 
©2016 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.