Verifying email address change

Questions and Answers : Preferences : Verifying email address change

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weissmd

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Message 9737 - Posted: 19 Jul 2004, 12:40:43 UTC

I have been trying to change my email address in my online profile. The system says it is sending an email to this new address as part of the process to verify it. My email account never receives this email and my address remains in a 'Pending verification' state. What is wrong?

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Profile Thierry Van Driessche
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Message 9760 - Posted: 19 Jul 2004, 13:38:34 UTC
Last modified: 20 Jul 2004, 11:49:57 UTC

I would check if the e-mail address you typed in is the correct one.
I made a simple test some one hour ago asking my account ID and I got less then 30 seconds after it a response.

Greetings from Belgium.

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Profile Keck_Komputers
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Message 10061 - Posted: 19 Jul 2004, 22:52:25 UTC

When changing your email address the verification email is sent to the OLD address. You must have access to both email addresses to change your email.

John Keck
BOINCing since 2002/12/08

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Questions and Answers : Preferences : Verifying email address change


 
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