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Eric Korpela Project Donor
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Message 1053646 - Posted: 7 Dec 2010, 23:13:40 UTC
Last modified: 9 Dec 2010, 19:49:35 UTC

Some browsers (especially older ones) may experience trouble with the SETI@home donation site at givetocal.berkeley.edu if the browser doesn't recognize COMODO CA, Ltd as a valid security certification authority. Details and a workaround are available here.
@SETIEric

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Message 1053830 - Posted: 8 Dec 2010, 8:00:45 UTC
Last modified: 8 Dec 2010, 8:01:04 UTC

Could someone please "un-banish" the author of this post? ;-)

As it is, the link in the news item is not readable.

Gruß,
Gundolf
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kittyman Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 1053833 - Posted: 8 Dec 2010, 8:10:58 UTC - in response to Message 1053830.  

Could someone please "un-banish" the author of this post? ;-)

As it is, the link in the news item is not readable.

Gruß,
Gundolf
A temporary technical glitch......
I suspect our fearless leader will be back on the boards in the morning.

I'm just a stray kitty cat. Soon may the kittyman come.
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Message 1053837 - Posted: 8 Dec 2010, 8:19:25 UTC

I hope so Mark.
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Richard Haselgrove Project Donor
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Message 1053848 - Posted: 8 Dec 2010, 9:22:45 UTC

This is what Eric Korpela wrote in the missing news item:

Some browsers (especially older ones) may experience trouble with the SETI@home donation site at givetocal.berkeley.edu if the browser doesn't recognize COMODO CA, Ltd as a valid security certification authority. Details and a workaround are available [below].

It appears that your computer isn't recognizing "COMODO CA, Ltd." as a valid certification authority. The most common cause of that would be, either your browser or BitDefender using doesn't include COMODO CA in its cacert file.

Upgrading might help. The version of Firefox I have (3.6.12) has the COMODO CA cert in it, as does IE8. I doubt it would be in IE6. I don't know what version of Firefox was the first to include it.

Safari 4.0.4 does not have the proper certificate installed. Again, I don't know which version of Safari would first have the proper certification. Matt tells me that recent versions of Safari on iPhone and iPad have the correct certificates.

Recent versions of Chrome appear to have the proper certificate. However the Google browser on my Android phone does not.

If your browser doesn't have the correct certificate, you can verify that the one you have is correct by viewing the certificate. If the certificate has following properties, you've got the right one.

* Issued to Common Name devcomm.urel.berkeley.edu
* Issued by Common Name COMODO High-Assurance Secure Server CA
* Serial Number 00:E2:95:17:C5:2F:C2:72:C1:8B:10:08:65:A2:E0:55:E2
* SHA1 Fingerprint 4F:8F:C7:66:9E:1E:04:D1:A9:60:4D:A1:7F:8D:91:0E:6D:90:34:3D
* MD5 Fingerprint D9:49:A1:D3:28:86:9D:41:B4:F9:11:BE:D8:BB:44:5B
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Message 1053918 - Posted: 8 Dec 2010, 15:08:08 UTC - in response to Message 1053830.  

Could someone please "un-banish" the author of this post? ;-)


Maybe if the author wasn't such a rule-breaker, he wouldn't have been banned in the first place! Take that Dr. Eric!

:-D
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Message 1054294 - Posted: 9 Dec 2010, 16:57:46 UTC

Hello

I must be vain, since I care about this issue.
My donation is not fully listed.
On my account I am listed for 1 donation, but I did donate twice this year.
Did someone put the money in their own pocket lol ;-)

I'm sure there is an answer to the "bug".

Greetings Jan Petersen


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Eric Korpela Project Donor
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Message 1054359 - Posted: 9 Dec 2010, 19:48:02 UTC - in response to Message 1054294.  
Last modified: 9 Dec 2010, 19:48:20 UTC

Hi Zorpry,

Could you PM me the date or transcation ID of the missing donation?

Thanks,

Eric
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Message 1056147 - Posted: 15 Dec 2010, 0:49:53 UTC - in response to Message 1054359.  

Hey

Sorry I did not pay too much attention to my account.
But sure I will do so.
I remember both times was in October only 7-10 days apart.
But I'll check my bank account and give you the exact date.

Thank you for your reply.

Jan Petersen
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Message 1056156 - Posted: 15 Dec 2010, 2:25:55 UTC

I am making this a sticky so we can keep an eye on problems during the yearly donation drive.

Please post all problems here with regards to missing donations and stars.

The following information to resolve problems quickly is your poster ID, donation confirmation number and what date it was made.
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Message 1057565 - Posted: 18 Dec 2010, 18:10:43 UTC

there is some issues to be taken care of -

i used the donation site and i failed bigtime using it :-(

but even tho the browser said fail in payment and i tried it 3 times with no luck
and now i see on my bank account they amount i tryid to pay now been paid 3 times .. (no x-mas for me now) that sux :(

how is it possible to get my money even when the browser didnt work

i hope some at SETI@HOME can help me with this payment isssiu i wasent suppose to pay 3 times :(
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Message 1057568 - Posted: 18 Dec 2010, 18:21:10 UTC - in response to Message 1057565.  
Last modified: 18 Dec 2010, 18:22:40 UTC

there is some issues to be taken care of -

i used the donation site and i failed bigtime using it :-(

but even tho the browser said fail in payment and i tried it 3 times with no luck
and now i see on my bank account they amount i tryid to pay now been paid 3 times .. (no x-mas for me now) that sux :(

how is it possible to get my money even when the browser didnt work

i hope some at SETI@HOME can help me with this payment isssiu i wasent suppose to pay 3 times :(

Email your problem to donors@ssl.berkeley.edu. Provide full detail of the transactions. Duplicate donations have been know to happen before.
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Message 1057571 - Posted: 18 Dec 2010, 18:28:26 UTC - in response to Message 1057568.  

okay TY for the help i'm on it right away :)
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Message 1057642 - Posted: 18 Dec 2010, 22:44:14 UTC - in response to Message 1057571.  

okay TY for the help i'm on it right away :)

Please keep us posted on the outcome. I can step in if nessessary.
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Message 1057723 - Posted: 19 Dec 2010, 6:24:01 UTC

Okay, donation I made the other day went through just fine, but..

http://setiathome.berkeley.edu/donation_history.php

This one displays the header(and footer?) in .. I am guessing Chinese?
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Message 1061177 - Posted: 30 Dec 2010, 2:57:30 UTC - in response to Message 1060939.  

The donation site is set up for North America but it works fine for UK people - -

Thanks, Chris S. Due to this message of yours, I happened to try today, once again, thinking that “dang, no avail, but...”

Have namely had problems in donating to SETI—and no whatsoever similar problems anywhere else, and both my local and national bank have checked this finding no reason either. Other ways were tried too, mostly in vain for various reasons, but eventually we did it—cheers and thanks, Uli ;-)

This time today, the thing did not go through again. Lag, lag, nothing happening, eventually I stopped the proceedings. Regardless, now a few hours later, I seem to have received a message however: “Thank you for your gift to the SETI@home. We received your gift of $10.00 via Visa on 12/29/2010. Your confirmation number is 68761.” So it may be the case, that this experiment went through, after all. If so, I wish to see this experiment as separate from any recent SETI fund raising activities.

Considering the time of the year and according to the normal procedure, I as well desire to present the relevant wishes regarding the near future.

PK
Finland

Pasi, I am glad Chris was able to help. Are you asking me to open a new thread? I prefer to keep the success stories here. Please send me your answer, via PM.
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Message 1068534 - Posted: 20 Jan 2011, 14:43:47 UTC

i had some problems in december with my donation ..

i actually payd 4 times the amount i should pay because my internetbrowser stopped during payment

thats why i tryid a few times more and now i can see in my bankaccount the took for 4 payments

i wrote to donors@ssl.berkeley.edu. about the issue and banktransfer numbers and i havent got a single e-mail from them yet

and on my SETI-site it says i paid 2 times,as i payd 1 time the year before it has only counted 1 payment of those 4

i'm puzzled please help me
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Message 1068537 - Posted: 20 Jan 2011, 14:51:24 UTC - in response to Message 1068534.  

i had some problems in december with my donation ..

i actually payd 4 times the amount i should pay because my internetbrowser stopped during payment

thats why i tryid a few times more and now i can see in my bankaccount the took for 4 payments

i wrote to donors@ssl.berkeley.edu. about the issue and banktransfer numbers and i havent got a single e-mail from them yet

and on my SETI-site it says i paid 2 times,as i payd 1 time the year before it has only counted 1 payment of those 4

i'm puzzled please help me


Try emailing gahelp@berkeley.edu with your details instead,

Claggy
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Message 1082557 - Posted: 1 Mar 2011, 3:04:25 UTC

My latest donation is not reflected in my account here. Listed here is my confirmation number and amount.

Thank you for your gift to the SETI@home.
We received your gift of $62.00 via Visa on 02/06/2011. Your confirmation number is 71820

Todd
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Message 1086010 - Posted: 11 Mar 2011, 8:08:17 UTC

Todd, did this get fixed? Your msg just now popped in here.
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