Panic Mode On (10) Server problems

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kittyman Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 825381 - Posted: 31 Oct 2008, 18:51:06 UTC - in response to Message 825377.  

Hmmmmmmmmmm...no answer yet.....

All you can do is wait until the Cricket graph stops flatlining at 95 megabits....


Where's the luv?
Must be some data transfers taking place again.......I wish the Berkeley admins would fatten that pipe up the hill.............
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 825406 - Posted: 31 Oct 2008, 19:46:26 UTC
Last modified: 31 Oct 2008, 19:46:46 UTC

Whoop da.......
Uploads are working again......slowly.......
Kick 'em if you got 'em........
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 825677 - Posted: 1 Nov 2008, 12:38:27 UTC

Linux machines are having problems actually downloading work, they get assigned but never start downloading and get http errors.

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Message 825681 - Posted: 1 Nov 2008, 12:57:19 UTC - in response to Message 825677.  
Last modified: 1 Nov 2008, 12:57:51 UTC

Linux machines are having problems actually downloading work, they get assigned but never start downloading and get http errors.

The msg that most are receiving is "No work from project" so if you got some you are lucky.

From server status page - Results ready to send 454 29m @ As of 1 Nov 2008 12:40:44 UTC

Been like that for several hours now.
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Message 825800 - Posted: 1 Nov 2008, 22:12:05 UTC - in response to Message 825677.  

Same problem here since yesterday: got a (very) small burst of work this morning, but now I'm back with HTTP errors and no more work to do for Seti while work did get assigned to me. :-(

sam 01 nov 2008 23:05:27 CET|SETI@home|Started download of 04se08af.30247.890.7.8.148
sam 01 nov 2008 23:05:27 CET|SETI@home|Started download of 04se08ag.29801.890.7.8.169
sam 01 nov 2008 23:05:29 CET||Internet access OK - project servers may be temporarily down.
sam 01 nov 2008 23:07:28 CET||Project communication failed: attempting access to reference site
sam 01 nov 2008 23:07:28 CET|SETI@home|Temporarily failed download of 04se08af.30247.890.7.8.148: HTTP error
sam 01 nov 2008 23:07:28 CET|SETI@home|Backing off 50 min 39 sec on download of 04se08af.30247.890.7.8.148
sam 01 nov 2008 23:07:28 CET|SETI@home|Temporarily failed download of 04se08ag.29801.890.7.8.169: HTTP error
sam 01 nov 2008 23:07:28 CET|SETI@home|Backing off 2 hr 30 min 35 sec on download of 04se08ag.29801.890.7.8.169
sam 01 nov 2008 23:07:28 CET|SETI@home|Started download of 04se08ag.29801.890.7.8.173
sam 01 nov 2008 23:07:28 CET|SETI@home|Started download of 04se08ac.8443.19995.16.8.174
sam 01 nov 2008 23:07:30 CET||Internet access OK - project servers may be temporarily down.

etc, etc...

And of course, this always happen during the week ends... Murphy's Law.
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Message 825802 - Posted: 1 Nov 2008, 22:20:29 UTC

Shorties! Sir, may I please have some more?
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Message 825855 - Posted: 2 Nov 2008, 0:27:50 UTC - in response to Message 825800.  

For Linux users (the only ones seeming to have the problems with downloading), a temporary solution is here. I tried it and it worked, but I had to reboot first.

More experianced Linux users may know how to refresh the HOSTS file or DNS or whatever...it was easier for me just to reboot.

Same problem here since yesterday: got a (very) small burst of work this morning, but now I'm back with HTTP errors and no more work to do for Seti while work did get assigned to me. :-(

sam 01 nov 2008 23:05:27 CET|SETI@home|Started download of 04se08af.30247.890.7.8.148
sam 01 nov 2008 23:05:27 CET|SETI@home|Started download of 04se08ag.29801.890.7.8.169
sam 01 nov 2008 23:05:29 CET||Internet access OK - project servers may be temporarily down.
sam 01 nov 2008 23:07:28 CET||Project communication failed: attempting access to reference site
sam 01 nov 2008 23:07:28 CET|SETI@home|Temporarily failed download of 04se08af.30247.890.7.8.148: HTTP error
sam 01 nov 2008 23:07:28 CET|SETI@home|Backing off 50 min 39 sec on download of 04se08af.30247.890.7.8.148
sam 01 nov 2008 23:07:28 CET|SETI@home|Temporarily failed download of 04se08ag.29801.890.7.8.169: HTTP error
sam 01 nov 2008 23:07:28 CET|SETI@home|Backing off 2 hr 30 min 35 sec on download of 04se08ag.29801.890.7.8.169
sam 01 nov 2008 23:07:28 CET|SETI@home|Started download of 04se08ag.29801.890.7.8.173
sam 01 nov 2008 23:07:28 CET|SETI@home|Started download of 04se08ac.8443.19995.16.8.174
sam 01 nov 2008 23:07:30 CET||Internet access OK - project servers may be temporarily down.

etc, etc...

And of course, this always happen during the week ends... Murphy's Law.

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Message 825874 - Posted: 2 Nov 2008, 1:22:12 UTC

I am not worrying too much about that machine as it is only a 1.6 laptop and not my 2 main computers.

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Message 825981 - Posted: 2 Nov 2008, 4:57:56 UTC

I rebooted the linux machine and it showed several updates available, installed them and rebooted again. All of a sudden the downloads came right down.

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Message 825999 - Posted: 2 Nov 2008, 6:52:42 UTC - in response to Message 825981.  


It would appear there is some sort of server problem with the downloads- i've got one that's stuck & it times out almost as soon as it starts to download.
Grant
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Message 826045 - Posted: 2 Nov 2008, 12:54:54 UTC

I ran out of 2 days of WU's, now when I try to update I get the following message:
Sun 02 Nov 2008 01:52:37 PM CET|SETI@home|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
Sun 02 Nov 2008 01:52:42 PM CET|SETI@home|Scheduler request succeeded: got 0 new tasks
It always asks for 0 seconds of work. I want to have 2 days of work so my computer can crunch again.
Please help.

DeMus

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DeMus


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Richard Haselgrove Project Donor
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Message 826048 - Posted: 2 Nov 2008, 13:04:55 UTC

If you don't ask, you won't get.

You'll have to work out why your BOINC isn't asking for work (debt to another project?) - that problem is on your own machine, not the Berkeley servers.
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Message 826049 - Posted: 2 Nov 2008, 13:06:36 UTC
Last modified: 2 Nov 2008, 13:09:00 UTC

None of my native Linux boxes have been able to download units for the last 48 hours. They keep failing with the same "http error" or "project server" errors the other posters are getting. All my Windows boxes are "business as usual".

And yes I tried all the usual reboots, restarts, DNS cache clearing, yadda yadda but still no joy

Interestingly, a Linux virtual machine, running on a Windows host is getting through to the download servers without problem.

Could some networking guru please explain, what the difference is in the way the two OS's handle networking, and why one OS is blocked and the other gets through ? ( I remember the same thing happened with MACS a few months ago)

Brodo
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Message 826055 - Posted: 2 Nov 2008, 13:39:24 UTC - in response to Message 826048.  

How do you mean, if you don't ask, you won't get?
I ask all the time, but only once per hour or so, I get one or two WU's which are crunched long before I get the next ones.
So, now and then it is working. Uploading is no problem at all, downloading is the big problem.

If it is something here in my computer then please somebody tell me what to do. The Boinc software tells me now and then the servers maybe temporarily down. So I do think it is not my problem but it's on the other side.

DeMus

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Message 826057 - Posted: 2 Nov 2008, 13:52:49 UTC - in response to Message 826055.  

How do you mean, if you don't ask, you won't get?
I ask all the time, but only once per hour or so, I get one or two WU's which are crunched long before I get the next ones.
So, now and then it is working. Uploading is no problem at all, downloading is the big problem.

If it is something here in my computer then please somebody tell me what to do. The Boinc software tells me now and then the servers maybe temporarily down. So I do think it is not my problem but it's on the other side.

DeMus

I was referring to the message log you posted earlier: Requesting 0 seconds of work - your BOINC is not asking for work.

You said you are trying to hold a 2 day queue of work. Where are you setting that - here in your web-based account preferences, or locally in BOINC Manager? If you're setting it on the web, are you sure that there isn't a local setting over-riding the web setting?

Another possibility: what are your computer's time statistics (last five lines on the detailed computer view on this website). How do they compare with

% of time BOINC client is running 99.9451 %
While BOINC running, % of time host has an Internet connection 95.9915 %
While BOINC running, % of time work is allowed 99.9925 %
Average CPU efficiency 0.991397
Task duration correction factor 0.1078
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Message 826068 - Posted: 2 Nov 2008, 14:48:34 UTC - in response to Message 826057.  

How do you mean, if you don't ask, you won't get?
I ask all the time, but only once per hour or so, I get one or two WU's which are crunched long before I get the next ones.
So, now and then it is working. Uploading is no problem at all, downloading is the big problem.

If it is something here in my computer then please somebody tell me what to do. The Boinc software tells me now and then the servers maybe temporarily down. So I do think it is not my problem but it's on the other side.

DeMus

I was referring to the message log you posted earlier: Requesting 0 seconds of work - your BOINC is not asking for work.

You said you are trying to hold a 2 day queue of work. Where are you setting that - here in your web-based account preferences, or locally in BOINC Manager? If you're setting it on the web, are you sure that there isn't a local setting over-riding the web setting?

Another possibility: what are your computer's time statistics (last five lines on the detailed computer view on this website). How do they compare with

% of time BOINC client is running 99.9451 %
While BOINC running, % of time host has an Internet connection 95.9915 %
While BOINC running, % of time work is allowed 99.9925 %
Average CPU efficiency 0.991397
Task duration correction factor 0.1078



The contents of the last five lines are:
Last time contacted server 2 Nov 2008 14:45:14 UTC
% of time BOINC client is running 96.0148 %
While BOINC running, % of time work is allowed 99.9827 %
Average CPU efficiency 0.987785
Task duration correction factor 0.105907

Any information in this?
I wonder why the system is asking for 0 seconds of work. I can't find it anywhere in my settings, not local not on the web.


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DeMus


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Message 826072 - Posted: 2 Nov 2008, 14:57:46 UTC - in response to Message 826068.  
Last modified: 2 Nov 2008, 15:02:11 UTC

Any information in this?
I wonder why the system is asking for 0 seconds of work. I can't find it anywhere in my settings, not local not on the web.

Probably silly to even ask ( but you never know ) and it's already been implied by Richard, but do you have No New Tasks set or Allow New Tasks on BOINC Manager?
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Message 826078 - Posted: 2 Nov 2008, 15:07:38 UTC - in response to Message 826072.  

Any information in this?
I wonder why the system is asking for 0 seconds of work. I can't find it anywhere in my settings, not local not on the web.

Probably silly to even ask ( but you never know ) and it's already been implied by Richard, but do you have No New Tasks set or Allow New Tasks on BOINC Manager?


No, I looked there and that settings is okay.
I did click the line "Do network communication" in the advanced menu of the Boinc software and suddenly the WU's came in. Now I have a buffer of 3 days or so. I have no idea why it didn't work before but for the time being I can crunch again on full power.
Thanks for the help.

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DeMus


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Message 826133 - Posted: 2 Nov 2008, 17:00:15 UTC

This just worked for me on all of the 3 stalled Linux computers
1) Abort all stalled downloads
2) Stop BOINC Client
3) Run network setup wizard, No settings should need to be changed, just hit Enter on each page till the wizard is completed. This gives the network system a refreshed config file and a full restart.
4) Reboot
5) Open BOINC and hit update on SETI, the manager should contact the servers and request work which should then start to download
6) You may need to close and open the client a couple of times for final success.

I had tried all these steps individually a couple of times with no success, it was only when I rolled all 3 into one concerted effort that the downloads succeeded.

A late thought, I didn't try the "Reset Project" button, this might help too.

Brodo

"Sometimes there is no substitute for brute force"
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Message 826466 - Posted: 3 Nov 2008, 6:45:11 UTC


I'm getting "No work from Project" messages.
A quick look shows the Ready to Send buffer is as good as 0, and looking at Scarecrow's Graphs it appears the assimilators haven't been assimilating since the last outage, so i suspect we're out of disk space again.
Grant
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