Where is all my credit????

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Solvent

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Message 720641 - Posted: 2 Mar 2008, 4:08:15 UTC

Today (after about 2 years inactivity) I returned to SETI@home to find ALL my credits are GONE... What the h@ck??? Any ideas what could have happened??? Thx!
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Message 720645 - Posted: 2 Mar 2008, 4:21:57 UTC

I can't think of any reason for this to happen. You may want to pm somebody like Matt about this issue.

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Message 720681 - Posted: 2 Mar 2008, 8:01:16 UTC

Thanks for your answer but who is 'Matt' - can't seem to find that username!
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Message 720703 - Posted: 2 Mar 2008, 9:16:52 UTC
Last modified: 2 Mar 2008, 9:17:36 UTC

I'm guessing you are refering to credit you earned before seti switched to using BOINC. If this is the case then you need to follow the instructions here to "attach" your classic account to your BOINC account. It won't translate as direct BOINC credits but will list how many seti classic work you did. Click on my username to see how this looks.
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Message 720808 - Posted: 2 Mar 2008, 13:26:30 UTC - in response to Message 720703.  

I'm guessing you are refering to credit you earned before seti switched to using BOINC. If this is the case then you need to follow the instructions here to "attach" your classic account to your BOINC account. It won't translate as direct BOINC credits but will list how many seti classic work you did. Click on my username to see how this looks.


Since he has a start date of '99, I'm assuming he has already attempted to attach his Classic account to his BOINC account. I'm going to guess that either he had multiple Classic accounts (and perhaps attached one that had no credits in it) or there is indeed an error here.
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Message 720871 - Posted: 2 Mar 2008, 16:15:23 UTC - in response to Message 720681.  

Thanks for your answer but who is 'Matt' - can't seem to find that username!

Just as a side note since I think you should know. Matt is one of the system administrators. You can find him here.

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Message 722572 - Posted: 6 Mar 2008, 10:37:15 UTC

Hey there Im fairly new to this but what is credit?
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Message 722587 - Posted: 6 Mar 2008, 12:06:22 UTC - in response to Message 722572.  

Hey there Im fairly new to this but what is credit?

Credit is a measure of your contribution to the project. The credit granted for all BOINC projects is approximately comparable.


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Message 725203 - Posted: 12 Mar 2008, 21:03:13 UTC
Last modified: 12 Mar 2008, 21:04:16 UTC

I didn't think I needed to start a new thread.

I got to thinking today. I signed up with SETI in the Spring of '05 (I know I was running it in April). I ran my computer 24/7. I guess it was Aug '05 when I signed onto the BOINC. At the time, I thought I switched my credit over. My old account and my new account both have the same e-mail address.
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Message 725325 - Posted: 13 Mar 2008, 0:30:28 UTC - in response to Message 725203.  

I didn't think I needed to start a new thread.

I got to thinking today. I signed up with SETI in the Spring of '05 (I know I was running it in April). I ran my computer 24/7. I guess it was Aug '05 when I signed onto the BOINC. At the time, I thought I switched my credit over. My old account and my new account both have the same e-mail address.

They are not associated.


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Message 727361 - Posted: 17 Mar 2008, 17:06:30 UTC

After looking into it, all the credit I have on that computer is for 5 days in November 05. Where did all the previous credit go?
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Message 727416 - Posted: 17 Mar 2008, 20:21:28 UTC - in response to Message 727361.  

After looking into it, all the credit I have on that computer is for 5 days in November 05. Where did all the previous credit go?


Simply creating a new account with the same email address will not link your old account to your new account. If your old account was a SETI Classic account, please go here and choose the last option "If you're already using BOINC".
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Message 735252 - Posted: 6 Apr 2008, 5:18:26 UTC

Well, now that I've read the other posts, I don't feel so bad. I also had to create a new account on a new computer, because I couldn't remember my user name, nor password from the old computer (which I no longer have). Therefore, all of my credits from the other account is who knows where. How can I recover my old credits? Anyone knows? Help!
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Message 735324 - Posted: 6 Apr 2008, 11:53:05 UTC - in response to Message 735252.  

Therefore, all of my credits from the other account is who knows where. How can I recover my old credits? Anyone knows? Help!


Your account you posted with is dated from 2000, is this not your original account? Are you referring to an old SETI account, or a different BOINC account?

If not, I know of no way to find alternate accounts without a username. Note that if your other account is a BOINC account, there is no way to merge the two. If your old account was a SETI Classic account, they have already been added to your BOINC account (they are a separate stat).
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Message 735636 - Posted: 7 Apr 2008, 2:35:24 UTC - in response to Message 735252.  

[…] I also had to create a new account on a new computer, because I couldn't remember my user name, nor password from the old computer (which I no longer have). Therefore, all of my credits from the other account is who knows where. How can I recover my old credits? […]

As OzzFan said, you won’t be able to “recover” the old account’s credit in the sense of adding it to your current account’s total. But if you still have any backups from the old computer that include its BOINC data folder, it’ll be possible to gain access to the old account without having to provide any of the forgotten details. Post back for instructions if you can find an “account_setiathome.berkeley.edu.xml” file belonging to a host that was attached to the old account, or maybe just search the forum for “account key”.
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Message 735670 - Posted: 7 Apr 2008, 5:04:29 UTC - in response to Message 735324.  

Therefore, all of my credits from the other account is who knows where. How can I recover my old credits? Anyone knows? Help!


Your account you posted with is dated from 2000, is this not your original account? Are you referring to an old SETI account, or a different BOINC account?

If not, I know of no way to find alternate accounts without a username. Note that if your other account is a BOINC account, there is no way to merge the two. If your old account was a SETI Classic account, they have already been added to your BOINC account (they are a separate stat).




Well, I guess you answered my question. It was another BOINC account, which means that I won't be able to merge them. Thanx for your help.
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Questions and Answers : Getting started : Where is all my credit????


 
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