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janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
Yes reboot are only needed when changing hardware or perhaps some driver changes. True. But if you have several applications running on the same server? Thats rather common. |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
I'm so glad I don't need to use tech support. Actually I have only called the Microsoft Tech support once. Will never happen again:) |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
Yes reboot are only needed when changing hardware or perhaps some driver changes. It is not best practice to have multiple applications running on the same server. |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
Yes reboot are only needed when changing hardware or perhaps some driver changes. Tell that to a customer. |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
Yes reboot are only needed when changing hardware or perhaps some driver changes. None of our customers run multiple applications on a single server. And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. That's means a lost costumer... |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. Depends on your business and customer. [Edit] We've lost none. |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. We are a small company with big customers. |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. We are a medium company with large, medium, and small customers who buy hosting services from us. We sell IT services to them. They don't really care how we do it as long as they can run their business. Most don't insist on running multiple applications on a single server. Most wouldn't even know you can. |
ML1 Send message Joined: 25 Nov 01 Posts: 20331 Credit: 7,508,002 RAC: 20 |
... if you have several applications running on the same server? There's that Microsoft Up-Selling again... Do you really believe that? Or is a Microsoft server really too fragile to do more than one thing at a time? Or all just a cynical Marketing ploy to encumber users with yet more Microsoft licenses/CALs?... IT is what we allow it to be, Martin See new freedom: Mageia Linux Take a look for yourself: Linux Format The Future is what We all make IT (GPLv3) |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. You mean that your customers are outsourcing? In our case we cant handle so many customers databases. We are working on it but that requires a lot of investments from our part. And multiple servers. I have a lot of servers on my server. Server is not a computer. It's a computer giving multiple services. |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. No. Outsourcing implies they are in the IT business but don't want to take on the expense. They are not in the IT business, so they look to companies like ours that offer to take care of their IT needs while they focus on their core business. |
ML1 Send message Joined: 25 Nov 01 Posts: 20331 Credit: 7,508,002 RAC: 20 |
None of our customers run multiple applications on a single server. And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. Yep... I've smacked into similar "we don't support that" silliness. All down to the support staff being dumbed down and being completely unknowing and untrained to know anything beyond their particular few buttons to press. All very dangerous and insecure when the real world impinges for when "IT changes" are urgently needed to meet immediate business needs. Guess that's why I've been called in to do what the customer 1st, 2nd and 3rd line support couldn't do over last weekend... And I've been gobsmacked at the obfuscation in the Microsoft "Knowledge Base" where for the articles I've checked through, there is more Marketing jargon names than real substance. More of a game to hype up obscurity to scare rather than to offer informed help... After all, Microsoft has created whole new industries to patch over making use of the Microsoft products... So, my first hand experience is that for directly comparing two so far separate groups of office workers, our all-Microsoft support is costing about x16 the cost of instead supporting Windows desktops using Linux servers... And that's before we add in the admin time for arguing about Microsoft licenses... IT is what we allow it to be... Martin See new freedom: Mageia Linux Take a look for yourself: Linux Format The Future is what We all make IT (GPLv3) |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
And if they insist, we tell them it is unsupported and they'll have to manage the server themselves. 100% of the time they don't do it. Well different customers have different needs. In our case we will loose them. |
janneseti Send message Joined: 14 Oct 09 Posts: 14106 Credit: 655,366 RAC: 0 |
Yep... I've smacked into similar "we don't support that" silliness. Correction. The Microsoft support don't support that. :):) And IT jargon names. sigh... Often acronyms that sounds cool. And some calls a bug for a feature... |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
Well different customers have different needs. That is why I said 'depends on your business and customer'. |
Sirius B Send message Joined: 26 Dec 00 Posts: 24879 Credit: 3,081,182 RAC: 7 |
Since the Internet went mainstream, if I had a £1 for every thread that ended up O/S bashing, I'd have retired a decade ago & be sitting on a Bermudan Beach sipping Pina Coladas. There are dedicated threads for O/S's, use them. Moore's Law: Will it continue for another 50 years? "So it's remarkable that the extraordinary pace they have evolved at was in large part influenced by a three-page article published 50 years ago this weekend." |
ML1 Send message Joined: 25 Nov 01 Posts: 20331 Credit: 7,508,002 RAC: 20 |
... if I had a £1 for every thread that ended up O/S bashing... This is as much about what I personally see as overly coercive and questionable Marketing practices as well as a holey OS... Yet another example in a continuing onslaught: Cram my freebies into Android phones and get a royalty discount, says Microsoft (allegedly) Mobe makers get lower patent fees in exchange for bloatware... ... Nearly every company shipping devices that run Android has now inked a licensing deal with Microsoft, which claims to hold patents covering technologies critical to the functioning of the mobile OS. The software giant has consistently declined to name just which patents it's talking about or how Android might infringe... ... Some analysts have estimated that Microsoft's annual revenue from such fees has already grown to $2bn or more. But the firm could stand to make even more if it convinces Android users to sign up for its online services via its mobile apps... From what I see, Microsoft appears to make more revenue from Mafia-style 'extortion' than by actually offering any products... And you can bet that none of this is good for the users/consumers... IT is all about what we allow it to be... Martin See new freedom: Mageia Linux Take a look for yourself: Linux Format The Future is what We all make IT (GPLv3) |
ML1 Send message Joined: 25 Nov 01 Posts: 20331 Credit: 7,508,002 RAC: 20 |
In comparison, I've hit against the Microsoft world of Marketing jargon again for utter trivia that makes for a hideously expensive cost for even the most simple of system changes... All an incredible self-made industry! Nope, don't worry, not you :-P So... The back story to all this is that two of our offices were moving to a new domain name (now done, all by myself, for all 'em). Meanwhile, they need their old domain still up to catch the inevitable emails and enquiries to the old domain. That one office have their own 3rd party paid-for tech support because they feel they need it... And that 3rd-party were VERY keen to 'manage' the domain name change. So... the said 3rd-party "Microsoft experts" claimed the domain name change was 'out of scope', then they hyped up some stories of vast complexity and doom and disaster should anyone else touch the systems, and a $10,000 bill for supposedly two days work by a "team of their technicians". This is only for supporting just 92 people and a few outliers. The real 'p**s-off' was that that office were so convinced by the Up-Selling pitch and that "Microsoft is oh all so scary and super-complex" that they were about to pay up! The telecons and arguments took longer than the clicks needed to fix it, all at zero cost being as that is what I already support them for! They will be incurring an extra cost for the time the 3rd party has wasted for me, but that is nothing like their claimed $10,000... Work that one out? Has Microsoft taught everyone to be really so dumbfounded? Far too much time and effort is wasted for the sake of Marketing trickery... (And a real eye-opener for how the training for '1st tier' and '2nd tier' is so meager. Really, a Microsoft reboot and reinstall fixes everything!) And then... In the middle of all that the fabled "Microsoft Patch-up" didst roll in (merely TWO days before exploit remember...) to add a little disruption for some of the Microsoft perfection to then not cleanly reboot... IT is what we allow it to be, Martin See new freedom: Mageia Linux Take a look for yourself: Linux Format The Future is what We all make IT (GPLv3) |
Sirius B Send message Joined: 26 Dec 00 Posts: 24879 Credit: 3,081,182 RAC: 7 |
Wow, you really that good? So pray tell, why are you only an employee? Why aren't you head of your own company a la "Linux Bill Gates"? |
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