I have a new computer running Windows 7. I have downloaded BOINC and have attached SETI using the same Email address and password that I have used successfully for several other computers. However, SETI does not run, work done etc. is all listed as zero and the computer is not in the list of my computers. I have tried installing earlier versions of BOINC, checked compatibility etc. without success.

I would appreciate any ideas to fix this!

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Can you post the first 20 or 30 messages in your BOINC Manager? Maybe that will give us a clue. Does it give any hint as to contacting SETI?

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PROUD MEMBER OF Team Starfire World BOINC

"Messages" are now (BOINC 6.12) found in the BOINC manager event log. ;-)

Is there an account_setiathome.berkeley.edu.xml file in your BOINC data directory? (If yes, don't post the content!)

Gruß,
Gundolf

Thank you very much for your prompt attempt to assist me.

Here are some of the messages:

8/10/2011 8:38:14 PM Starting BOINC client version 6.10.60 for windows_x86_64
8/10/2011 8:38:14 PM log flags: file_xfer, sched_ops, task
8/10/2011 8:38:14 PM Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
8/10/2011 8:38:14 PM Data directory: C:\ProgramData\BOINC
8/10/2011 8:38:14 PM Running under account Sam
8/10/2011 8:38:15 PM Processor: 2 GenuineIntel Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz [Family 6 Model 23 Stepping 6]
8/10/2011 8:38:15 PM Processor: 6.00 MB cache
8/10/2011 8:38:15 PM Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 syscall nx lm vmx smx tm2 pbe
8/10/2011 8:38:15 PM OS: Microsoft Windows 7: Ultimate x64 Edition, (06.01.7600.00)
8/10/2011 8:38:15 PM Memory: 1.99 GB physical, 3.98 GB virtual
8/10/2011 8:38:15 PM Disk: 58.50 GB total, 31.59 GB free
8/10/2011 8:38:15 PM Local time is UTC +3 hours
8/10/2011 8:38:15 PM No usable GPUs found
8/10/2011 8:38:16 PM SETI@home URL http://setiathome.berkeley.edu/; Computer ID not assigned yet; resource share 100
8/10/2011 8:38:16 PM No general preferences found - using BOINC defaults
8/10/2011 8:38:16 PM Reading preferences override file
8/10/2011 8:38:16 PM Preferences:
8/10/2011 8:38:16 PM max memory usage when active: 1019.04MB
8/10/2011 8:38:16 PM max memory usage when idle: 1834.27MB
8/10/2011 8:38:16 PM max disk usage: 10.00GB
8/10/2011 8:38:16 PM don't use GPU while active
8/10/2011 8:38:16 PM suspend work if non-BOINC CPU load exceeds 25 %
8/10/2011 8:38:16 PM (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
8/10/2011 8:38:16 PM Not using a proxy
8/10/2011 8:38:38 PM Suspending computation - CPU usage is too high
8/10/2011 8:38:48 PM Resuming computation

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Thank you also for your prompt reply. I can see no such file in my BOINC data directory.

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Thank you also for your prompt reply. I can see no such file in my BOINC data directory.

Yes, now that I could see your log, that's clear:

8/10/2011 8:38:16 PM SETI@home URL http://setiathome.berkeley.edu/; Computer ID not assigned yet;

Are there any log entries about connecting attempts to the SETI servers?

If your new machine just has difficulties to connect to the server, as many other users have currently, you'll just have to wait until the SETI@home server/network problems are solved.

You could also copy the account_setiathome.berkeley.edu.xml file from one of your other hosts to the new one, but without server connection that doesn't help much, that host still won't appear in your list of computers.

There are some threads in the Number crunching (sub)forum about the current connection problems.

Gruß,
Gundolf

"you'll just have to wait until the SETI@home server/network problems are solved."

You are absolutely right. The matter has just resolved itself and it is now crunching away.

Thank you so much for your help and I am sorry for my obvious impatience!

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I am noticing this line

8/10/2011 8:38:38 PM Suspending computation - CPU usage is too high

Means that something is using your CPU more than the default for that setting.

Please check your computer for viruses or other malware.

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BOINC WIKI