recent server woes

Message boards : Technical News : recent server woes

Author	Message
Dave Send message Joined: 29 Mar 02 Posts: 774 Credit: 23,193,139 RAC: 0	Message 1113506 - Posted: 5 Jun 2011, 16:06:52 UTC
	I can't see anything...
	ID: 1113506 ·

Lois Petrolito Send message Joined: 15 May 11 Posts: 4 Credit: 79,762 RAC: 9	Message 1113513 - Posted: 5 Jun 2011, 16:26:45 UTC
	what is this Cricket graph you guys are talking about?
	ID: 1113513 ·

AReimpell Send message Joined: 20 Oct 99 Posts: 12 Credit: 7,824,914 RAC: 3,367	Message 1113514 - Posted: 5 Jun 2011, 16:39:18 UTC - in response to Message 1113513.
	what is this Cricket graph you guys are talking about? http://fragment1.berkeley.edu/newcricket/grapher.cgi?target=%2Frouter-interfaces%2Finr-250%2Fgigabitethernet2_3;view=Octets
	ID: 1113514 ·

Aurora Borealis Volunteer tester Send message Joined: 14 Jan 01 Posts: 2975 Credit: 4,944,349 RAC: 1,207	Message 1113515 - Posted: 5 Jun 2011, 16:42:05 UTC - in response to Message 1113513.
	what is this Cricket graph you guys are talking about? Cricket graph. Green=DL, Blue= UL. It lets us know what the trafic is like in and out of Seti and is often a better indicator of problems then the server status page. ____________ Questions? Answers are in the "Unofficial" BOINC Wiki. Boinc V7.0.27 Win7 i5 3.33G 4GB, GTX470
	ID: 1113515 ·

willem Send message Joined: 30 Mar 06 Posts: 2 Credit: 342,260 RAC: 0	Message 1113633 - Posted: 5 Jun 2011, 22:28:07 UTC
	hi I am not so good with this program. can some one tell me why boinc does not work properly? it does not upload ore download work and program the does not update the work Yesterday it worked but today it seems to make no connection. i believed that it was the firewall but that was runnnig yesterday also. btw sorry for my writing ____________
	ID: 1113633 ·

Alex Storey Volunteer tester Send message Joined: 14 Jun 04 Posts: 534 Credit: 1,627,100 RAC: 584	Message 1113645 - Posted: 5 Jun 2011, 22:47:25 UTC - in response to Message 1113633.
	Hi Willem! Your computer is most probably working fine. It's the Seti servers that are having trouble. Check back here around 20:00 Central European Time and everything should be ok.
	ID: 1113645 ·

Flashfox-2 Send message Joined: 16 Dec 07 Posts: 4 Credit: 5,609,239 RAC: 0	Message 1113725 - Posted: 6 Jun 2011, 3:20:03 UTC - in response to Message 1113645.
	Hmm... I am beginning to wonder if it's not BOINC. The reason I say this is that since the last update, my uploads always wind-up in the "Transfers" section and stay there. I need to "abort" all of them, move to "projects" and select "update". At that time, all of the work units are uploaded. I also noticed that my daily average (graph) is much lower since the last BOINC update. Nothing changed computer wise on this end. Regarding the recent BOINC update, I deplore the fact that they moved the "Event Log" from a direct "one click" tab to a sub-function under the "Advanced" section.
	ID: 1113725 ·

Josef W. Segur Volunteer developer Volunteer tester Send message Joined: 30 Oct 99 Posts: 4195 Credit: 1,028,567 RAC: 285	Message 1113729 - Posted: 6 Jun 2011, 3:58:40 UTC - in response to Message 1113725.
	Hmm... I am beginning to wonder if it's not BOINC. The reason I say this is that since the last update, my uploads always wind-up in the "Transfers" section and stay there. I need to "abort" all of them, move to "projects" and select "update". At that time, all of the work units are uploaded. No, the fact that you aborted them is reported at that time. Aborting the uploads simply throws away the work that has been done. Uploading is not possible now due to server problems, so we just need to wait for repairs. Joe
	ID: 1113729 ·

AReimpell Send message Joined: 20 Oct 99 Posts: 12 Credit: 7,824,914 RAC: 3,367	Message 1113731 - Posted: 6 Jun 2011, 4:04:31 UTC - in response to Message 1113725.
	...I need to "abort" all of them, move to "projects" and select "update". At that time, all of the work units are uploaded. I also noticed that my daily average (graph) is much lower since the last BOINC update. Nothing changed computer wise on this end... Sorry... I think you're acting too liberal... When you "Abort" something YOU LOOSE IT... it's the same here: aborting workunits means loosing them FOREVER... DON'T DO THAT! Just wait for S@H servers to be ready to assimilate them... Be patient... The time will come soon... It always does. ____________
	ID: 1113731 ·

DrFoo Send message Joined: 17 Jul 99 Posts: 26 Credit: 22,840,846 RAC: 25,937	Message 1113733 - Posted: 6 Jun 2011, 4:10:38 UTC - in response to Message 1113725. Last modified: 6 Jun 2011, 4:14:38 UTC
	Hmm... I am beginning to wonder if it's not BOINC. The reason I say this is that since the last update, my uploads always wind-up in the "Transfers" section and stay there. I need to "abort" all of them, move to "projects" and select "update". At that time, all of the work units are uploaded. I also noticed that my daily average (graph) is much lower since the last BOINC update. Nothing changed computer wise on this end. Abort means to just throw away all the work you just did! Please don't abort things until you are sure the servers aren't having problems. That is the case right now, it's not BOINC. Uploads have always "moved" to the transfer tab, it's probably just that you hadn't noticed before because they are usually pretty fast and rarely stack up. A quick look at the Cricket graphs makes it very clear that *nobody* is getting uploads through right now (or at least not many). Just be patient. Regarding the recent BOINC update, I deplore the fact that they moved the "Event Log" from a direct "one click" tab to a sub-function under the "Advanced" section. That was my initial reaction too, but it does have some advantages. I think it's mostly just getting used to it. Edit: Heh, I guess there are an unusually large number of hopeful souls trolling the boards right now! Sorry, didn't mean to gang up on you, Flashfox-2! ____________
	ID: 1113733 ·

willem Send message Joined: 30 Mar 06 Posts: 2 Credit: 342,260 RAC: 0	Message 1113763 - Posted: 6 Jun 2011, 7:04:07 UTC - in response to Message 1113645.
	oke i will do that Thanks ____________
	ID: 1113763 ·

Chris S Volunteer tester Send message Joined: 19 Nov 00 Posts: 30975 Credit: 11,148,229 RAC: 19,503	Message 1113797 - Posted: 6 Jun 2011, 9:10:37 UTC
	Every time we have an outage for whatever reason, we always get threads about ca't upload, or can't download, or why can't I get any work etc etc. We need a central place where all people can go to see the current situation, because not all people think to look at the Home Page, and even then such as now, there isn't any information. What would be good is an extra message board called "Project Status" where Admins, and say trusted others like Josef and Richard H etc could post messages like "As of xx.xx UTC there are no uploads/downloads due to server problems. Seti staff are aware and are dealing with the situation. If this was widely publicised it would take away a lot of the frustration and extra threads we dont need. If it's made read only, then it will keep out posts venting about it. Just a thought, it may not be neccessary or even possible.
	ID: 1113797 ·

Richard Beckwell Send message Joined: 1 Sep 99 Posts: 3 Credit: 4,178,528 RAC: 0	Message 1113825 - Posted: 6 Jun 2011, 11:05:23 UTC - in response to Message 1113797.
	I would like to place a nod of agreement to this sentiment. A little statement of current status on the home page would be helpful as the server status page obviously does not tell the whole story. If that would present itself as a pain, perhaps the "Project Status" idea would be more efficacious. Just my two cents. ____________
	ID: 1113825 ·

Grant (SSSF) Send message Joined: 19 Aug 99 Posts: 5683 Credit: 56,017,095 RAC: 49,859	Message 1113828 - Posted: 6 Jun 2011, 11:23:04 UTC - in response to Message 1113797.
	What would be good is an extra message board called "Project Status" where Admins, and say trusted others like Josef and Richard H etc could post messages like "As of xx.xx UTC there are no uploads/downloads due to server problems. As you said, people don't look at the main page. If they don't look at that, then the odds of them finding anything else remotely appropriate are non-existant. All the noise in these threads are proof of that. ____________ Grant Darwin NT.
	ID: 1113828 ·

Richard Haselgrove Volunteer tester Send message Joined: 4 Jul 99 Posts: 8373 Credit: 46,521,462 RAC: 13,116	Message 1113838 - Posted: 6 Jun 2011, 12:01:06 UTC - in response to Message 1113828.
	What would be good is an extra message board called "Project Status" where Admins, and say trusted others like Josef and Richard H etc could post messages like "As of xx.xx UTC there are no uploads/downloads due to server problems. As you said, people don't look at the main page. If they don't look at that, then the odds of them finding anything else remotely appropriate are non-existant. All the noise in these threads are proof of that. More problematically, everyone using the now-recommended BOINC v6.12 will be seeing Notices for the first time - and the newest notice they'll see says "storage service is back up". That's misleading, to put it mildly, under the current circumstances. No wonder they post in the linked News thread "if the service is up, why am I having problems up/downloading. Is it me?". I'll probably write to David about that.
	ID: 1113838 ·

Dave Send message Joined: 29 Mar 02 Posts: 774 Credit: 23,193,139 RAC: 0	Message 1113976 - Posted: 6 Jun 2011, 17:19:37 UTC
	How about a section of the site that is always visibile no matter which section you're on that shows the current cricket graph & a brief explanation.
	ID: 1113976 ·

Cheopis Send message Joined: 17 Sep 00 Posts: 139 Credit: 10,555,849 RAC: 10,658	Message 1113991 - Posted: 6 Jun 2011, 17:54:00 UTC - in response to Message 1113976.
	How about a section of the site that is always visibile no matter which section you're on that shows the current cricket graph & a brief explanation. I'd prefer a status indicator that requires you must acknowledge it before entering the forums? Sortof like a "You must be 18 to enter this site" page that you see at some other types webpages? Weekly maintenance is occurring NOW. Do you still wish to enter the forums? KNOWN Storage issue preventing downloads of new work units. Do you still wish to enter the forums?
	ID: 1113991 ·

Waddell Robey Send message Joined: 14 May 11 Posts: 1 Credit: 61,089 RAC: 0	Message 1114029 - Posted: 6 Jun 2011, 18:57:53 UTC - in response to Message 1110013.
	I am getting a significant stack up of upload ready files that aren't going anywhere. It is 6 June and I cannot find any new info about the servers. Two of my uploads are high priority files and I pushed my systems to beat the deadlines and now here we sit waiting for upload. Any new news on this issue/ Waddell Robey
	ID: 1114029 ·

perryjay Volunteer tester Send message Joined: 20 Aug 02 Posts: 3377 Credit: 14,826,935 RAC: 11,938	Message 1114032 - Posted: 6 Jun 2011, 19:17:16 UTC - in response to Message 1114029.
	They're going as fast as they can. I just managed to get the last of my uploads through and got a bunch of downloads. Check your transfers page and see if your backoff might be holding you back. If so, you might try hitting the retry now button. ____________ PROUD MEMBER OF Team Starfire World BOINC
	ID: 1114032 ·

KWSN Sir Clark Volunteer tester Send message Joined: 17 Aug 02 Posts: 128 Credit: 216,696 RAC: 0	Message 1114067 - Posted: 6 Jun 2011, 22:06:01 UTC - in response to Message 1114029.
	Don't worry....you should still receive credit even if you report the workunit after its deadline unless another computer completes the quorum first which I doubt. ____________
	ID: 1114067 ·

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Message boards : Technical News : recent server woes