Uable to use old account

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Profile Warren Rogers

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Message 616896 - Posted: 9 Aug 2007, 9:42:53 UTC

I was with SETI@Home before it went to BOINC and then for a little while when BOINC started. I stopped for about 3 years and when I started up again I tried to use my old account. When I entered my email address I received the message, "Not a valid account." So I had to create a new account using a secondary email address. When I tried to change my email address to match all my other BOINC accounts I received the following message, "There is already an account with that email address." Is there any way I can merge my two accounts so that my cross project ID for SETI matches my other accounts.

Thank you in advance,

Warren Rogers
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Message 616898 - Posted: 9 Aug 2007, 9:45:46 UTC

Welcome back.
Have you found this page. sah_email_form.php

Andy
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Profile Warren Rogers

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Message 616903 - Posted: 9 Aug 2007, 9:56:14 UTC - in response to Message 616898.  
Last modified: 9 Aug 2007, 10:16:17 UTC

Welcome back.
Have you found this page. sah_email_form.php

Andy



No I hadn't seen that page yet but unfortunatey I don't remember my SETI Classic accounts password. My hard drive that the password was on failed a year ago and I lost the password. I also checked to see if there were any valid accounts with any of the email addresses using the account checker on the page and it did not find one. I did look up my name and found the two different cross project IDs. Is there any way I can use that to merge the new SETI account with my other BOINC accounts using the cross project ID.

Thank you for you help,

Warren
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Tracey

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Message 617162 - Posted: 9 Aug 2007, 20:01:45 UTC

Hi,
I also have an old seti classic account and when i use your form to link the account, i get this message: Bad password for Classic account

I have changed the password and checked to ensure it works. Any ideas?

Thanks
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Message boards : Number crunching : Uable to use old account


 
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