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Message 511907 - Posted: 2 Feb 2007, 1:04:47 UTC

Read the Tech News forum and they were making changes. Mine all have reported now. So they are coming back from the outage they had.


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Message 511908 - Posted: 2 Feb 2007, 1:05:45 UTC - in response to Message 511901.  
Last modified: 2 Feb 2007, 1:06:42 UTC

Is something going on? I keep getting across two PCs so far System Connect and I can't upload or download at all. Is anyone else seeing this?

Been seeing that for hours, and Beta is off. I assume it has something the overworked Matt is trying to work out see - Kryten/Penguin/Network (Feb 01 2007)

Andy
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Message 511968 - Posted: 2 Feb 2007, 3:54:29 UTC - in response to Message 511908.  

Is something going on? I keep getting across two PCs so far System Connect and I can't upload or download at all. Is anyone else seeing this?

Been seeing that for hours, and Beta is off. I assume it has something the overworked Matt is trying to work out see - Kryten/Penguin/Network (Feb 01 2007)

Andy


Well to be completely fair, technically Beta is not out. It is handing out WUs to the new AP app, but since the compiled app runs only in a handful of systems (so far I only saw two hosts that managed to DL) everybody else is not getting anything, not even regular 5.17 SAH enhanced Multibeam WUs.

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Wander
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Message 511981 - Posted: 2 Feb 2007, 4:31:11 UTC - in response to Message 511968.  

Is something going on? I keep getting across two PCs so far System Connect and I can't upload or download at all. Is anyone else seeing this?

Been seeing that for hours, and Beta is off. I assume it has something the overworked Matt is trying to work out see - Kryten/Penguin/Network (Feb 01 2007)

Andy


Well to be completely fair, technically Beta is not out. It is handing out WUs to the new AP app, but since the compiled app runs only in a handful of systems (so far I only saw two hosts that managed to DL) everybody else is not getting anything, not even regular 5.17 SAH enhanced Multibeam WUs.

Regards,
Wander

Ok, maybe but Eric in a post over on Beta said he was looking into the problem of no downloads. I had been out of Beta units for most of a day but have now got three.

Andy
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Message 512065 - Posted: 2 Feb 2007, 8:24:12 UTC

Ok I'm chalking up today as one of those odd days that I simply can't explain...first I come home from work to find that my machine has reached it's quota for work units completed (400 work units). Then I can't upload completed work units or get new work...keeps saying pending on the transfers page but they seemed to be hanging...pages upon pages of new and completed work...then when I did decide to restart BOINC...I found BOINC sending back the completed work units as client error for which the only explanation that I get is couldn't resume or start the work unit. Talk about weird behavior of the system. This on a machine that runs all the time and has had little to no issues with client error...

It wasn't just one or two or ten....I quickly counted over seventy work units completed that were logged as client error....what gives?

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Message 512205 - Posted: 2 Feb 2007, 17:15:15 UTC

Read the HOME PAGE news, please.

February 1, 2007
We're currently in the middle of network/database testing. Connections to our web and data servers may be intermittent.



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Message 512224 - Posted: 2 Feb 2007, 18:14:59 UTC

I have been having severe upload and download problems on my six machines for three or four days now. One of my newest crunchers has run out of work and can neither report or download new work. I have two others in danger of also running out today.

This is getting really bad. I understand they are reporting problems, but I was having these problems prior to the Tuesday night maintenance window.
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Message 512228 - Posted: 2 Feb 2007, 18:34:25 UTC - in response to Message 512224.  

Dennis et al

As was mentioned in post by Eric and Matt they are in the process of shifting ISP's. Currently one web Server still on the old network and is causing what are probably DNS issues in spots.

If you are having problems and the machine has been running for quite a long time what might help is getting rid of things in your DNS Cache...

* Suspend and Shutdown BOINC

* open a command window (windows boxes Start, Run, Command or browse to the menu item}, when it opens at the command prompt type:

ipconfig /flushdns

then type

ipconfig /registerdns

close the command window and restart BOINC and resume processing.

This may help in a few cases...

Pappa


I have been having severe upload and download problems on my six machines for three or four days now. One of my newest crunchers has run out of work and can neither report or download new work. I have two others in danger of also running out today.

This is getting really bad. I understand they are reporting problems, but I was having these problems prior to the Tuesday night maintenance window.


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Message 512251 - Posted: 2 Feb 2007, 19:30:47 UTC

Thanks Pappa for the very interesting insight. I tried your suggestion, but I still cannot download any new work for this particular machine. I guess it is a bit more involved than a flush and fill.

I will hold onto these instructions and I am sure they will be useful in the future.

Thanks again...

Dennis
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Message 512258 - Posted: 2 Feb 2007, 19:46:30 UTC - in response to Message 512251.  

Dennis

As you have your computer(s) hidden it makes it tough to attempt other educated guesses. Thing like Intel/Amd the Operating System, do you by chance have IE7 installed. IF it is windows XP is the firewall turned on?

If the firewall is turned on, you might need to make an exception or two to get past this.

So at this point I would trying in a command window
ping setiboinc.ssl.berkeley.edu
ping setiathome.ssl.berkeley.edu

and see what it sez...


Thanks Pappa for the very interesting insight. I tried your suggestion, but I still cannot download any new work for this particular machine. I guess it is a bit more involved than a flush and fill.

I will hold onto these instructions and I am sure they will be useful in the future.

Thanks again...

Dennis


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Message 512286 - Posted: 2 Feb 2007, 20:30:17 UTC

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\\Documents and Settings\\Dennis Lathem>ping setibonic.ssl.berkeley.edu

Pinging setibonic.ssl.berkeley.edu [209.86.66.92] with 32 bytes of data:

Reply from 209.86.66.92: bytes=32 time=18ms TTL=60
Reply from 209.86.66.92: bytes=32 time=18ms TTL=60
Reply from 209.86.66.92: bytes=32 time=17ms TTL=60
Reply from 209.86.66.92: bytes=32 time=18ms TTL=60

Ping statistics for 209.86.66.92:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 18ms, Average = 17ms

C:\\Documents and Settings\\Dennis Lathem>ping setiathome.ssl.berkeley.edu

Pinging setiathome.ssl.berkeley.edu [128.32.18.152] with 32 bytes of data:

Reply from 128.32.18.152: bytes=32 time=83ms TTL=243
Reply from 128.32.18.152: bytes=32 time=82ms TTL=243
Reply from 128.32.18.152: bytes=32 time=82ms TTL=243
Reply from 128.32.18.152: bytes=32 time=84ms TTL=243

Ping statistics for 128.32.18.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 84ms, Average = 82ms

C:\\Documents and Settings\\Dennis Lathem>
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Message 512343 - Posted: 2 Feb 2007, 21:29:44 UTC - in response to Message 512281.  

Batman

You are contacting the Servers, I suspect that you are caught by what Matt described as the upload server being "whiny."


So at this point I would trying in a command window
ping setiboinc.ssl.berkeley.edu
ping setiathome.ssl.berkeley.edu

and see what it sez...



Ok here is what I get Pappa:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\\>ping setiboinc.ssl.berkeley.edu

Pinging galileo.ssl.berkeley.edu [128.32.18.173] with 32 bytes of data:

Reply from 128.32.18.173: bytes=32 time=30ms TTL=242

C:\\>ping setiathome.ssl.berkeley.edu

Pinging setiathome.ssl.berkeley.edu [208.68.240.11] with 32 bytes of data:

Reply from 208.68.240.11: bytes=32 time=33ms TTL=242
<snipped>

I hope seti can get this done soon, As I'd rather not have to babysit My 4 PCs. :D


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Message 512353 - Posted: 2 Feb 2007, 21:47:45 UTC - in response to Message 512286.  

Dennis

Yours is tougher...

What it shows is it not resolving the correct IP to The Scheduler (setibonic.ssl.berkeley.edu ). That would show/resolve as galileo.ssl.berkeley.edu [128.32.18.173] (currently)

With DNS/routing changes it is tough to recommend a course of action that will not cause more work.

In your case only, I think I would shutdown BOINC and make a copy of
"master_setiathome.berkeley.edu.xml"

Then Open it a text editor, it should something like this
<scheduler>http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi</scheduler>

I would then change it to look like this, save it and restart BOINC.
<scheduler>http://128.32.18.173/sah_cgi/cgi</scheduler>

Then force a manual update if it does not just take off...

If you receive work, then the "shorterm" problem is solved. I would then go back and Ping setiboinc.ssl.berkeley.edu and see what it then sez...

IF that does not solve the problem, shutdown BOINC again and delete "master_setiathome.berkeley.edu.xml" and rename "copy of master_setiathome.berkeley.edu.xml" to master_setiathome.berkeley.edu.xml

Hopefully it could cause some DNS to catch up with current.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\\>ping setibonic.ssl.berkeley.edu

Pinging setibonic.ssl.berkeley.edu [209.86.66.92] with 32 bytes of data:

Reply from 209.86.66.92: bytes=32 time=18ms TTL=60

C:\\>ping setiathome.ssl.berkeley.edu

Pinging setiathome.ssl.berkeley.edu [128.32.18.152] with 32 bytes of data:

Reply from 128.32.18.152: bytes=32 time=83ms TTL=243


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Message 512417 - Posted: 3 Feb 2007, 0:36:48 UTC

Pappa,
In the past I have sometimes found when having upload/download problems I could ping or tracert to galileo, scheduler, but found the problem was connecting to Kryten (66.28.250.125), upload/download server.

Andy
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Message 512436 - Posted: 3 Feb 2007, 1:31:54 UTC

I have the same problem. Uploads in most part are doing fine, however downloads are far behind a couple are just about out of WU's. I'll just give it some more time and see if everything straightens out. It just takes time.

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Message 512476 - Posted: 3 Feb 2007, 3:30:17 UTC - in response to Message 512353.  

Dennis

Yours is tougher...

What it shows is it not resolving the correct IP to The Scheduler (setibonic.ssl.berkeley.edu ). That would show/resolve as galileo.ssl.berkeley.edu [128.32.18.173] (currently)

With DNS/routing changes it is tough to recommend a course of action that will not cause more work.

In your case only, I think I would shutdown BOINC and make a copy of
"master_setiathome.berkeley.edu.xml"

Then Open it a text editor, it should something like this
<scheduler>http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi</scheduler>

I would then change it to look like this, save it and restart BOINC.
<scheduler>http://128.32.18.173/sah_cgi/cgi</scheduler>

Then force a manual update if it does not just take off...

If you receive work, then the "shorterm" problem is solved. I would then go back and Ping setiboinc.ssl.berkeley.edu and see what it then sez...

IF that does not solve the problem, shutdown BOINC again and delete "master_setiathome.berkeley.edu.xml" and rename "copy of master_setiathome.berkeley.edu.xml" to master_setiathome.berkeley.edu.xml

Hopefully it could cause some DNS to catch up with current.



Thanks I will give that a try. My three machines at a different location are have no problems and have lots of work.
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Message 512519 - Posted: 3 Feb 2007, 5:18:46 UTC - in response to Message 512353.  

Thanks for the info Pappa. Funny how some of my computers work fine with "master_setiathome.berkeley.edu.xml" set with this address. "<scheduler>http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi</scheduler>" and the others would't work until I changed it to "<scheduler>http://128.32.18.173/sah_cgi/cgi</scheduler>" Interesting!


Fred

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Message 513685 - Posted: 5 Feb 2007, 19:06:26 UTC

I am having a similar problem. I have 20 WU trying to download for the last 2 or 3 days. continual retry's. I have reset DNS cashe and I can ping both galileo.ssl.berkeley.edu and setiathome.ssl.berkeley.edu. I connect using roadrunner and as far as I know nothing on my system has changed such as the OS or firewall.
help would be appriciated thanks Steve
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Message 513769 - Posted: 5 Feb 2007, 22:33:32 UTC
Last modified: 5 Feb 2007, 22:35:46 UTC

The 'flushdns' trick that 'Pappa' posted earlier in this thread works fine for me with this 'ISP issue'.


  • Close down the BoincManager.
  • Do the DNS trick.
  • Restart BoincManager



Kiva


Greetings from Norway

Crunch3er & AK-V8 Inside
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Message 513804 - Posted: 5 Feb 2007, 23:44:45 UTC - in response to Message 512228.  

Dennis et al

As was mentioned in post by Eric and Matt they are in the process of shifting ISP's. Currently one web Server still on the old network and is causing what are probably DNS issues in spots.

If you are having problems and the machine has been running for quite a long time what might help is getting rid of things in your DNS Cache...

* Suspend and Shutdown BOINC

* open a command window (windows boxes Start, Run, Command or browse to the menu item}, when it opens at the command prompt type:

ipconfig /flushdns

then type

ipconfig /registerdns

close the command window and restart BOINC and resume processing.

This may help in a few cases...

Pappa


I have been having severe upload and download problems on my six machines for three or four days now. One of my newest crunchers has run out of work and can neither report or download new work. I have two others in danger of also running out today.

This is getting really bad. I understand they are reporting problems, but I was having these problems prior to the Tuesday night maintenance window.



Thanks Pappa, this worked for me
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