Why won't it let me activate my existing account!

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Michael F. Teruel

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Message 9496 - Posted: 18 Jul 2004, 21:56:04 UTC

I learned about the Boinc switch just today. I had been using the classic Seti@Home client up until then. When I went to this page:

http://setiweb.ssl.berkeley.edu/sah_email_form.php

to activate my exisitng Seti@Home account with the new Boinc service / client. I entered the email address of my Seti@Home account, it said that it couldn't find my email address or something like that. So I created a new account at this page:

http://setiweb.ssl.berkeley.edu/create_account_form.php

with the same email I had just tried to use in the activation form (the email address I have been using with the classic Seti@Home). Now I have this Boinc accout that doesn't show any of my stats from the classic Seti@Home. Is there any way to fix this? Here are my stats.:

islndboi@earthlink.net
Your credit:
Name (and URL) IsLNdbOi
Results Received 280
Total CPU Time 1339 hr 36 min
Average CPU Time per work unit 4 hr 47 min 03.4 sec
Average results received per day 1.42
Last result returned: Sun Jul 18 07:30:29 2004 UTC
Registered on: Sun Jan 4 09:10:28 2004 UTC

View Registration Class
SETI@home user for: 4716 hr 43 min

View User Profile
Your group info:
You belong to the group named:
You are not currently the founder of any teams.

Your rank: (based on current workunits received)

Your rank out of 5064321 total users is: 557296th place.
The number of users who have this rank: 1103
You have completed more work units than 88.974% of our users.
ID: 9496 · Report as offensive
Bill Barto

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Message 9569 - Posted: 19 Jul 2004, 3:14:05 UTC

You should have no problem activating your old account. Now that you have created a new account with the same address as your old SETI account, rename the new account to another e-mail address you use. Then try activating your old account again, you might have entered it incorrectly the first time.
ID: 9569 · Report as offensive
Michael F. Teruel

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Message 10232 - Posted: 20 Jul 2004, 8:33:04 UTC - in response to Message 9569.  

> You should have no problem activating your old account. Now that you have
> created a new account with the same address as your old SETI account, rename
> the new account to another e-mail address you use. Then try activating your
> old account again, you might have entered it incorrectly the first time.
>
>

I renamed the new account with another email address and activated it. I then went to try to activate my old account and I just keep getting this message:

No account with the email address islndboi@earthlink.net was found.


--------------------------

I went back to this page:

http://setiathome.ssl.berkeley.edu/


and put in my old account address in the user profile page:

http://setiathome.ssl.berkeley.edu/account_area.html

islndboi@earthlink.net

and it's still there. Here are my stats.:

islndboi@earthlink.net
Your credit:
Name (and URL) IsLNdbOi
Results Received 280
Total CPU Time 1339 hr 36 min
Average CPU Time per work unit 4 hr 47 min 03.4 sec
Average results received per day 1.41
Last result returned: Sun Jul 18 07:30:29 2004 UTC
Registered on: Sun Jan 4 09:10:28 2004 UTC
View Registration Class
SETI@home user for: 4751 hr 21 min
View User Profile
Your group info:
You belong to the group named: Intel® Corporation
You are not currently the founder of any teams.

Your rank: (based on current workunits received)

Your rank out of 5065476 total users is: 557468th place.
The number of users who have this rank: 1101
You have completed more work units than 88.973% of our users.

-------------------------------

So why can't I activate this with the new BOINC service in this page:

http://setiweb.ssl.berkeley.edu/sah_email_form.php
ID: 10232 · Report as offensive
Michael F. Teruel

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Joined: 3 Apr 99
Posts: 6
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Message 14444 - Posted: 7 Aug 2004, 3:42:54 UTC - in response to Message 9569.  

> You should have no problem activating your old account. Now that you have
> created a new account with the same address as your old SETI account, rename
> the new account to another e-mail address you use. Then try activating your
> old account again, you might have entered it incorrectly the first time.
>
>

It's still telling me this:

"No account with the email address islndboi@earthlink.net was found."
ID: 14444 · Report as offensive
Bill Barto

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Message 14449 - Posted: 7 Aug 2004, 4:11:00 UTC

Did you by any chance change the e-mail address of your original account after May 15th? If you did, BOINC is looking for your older address. That is the only reason I can think of that BOINC would not be able to find your SETI classic address.

ID: 14449 · Report as offensive

Questions and Answers : Getting started : Why won't it let me activate my existing account!


 
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