Restoring the connection to a client


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Questions and Answers : Windows : Restoring the connection to a client
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Germany877

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Message 2032702 - Posted: 16 Feb 2020, 18:58:05 UTC

Hi, everyone,

I have downloaded BOINC for Windows (64 bit).
Now I have the problem that the program does not connect. (Restoring the connection to a client // current status is being determined)

Are the servers currently offline or what could be the reason? (Firewall is disabled, ports are open)

Thanks.
Many greetings
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Richard Haselgrove Project Donor
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Message 2032704 - Posted: 16 Feb 2020, 19:10:33 UTC - in response to Message 2032702.  

Which version, and what hardware are you running it on?

There is a known problem with trying to run the 64-bit version of BOINC on low-power Intel Celerons and some of the Core processors intended to run in miniature and fanless enclosures. As a workround, you can run the 32-bit version of BOINC on the affected machines.
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Germany877

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Message 2032705 - Posted: 16 Feb 2020, 19:18:48 UTC - in response to Message 2032704.  

Hi Richard,
I uploaded a screenshot.

https://www.directupload.net/file/d/5731/dkrgwso9_jpg.htm
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Richard Haselgrove Project Donor
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Message 2032706 - Posted: 16 Feb 2020, 19:34:20 UTC - in response to Message 2032705.  

Thanks. Your i7-8550U processor is a "Kaby Lake Refresh".

We don't have a comprehensive list of affected models, but that sounds fairly similar to (and a little newer than) my "Apollo Lake" Celeron J3455, which I bought to explore the problem and a possible future fix.

So I think it's worth trying the 32-bit workround on that machine.
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Germany877

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Message 2032708 - Posted: 16 Feb 2020, 19:45:25 UTC - in response to Message 2032706.  

Thanks for your answer.

In the meantime I already started the 32 bit version, unfortunately with the same problem.
Then I'll take another laptop.
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Questions and Answers : Windows : Restoring the connection to a client


 
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