Some server issues today...

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Eric Korpela Project Donor
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Message 2023883 - Posted: 20 Dec 2019, 17:10:04 UTC

It's the Friday before a holiday week and the servers know it.

The file system containing the beta project uploads directory is having problems, so beta is down until further notice.

This problem may be affecting the rate at which the main project can handle results, so the validation and assimilation queues are getting large, which may affect the rate of work generation.
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Message 2023886 - Posted: 20 Dec 2019, 17:26:52 UTC - in response to Message 2023883.  

Many thanks for the update as it's certainly better than it being a mystery issue... cc'ed to the server thread in NC.
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Message 2023887 - Posted: 20 Dec 2019, 17:31:44 UTC

Thanks for posting an update.
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Message 2023888 - Posted: 20 Dec 2019, 17:34:59 UTC - in response to Message 2023883.  

Thanks for letting us know. There's also a report in Q&A that trac seems to have become detached from svn:

Warning: Can't synchronize with repository "(default)" (Unsupported version control system "svn": No module named svn). Look in the Trac log for more information.
Trac Error
Unsupported version control system "svn": No module named svn
That may or may not be related.
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Message 2023890 - Posted: 20 Dec 2019, 17:48:28 UTC
Last modified: 20 Dec 2019, 18:23:46 UTC

Thanks Eric. I'm not surprised about the Beta issue though.
I posted a couple of days ago on the Beta board, that it was tons of "Validate Error"
on the "results" pages of all computers on Beta that was crunching.

That continued until Beta went Kapoof....¨

Edit, added: Apart from that, it was months ago since the following stopped working properly on Beta:

Number of tasks completed
Max tasks per day
Number of tasks today
Consecutive valid tasks
Average processing rate
Average turnaround time
----------------------------------
The result was of course that the fastest app wasn't always the one that run the tasks, as well as other problems.....

So, Beta has been limping along for a long time, before it finally went nighty night.
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Message 2023900 - Posted: 20 Dec 2019, 18:22:55 UTC

The Beta servers just decided to have a break this year, so they broke.....
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Message 2023905 - Posted: 20 Dec 2019, 18:26:22 UTC - in response to Message 2023900.  

The Beta servers just decided to have a break this year, so they broke.....

May they rest in pieces over the X-mas/New Years holidays. :-)
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Message 2023935 - Posted: 20 Dec 2019, 22:32:08 UTC

Thanks for the update. Greatly appreciated.
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Message 2023942 - Posted: 20 Dec 2019, 23:07:41 UTC

thank you for the update.
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Message 2024014 - Posted: 21 Dec 2019, 3:57:11 UTC - in response to Message 2023887.  

ok no entendi mucho pero voy a suspender por ahora las operaciones hasta nuevo aviso
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Message 2024088 - Posted: 21 Dec 2019, 14:13:45 UTC

I was wodering about my Beta Uploads but now it makes sense. Thx for the Update.
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Message 2024141 - Posted: 21 Dec 2019, 16:56:45 UTC

Eric, can you comment on why the beta server code was ported over to main, and maybe related, why anonymous platform hosts can no longer receive work? Is this intentional?
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Message 2024151 - Posted: 21 Dec 2019, 17:26:33 UTC - in response to Message 2024141.  

why anonymous platform hosts can no longer receive work? Is this intentional?

If that is intentional please tell us, so we could power down our hosts.

Hope was a simple mistake.
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Message 2024163 - Posted: 21 Dec 2019, 18:48:14 UTC - in response to Message 2023883.  

Thanks Mr. Korpela for this revolutionary post that I believe users have been waiting for long:
"The announcement of a server problem to users on a post unaffected by the server problem..."
Hope this will be the sign of future announcements (which I hope to be less and less as problems are solved
My best wishes to you and your staff...
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Message 2024170 - Posted: 21 Dec 2019, 19:08:30 UTC - in response to Message 2023883.  

It's the Friday before a holiday week and the servers know it.

The file system containing the beta project uploads directory is having problems, so beta is down until further notice.

This problem may be affecting the rate at which the main project can handle results, so the validation and assimilation queues are getting large, which may affect the rate of work generation.


+1
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Message 2024182 - Posted: 21 Dec 2019, 19:42:56 UTC

Old computer broke down. trying to get this set up on a new one. Wondering why nothing happened. Now I know. Thank you.
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Message 2024303 - Posted: 22 Dec 2019, 6:44:35 UTC - in response to Message 2024141.  

Eric, can you comment on why the beta server code was ported over to main, and maybe related, why anonymous platform hosts can no longer receive work? Is this intentional?

Doubt its intentional. The beta server dying caused the main server to backup on its assimilating duties. Without that cleared it appears that it won't generate more work for anyone.


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Message 2024444 - Posted: 22 Dec 2019, 20:19:31 UTC
Last modified: 22 Dec 2019, 20:20:39 UTC

Unrelated to (or maybe related) the "anonymous platform" issues here on Main, it would be nice to be able to upload all finished tasks to Beta.
Any idea when at least Beta's upload server will be online again?
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Message 2025060 - Posted: 26 Dec 2019, 11:35:41 UTC
Last modified: 26 Dec 2019, 11:42:29 UTC

Seems that the lag has set in again. Yesterday seen a lot of activity allowing validations to take place rapidly, but today has been slowly creeping higher again. By the way, I hope you and the staff were able to enjoy the holiday, and I hope for a resolution before we make our new year's resolutions. Good luck to all.
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Message 2025081 - Posted: 26 Dec 2019, 16:03:51 UTC

Big thanks to Eric and all those who worked late to get everything back up and running. :)

Everything seems quite smooth since the switch back.
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Message boards : News : Some server issues today...


 
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