Panic Mode On (115) Server Problems?

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Profile Bernie Vine
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Message 1982956 - Posted: 1 Mar 2019, 21:11:11 UTC

Eric has posted here

Download sever glitch
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Message 1982957 - Posted: 1 Mar 2019, 21:16:47 UTC - in response to Message 1982855.  
Last modified: 1 Mar 2019, 22:15:44 UTC

Woo Hoo Finally!
Retry #82 cleared a stuck download on my daily Win8 computer that have been there for 8 hours or more, LOL

STILL ongoing retry issues ... Eric owes me a mouse -The clicker is clunky now :(

How do you figure Eric owes you a new mouse? Boinc/project teams is not nice responsible in any way for damage to your computing hardware
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Message 1982961 - Posted: 1 Mar 2019, 21:24:52 UTC - in response to Message 1982957.  

Just back from a service call, and there was a different number of stuck downloads. Hit Retry and they all downloaded and them hundreds of additional downloads flowed in and are downloading as we speak.
I did notice that it was nothing that I did, but the fact the servers are back up.
Thanks Seti Team.

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Message 1982962 - Posted: 1 Mar 2019, 21:26:17 UTC - in response to Message 1982893.  

There seem to be 2 different types of backoffs: "Rety in:", and "Project".

Selecting the last task when in Project backoff, it appears to try 3 tasks, before returning to Project.
Keep doing that and it eventually goes to individual Retries, where you can select which file to retry.

That is with v7.4, v7.8 may be different.


. . According to 'Help' I am running 7.12 and that is behaving much as you described. You have to keep trying manual resends until they all show as individual retry times before you can select just the single retry task. Then you have to be lucky enough to snag a connection to vader, then you can work through the stuck d/l's one by one. Harder than winning the lottery ... :(

Stephen

:(
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Message 1982963 - Posted: 1 Mar 2019, 21:27:48 UTC - in response to Message 1982895.  

Yesterday I was able to manually retry one at a time until an AP task was stuck on each PC. It wouldn't download so I couldn't get any more. I aborted the DL on one and received 100 tasks. 10 were able to download but nothing more. Hopefully this is fixed soon.

That's been my experience. Everything is fine downloading one at at time UNTIL a AP gets stuck and that is the end of it. No matter how many times that single AP task is retried, (this morning I see an empty machine with one stuck AP task on retry count 36), the only way to get more work is abort that AP task and then then get another block of downloads. And hope that AP snowstorm has ended.


. . Or Wiggo's machines have taken care of them all for us ... :)

Stephen

:)
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Message 1982966 - Posted: 1 Mar 2019, 21:34:07 UTC - in response to Message 1982821.  

It's Alive! Somebody fixed the server hangover. Thanks

Still broken here, just not as broken.
Only takes a few clicks to get work to start downloading now, instead of 50+ with no work downloading at all,
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Message 1982968 - Posted: 1 Mar 2019, 21:39:51 UTC - in response to Message 1982966.  
Last modified: 1 Mar 2019, 21:41:03 UTC

It's Alive! Somebody fixed the server hangover. Thanks

Still broken here, just not as broken.
Only takes a few clicks to get work to start downloading now, instead of 50+ with no work downloading at all,


That is my impression too. It is not encouraging with Friday getting to near EOB.

While I like to fiddle with stuff over the weekend. I am not sure I would if I also spent all last week on it too.

When the retry won't work, I have to abort the tasks and do a user update, which SEEMS to get things moving again for a while.

Tom
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Message 1982969 - Posted: 1 Mar 2019, 21:40:51 UTC - in response to Message 1982919.  

Thanks to whoever noticed my note (12-14 pages back now...) that Beta was down, and brought it back up...


That might have been the old thread then, as this one is only on page 9 for me.

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Message 1982970 - Posted: 1 Mar 2019, 21:42:49 UTC - in response to Message 1982969.  

That might have been the old thread then, as this one is only on page 9 for me.

Some people might only have 5 posts to page, others 500.
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Message 1982974 - Posted: 1 Mar 2019, 21:49:09 UTC

I'm still getting stuck downloads and backoffs on all hosts. And not an AP task in sight. This is still going to need manual intervention to get tasks flowing until they get plugged up again.
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Message 1982975 - Posted: 1 Mar 2019, 21:51:16 UTC - in response to Message 1982974.  

I'm still getting stuck downloads and backoffs on all hosts. And not an AP task in sight. This is still going to need manual intervention to get tasks flowing until they get plugged up again.

Yep.
Whatever has been done has helped, but the underlying issue is still there and needs to be addressed.
Grant
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Message 1982977 - Posted: 1 Mar 2019, 21:54:04 UTC - in response to Message 1982900.  

Yesterday I was able to manually retry one at a time until an AP task was stuck on each PC. It wouldn't download so I couldn't get any more. I aborted the DL on one and received 100 tasks. 10 were able to download but nothing more. Hopefully this is fixed soon.

That's been my experience. Everything is fine downloading one at at time UNTIL a AP gets stuck and that is the end of it. No matter how many times that single AP task is retried, (this morning I see an empty machine with one stuck AP task on retry count 36), the only way to get more work is abort that AP task and then then get another block of downloads. And hope that AP snowstorm has ended.

I have some APs stuck on the one computer. If as you say they can not be downloaded I will try aborting them after lunch and see if that does anything for downloads on that computer. The other computer has no APs stuck.


. . My experience si that stuck AP tasks are harder to get restarted but I have had several of them eventually restart and download. So it comes down to how much patience you have ... :)

Stephen

:)
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Message 1982978 - Posted: 1 Mar 2019, 21:58:05 UTC - in response to Message 1982901.  

Reading the posts in threads like this, I sometimes wonder how many people have noticed

A) The 'Retry pending transfers' entry on the Tools menu (though that doesn't clear all backoff types)
or
B) The download list supports multi-select. Click, shift-click, Retry Now, put the kettle on. (Once selected, they stay selected, so it's just 'Retry' next time.)


. . A I had noticed (and used) but I was unaware of B. But in this present dilemma I did not think ti would be of much avail.

Stephen

?
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Message 1982979 - Posted: 1 Mar 2019, 22:00:08 UTC - in response to Message 1982905.  

I'm am starting to get "this computer has finished a daily quota of 50 tasks"....

Looks like Einstein is going to be the benefit of this week.....


. . Have you been aborting stuck downloads?

Stephen

??
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Message 1982984 - Posted: 1 Mar 2019, 22:18:58 UTC - in response to Message 1982955.  

After a good night's sleep everything is still fine here.

Cheers.

Wiggo, you and kittyman continue to stay above the fray with your 6.10.60 clients. Smart decision to not fix things that don't need fixing.
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Message 1982987 - Posted: 1 Mar 2019, 22:21:39 UTC - in response to Message 1982975.  

I'm still getting stuck downloads and backoffs on all hosts. And not an AP task in sight. This is still going to need manual intervention to get tasks flowing until they get plugged up again.

Yep.
Whatever has been done has helped, but the underlying issue is still there and needs to be addressed.


. . OR the download servers are fixed but are being swamped ...

Stephen

:)
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Message 1982996 - Posted: 1 Mar 2019, 22:37:18 UTC - in response to Message 1982987.  

Whatever has been done has helped, but the underlying issue is still there and needs to be addressed.


. . OR the download servers are fixed but are being swamped ...

Which happens after every outage, even the extended ones, but with completely different symptoms.
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Message 1982999 - Posted: 1 Mar 2019, 22:40:58 UTC

Over a decade ago while running up to 30 rigs, got given a piece of advice. Don't micro manage, let Boinc work in the background. Good advice then & good advice now. :-)
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Message 1983000 - Posted: 1 Mar 2019, 22:44:11 UTC - in response to Message 1982999.  
Last modified: 1 Mar 2019, 22:47:41 UTC

Over a decade ago while running up to 30 rigs, got given a piece of advice. Don't micro manage, let Boinc work in the background. Good advice then & good advice now. :-)

And even more relevant now when it comes to caches & project resource sharing and fiddling with which WUs get processed first.
However when it comes to download issues such as these- frequent retrying is the only way to get any work, especially for those of us a long way from the servers as latency appears to be playing a big part of who is & isn't most affected by the issue.

Edit-
Luckily after a lot of clicking my caches are now full, so i can leave it for a few hours and see how it goes on it's own.
Grant
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Message 1983009 - Posted: 1 Mar 2019, 22:58:54 UTC - in response to Message 1982999.  

Over a decade ago while running up to 30 rigs, got given a piece of advice. Don't micro manage, let Boinc work in the background. Good advice then & good advice now. :-)


. . But where's the fun in that ... :)

. . Though with 30 rigs it would be more like torture than fun :)

Stephen

:)
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