can not login to my account

Questions and Answers : Getting started : can not login to my account
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Profile Jord
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Message 1958515 - Posted: 5 Oct 2018, 8:37:51 UTC
Last modified: 5 Oct 2018, 8:38:17 UTC

Not sure if you made a post and it got hidden or anything else, but do know that you're posting with an account that has computers associated with it, so in that case you can go to your account (click your name, top right) and change your password, for instance.
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Profile Bernie Vine
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Message 1958536 - Posted: 5 Oct 2018, 11:03:00 UTC
Last modified: 5 Oct 2018, 11:03:15 UTC

The original post contained information that is better not displayed on open forums so I hid it for security.

Here is the post with the non secure portions removed

hi, I installed new boinc client, trying to login to my account and It does not work. BOINC always reports this error:
Login failed. Check email address and password and try again.


I am sure that my email and password are correct because I am able to login via website and can see my details, computers and credits.
When I try to reset password via link in project in BOINC it opens a website and when I enter my email it does not want to reset my password and there is this error:
There is no user with email address (removed)


only creating a new account via project in BOINC works and is able to get new tasks but I want to use my old account and not start from the 0.
Is there any chance how to fix it? Account is accessible via website but BOINC client does not know about it and reports that account does not exist.
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Marek Kapalko
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Message 1958537 - Posted: 5 Oct 2018, 11:03:46 UTC
Last modified: 5 Oct 2018, 11:14:08 UTC

resaving my password helped.

anyway, is this project still alive? My BOINC does not want to receive any task from the project. It says:
5. 10. 2018 12:55:05 | SETI@home | Scheduler request completed: got 0 new tasks
5. 10. 2018 12:55:05 | SETI@home | Project has no tasks available

I tried to click to reset project and update but still the same. No new tasks and project has communication deferred counting from 5 min to 0 and then again and again.
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rob smith Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 1958542 - Posted: 5 Oct 2018, 11:55:29 UTC

Currently the servers have no tasks available to send - this is due to a problem with the servers :-(
Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?
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Questions and Answers : Getting started : can not login to my account


 
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