Questions and Answers :
Windows :
No projects, can't connect to client. Please help.
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Author | Message |
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thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
Did install BOINC on my laptop and it is working fine, but it is not working on my new Windows 10 PC. The BOINC manager tells me"Unable to connect to the core client" and the projects box is completely empty. I did turn off my firewall, but didn't solve the problem. I tried everything. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
Check in Windows Task Manager if the boinc.exe process is running. That's the client. If it is running and BOINC Manager still cannot make contact with it: 1. when in BOINC Manager, go to View->Advanced view (if not there already), Options, Other Options, and check that "Run the client?" is checked. If it isn't, check that, do Save, File->Exit BOINC Manager and restart it. 2. add incoming and outgoing rules into the Windows firewall or whichever other firewall you have, for boinc.exe and boincmgr.exe 3. exclude boinc.exe. boincmgr.exe, boinctray.exe etc. from being actively scanned by anti-virus and other anti-malware programs. 4. check that your user account has rights to run both. 5. check that both BOINC Manager (boincmgr.exe) and the client (boinc.exe) start from the same program files directory, not one from Program Files (x86) and the other from Program Files. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
"Check in Windows Task Manager if the boinc.exe process is running. That's the client. " Thanks for replying. Boinc.exe on my Windows Task Manager under Apps isn't running. I did click on Boinc.exe, but it runs for a few seconds. I don't know what is blocking it, I did allow it in my anti-virus and windows firewall. I do not think my computer is infected with a virus because I just bought it yesterday. I did check 1 to 4 steps, but the project box "Choose a project" is still empty. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
Could it be because BOINC was already installed on my laptop? Does BOINC work on two devices connected to the same router? Is BOINC compatible with Windows 10? |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
I am not sure what you mean in number 5. |
Bernie Vine Send message Joined: 26 May 99 Posts: 9957 Credit: 103,452,613 RAC: 328 |
Could it be because BOINC was already installed on my laptop? No BOINC works separately on each computer Does BOINC work on two devices connected to the same router? Yes, I have had up to 8 devices all processing SETI@Home work units at the same time. Is BOINC compatible with Windows 10? Definately |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
Navigate to your BOINC Data directory (default a hidden directory at C:\Programdata\BOINC\ so just fill that in into Windows Explorer and hit Enter) and look for the stderrdae.txt file. Set Windows Explorer to show the window with all details. Is this file larger than 0 KB? If it is larger than 0KB, open it in Notepad and scroll to the bottom. Look for the last (most recent) occurrence of BOINC Windows Runtime Debugger Version xxx Dump Timestamp : xx/xx/xx yy:yy:yy- that should be today. Below that, look for "*** Dump of thread ID...". Copy from there to the end, and post it here. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
I am not sure what you mean in number 5.This is a possibility where you start the wrong program from the wrong directory. If for instance you installed a 32bit BOINC, it will have installed into the C:\Program Files (x86)\BOINC\ directory on a 64bit Windows. If you then installed a 64bit BOINC, it has installed its parts in C:\Program Files\BOINC\ It is possible to run a client from one directory and a manager from the other, but these won't be able to communicate with each other, as they don't start from the same directory. But that's a highly unlikely scenario on a fresh computer, so you can ignore that scenario. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
It is 0 KB, and there is nothing in stderrdae. It is all blank. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
I am going to reset the PC and start all over. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
Still have the same problem. More suggestions will be appreciated. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
Okay the 32 bit version of BOINC is working, but I have a 64-bit Operating System. It makes no sense. Is there something wrong with the computer I just bought? Thanks in advance. |
thunderG Send message Joined: 17 Aug 18 Posts: 9 Credit: 85,200 RAC: 1 |
64 bit version is now working. |
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