Panic Mode On (113) Server Problems?

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Ian&Steve C.
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Message 1958159 - Posted: 2 Oct 2018, 14:32:40 UTC - in response to Message 1958098.  

The system was just in Maintenance mode for a few minutes, but it is back now.
Check your retry times, and try a manual update.


i'm not sure what happened. i tried to manually update the project in BOINC several times, and even tried to force it with a full system reboot, but nothing worked. i left it alone for several hours and it eventually picked back up.
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Richard Haselgrove Project Donor
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Message 1958167 - Posted: 2 Oct 2018, 16:15:19 UTC - in response to Message 1958159.  

Look in the Event Log (Ctrl+Shift+E from BOINC Manager) to see what you did, and what the server replied.
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Profile KWSN THE Holy Hand Grenade!
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Message 1958168 - Posted: 2 Oct 2018, 16:23:37 UTC
Last modified: 2 Oct 2018, 16:24:40 UTC

Umm, did anyone remember to bring Beta back online after the outrage?... or is there a reason (not obvious to this 10+ year observer...) that it's still down? (Oct 2, 2018 9:23 AM PDT...)
.

Hello, from Albany, CA!...
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Richard Haselgrove Project Donor
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Message 1958170 - Posted: 2 Oct 2018, 16:26:23 UTC - in response to Message 1958168.  

Umm, did anyone remember to bring Beta back online after the outrage?... or is there a reason (not obvious to this 10+ year observer...) that it's still down? (Oct 2, 2018 9:23 AM PDT...)
I think the outrage is only just beginning - data service stopped less than 20 minutes ago. Beta message board has been taken down already, but we haven't started yet.
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Message 1958173 - Posted: 2 Oct 2018, 20:00:36 UTC

...and Beta is back
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Profile Keith Myers Special Project $250 donor
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Message 1958179 - Posted: 2 Oct 2018, 21:03:16 UTC

Anybody been able to pick up new work since the project came back?
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Message 1958182 - Posted: 2 Oct 2018, 21:26:53 UTC

The caches of my 2 rigs are full.

Cheers.
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Message 1958194 - Posted: 3 Oct 2018, 0:00:40 UTC - in response to Message 1958179.  

Anybody been able to pick up new work since the project came back?


. . I got no work for the first hour and then sporadically for the second hour but now getting work AOK.

Stephen

:)
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Message 1958197 - Posted: 3 Oct 2018, 0:32:44 UTC - in response to Message 1958194.  

Anybody been able to pick up new work since the project came back?


. . I got no work for the first hour and then sporadically for the second hour but now getting work AOK.

Stephen

:)

Duplicates what I was getting.
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Message 1958435 - Posted: 4 Oct 2018, 23:26:04 UTC
Last modified: 4 Oct 2018, 23:26:30 UTC

I got 4 SETI tasks on my laptop running SuSE Linux Leap 15.0, no GPU board.
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Message 1958450 - Posted: 5 Oct 2018, 0:18:35 UTC - in response to Message 1958432.  

Is anyone having internet connectivity problems with BOINC and the site in general? Yesterday I noticed that BOINC had stopped uploading and now I've got lots of tasks that are Upload Pending, also noticed a lot of website timeouts and often can't login either. I've got two PCs and both are doing the same thing. It looks like more of a local problem at my end but all other internet browsing is OK.

A small example from the error log....

5/10/2018 9:03:15 AM | | Internet access OK - project servers may be temporarily down.
5/10/2018 9:05:03 AM | | Project communication failed: attempting access to reference site
5/10/2018 9:05:03 AM | SETI@home | Temporarily failed upload of blc02_2bit_guppi_58227_20801_HIP66479_0057.14270.0.21.44.25.vlar_2_r1451380772_0: transient HTTP error
5/10/2018 9:05:03 AM | SETI@home | Backing off 03:48:51 on upload of blc02_2bit_guppi_58227_20801_HIP66479_0057.14270.0.21.44.25.vlar_2_r1451380772_0
5/10/2018 9:05:04 AM | | Internet access OK - project servers may be temporarily down.

edit: I tried to access the S@H site from a laptop on a different network and access is really flakey on that too, website timeouts etc. I don't have BOINC on the laptop so can't test that. I'm going to run out of tasks soon because BOINC error logs shows... 5/10/2018 9:45:04 AM | SETI@home | Not requesting tasks: too many uploads in progress. Any clues would be much appreciated.

Nope, not having any issues with contacting the servers. Likely a DNS issue on your end with your ISP. You might want to edit your hosts file to include the specific Seti servers as identified by Richard in this message 1875152
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Message 1958453 - Posted: 5 Oct 2018, 0:33:13 UTC - in response to Message 1958432.  
Last modified: 5 Oct 2018, 0:39:06 UTC

Is anyone having internet connectivity problems with BOINC and the site in general? Yesterday I noticed that BOINC had stopped uploading and now I've got lots of tasks that are Upload Pending, also noticed a lot of website timeouts and often can't login either. I've got two PCs and both are doing the same thing. It looks like more of a local problem at my end but all other internet browsing is OK.

Any clues would be much appreciated.

. . If you look for the folder - windows/system32/drivers/etc you should see a file 'hosts'. If you edit that file with notepad add a line at the bottom as follows -
208.68.240.118 setiboincdata.ssl.berkeley.edu # upload server Oct 1918

. . This will bypass DNS access to SETI and address the upload server directly. Hopefully that will avoid some network problems that might be troubling you. If it works leave it for a while and later on add #<space> to the front of the line to comment it out so you will return to DNS access. If it doesn't help add the #<space> right away. The part after the # above is merely a comment to remind you it is for the upload server and when it worked, it is not necessary to add that part.

. . Good luck.

Stephen

. .
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Message 1958456 - Posted: 5 Oct 2018, 0:49:23 UTC - in response to Message 1958455.  

The next thing to do is see whether some sort of firewall is blocking the outbound connections for the Seti servers.
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Profile Brent Norman Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 1958483 - Posted: 5 Oct 2018, 3:10:11 UTC

Heads up, I send Eric a message about the server problems that started 2 hours ago ... RTS is falling.
Under 400k now.
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Message 1958484 - Posted: 5 Oct 2018, 3:28:20 UTC

Thanks for sending a message to Eric. I think it is the same thing that happened last time (whatever that was). luckily RTS queue holds about 6 hours worth of WUs when full. Since it is at 374K now... less than 4 hours until nothing left to send.
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Message 1958490 - Posted: 5 Oct 2018, 4:51:59 UTC - in response to Message 1958483.  
Last modified: 5 Oct 2018, 5:05:13 UTC

Heads up, I send Eric a message about the server problems that started 2 hours ago ... RTS is falling.
Under 400k now.

Looks like whatever broke last time has broken again- same graphs have flat lined/ headed for the sky/ falling like a stone.
Hope we're not going back to the old days of regular system crashes.

New hardware requirements?


Edit- Project should be out of work in a bit over 2 hours at the current rate.
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Richard Haselgrove Project Donor
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Message 1958505 - Posted: 5 Oct 2018, 7:17:52 UTC - in response to Message 1958450.  

Nope, not having any issues with contacting the servers. Likely a DNS issue on your end with your ISP. You might want to edit your hosts file to include the specific Seti servers as identified by Richard in this message 1875152
It's only worth doing that if you have identified the specific error message "Scheduler request failed: Couldn't resolve host name". Without that, the specific solution is useless, and may cause problems later (when you've forgotten you did it).
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Message 1958511 - Posted: 5 Oct 2018, 8:05:02 UTC - in response to Message 1958490.  
Last modified: 5 Oct 2018, 8:17:56 UTC

Edit- Project should be out of work in a bit over 2 hours at the current rate.

And that's the last of them.
Just resends left now.

Edit- hello, there appears to be a bit more Arecibo work about. That'll help a bit, at least until all the AP work has been split.
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Message 1958524 - Posted: 5 Oct 2018, 10:29:29 UTC - in response to Message 1958523.  
Last modified: 5 Oct 2018, 10:30:31 UTC

Those host probably don't reply to ICMP request, i cannot ping them either.
Most likely normal.

Have you tried a traceroute?
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Richard Haselgrove Project Donor
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Message 1958526 - Posted: 5 Oct 2018, 10:36:55 UTC - in response to Message 1958523.  

The servers are stealthed - they (deliberately) don't respond to pings.

Uploads are working just fine here (UK).

The best way to solve these problems is to invoke diagnostic logging: you need <http_debug>. If you're using a modern BOINC Manager, you can invoke an Event Log Options dialog with Ctrl+Shift+F

Retry just one upload, then turn it off again - it gets very verbose. If you haven't got much experience in finding the smoking gun (or specific message) in a long log, open a new thread here, and post a copy of the http_debug log there: someone will decode it for you (me, if I'm around).
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Message boards : Number crunching : Panic Mode On (113) Server Problems?


 
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