"Login Failed" when trying to add SETI@Home project to BOINC.

Questions and Answers : Windows : "Login Failed" when trying to add SETI@Home project to BOINC.
Message board moderation

To post messages, you must log in.

AuthorMessage
raventara

Send message
Joined: 3 Jul 18
Posts: 2
Credit: 0
RAC: 0
Australia
Message 1942418 - Posted: 3 Jul 2018, 1:45:23 UTC

Hey all - I'm using BOINC for the first time, I created an account here today, downloaded BOINC and I'm trying to add SETI@Home through the add project button.

I select SETI@Home from the list, click through, add my credentials and then get "Login Failed".

I've tried turning off my local firewall and it didn't help.

I've tried selecting new user in case you need a different account to this one, but it states my email is already used so that's obvs not it.

Now I'm sad because it won't work... :(

Any help will be appreciated.
ID: 1942418 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15183
Credit: 4,362,181
RAC: 3
Netherlands
Message 1942440 - Posted: 3 Jul 2018, 8:52:20 UTC

As a test, I removed Seti@Home from my BOINC 7.10.2 and re-added it via Tools->Add Project->Seti@Home (with link http://setiathome.berkeley.edu)->Yes, existing user (with credentials and password)->OK and that worked without a flaw.

Meaning that it's something in your login attempt that doesn't work, or perhaps you're behind a proxy or VPN that doesn't work, or you didn't allow BOINC (boinc.exe) to communicate with the internet (TCP ports 80 and 443) in your firewall.
ID: 1942440 · Report as offensive
raventara

Send message
Joined: 3 Jul 18
Posts: 2
Credit: 0
RAC: 0
Australia
Message 1942549 - Posted: 4 Jul 2018, 2:29:11 UTC - in response to Message 1942440.  

Thanks Ageless.

I just tried it again and it didn't work.

So I changed my password to something more simple and it works.
So this I think confirms that there is a password encapsulation issue where whitespace characters will break the communication of your credentials during this process.

I should try and log a bug at the BOINC website I suppose?

Cheers.
ID: 1942549 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15183
Credit: 4,362,181
RAC: 3
Netherlands
Message 1942728 - Posted: 5 Jul 2018, 9:37:24 UTC - in response to Message 1942549.  

After seeing David's comment in your Issue, I changed my password here to include spaces, removed the project from BOINC and added it again. Works without a flaw.
ID: 1942728 · Report as offensive
Ando11

Send message
Joined: 3 Jul 03
Posts: 1
Credit: 285,011
RAC: 0
Australia
Message 1942963 - Posted: 7 Jul 2018, 0:16:52 UTC - in response to Message 1942418.  

im having exactly the same problem
tried so many password changes and remove seti@home and add again
nothing works
ID: 1942963 · Report as offensive
RedMaij

Send message
Joined: 7 Jul 18
Posts: 1
Credit: 0
RAC: 0
United States
Message 1943010 - Posted: 7 Jul 2018, 3:41:20 UTC

Same problem here. Changing password doesn't work. I think maybe there's a delay between registering on the site and being able to log in on the program?
ID: 1943010 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15183
Credit: 4,362,181
RAC: 3
Netherlands
Message 1943187 - Posted: 7 Jul 2018, 22:41:14 UTC

Forwarded these last two to development.
ID: 1943187 · Report as offensive
burntoutzen

Send message
Joined: 6 Jul 18
Posts: 2
Credit: 0
RAC: 0
United States
Message 1943518 - Posted: 9 Jul 2018, 14:50:05 UTC
Last modified: 9 Jul 2018, 14:51:24 UTC

I'm having the same issue, tried many variations of my password (both with spaces and without).
I can, obviously, log into the website with no issue. I've uninstalled and resinstalled BOINC at least twice, with the same result.
So, please add me to the list... :-)
ID: 1943518 · Report as offensive
burntoutzen

Send message
Joined: 6 Jul 18
Posts: 2
Credit: 0
RAC: 0
United States
Message 1943566 - Posted: 9 Jul 2018, 18:51:58 UTC - in response to Message 1943518.  

And now, for some reason, I can't log into the website (except through the password reset link).
Which is how I'm posting now. If I log out and try to log back in, it tells me that my password is incorrect.

Any help?
ID: 1943566 · Report as offensive
Rutamashi

Send message
Joined: 9 Jul 18
Posts: 1
Credit: 1,639,574
RAC: 7
Hungary
Message 1943613 - Posted: 9 Jul 2018, 22:39:55 UTC - in response to Message 1943566.  

Greetings, I'm in exactly the same shoes. Tried to add the set@home project, it always requested to check my e-mail and password. After changin the password still no success adding the project. But logging out from the website, I could not log in back with the password I just gave like 2 minutes ago.

Am I supposed to get an e-mail notification after the registartion? Because the only e-mail I got is from the 'forgot password' action.

Cheers
ID: 1943613 · Report as offensive
IrishDude

Send message
Joined: 9 Jul 18
Posts: 1
Credit: 0
RAC: 0
Ireland
Message 1943658 - Posted: 10 Jul 2018, 4:55:11 UTC

this is my first time using this, ive done everything but when i tried to add the seti@home project it asked me to login when i put my details in it said it was wrong,i checked 5 times,changed the password,tried making a new account with the same email but it said it was already in use,please help as i really want to be part of this,thanks
ID: 1943658 · Report as offensive
Profile Bernie Vine
Volunteer moderator
Volunteer tester
Avatar

Send message
Joined: 26 May 99
Posts: 9950
Credit: 103,452,613
RAC: 328
United Kingdom
Message 1943661 - Posted: 10 Jul 2018, 6:14:52 UTC

As there are several posts in different threads I will just post here that the site admin has been informed of this problem.

More info will be posted as soon as there as any.
ID: 1943661 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15183
Credit: 4,362,181
RAC: 3
Netherlands
Message 1943816 - Posted: 12 Jul 2018, 7:56:43 UTC

The password problems should now be fixed. It's possible you have to set a new password one last time, but then it'll work.

Please post if it still doesn't and what possible error you get then.
ID: 1943816 · Report as offensive

Questions and Answers : Windows : "Login Failed" when trying to add SETI@Home project to BOINC.


 
©2023 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.