What happen the SETI Server?

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Profile Eosforoc

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Message 1875170 - Posted: 26 Jun 2017, 10:40:21 UTC

Dear all,

I am experiencing this issue since yesterday and I cannot upload my tasks. Does anyone knows what is going on?

6/26/2017 1:34:03 PM | SETI@home | Scheduler request failed: Couldn't resolve host name
6/26/2017 1:34:04 PM | | Project communication failed: attempting access to reference site
6/26/2017 1:34:06 PM | | Internet access OK - project servers may be temporarily down.

Thanks in advance,
Harry Bouras
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Richard Haselgrove Project Donor
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Message 1875171 - Posted: 26 Jun 2017, 10:43:16 UTC - in response to Message 1875169.  

Thank you Richard, according to your suggestion now has been working properly, but why did not previously set up DNS and can work?
Because one (only) of the servers at Berkeley failed last night, at about 22:00 UTC. It's not a server we see directly, but one which enables us to see the other servers. The patch I posted enables us to see the other servers directly, without help from the one which failed.
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Message 1875173 - Posted: 26 Jun 2017, 10:57:44 UTC - in response to Message 1875171.  

Thank you Richard, according to your suggestion now has been working properly, but why did not previously set up DNS and can work?
Because one (only) of the servers at Berkeley failed last night, at about 22:00 UTC. It's not a server we see directly, but one which enables us to see the other servers. The patch I posted enables us to see the other servers directly, without help from the one which failed.


Thank you also, Richard. I am presuming that the IP addresses on those servers are very nearly permanent so I am going to leave those addresses in the "host" file.

Tom
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Message 1875174 - Posted: 26 Jun 2017, 10:57:51 UTC

There is an issue with the servers just now (they went down at about 21:00 25th June)
As it is the middle of the night in Berkeley just now we will have to wait a few hours for someone to get into the lab and sort things out.
Bob Smith
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Somewhere in the (un)known Universe?
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Message 1875175 - Posted: 26 Jun 2017, 11:00:00 UTC - in response to Message 1875174.  

Thank you very much for your quick response!

May the force be with him while powering it on!
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Profile Tom M
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Message 1875177 - Posted: 26 Jun 2017, 11:00:57 UTC

For those who haven't found the other thread on getting going again, here is a minor work-around that will allow you to access the appropriate servers for Seti till the server in question gets "fixed."

http://setiathome.berkeley.edu/forum_thread.php?id=81638

HTH,
Tom
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Richard Haselgrove Project Donor
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Message 1875180 - Posted: 26 Jun 2017, 11:40:23 UTC - in response to Message 1875173.  

Thank you Richard, according to your suggestion now has been working properly, but why did not previously set up DNS and can work?
Because one (only) of the servers at Berkeley failed last night, at about 22:00 UTC. It's not a server we see directly, but one which enables us to see the other servers. The patch I posted enables us to see the other servers directly, without help from the one which failed.
Thank you also, Richard. I am presuming that the IP addresses on those servers are very nearly permanent so I am going to leave those addresses in the "host" file.

Tom
"very nearly" permanent is right. As you saw, I last checked and recorded them in October 2016 - we must have had a similar problem - and the same ones worked for me today.

But when I had to check them last October, I did find that one had changed since my previous check. So I'd advise that you take them out of service once the failed server is back up and running, but keep a copy for reference in case it happens again. The 'comment' symbol (#) is useful in cases like this.
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Message 1875182 - Posted: 26 Jun 2017, 11:42:50 UTC

Greetings Richard

Thankyou for the workaround, works a treat.

Also thankyou for lending us some of your time, it is muchly appreciated, hey if you ever had another 5 mins in this part of the world I would buy you a drink lol.

Cheers and keep up the good work.

Mark.

PS. Cannot jump outside and enjoy the sunshine, as its nightime and so off to read some books to my youngest daughter. Goodnight All.
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Message 1875200 - Posted: 26 Jun 2017, 13:52:16 UTC - in response to Message 1875182.  

So doing nothing is good as well?
Yes?
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Message 1875201 - Posted: 26 Jun 2017, 13:53:13 UTC

As my machines are currently not being used as they normally would it seems a shame to not let them crunch.

So thanks to Richard for reminding us of the simple work around. Took just a couple of minutes on each machine.

So now I can go and watch dads gardener mow the lawns and trim the hedges. ;-)
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Message 1875202 - Posted: 26 Jun 2017, 14:01:13 UTC

WHy is nothing uploading?
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Message 1875203 - Posted: 26 Jun 2017, 14:01:48 UTC - in response to Message 1875139.  

yes
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Message 1875209 - Posted: 26 Jun 2017, 14:30:09 UTC

I think DNS might be back - the Beta site is online again, and I've had a flurry of emails for today's PMs.

Re-try any stuck uploads or delayed reports, using normal settings, before attempting any of the workrounds in this thread.
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Message 1875210 - Posted: 26 Jun 2017, 14:33:37 UTC - in response to Message 1875209.  
Last modified: 26 Jun 2017, 14:56:18 UTC

I think DNS might be back - the Beta site is online again, and I've had a flurry of emails for today's PMs.

Re-try any stuck uploads or delayed reports, using normal settings, before attempting any of the workrounds in this thread.

I have uploads starting now..............albeit very slowly.
But at least the DNS lookup is working again.

Meow!

EDIT..................
And new work is being sent.

Meow meow!
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Richard Haselgrove Project Donor
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Message 1875217 - Posted: 26 Jun 2017, 15:11:33 UTC - in response to Message 1875210.  

... albeit very slowly.
"Results received in last hour" has increased ten-fold since this morning, and is still rising.

Don't get caught in the crush.
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Message 1875218 - Posted: 26 Jun 2017, 15:12:09 UTC - in response to Message 1875210.  

we are all systems go here!!!!
Thanks for the help / posts - they help!!!!
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Message 1875235 - Posted: 26 Jun 2017, 16:29:55 UTC - in response to Message 1875218.  

Yep!!!
The search goes on...:-)
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Message 1875292 - Posted: 26 Jun 2017, 22:17:28 UTC

Apparently, there was a power outage in the lab. The DNS server stayed up, but lost contact with the network.
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Message 1881728 - Posted: 3 Aug 2017, 3:26:50 UTC - in response to Message 1875152.  
Last modified: 3 Aug 2017, 3:27:35 UTC

Adding the following entries to my hosts file worked for me.

208.68.240.118 setiboincdata.ssl.berkeley.edu # upload server Oct 2016
208.68.240.119 boinc2.ssl.berkeley.edu # download server Oct 2016
208.68.240.126 setiboinc.ssl.berkeley.edu # scheduler Oct 2016
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Message 1881803 - Posted: 3 Aug 2017, 11:52:18 UTC - in response to Message 1881728.  

Hello,
Where is the host file ???
What is the name of it ???
Win7 config
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Message boards : Number crunching : What happen the SETI Server?


 
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