"Error while computing"

Questions and Answers : Windows : "Error while computing"
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DelynnBouldin

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Message 1857323 - Posted: 24 Mar 2017, 2:14:30 UTC

After a few years absence, I have just come back to BOINC and SETI. I installed and set up several projects, including SETI. My computer finally started working on SETI units, but I got no credit. Other projects are working fine.

I went to my account and "view tasks." It shows 205 errored out tasks. A cycle of messages there is:

<core_client_version>7.6.33</core_client_version>
<![CDATA[
<message>
too many boinc_temporary_exit()s
</message>
<stderr_txt>
Running on device number: 0
Priority of worker thread raised successfully
Priority of process adjusted successfully, below normal priority class used
OpenCL platform detected: Intel(R) Corporation
WARNING: BOINC supplied wrong platform!
ERROR: OpenCL kernel/call 'clGetDeviceIDs' call failed (-1) in file ..\..\..\src\GPU_lock.cpp near line 1111.
Waiting 30 sec before restart...
Running on device number: 0
Priority of worker thread raised successfully
Priority of process adjusted successfully, below normal priority class used
OpenCL platform detected: Intel(R) Corporation
WARNING: BOINC supplied wrong platform!
ERROR: OpenCL kernel/call 'clGetDeviceIDs' call failed (-1) in file ..\..\..\src\GPU_lock.cpp near line 1111.
Waiting 30 sec before restart


Any ideas on how to fix this?
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Profile BilBg
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Message 1857374 - Posted: 24 Mar 2017, 8:07:15 UTC - in response to Message 1857323.  

Just uncheck "Use Intel GPU" in SETI@home preferences
(And of course check "Use CPU")
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Profile Jord
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Message 1857376 - Posted: 24 Mar 2017, 8:46:52 UTC

Disabling the use of the Intel GPU is one option.
Making sure it has the correct drivers, is another. Do not let Windows 10 install drivers for this GPU, but alweays install and update them from the Intel website only: https://downloadcenter.intel.com/

This error WARNING: BOINC supplied wrong platform! happens when there's an inconsistency in the Intel GPU drivers. When you use Windows 10 installed drivers, these can lack parts that are required to run Seti correctly. Additionally, because the Intel GPU is built into the Intel CPU, using it can cause the CPU to overload. Setting BOINC to use all but one CPU core - via the Use at most N% of the CPUs, in your case set to 75% = 3 cores - can help alleviate the overload.
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DelynnBouldin

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Message 1857604 - Posted: 25 Mar 2017, 15:43:43 UTC - in response to Message 1857376.  

Thanks for the advice, guys.

I was going to update my GPU driver to one from Intel. But, the Intel utility says that my driver is proprietary from the computer manufacturer (HP), and that changing the driver may cause problems.

I have changed preference settings. I didn't realize that all the GPU choices were checked. Now only my CPU and Intel Graphics card are checked. If this doesn't work, I'll disable the GPU.


Thanks again!
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Profile Jord
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Message 1857642 - Posted: 25 Mar 2017, 17:20:26 UTC - in response to Message 1857604.  

But, the Intel utility says that my driver is proprietary from the computer manufacturer (HP), and that changing the driver may cause problems.

In that case, check through http://support.hp.com/gb-en/drivers for better drivers, and still don't allow Windows 10 to update them.
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Profile BilBg
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Message 1857657 - Posted: 25 Mar 2017, 18:10:36 UTC - in response to Message 1857604.  
Last modified: 25 Mar 2017, 18:13:10 UTC

I didn't realize that all the GPU choices were checked.

That doesn't matter.
If you don't have NVIDIA or ATI/AMD GPU BOINC will not ask for such tasks/applications.
Now, with unchecked NVIDIA and ATI, you may see 'nag' Messages in Event Log that "tasks for NVIDIA are available but your Preferences are set to not accept them" (or similar wording)
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Questions and Answers : Windows : "Error while computing"


 
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