Where did my credits go?

Questions and Answers : Windows : Where did my credits go?
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Message 1854766 - Posted: 11 Mar 2017, 15:12:22 UTC

I just upgraded my computer from Windows 7 to Windows 10, loaded Boinc back onto it, logged onto my account (tj63), and all my credits (from 1999 onwards without a break) have disappeared.

I think I had something like 3 million credits in there...

Can anyone help?
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Profile Jord
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Message 1854779 - Posted: 11 Mar 2017, 16:24:51 UTC - in response to Message 1854766.  

Normally when that happens, you have two accounts, either by using a new email account for this account, or by adding typos to the email address. The email address is the unique identifier, not the account name. It's not checked for validity, so an email address like 1@g.l would already work.
But the project didn't delete the credits, they'll still be someplace in the database under the other account.
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rob smith Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
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Message 1854816 - Posted: 11 Mar 2017, 17:44:36 UTC

...and the "old" account is not called tj63
Bob Smith
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Message 1854822 - Posted: 11 Mar 2017, 18:21:57 UTC - in response to Message 1854816.  

Thanks for the help guys. I've found the old email address and managed to log in, so I should have it sorted soon.
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Questions and Answers : Windows : Where did my credits go?

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