Returning contributor needs help recovering stats

Questions and Answers : Getting started : Returning contributor needs help recovering stats
Message board moderation

To post messages, you must log in.

AuthorMessage
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1814001 - Posted: 31 Aug 2016, 1:45:05 UTC

Hi All.

I am an old contributor with multi-year gaps, and request help connecting stats from an old account with new stats now accumulating in a new account.

The problem is that I could not remember the password for my old account at walterkras@hawaii.rr.com. I clicked on the Forgot Password link, hoping I could get a reset with some secret Q&A, but it only sent a password reset email to an address I can't access anymore. I left Hawaii in 2008.

Today I created a new account with my current email address, walterkras@cfl.rr.com, started running Seti@Home, and then remembered I had founded a team named "Galactic Patrol" back in 2006. That let me look up stats from my old account. (I could then also look up old posts showing I had already lost my classic stats.)

If any administrator follows these links, you will see what I am trying to reconnect to:

https://setiathome.berkeley.edu/team_display.php?teamid=126077
https://setiathome.berkeley.edu/show_user.php?userid=8411114


Thanks in advance for any help, preferably merging the old credits into my current account. Alternatively, if I can get a password reset on the old Hawaii account, I am willing to sacrifice the few credits I am earning today.

Regards,
Walter Kraslawsky
ID: 1814001 · Report as offensive
rob smithProject Donor
Volunteer tester

Send message
Joined: 7 Mar 03
Posts: 15235
Credit: 253,219,055
RAC: 325,149
United Kingdom
Message 1814057 - Posted: 31 Aug 2016, 5:14:06 UTC

It sounds as if you have created your new account using a different one used on your old account. There is no way to merge the two accounts.
But if you can remember your old email address and password you can re-activate the old account.
I think if you try to sign in and can't remember your password you can request a change, however that sends an email to your old address, for which you haven't got the details :-(
Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?
ID: 1814057 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1814150 - Posted: 31 Aug 2016, 14:23:25 UTC - in response to Message 1814057.  

It sounds as if you have created your new account using a different one used on your old account. There is no way to merge the two accounts.
But if you can remember your old email address and password you can re-activate the old account.
I think if you try to sign in and can't remember your password you can request a change, however that sends an email to your old address, for which you haven't got the details :-(


uh ... yes, that is exactly what I said above. Any administrator willing and able to reset the old account password for me can send a test email to my old account to confirm they get an "Undeliverable" reply to show I am not trying to hack into someone else's account.
ID: 1814150 · Report as offensive
rob smithProject Donor
Volunteer tester

Send message
Joined: 7 Mar 03
Posts: 15235
Credit: 253,219,055
RAC: 325,149
United Kingdom
Message 1814153 - Posted: 31 Aug 2016, 14:42:09 UTC

A policy was put in place a few years back after an unfortunate hijacking of a dormant account so it is highly unlikely that they will do this for you. The actual response from a re-set is automated, and from a "no-reply" address.
Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?
ID: 1814153 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1814361 - Posted: 1 Sep 2016, 16:20:04 UTC - in response to Message 1814001.  
Last modified: 1 Sep 2016, 17:18:24 UTC

Why you revealed your email addresses in Open forum?:
http://setiathome.berkeley.edu/forum_thread.php?id=69103#1273877


It doesn't matter at all if you "can't access anymore" your old email address, nor if that email existed at all.
(e.g. I have secondary "fake" test account with email address of the form 12345@777.999 and it is accepted by this site as login)

The only thing that matters is: was the old account here "SETI@home Classic" account or was it used for BOINC?

If the old account is "SETI@home Classic" - go to this link and just paste your old email address
(this will merge it to your current account - make sure you are logged in your current account while clicking the link):
http://setiathome.berkeley.edu/sah_classic_link.php

(You don't need any password for this to work)

But - Read the text at bottom after:
This will not work if:
...


If the old SETI@home account is BOINC account you can:
- remember/try passwords for the old SETI@home BOINC account (and use "your old email" string + the remembered SETI@home password (no need for email password))
- find your old computer/HDD which had BOINC installation - there is file in it account_setiathome.berkeley.edu.xml which have <authenticator> inside.

"Log in with authenticator":
https://setiathome.berkeley.edu//get_passwd.php


P.S.
I only now noticed you give some links but since they are not clickable I didn't see them:
https://setiathome.berkeley.edu/show_user.php?userid=8411114

This is BOINC account (so first method for "SETI@home Classic" will not work for it)
Find one of the old computers (to retrieve <authenticator>):
https://setiathome.berkeley.edu/hosts_user.php?sort=rpc_time&rev=0&show_all=1&userid=8411114

... or remember/try passwords for the old SETI@home BOINC account.


P.P.S.
It seems from your old posts that you have even older email
So:
- first try to recover your older (userid=8411114) SETI@home BOINC account (by above means)
- then, while you are logged in that older SETI@home BOINC account (which have more credits), visit the link for "SETI@home Classic" and paste your oldest email (@comcast)
 



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1814361 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1814958 - Posted: 4 Sep 2016, 5:32:22 UTC - in response to Message 1814001.  
Last modified: 4 Sep 2016, 5:52:04 UTC

Your current account (userid=10365107) is gaining Credit very fast, in a few days it will have more credits than your older SETI@home/BOINC account (userid=8411114)

So the only thing needed to merge the oldest SETI@home Classic account to your current account is to click:
http://setiathome.berkeley.edu/sah_classic_link.php

... and paste your oldest email (@comcast) (you can just try any of your oldest emails if you are not sure which one was used)

This will give you:
- You original "Joined" date
- List of # and CPU time of SETI@home classic workunits in your account


Like in this account (rob smith):
http://setiathome.berkeley.edu/show_user.php?userid=226846

SETI@home member since 7 Mar 2003 (BOINC was introduced in 2005)
SETI@home classic workunits 4,653
SETI@home classic CPU time 30,622 hours

(This will not work if somebody already stolen your SETI@home Classic account since you posted the email in the forum
In this case there will be message similar to:
"Some other SETI@home/BOINC account is already connected to the Classic account"
)



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1814958 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1815046 - Posted: 4 Sep 2016, 18:31:47 UTC - in response to Message 1814958.  

Thanks, BilBg

The link you recommended that I use to merge didn't work for my classic Comcast account because it was already connected to my Hawaii account back in 2006. I also tried it for my Hawaii account, hoping for a merge, but it just said that account is active.

This is what I have for the classic Comcast hours from 2002:

User ID 1208361
SETI@home member since 6 Jun 2002
SETI@home classic workunits 51
SETI@home classic CPU time 2,554 hours

This is what I have for Hawaii from 2006:

User ID 8411114
SETI@home member since 20 May 2006
Total credit 45,494
(I wonder if this includes previously merged classic credit.)

This is what I earned this week on my new CFL account:

User ID 10365107
SETI@home member since 30 Aug 2016
Total credit 47,376
Recent average credit 3,894.64

But more important than just the SETI credits, that old Hawaii account had multiple projects:

malariacontrol.net 39,324 0 13 Jul 2006
Rosetta@home 41,392 0 19 May 2006
LHC@home 3,851 0 20 May 2006
Einstein@Home 84,103 0 11 Feb 2005
SETI@home 45,493 0 20 May 2006

I am holding off joining the other projects with past credit, hoping I can remember that old Hawaii password.

Regards,
Walter
ID: 1815046 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1815148 - Posted: 5 Sep 2016, 9:16:42 UTC - in response to Message 1815046.  
Last modified: 5 Sep 2016, 9:27:56 UTC

This is what I have for the classic Comcast hours from 2002:

User ID 1208361
SETI@home member since 6 Jun 2002
SETI@home classic workunits 51
SETI@home classic CPU time 2,554 hours

This looks like classic account never used for BOINC ("Total credit 0" and no computers ever in BOINC list)
https://setiathome.berkeley.edu/show_user.php?userid=1208361
https://setiathome.berkeley.edu/hosts_user.php?sort=rpc_time&rev=0&show_all=1&userid=1208361


This is what I have for Hawaii from 2006:

User ID 8411114
SETI@home member since 20 May 2006
Total credit 45,494
(I wonder if this includes previously merged classic credit.)

This is BOINC account never connected to classic ("member since 20 May 2006" - classic didn't existed in 2006, and no mention of "SETI@home classic workunits" # - and no, that # is never converted to credit)
https://setiathome.berkeley.edu/show_user.php?userid=8411114

If "User ID 8411114" was "already connected" to "User ID 1208361":
- Both 8411114 and 1208361 will have date 6 Jun 2002
- the list of "SETI@home classic workunits" will be removed from 1208361 and added to 8411114

So it is not possible that "User ID 8411114" is "already connected" to "User ID 1208361"


Try again:
You have to be logged in your current account (User ID 10365107) while clicking the link:
http://setiathome.berkeley.edu/sah_classic_link.php

Paste the email used for User ID 1208361

If this works - it can't be reversed! (i.e. you can't "unmerge" and try again from (while logged in) User ID 8411114)

If there is error message - Copy/Paste it here (removing/changing the exact email for the post)
(the error message can't say anything like "Hawaii account")


... hoping I can remember that old Hawaii password

I hope you already understand:
that "password" you need is the password for User ID 8411114, not the password for the email site (SETI@home server don't check if the email box/account exists)

Can you find/resurrect some of these old computers?:
https://setiathome.berkeley.edu/hosts_user.php?sort=rpc_time&rev=0&show_all=1&userid=8411114


...
Rosetta@home 41,392 0 19 May 2006
LHC@home 3,851 0 20 May 2006
Einstein@Home 84,103 0 11 Feb 2005
...

Every project have its own server and its own accounts.
You obviously used the same email for all these projects (the same as email used for SETI@home User ID 8411114) but the passwords for every project may be different.

It is not possible to connect/merge User ID 8411114 with your current User ID 10365107 because both are BOINC accounts.
In any case you have to choose one of them and abandon (not use) the other.



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1815148 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1815375 - Posted: 6 Sep 2016, 12:52:07 UTC - in response to Message 1815148.  
Last modified: 6 Sep 2016, 13:09:37 UTC

...

... hoping I can remember that old Hawaii password

I hope you already understand:
that "password" you need is the password for User ID 8411114, not the password for the email site (SETI@home server don't check if the email box/account exists)

Can you find/resurrect some of these old computers?:
https://setiathome.berkeley.edu/hosts_user.php?sort=rpc_time&rev=0&show_all=1&userid=8411114


Thanks for continuing to work with me on this.

Yes, I understand the difference between the password accessing my ISP email vs. the hundreds of different passwords used to access hundreds of accounts that used that email addresses as an identifier.

No, I tried to find the BOINC xml files on my oldest computers but was unsuccessful. Although I actually have two old laptops that I owned in 2006, neither was used for BOINC. All the old computers identified in the BOINC stats were desktops from home and work that were subsequently disposed of.



...

...
Rosetta@home 41,392 0 19 May 2006
LHC@home 3,851 0 20 May 2006
Einstein@Home 84,103 0 11 Feb 2005
...

Every project have its own server and its own accounts.
You obviously used the same email for all these projects (the same as email used for SETI@home User ID 8411114) but the passwords for every project may be different.

It is not possible to connect/merge User ID 8411114 with your current User ID 10365107 because both are BOINC accounts.
In any case you have to choose one of them and abandon (not use) the other.


Okay, let me see if I understand this last point. If I finally remember my password for the Rosetta@home project where I have stats associated with my old BOINC account, if I earn a few more credits on my new computer, then change the Hawaii email address on that project to my current CFL email address and then accumulate more new credits for Rosetta on the same computer, it won't link Rosetta to my current BOINC account where I have been earning current SETI credits?

I could have sworn that I read in some post about having a common computer with multiple projects and/or emails will do some kind of linking.
ID: 1815375 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1815431 - Posted: 6 Sep 2016, 21:31:45 UTC - in response to Message 1815375.  
Last modified: 6 Sep 2016, 22:02:56 UTC

It is not possible to connect/merge User ID 8411114 with your current User ID 10365107 because both are BOINC accounts.
In any case you have to choose one of them and abandon (not use) the other.

Okay, let me see if I understand this last point. If I finally remember my password for the Rosetta@home project where I have stats associated with my old BOINC account, if I earn a few more credits on my new computer, then change the Hawaii email address on that project to my current CFL email address and then accumulate more new credits for Rosetta on the same computer, it won't link Rosetta to my current BOINC account where I have been earning current SETI credits?

Very good explanation :)
If you do all that - "it" will "link" the old Rosetta account to your current SETI@home account (meaning: in "Your account" here you will see at bottom (after a few days) the old Rosetta account)
Also it will sum in your "BOINC combined" credit:
http://boincstats.com/en/stats/-1/user/detail/4258798/projectList


"It is not possible to connect/merge User ID 8411114 with your current User ID 10365107" means: not possible to merge 2 accounts on the same project
(people usually ask this because they want somehow to add the credits from 2 accounts on the same project but it is not possible)
The SETI@home classic is exception and is not really "merge", only transfer of date and separate list of "SETI@home classic workunits".


I could have sworn that I read in some post about having a common computer with multiple projects and/or emails will do some kind of linking.

Yes, if you use the same email on all projects.
That is why I say: "You obviously used the same email for all these projects"

The email is used in a hash formula (MD5 ?) to create your "BOINC Cross Project IDentifier" (which is not secret, i.e. is not password)
http://boincstats.com/en/stats/-1/user/detail/4258798/overview

The same email on another project will generate the same CPID so will "link" your accounts from those projects:
http://boincstats.com/en/stats/0/user/detail/10365107
http://boincstats.com/en/stats/152/user/detail/139239
http://boincstats.com/en/stats/49/user/detail/1442614



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1815431 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1815451 - Posted: 6 Sep 2016, 22:25:55 UTC - in response to Message 1814958.  
Last modified: 6 Sep 2016, 22:28:39 UTC

Your current account (userid=10365107) is gaining Credit very fast, in a few days it will have more credits than your older SETI@home/BOINC account (userid=8411114)

So the only thing needed to merge the oldest SETI@home Classic account to your current account is to click:
http://setiathome.berkeley.edu/sah_classic_link.php

... and paste your oldest email (@comcast) (you can just try any of your oldest emails if you are not sure which one was used)

This will give you:
- You original "Joined" date
- List of # and CPU time of SETI@home classic workunits in your account



Making progress. When you told me my 2006 Hawaii account was not linked to the old 2002 classic SETI stats, I figured my prior attempt didn't have the correct old Comcast address. I looked up some old archived emails from 2002 and saw my error. This time it worked, so my new 2016 CFL account now shows I have been a SETI member since 6 Jun 2002 including those old 2002 credits. Whoopee! LOL.
ID: 1815451 · Report as offensive
OzzFan
Volunteer tester
Avatar

Send message
Joined: 9 Apr 02
Posts: 15579
Credit: 55,291,621
RAC: 31,870
United States
Message 1815484 - Posted: 7 Sep 2016, 1:30:59 UTC - in response to Message 1815451.  
Last modified: 7 Sep 2016, 1:32:58 UTC

Your current account (userid=10365107) is gaining Credit very fast, in a few days it will have more credits than your older SETI@home/BOINC account (userid=8411114)

So the only thing needed to merge the oldest SETI@home Classic account to your current account is to click:
http://setiathome.berkeley.edu/sah_classic_link.php

... and paste your oldest email (@comcast) (you can just try any of your oldest emails if you are not sure which one was used)

This will give you:
- You original "Joined" date
- List of # and CPU time of SETI@home classic workunits in your account



Making progress. When you told me my 2006 Hawaii account was not linked to the old 2002 classic SETI stats, I figured my prior attempt didn't have the correct old Comcast address. I looked up some old archived emails from 2002 and saw my error. This time it worked, so my new 2016 CFL account now shows I have been a SETI member since 6 Jun 2002 including those old 2002 credits. Whoopee! LOL.


So that tells me your old account was never a BOINC-SETI account, but a SETI Classic account, since those are the only ones that can be merged with a BOINC-SETI account. That means this account was last used prior to the 2005 SETI Classic shutdown since all SETI Classic accounts were frozen, ready to be linked to a new BOINC-SETI account.

And for clarity of anyone else reading this thread, you never needed to have your old password or log into the old account (indeed you can't because it is frozen). The process is to create a BOINC-SETI account and link it to your old SETI Classic, if you had one, via the email address that was used when you registered your SETI Classic account.

This process is also explained on the front page where it links to instructions for SETI Classic users to follow.
ID: 1815484 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1815681 - Posted: 8 Sep 2016, 4:10:31 UTC - in response to Message 1815484.  

So that tells me your old account was never a BOINC-SETI account, but a SETI Classic account

He have 2 old accounts - one SETI Classic 2002 and one BOINC-SETI 2006 (and current account created ~10 days ago which was 2016 and now 2002)

This was clarified in this my post:
http://setiathome.berkeley.edu/forum_thread.php?id=80209&postid=1815148#1815148

The question was which of his BOINC-SETI accounts (2006 or 2016) to connect with the oldest SETI Classic 2002
He was trying to remember the password for the BOINC-SETI 2006 account.
Since he fast get more credit on the newest 2016 account than had on 2006 account this doubt was easily resolved.



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1815681 · Report as offensive
OzzFan
Volunteer tester
Avatar

Send message
Joined: 9 Apr 02
Posts: 15579
Credit: 55,291,621
RAC: 31,870
United States
Message 1815712 - Posted: 8 Sep 2016, 9:53:20 UTC - in response to Message 1815681.  
Last modified: 8 Sep 2016, 9:59:57 UTC

So that tells me your old account was never a BOINC-SETI account, but a SETI Classic account

He have 2 old accounts - one SETI Classic 2002 and one BOINC-SETI 2006 (and current account created ~10 days ago which was 2016 and now 2002)

This was clarified in this my post:
http://setiathome.berkeley.edu/forum_thread.php?id=80209&postid=1815148#1815148

The question was which of his BOINC-SETI accounts (2006 or 2016) to connect with the oldest SETI Classic 2002
He was trying to remember the password for the BOINC-SETI 2006 account.
Since he fast get more credit on the newest 2016 account than had on 2006 account this doubt was easily resolved.


I'm aware of what transpired, but thanks for the recap.
ID: 1815712 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1815924 - Posted: 9 Sep 2016, 14:59:07 UTC - in response to Message 1815681.  


...

He was trying to remember the password for the BOINC-SETI 2006 account.
Since he fast get more credit on the newest 2016 account than had on 2006 account this doubt was easily resolved.


Right. I earned 90K SETI credits in 10 days, twice what I earned in several months with my old computers. It would be even more, but I have had to throttle my late 2015 iMac27 at 25% to keep the heat down.
ID: 1815924 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3717
Credit: 8,890,292
RAC: 755
Bulgaria
Message 1815950 - Posted: 9 Sep 2016, 17:09:40 UTC - in response to Message 1815924.  

I have had to throttle my late 2015 iMac27 at 25% to keep the heat down.

Computing preferences
The better option for this is "Use at most 25% of the CPUs"

The other option "Use at most 25% of CPU time" will make the CPU load "bounce" as the tooltip say:
"Suspend/resume computing every few seconds to reduce CPU temperature and energy usage. Example: 75% means compute for 3 seconds, wait for 1 second, and repeat."



- ALF - "Find out what you don't do well ..... then don't do it!" :)
ID: 1815950 · Report as offensive
Walter Kraslawsky

Send message
Joined: 6 Jun 02
Posts: 8
Credit: 1,024,102
RAC: 0
United States
Message 1815955 - Posted: 9 Sep 2016, 17:52:17 UTC - in response to Message 1815950.  
Last modified: 9 Sep 2016, 18:45:45 UTC

I have had to throttle my late 2015 iMac27 at 25% to keep the heat down.

Computing preferences
The better option for this is "Use at most 25% of the CPUs"

The other option "Use at most 25% of CPU time" will make the CPU load "bounce" as the tooltip say:
"Suspend/resume computing every few seconds to reduce CPU temperature and energy usage. Example: 75% means compute for 3 seconds, wait for 1 second, and repeat."


Thanks for the suggestion, but I use TG Pro to watch what is going on. When I allow 25% of my cpus to run at 100%, all that did was bounce the cpus at random instead of in unison, without improving the net heat output. In fact most of the time TG Pro was reporting the fan running at a higher speed, which I suspect was due to the then-active cpu preventing the other three inactive adjacent cpus cooling as much as they would when all cooled in unison.

Edit: An alternate theory is that task switching between cpus has more overhead than unison wait-resume cycling.
ID: 1815955 · Report as offensive

Questions and Answers : Getting started : Returning contributor needs help recovering stats


 
©2017 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.