Symantec download insight blocking installation of SETI 8

Questions and Answers : Windows : Symantec download insight blocking installation of SETI 8
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Bruce Bradbury

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Message 1754259 - Posted: 6 Jan 2016, 3:30:02 UTC

I'm running win7 x64 enterprise edition - with an enterprise managed installation of Symantec AV. The 'download insight' part of this is blocking the installation of the new SETI executable.

I am able to temporarily disable the AV. How can I force an install of the update while the AV is disabled?

Can someone submit the executable to
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Profile david

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Message 1758164 - Posted: 22 Jan 2016, 11:54:55 UTC - in response to Message 1754259.  

Hi All,
I am using AVG FRee and it has identified the Seti v8 binary as containing, IDP ARES Generic.
It has cleaned my computer of the file(s). So at the moment I am not runing Seti. I will try and work out what is going on tomorrow.

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Profile Jord
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Message 1758169 - Posted: 22 Jan 2016, 12:06:24 UTC
Last modified: 22 Jan 2016, 12:09:36 UTC

We always tell people to exclude the BOINC data directory, its sub-directories and its files from being scanned by the anti-virus software. You can do this from within the AV software, look for an option to set up an exclusive directory, exceptions list or DMZ (demilitarized zone). The default BOINC directory path is to the hidden C:\Programdata\BOINC\ directory.

Then only scan the Data directory manually, when BOINC isn't running.

And yes, they are false positives, because of the way that the science software looks at the data, this is flagged by overzealous anti virus software as malicious, when it isn't. This happens with each new iteration of the science software.
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Randy C. Austin

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Message 1759738 - Posted: 27 Jan 2016, 18:24:37 UTC

I am having exactly the same issue as Bruce, however I am unable to change any Symantec settings, nor can I temporarily disable Symantec, due to this being my employer's PC.

I've been clicking Allow this file every few minutes for 2 days now but I just get prompted again in another few minutes.
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Message 1759744 - Posted: 27 Jan 2016, 19:17:16 UTC - in response to Message 1759738.  

You need to be an administrator on your computer and have FULL control to install software. Most work computers say you are an administrator but have many settings locked out bu the IT department. Since you are trying to install on a work computer you are going to have to have your IT guy allow the installation.
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Profile Bernie Vine
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Message 1759745 - Posted: 27 Jan 2016, 19:17:31 UTC

due to this being my employer's PC.

Is your employer happy for you to run SETI@Home?

If so you will need to speak to whoever controls your employers IT and they will have to set Symantec to allow the file.

If you don't have your employers permission, please do not run SETI@Home.
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Questions and Answers : Windows : Symantec download insight blocking installation of SETI 8

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