Questions and Answers :
Windows :
Symantec download insight blocking installation of SETI 8
Message board moderation
Author | Message |
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Bruce Bradbury Send message Joined: 17 May 99 Posts: 3 Credit: 7,976,704 RAC: 9 |
I'm running win7 x64 enterprise edition - with an enterprise managed installation of Symantec AV. The 'download insight' part of this is blocking the installation of the new SETI executable. I am able to temporarily disable the AV. How can I force an install of the update while the AV is disabled? Can someone submit the executable to https://submit.symantec.com/false_positive/? |
david Send message Joined: 28 May 02 Posts: 1 Credit: 4,034,524 RAC: 4 |
Hi All, I am using AVG FRee and it has identified the Seti v8 binary as containing, IDP ARES Generic. It has cleaned my computer of the file(s). So at the moment I am not runing Seti. I will try and work out what is going on tomorrow. David |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
We always tell people to exclude the BOINC data directory, its sub-directories and its files from being scanned by the anti-virus software. You can do this from within the AV software, look for an option to set up an exclusive directory, exceptions list or DMZ (demilitarized zone). The default BOINC directory path is to the hidden C:\Programdata\BOINC\ directory. Then only scan the Data directory manually, when BOINC isn't running. And yes, they are false positives, because of the way that the science software looks at the data, this is flagged by overzealous anti virus software as malicious, when it isn't. This happens with each new iteration of the science software. |
Randy C. Austin Send message Joined: 27 Mar 13 Posts: 1 Credit: 12,466,326 RAC: 0 |
I am having exactly the same issue as Bruce, however I am unable to change any Symantec settings, nor can I temporarily disable Symantec, due to this being my employer's PC. I've been clicking Allow this file every few minutes for 2 days now but I just get prompted again in another few minutes. |
papa9571 Send message Joined: 16 Nov 04 Posts: 5 Credit: 725,397 RAC: 0 |
You need to be an administrator on your computer and have FULL control to install software. Most work computers say you are an administrator but have many settings locked out bu the IT department. Since you are trying to install on a work computer you are going to have to have your IT guy allow the installation. |
Bernie Vine Send message Joined: 26 May 99 Posts: 9958 Credit: 103,452,613 RAC: 328 |
due to this being my employer's PC. Is your employer happy for you to run SETI@Home? If so you will need to speak to whoever controls your employers IT and they will have to set Symantec to allow the file. If you don't have your employers permission, please do not run SETI@Home. |
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