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Panic Mode On (100) Server Problems?
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Author | Message |
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Richard Haselgrove Send message Joined: 4 Jul 99 Posts: 14650 Credit: 200,643,578 RAC: 874 |
Tracing route to setiathome.berkeley.edu [208.68.240.110] OK, they must have registered the ...ssl... version as a spare, and parked it on the website server just in case. False alarm, forget I spoke. But do remember that this website address - the one in your browser address bar, above this discussion - is not the one used by BOINC to upload, download, or report completed work. All three of those are different. So tracing the route to the message boards doesn't tell you anything more that what you can see on screen already - either you reach the website, or you don't. |
Jimbocous Send message Joined: 1 Apr 13 Posts: 1853 Credit: 268,616,081 RAC: 1,349 |
closed boinc down and then restarted boinc straight after retried to send completed work units in and they went straight through and down loaded my cash to full again. the other pc wouldn't close down boinc so rebooted it and the same result all work sent in and cash filled up to max. les Full reboot here on both machines yielded no help. Can still upload, but cannot report or get new work. Tracert the same as before and as others. |
Mike Send message Joined: 17 Feb 01 Posts: 34258 Credit: 79,922,639 RAC: 80 |
I hate this silver badge. :(( With each crime and every kindness we birth our future. |
Richard Haselgrove Send message Joined: 4 Jul 99 Posts: 14650 Credit: 200,643,578 RAC: 874 |
I wonder if TCP Optimizer might help some of those who haven't been able to connect at all. As I recall, I set my machines up with that before the move to the co-lo and currently I'm at least getting intermittently successfully connections. You mean the instructions for enabling TCP timestamps and window scaling, as provided for in RFC 1323? No, they won't help. They smooth and accelerate the transfer of data - mainly for downloads - after you've connected. They don't help you connect in the first place. |
Cos Send message Joined: 29 Sep 15 Posts: 1 Credit: 3,178 RAC: 0 |
Hey guys. I just wanted to report that something seems to be going wrong with the server because I cannot receive new tasks from seti@home nor can I send you the ones I finished. It's been like that for a while now. I don't think the problem is from the boinc software because I have like a dozen other projects going on which work fine. I restarted the program, restarted the pc but no luck. http://i.imgur.com/FiEUBVV.png |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
But do remember that this website address - the one in your browser address bar, above this discussion - is not the one used by BOINC to upload, download, or report completed work. All three of those are different. So tracing the route to the message boards doesn't tell you anything more that what you can see on screen already - either you reach the website, or you don't. Well, in that case: Tracing route to synergy.ssl.berkeley.edu [208.68.240.126] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 6 ms 5 ms 5 ms 10.254.138.1 3 7 ms 6 ms 7 ms tb-rc0001-cr101-xe-0-3-4-0.core.as9143.net [213.51.186.180] 4 12 ms 9 ms 9 ms asd-tr0042-cr101-ae5-0.core.as9143.net [213.51.158.18] 5 11 ms 9 ms 11 ms lag-19.ear2.Amsterdam1.Level3.net [212.72.42.245] 6 155 ms 154 ms 155 ms ae-4-90.ear1.SanJose1.Level3.net [4.69.152.215] 7 155 ms 154 ms 155 ms ae-4-90.ear1.SanJose1.Level3.net [4.69.152.215] 8 192 ms 198 ms 198 ms CENIC.ear1.SanJose1.Level3.net [4.15.122.46] 9 198 ms 205 ms 204 ms dc-oak-agg4--svl-agg4-100ge.cenic.net [137.164.46.144] 10 202 ms 201 ms 202 ms ucb--oak-agg4-10g.cenic.net [137.164.50.31] 11 172 ms 173 ms 171 ms t2-3.inr-201-sut.Berkeley.EDU [128.32.0.37] 12 208 ms 206 ms 211 ms et3-48.inr-311-ewdc.Berkeley.EDU [128.32.0.101] 13 et3-48.inr-311-ewdc.Berkeley.EDU [128.32.0.101] reports: Destination host unreachable. Trace complete. |
Sonicman Send message Joined: 17 Nov 04 Posts: 7 Credit: 18,421,416 RAC: 4 |
Agreed, something not working right.... |
Jeff Buck Send message Joined: 11 Feb 00 Posts: 1441 Credit: 148,764,870 RAC: 0 |
I wonder if TCP Optimizer might help some of those who haven't been able to connect at all. As I recall, I set my machines up with that before the move to the co-lo and currently I'm at least getting intermittently successfully connections. Well, as I recall, there was more to it that just the RFC 1323. If you let TCP Optimizer do its thing, it also may adjust the MTU size and a few other things. I'm just bringing it up because it seems strange that some users can't successfully connect at all, while others, like me, are having at least some success. So, I was wondering if optimized TCP settings might have some bearing on that success rate. EDIT: Changed the link to force it, hopefully, to the beginning of that thread. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
Tracing route to synergy.ssl.berkeley.edu [208.68.240.126] Oh my, is it that easy? The servers can be traced based upon their name! Just stick .ssl.berkeley.edu to the end. That's easier than figuring out what their IP address is through a <sched_debug> flag. |
Mike Send message Joined: 17 Feb 01 Posts: 34258 Credit: 79,922,639 RAC: 80 |
I hate this silver badge. :(( Certainly not my friend. With each crime and every kindness we birth our future. |
TBar Send message Joined: 22 May 99 Posts: 5204 Credit: 840,779,836 RAC: 2,768 |
But do remember that this website address - the one in your browser address bar, above this discussion - is not the one used by BOINC to upload, download, or report completed work. All three of those are different. So tracing the route to the message boards doesn't tell you anything more that what you can see on screen already - either you reach the website, or you don't. Mine seems to be connecting; traceroute to synergy.ssl.berkeley.edu (208.68.240.126), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.196 ms 0.646 ms 0.686 ms 2 l100.tampfl-vfttp-76.verizon-gni.net (96.254.233.1) 7.711 ms 6.700 ms 7.977 ms 3 g0-5-5-0.tampfl-lcr-22.verizon-gni.net (130.81.110.228) 12.235 ms 12.016 ms 12.889 ms 4 * * * 5 0.ae4.br1.mia19.alter.net (140.222.225.113) 17.624 ms 16.546 ms 17.973 ms 6 lag-10.ear2.miami2.level3.net (4.68.71.169) 16.953 ms 17.545 ms 17.245 ms 7 ae-31-51.ebr1.miami1.level3.net (4.69.138.91) 69.712 ms 69.655 ms 69.640 ms 8 ae-2-2.ebr1.dallas1.level3.net (4.69.140.133) 70.492 ms 69.189 ms 70.187 ms 9 ae-71-71.csw2.dallas1.level3.net (4.69.151.137) 67.432 ms 70.041 ms 69.654 ms 10 ae-73-73.ebr3.dallas1.level3.net (4.69.151.146) 70.198 ms 69.233 ms 70.177 ms 11 ae-3-3.ebr2.losangeles1.level3.net (4.69.132.77) 69.913 ms 69.731 ms 69.722 ms 12 ae-82-82.csw3.losangeles1.level3.net (4.69.137.26) 70.151 ms 69.363 ms 70.057 ms 13 * * * 14 cenic.ear1.losangeles1.level3.net (4.35.156.66) 70.261 ms 69.162 ms 70.457 ms 15 dc-svl-agg4--lax-agg6-100ge.cenic.net (137.164.11.1) 77.146 ms 76.815 ms 77.960 ms 16 dc-oak-agg4--svl-agg4-100ge.cenic.net (137.164.46.144) 79.872 ms 76.818 ms 79.945 ms 17 ucb--oak-agg4-10g.cenic.net (137.164.50.31) 79.880 ms 79.596 ms 79.809 ms 18 t2-3.inr-202-reccev.berkeley.edu (128.32.0.39) 80.130 ms 79.473 ms 79.883 ms 19 et3-47.inr-311-ewdc.berkeley.edu (128.32.0.103) 79.960 ms 78.861 ms 80.162 ms 20 et3-47.inr-311-ewdc.berkeley.edu (128.32.0.103) 552.653 ms !H * 1092.686 ms !H Of course, anything trying to get through e3-47.inr-310-ewdc.berkeley.edu (128.32.0.99) gets stuck... traceroute to georgem.ssl.berkeley.edu (208.68.240.119), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 0.951 ms 0.708 ms 0.628 ms 2 l100.tampfl-vfttp-76.verizon-gni.net (96.254.233.1) 7.882 ms 7.109 ms 7.211 ms 3 g0-5-5-0.tampfl-lcr-21.verizon-gni.net (130.81.109.254) 19.938 ms 9.178 ms 10.268 ms 4 * * * 5 0.ae3.br1.mia19.alter.net (140.222.225.111) 18.454 ms 16.160 ms 19.890 ms 6 lag-10.ear2.miami2.level3.net (4.68.71.169) 20.245 ms 19.688 ms 19.960 ms 7 ae-31-51.ebr1.miami1.level3.net (4.69.138.91) 69.785 ms 69.710 ms 69.686 ms 8 ae-2-2.ebr1.dallas1.level3.net (4.69.140.133) 73.699 ms 68.940 ms 70.357 ms 9 ae-91-91.csw4.dallas1.level3.net (4.69.151.161) 70.221 ms 70.758 ms 70.137 ms 10 ae-93-93.ebr3.dallas1.level3.net (4.69.151.170) 69.980 ms 69.542 ms 69.664 ms 11 ae-3-3.ebr2.losangeles1.level3.net (4.69.132.77) 70.199 ms 72.246 ms 70.183 ms 12 ae-72-72.csw2.losangeles1.level3.net (4.69.137.22) 71.892 ms 73.291 ms 69.115 ms 13 * ae-2-70.ear1.losangeles1.level3.net (4.69.144.82) 68.848 ms 70.403 ms 14 cenic.ear1.losangeles1.level3.net (4.35.156.66) 69.179 ms 72.375 ms 72.429 ms 15 dc-svl-agg4--lax-agg6-100ge.cenic.net (137.164.11.1) 80.211 ms 79.463 ms 79.177 ms 16 dc-oak-agg4--svl-agg4-100ge.cenic.net (137.164.46.144) 79.884 ms 79.767 ms 79.962 ms 17 ucb--oak-agg4-10g.cenic.net (137.164.50.31) 82.661 ms 79.562 ms 79.979 ms 18 t2-3.inr-202-reccev.berkeley.edu (128.32.0.39) 79.628 ms 79.443 ms 79.875 ms 19 e3-47.inr-310-ewdc.berkeley.edu (128.32.0.99) 80.160 ms 79.544 ms 79.931 ms 20 * * * 21 * * * 22 * *shrugs* |
Richard Haselgrove Send message Joined: 4 Jul 99 Posts: 14650 Credit: 200,643,578 RAC: 874 |
But do remember that this website address - the one in your browser address bar, above this discussion - is not the one used by BOINC to upload, download, or report completed work. All three of those are different. So tracing the route to the message boards doesn't tell you anything more that what you can see on screen already - either you reach the website, or you don't. Likewise. I've now got a laptop in front of me with four separate tracert consoles open, each chugging away towards one of the four servers. Upload, download, and website all route through inr-310 and reach their (mostly stealthed) destination - only the website server is friendly enough to introduce itself (hello, muarae1). The scheduler is still trying to route through inr-311, and is unreachable via tracert - though in practical use, about half my scheduler requests seem to actually make it. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
12 208 ms 206 ms 211 ms et3-48.inr-311-ewdc.Berkeley.EDU [128.32.0.101] To/through different servers. t2-3.inr-202-reccev.berkeley.edu (128.32.0.39) for you, which seems to work. t2-3.inr-201-sut.Berkeley.EDU [128.32.0.37] for me, which seems to point to a dead end. et3-47 (128.32.0.103) for you, et3-48 (128.32.0.101) for me. |
Mike Send message Joined: 17 Feb 01 Posts: 34258 Credit: 79,922,639 RAC: 80 |
I hate this silver badge. :(( I guess i missunderstood. I´m trying but with my new 380. With each crime and every kindness we birth our future. |
Richard Haselgrove Send message Joined: 4 Jul 99 Posts: 14650 Credit: 200,643,578 RAC: 874 |
et3-47 (128.32.0.103) for you, I *think* those are simply two separate incoming interfaces into the same (inr-311) router. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
I think it matters where we come from before that time. t2-3.inr-201 or t2-3.inr-202 seems to decide if we're going to e(t)3-47 or e(t)3-48 And I see everyone with 202 and 47 getting through and everyone with 201 and 48 getting stuck. Same route to the BOINC forums, for me also through t2-3.inr-201-sut.Berkeley.EDU and getting stuck in et3-48.inr-311-ewdc.Berkeley.EDU Isn't there a way to re-route through another node into Berkeley? Edit: Yes... Campus Topology PDF shows the two servers I pointed out to be core routers. |
geoff Send message Joined: 25 Apr 00 Posts: 123 Credit: 34,100,351 RAC: 18 |
What is the DNS address used for reporting wus? If you put 208.68.240.110 into the web address bar you get the seti home page and 208.68.240.126 goes to apache test page. Tracert pings are not accepted by these addresses maybe to stop dos attacks? |
Bruce Send message Joined: 15 Mar 02 Posts: 123 Credit: 124,955,234 RAC: 11 |
Everything worked fine up to 7:00AM PDT, then at 7:15AM PDT I started to get the Couldn't connect to server message, and it's been that way since. Richard, you are probably right about the trace of setiathome.berkeley.edu. I can reach all of the web pages. I don't know the IP address of the Scheduler, so I tried the trace that Ageless did of synergy.ssl.berkeley.edu and received this: Tracing route to synergy.ssl.berkeley.edu [208.68.240.126] over a maximum of 30 hops: 11 76 ms 75 ms 75 ms calren-cenic.paix.net [198.32.176.33] 12 77 ms 77 ms 77 ms dc-oak-agg4--paix-px1-ge.cenic.net [137.164.47.1 9] 13 78 ms 77 ms 78 ms ucb--oak-agg4-10g.cenic.net [137.164.50.31] 14 79 ms 78 ms 78 ms t2-3.inr-201-sut.Berkeley.EDU [128.32.0.37] 15 78 ms 78 ms 78 ms et3-48.inr-311-ewdc.Berkeley.EDU [128.32.0.101] 16 * et3-48.inr-311-ewdc.Berkeley.EDU [128.32.0.101] reports: Destinat ion host unreachable. I don't know why I can't connect to the Scheduler, but it's not because of anything that I did. Bruce Bruce |
Richard Haselgrove Send message Joined: 4 Jul 99 Posts: 14650 Credit: 200,643,578 RAC: 874 |
What is the DNS address used for reporting wus? setiboinc.ssl.berkeley.edu The full scheduler url is http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi If you put that into a browser address bar, you get (as would be expected) <scheduler_reply> <scheduler_version>707</scheduler_version> <master_url>http://setiathome.berkeley.edu/</master_url> <request_delay>303.000000</request_delay> <message priority="low">Error in request message: xp.get_tag() failed</message> <project_name>SETI@home</project_name> </scheduler_reply> |
TBar Send message Joined: 22 May 99 Posts: 5204 Credit: 840,779,836 RAC: 2,768 |
Strange you can get to muarae1 through e3-47.inr-310-ewdc.berkeley.edu (128.32.0.99) but not the others; traceroute to muarae1.ssl.berkeley.edu (208.68.240.110), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.196 ms 1.055 ms 0.499 ms 2 l100.tampfl-vfttp-76.verizon-gni.net (96.254.233.1) 8.062 ms 7.292 ms 7.233 ms 3 g0-5-5-0.tampfl-lcr-22.verizon-gni.net (130.81.110.228) 22.944 ms 22.955 ms 17.657 ms 4 * * * 5 0.ae4.br1.mia19.alter.net (140.222.225.113) 18.191 ms 17.348 ms 17.465 ms 6 lag-10.ear2.miami2.level3.net (4.68.71.169) 1487.560 ms 2797.003 ms * 7 ae-31-51.ebr1.miami1.level3.net (4.69.138.91) 68.938 ms 69.456 ms 70.443 ms 8 ae-2-2.ebr1.dallas1.level3.net (4.69.140.133) 69.647 ms 69.677 ms 69.685 ms 9 ae-61-61.csw1.dallas1.level3.net (4.69.151.125) 70.185 ms 69.340 ms 70.421 ms 10 ae-63-63.ebr3.dallas1.level3.net (4.69.151.134) 69.674 ms 69.765 ms 69.666 ms 11 ae-3-3.ebr2.losangeles1.level3.net (4.69.132.77) 70.202 ms 68.913 ms 70.406 ms 12 ae-62-62.csw1.losangeles1.level3.net (4.69.137.18) 71.915 ms 71.892 ms 70.659 ms 13 ae-1-60.ear1.losangeles1.level3.net (4.69.144.18) 69.400 ms 70.311 ms 69.195 ms 14 cenic.ear1.losangeles1.level3.net (4.35.156.66) 70.654 ms 68.771 ms 70.712 ms 15 dc-svl-agg4--lax-agg6-100ge.cenic.net (137.164.11.1) 76.889 ms 77.594 ms 79.917 ms 16 dc-oak-agg4--svl-agg4-100ge.cenic.net (137.164.46.144) 79.918 ms 79.437 ms 80.211 ms 17 ucb--oak-agg4-10g.cenic.net (137.164.50.31) 79.904 ms 79.574 ms 79.950 ms 18 t2-3.inr-202-reccev.berkeley.edu (128.32.0.39) 79.855 ms 79.725 ms 87.204 ms 19 e3-47.inr-310-ewdc.berkeley.edu (128.32.0.99) 80.117 ms 79.545 ms 79.908 ms 20 muarae1.ssl.berkeley.edu (208.68.240.110) 79.885 ms 79.599 ms 79.880 ms traceroute to bruno.ssl.berkeley.edu (208.68.240.118), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.581 ms 0.440 ms 0.463 ms 2 l100.tampfl-vfttp-76.verizon-gni.net (96.254.233.1) 5.764 ms 7.884 ms 6.716 ms 3 g0-5-5-0.tampfl-lcr-22.verizon-gni.net (130.81.110.228) 10.415 ms 11.542 ms 10.439 ms 4 * * * 5 0.ae4.br1.mia19.alter.net (140.222.225.113) 17.617 ms 17.352 ms 17.786 ms 6 lag-10.ear2.miami2.level3.net (4.68.71.169) 17.948 ms 16.416 ms 17.557 ms 7 ae-31-51.ebr1.miami1.level3.net (4.69.138.91) 69.583 ms 69.713 ms 69.670 ms 8 ae-2-2.ebr1.dallas1.level3.net (4.69.140.133) 70.426 ms 69.328 ms 70.147 ms 9 ae-71-71.csw2.dallas1.level3.net (4.69.151.137) 69.671 ms 69.537 ms 69.941 ms 10 ae-73-73.ebr3.dallas1.level3.net (4.69.151.146) 70.182 ms 69.148 ms 70.214 ms 11 ae-3-3.ebr2.losangeles1.level3.net (4.69.132.77) 69.647 ms 70.095 ms 69.669 ms 12 ae-72-72.csw2.losangeles1.level3.net (4.69.137.22) 70.214 ms 71.792 ms 70.417 ms 13 * * * 14 cenic.ear1.losangeles1.level3.net (4.35.156.66) 72.035 ms 69.384 ms 70.304 ms 15 dc-svl-agg4--lax-agg6-100ge.cenic.net (137.164.11.1) 77.151 ms 76.800 ms 77.902 ms 16 dc-oak-agg4--svl-agg4-100ge.cenic.net (137.164.46.144) 79.932 ms 79.483 ms 79.883 ms 17 ucb--oak-agg4-10g.cenic.net (137.164.50.31) 80.165 ms 79.490 ms 79.888 ms 18 t2-3.inr-202-reccev.berkeley.edu (128.32.0.39) 79.869 ms 79.519 ms 80.138 ms 19 e3-47.inr-310-ewdc.berkeley.edu (128.32.0.99) 80.030 ms 79.199 ms 79.898 ms 20 * * * 21 * * * 22 * * * |
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