Is downloading Seti@Home work still an issue for Mac users? 9/29/14

Questions and Answers : Macintosh : Is downloading Seti@Home work still an issue for Mac users? 9/29/14
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Xoa Gray

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Message 1579468 - Posted: 29 Sep 2014, 17:47:37 UTC

So I've been away for a bit and decided today I'd hop back on the Seti@Home project. I installed it on several devices, including my Mac.

On the mac, it installed just fine, hooked to Seti@Home just fine, but when it tries to download work it looks like it's finishing the downloads but they all say failed. I tried attaching my Mac to another project and everything works just fine, so this appears to be uniquely Seti@home having the issue. It looks like there are some threads on here talking about this issue, but they're old, is this still a problem with Seti@Home and BOINC on the Mac?
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Message 1579725 - Posted: 30 Sep 2014, 1:01:10 UTC - in response to Message 1579468.  

Currently there are only applications for the CPU portion of the Macs. There is beta testing going on right now for the Nvidia Graphic cards in the MacBook Pros and Imacs. There is also apps for the iGPU in the Macbooks and iMacs that seem to work Iris Pro Graphics in those. So, hopefully we will see these released in the near future. Can you post the first 30 lines of the Event Log so we can look at it and see if there is a problem.

Not sure if this is related to your problem but look at this thread.

http://setiathome.berkeley.edu/forum_thread.php?id=65934&postid=1166622

Please do post your event log here.
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Message 1579768 - Posted: 30 Sep 2014, 4:17:29 UTC - in response to Message 1579725.  

It's more than 30 lines, but there were some errors so I thought I'd post them too.

Also, I already tried the telling the client to skip verification, it didn't seem to help. Seti@home jobs seem to download, then immediately fail. I've also tried deleting and reconnecting the account.

Mon Sep 29 11:23:35 2014 | | cc_config.xml not found - using defaults
Mon Sep 29 11:23:35 2014 | | Starting BOINC client version 7.2.42 for x86_64-apple-darwin
Mon Sep 29 11:23:35 2014 | | log flags: file_xfer, sched_ops, task
Mon Sep 29 11:23:35 2014 | | Libraries: libcurl/7.26.0 OpenSSL/1.0.1e zlib/1.2.5 c-ares/1.9.1
Mon Sep 29 11:23:35 2014 | | Data directory: /Library/Application Support/BOINC Data
Mon Sep 29 11:23:35 2014 | | OpenCL: NVIDIA GPU 0: GeForce 320M (driver version 8.24.16 310.90.9.05f01, device version OpenCL 1.0, 256MB, 256MB available, 91 GFLOPS peak)
Mon Sep 29 11:23:35 2014 | | OpenCL CPU: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2)
Mon Sep 29 11:23:35 2014 | | Host name: spectre
Mon Sep 29 11:23:35 2014 | | Processor: 2 GenuineIntel Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz [x86 Family 6 Model 23 Stepping 10]
Mon Sep 29 11:23:35 2014 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 xsave
Mon Sep 29 11:23:35 2014 | | OS: Mac OS X 10.9.5 (Darwin 13.4.0)
Mon Sep 29 11:23:35 2014 | | Memory: 8.00 GB physical, 80.84 GB virtual
Mon Sep 29 11:23:35 2014 | | Disk: 464.96 GB total, 80.60 GB free
Mon Sep 29 11:23:35 2014 | | Local time is UTC -4 hours
Mon Sep 29 11:23:35 2014 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7396780; resource share 100
Mon Sep 29 11:23:35 2014 | SETI@home | General prefs: from SETI@home (last modified 29-Jun-2005 21:03:11)
Mon Sep 29 11:23:35 2014 | SETI@home | Computer location: home
Mon Sep 29 11:23:35 2014 | SETI@home | General prefs: no separate prefs for home; using your defaults
Mon Sep 29 11:23:35 2014 | | Reading preferences override file
Mon Sep 29 11:23:35 2014 | | Preferences:
Mon Sep 29 11:23:35 2014 | | max memory usage when active: 4096.00MB
Mon Sep 29 11:23:35 2014 | | max memory usage when idle: 7372.80MB
Mon Sep 29 11:23:35 2014 | | max disk usage: 80.51GB
Mon Sep 29 11:23:35 2014 | | suspend work if non-BOINC CPU load exceeds 25%
Mon Sep 29 11:23:35 2014 | | (to change preferences, visit a project web site or select Preferences in the Manager)
Mon Sep 29 11:23:35 2014 | | Resetting file projects/setiathome.berkeley.edu/ap_602.jpg: wrong size
Mon Sep 29 11:23:35 2014 | | Not using a proxy
Mon Sep 29 11:23:36 2014 | SETI@home | Sending scheduler request: To fetch work.
Mon Sep 29 11:23:36 2014 | SETI@home | Reporting 1 completed tasks
Mon Sep 29 11:23:36 2014 | SETI@home | Requesting new tasks for CPU and NVIDIA
Mon Sep 29 11:23:37 2014 | SETI@home | Started download of ap_602.jpg
Mon Sep 29 11:23:38 2014 | SETI@home | Incomplete read of 3432.000000 < 5KB for ap_602.jpg - truncating
Mon Sep 29 11:23:38 2014 | SETI@home | Finished download of ap_602.jpg
Mon Sep 29 11:23:38 2014 | SETI@home | [error] File ap_602.jpg has wrong size: expected 7653, got 0
Mon Sep 29 11:23:38 2014 | SETI@home | [error] Checksum or signature error for ap_602.jpg
Mon Sep 29 11:23:38 2014 | SETI@home | Scheduler request completed: got 2 new tasks
Mon Sep 29 11:23:40 2014 | SETI@home | Started download of ap_602.jpg
Mon Sep 29 11:23:40 2014 | SETI@home | Started download of ap_27mr08al_B2_P0_00077_20140928_15916.wu
Mon Sep 29 11:23:41 2014 | SETI@home | Incomplete read of 3432.000000 < 5KB for ap_602.jpg - truncating
Mon Sep 29 11:23:41 2014 | SETI@home | Finished download of ap_602.jpg
Mon Sep 29 11:23:41 2014 | SETI@home | Started download of ap_27fe09aa_B5_P1_00078_20140928_30515.wu
Mon Sep 29 11:23:41 2014 | SETI@home | [error] File ap_602.jpg has wrong size: expected 7653, got 0
Mon Sep 29 11:23:41 2014 | SETI@home | [error] Checksum or signature error for ap_602.jpg
Mon Sep 29 11:24:30 2014 | SETI@home | Finished download of ap_27mr08al_B2_P0_00077_20140928_15916.wu
Mon Sep 29 11:24:35 2014 | SETI@home | Finished download of ap_27fe09aa_B5_P1_00078_20140928_30515.wu
Mon Sep 29 11:25:01 2014 | SETI@home | Resetting project
Mon Sep 29 11:25:06 2014 | SETI@home | Master file download succeeded
Mon Sep 29 11:25:11 2014 | SETI@home | Sending scheduler request: To fetch work.
Mon Sep 29 11:25:11 2014 | SETI@home | Requesting new tasks for CPU and NVIDIA
Mon Sep 29 11:25:12 2014 | SETI@home | Scheduler request completed: got 2 new tasks
Mon Sep 29 11:25:12 2014 | SETI@home | Resent lost task ap_27fe09aa_B5_P1_00078_20140928_30515.wu_2
Mon Sep 29 11:25:12 2014 | SETI@home | Resent lost task ap_27mr08al_B2_P0_00077_20140928_15916.wu_3
Mon Sep 29 11:25:14 2014 | SETI@home | Started download of astropulse_6.02_i686-apple-darwin
Mon Sep 29 11:25:14 2014 | SETI@home | Started download of astropulse_6.02_AUTHORS
Mon Sep 29 11:25:15 2014 | SETI@home | Finished download of astropulse_6.02_AUTHORS
Mon Sep 29 11:25:15 2014 | SETI@home | Started download of astropulse_6.02_COPYING
Mon Sep 29 11:25:16 2014 | SETI@home | Finished download of astropulse_6.02_COPYING
Mon Sep 29 11:25:16 2014 | SETI@home | Started download of astropulse_6.02_COPYRIGHT
Mon Sep 29 11:25:17 2014 | SETI@home | Finished download of astropulse_6.02_COPYRIGHT
Mon Sep 29 11:25:17 2014 | SETI@home | Started download of ap_graphics_6.02_i686-apple-darwin
Mon Sep 29 11:25:20 2014 | SETI@home | Finished download of astropulse_6.02_i686-apple-darwin
Mon Sep 29 11:25:20 2014 | SETI@home | Finished download of ap_graphics_6.02_i686-apple-darwin
Mon Sep 29 11:25:20 2014 | SETI@home | Started download of ap_602.jpg
Mon Sep 29 11:25:20 2014 | SETI@home | Started download of ap_27fe09aa_B5_P1_00078_20140928_30515.wu
Mon Sep 29 11:25:22 2014 | SETI@home | Incomplete read of 3432.000000 < 5KB for ap_602.jpg - truncating
Mon Sep 29 11:25:22 2014 | SETI@home | Finished download of ap_602.jpg
Mon Sep 29 11:25:22 2014 | SETI@home | Started download of ap_27mr08al_B2_P0_00077_20140928_15916.wu
Mon Sep 29 11:25:22 2014 | SETI@home | [error] File ap_602.jpg has wrong size: expected 7653, got 0
Mon Sep 29 11:25:22 2014 | SETI@home | [error] Checksum or signature error for ap_602.jpg
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Message 1579794 - Posted: 30 Sep 2014, 5:26:20 UTC

It looks like you are only having problems with the images.

Try going Here selecting edit preferences and take the check mark out of Image Verification.

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Message 1579855 - Posted: 30 Sep 2014, 9:43:21 UTC - in response to Message 1579794.  
Last modified: 30 Sep 2014, 10:05:15 UTC

I read about doing that in another post, and have already tried it. Still seems to fail. Do I need to reboot after unpicking the box?

*edit*
I tried rebooting, it didn't fix the problem. Also, I noticed that it says "Communication deferred" most of the time.
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Message 1579879 - Posted: 30 Sep 2014, 12:55:36 UTC - in response to Message 1579855.  

Do you have a firewall or antivirus running on that computer? If so, try turning them off and relaunching BOINC. See if those downloads go through then. Sometimes the antivirus will block BOINC or even think that the files are viruses and block them. That's cover also in a different thread somewhere.
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Message 1579889 - Posted: 30 Sep 2014, 13:35:42 UTC - in response to Message 1579879.  
Last modified: 30 Sep 2014, 13:38:05 UTC

I don't have antivirus installed on my Mac, and with the firewall off the issue persists.

Of note, I also run Einstein@Home on the Mac and that's working just fine, work is downloaded and uploaded without issue. Whatever is going on seems to be specific to Seti@Home.
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Message 1579922 - Posted: 30 Sep 2014, 15:17:17 UTC - in response to Message 1579889.  

I'm not sure where to go next. TBar is really good at Mac issues. http://setiathome.berkeley.edu/show_user.php?userid=9788093
You might want to send him a private message and ask him for help.
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Message 1579933 - Posted: 30 Sep 2014, 15:50:40 UTC - in response to Message 1579922.  

Okay, Thanks for trying. :)
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Message 1580307 - Posted: 1 Oct 2014, 0:26:10 UTC - in response to Message 1579933.  

Take a look at this thread as well. It's from the beta site but also describe same problem. The link he includes is from the beta site but it's still the same file. You could try downloading it and moving it to the file and follow their instructions for setting the permissions and see if that works

http://setiweb.ssl.berkeley.edu/beta/forum_thread.php?id=2032&postid=45696
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Questions and Answers : Macintosh : Is downloading Seti@Home work still an issue for Mac users? 9/29/14


 
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