HE connection problems thread

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Message 1129526 - Posted: 19 Jul 2011, 0:10:55 UTC - in response to Message 1129474.  


Yes, we would love to know what HE has done with the trouble ticket, but unless Matt or Jeff calls them and posts the answer here we never will.

It wouldn't surprise me to find out it is a filter at a PAIX router that is sensing a DDOS attack on SETI and attempting to deflect it. It may be very hard to debug absent a pile of timely trace routes and some good log files.

They can look at my log files...I have Nothing to hide.


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Message 1129835 - Posted: 19 Jul 2011, 22:33:17 UTC
Last modified: 19 Jul 2011, 22:34:35 UTC

I know this is probably already known, but I have been unable to connect to the SETI servers for over a week. My IP is: 187.140.26.252, in Mexico. Today I tried using Hotspot Shield, which I use to change my IP for certain things, and I was able to down a task just now for the first time in quite a while. The IP I was assigned was in Chicago. I guess I'll have to change my IP whenever the task finishes, just like the old days of dial-up. Hope the problem gets fixed soon! I know it's being worked.

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Message 1129964 - Posted: 20 Jul 2011, 7:08:43 UTC

Since a week or so, the proxy solution I'd reported on, has gone again: No uploads nor downloads to/from berkeley again.
Some experiments with proxy configurations failed, and without any proxy I'm getting the "Internet access OK - project servers may be temporarily down." (So, same situation as others are in.)
It seems curious to me that on some days my client is updating statistics: I assume, some evaluated result in the pipe has caused it.
---
And since three weeks we have no signal at all from Matt Lebofsky, who opened this thread!
Is he still alive? Was he called back to his home planet? For holidays?
Does he have no time to write here?

A personal ping would be useful!

So we do not know if anybody is working on the connection problem, at all.
What about other responsible persons?

While normal operations seem to continue we even don't know how many clients are affected...


<a href="http://allprojectstats.com/showuser.php?id=622594"><img src="http://allprojectstats.com/su622594n3-2a12-1-0.png" border=0>
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Message 1130025 - Posted: 20 Jul 2011, 13:37:39 UTC

I was able, once again this morning, although it took several retries, to download a task using Hotspot Shield to change my IP from Mexico to Chicago. How can I get the server to send me several tasks at once? That would be so much more convenient.

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Message 1130036 - Posted: 20 Jul 2011, 14:34:48 UTC - in response to Message 1129964.  

And since three weeks we have no signal at all from Matt Lebofsky, who opened this thread!
Is he still alive? Was he called back to his home planet? For holidays?
Does he have no time to write here?


Matt posted this in the tech news forum about a month ago. I'm sure the other guys are keeping a close watch on the problem but since it is on HEs' side there is little they can do except continue to give HE any help they can.



Sorry my posts continue to be intermittent. I apologize but expect things to get worse as the music career will temporary consume me. You may see rather significant periods of silence from me for the next... I dunno... 6 to 12 months? I'm sure the others will chime in as needed if I'm not around.

- Matt



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Message 1130336 - Posted: 21 Jul 2011, 6:26:10 UTC

Will this ever get fixed eventually?
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Message 1130443 - Posted: 21 Jul 2011, 16:20:13 UTC
Last modified: 21 Jul 2011, 16:23:21 UTC

Eventually...They have a work ticket filed with Hurricane Electric where the Routing problem seems to be.
As a fellow "Old Timer" I hope they find the problem soon.
I also remember in the S@H classic days we would sometimes have some long waits.
Things are more complicated now but I have faith in the staff.
They will find it soon...Until then I will still use a PROXY to get what Work I can.
Have patients [STS]LoB. ;-]

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Message 1130567 - Posted: 22 Jul 2011, 17:32:16 UTC - in response to Message 1130443.  

If the proxy solution worked for me as well...
It uploaded some three results and then stopped working again...
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Message 1130644 - Posted: 22 Jul 2011, 19:42:25 UTC

I was able to get some 58 tasks on the 20th and completed them all. I was able to upload 28 as they were completed, but the last 30 have been waiting since about 14:45 yesterday when the servers went down since then I have not been able to contact the upload servers.
This is the response I get when I try;

7/22/2011 12:41:21 PM | SETI@home | update requested by user
7/22/2011 12:41:29 PM | SETI@home | Sending scheduler request: Requested by user.
7/22/2011 12:41:29 PM | SETI@home | Reporting 30 completed tasks, not requesting new tasks
7/22/2011 12:41:32 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/22/2011 12:41:36 PM | | Project communication failed: attempting access to reference site
7/22/2011 12:41:37 PM | | Internet access OK - project servers may be temporarily down.





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Message 1130645 - Posted: 22 Jul 2011, 19:45:45 UTC - in response to Message 1130644.  

I was able to get some 58 tasks on the 20th and completed them all. I was able to upload 28 as they were completed, but the last 30 have been waiting since about 14:45 yesterday when the servers went down since then I have not been able to contact the upload servers.
This is the response I get when I try;

7/22/2011 12:41:21 PM | SETI@home | update requested by user
7/22/2011 12:41:29 PM | SETI@home | Sending scheduler request: Requested by user.
7/22/2011 12:41:29 PM | SETI@home | Reporting 30 completed tasks, not requesting new tasks
7/22/2011 12:41:32 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/22/2011 12:41:36 PM | | Project communication failed: attempting access to reference site
7/22/2011 12:41:37 PM | | Internet access OK - project servers may be temporarily down.

I believe your situation has nothing to do with the HE problem, but simply various Seti server and bandwidth problems.
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 1131854 - Posted: 25 Jul 2011, 18:58:00 UTC

Sorry about the lack of response from me (or anybody else here). Minor medical issue (all's well), followed by short planned family-related vacation, followed by a weekend of mild food poisoning. It's been a crazy summer.

I know it's been a while, but I'm tackling this issue now.

- Matt


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-- "Any idiot can have a good idea. What is hard is to do it." - Jeanne-Claude
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Message 1131868 - Posted: 25 Jul 2011, 19:22:18 UTC

Thanks for the update Matt.

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Message 1131930 - Posted: 25 Jul 2011, 21:06:40 UTC

Thanks Matt...Hope you are feeling much better.

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Message 1132150 - Posted: 26 Jul 2011, 8:57:04 UTC

Thank you for the response, Matt.
It is much appreciated by many, I am sure.

Glad you are feeling better.

Now go kick some HE butt....LOL.
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 1132831 - Posted: 28 Jul 2011, 3:17:26 UTC
Last modified: 28 Jul 2011, 3:19:17 UTC

The RED ones are Different.
7/27/2011 8:39:56 PM | | Not using a proxy
7/27/2011 8:48:23 PM | SETI@home | Computation for task 17dc10ab.14147.590.13.10.178_1 finished
7/27/2011 8:48:23 PM | SETI@home | Starting 17dc10ab.14147.590.13.10.167_0
7/27/2011 8:48:23 PM | SETI@home | Starting task 17dc10ab.14147.590.13.10.167_0 using setiathome_enhanced version 603
7/27/2011 8:48:25 PM | SETI@home | Started upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 8:48:47 PM | | Project communication failed: attempting access to reference site
7/27/2011 8:48:47 PM | SETI@home | Temporarily failed upload of 17dc10ab.14147.590.13.10.178_1_0: connect() failed
7/27/2011 8:48:47 PM | SETI@home | Backing off 15 min 18 sec on upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 8:48:48 PM | | Internet access OK - project servers may be temporarily down.
7/27/2011 9:04:06 PM | SETI@home | Started upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 9:04:29 PM | | Project communication failed: attempting access to reference site
7/27/2011 9:04:29 PM | SETI@home | Temporarily failed upload of 17dc10ab.14147.590.13.10.178_1_0: connect() failed
7/27/2011 9:04:29 PM | SETI@home | Backing off 27 min 15 sec on upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 9:04:30 PM | | Internet access OK - project servers may be temporarily down.

7/27/2011 9:31:45 PM | SETI@home | Started upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 9:32:08 PM | | Project communication failed: attempting access to reference site
7/27/2011 9:32:08 PM | SETI@home | Temporarily failed upload of 17dc10ab.14147.590.13.10.178_1_0: connect() failed
7/27/2011 9:32:08 PM | SETI@home | Backing off 1 hr 0 min 2 sec on upload of 17dc10ab.14147.590.13.10.178_1_0
7/27/2011 9:32:09 PM | | Internet access OK - project servers may be temporarily down.

7/27/2011 10:29:50 PM | SETI@home | Computation for task 17dc10ab.14147.590.13.10.174_1 finished
7/27/2011 10:29:50 PM | SETI@home | Starting 17dc10ab.14147.590.13.10.166_1
7/27/2011 10:29:50 PM | SETI@home | Starting task 17dc10ab.14147.590.13.10.166_1 using setiathome_enhanced version 603
7/27/2011 10:29:52 PM | SETI@home | Started upload of 17dc10ab.14147.590.13.10.174_1_0
7/27/2011 10:30:14 PM | | Project communication failed: attempting access to reference site
[color=red]7/27/2011 10:30:14 PM | SETI@home | Temporarily failed upload of 17dc10ab.14147.590.13.10.174_1_0: connect() failed
7/27/2011 10:30:14 PM | SETI@home | Backing off 18 min 44 sec on upload of 17dc10ab.14147.590.13.10.174_1_0

7/27/2011 10:30:16 PM | | Internet access OK - project servers may be temporarily down.
7/27/2011 10:37:26 PM | SETI@home | Computation for task 17dc10ab.14147.590.13.10.172_1 finished
7/27/2011 10:37:26 PM | SETI@home | Starting 17dc10ab.14147.590.13.10.160_0
7/27/2011 10:37:26 PM | SETI@home | Starting task 17dc10ab.14147.590.13.10.160_0 using setiathome_enhanced version 603
7/27/2011 10:47:00 PM | SETI@home | Computation for task 17dc10ab.14147.590.13.10.169_1 finished
7/27/2011 10:47:00 PM | SETI@home | Starting 17dc10ab.14147.590.13.10.154_1
7/27/2011 10:47:00 PM | SETI@home | Starting task 17dc10ab.14147.590.13.10.154_1 using setiathome_enhanced version 603
7/27/2011 10:47:03 PM | SETI@home | Sending scheduler request: To fetch work.
7/27/2011 10:47:03 PM | SETI@home | Requesting new tasks for CPU
7/27/2011 10:47:25 PM | | Project communication failed: attempting access to reference site
7/27/2011 10:47:25 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/27/2011 10:47:26 PM | | Internet access OK - project servers may be temporarily down.
7/27/2011 10:49:05 PM | SETI@home | Sending scheduler request: To fetch work.
7/27/2011 10:49:05 PM | SETI@home | Requesting new tasks for CPU
7/27/2011 10:49:27 PM | | Project communication failed: attempting access to reference site
7/27/2011 10:49:27 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/27/2011 10:49:28 PM | | Internet access OK - project servers may be temporarily down.
7/27/2011 10:53:17 PM | SETI@home | Sending scheduler request: To fetch work.
7/27/2011 10:53:17 PM | SETI@home | Requesting new tasks for CPU
7/27/2011 10:53:39 PM | | Project communication failed: attempting access to reference site
7/27/2011 10:53:39 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/27/2011 10:53:41 PM | | Internet access OK - project servers may be temporarily down.
7/27/2011 10:56:35 PM | SETI@home | Computation for task 17dc10ab.14147.590.13.10.167_0 finished
7/27/2011 10:56:35 PM | SETI@home | Starting 14mr11aa.28837.19290.14.10.99_0
7/27/2011 10:56:35 PM | SETI@home | Starting task 14mr11aa.28837.19290.14.10.99_0 using setiathome_enhanced version 603
7/27/2011 11:01:40 PM | SETI@home | Sending scheduler request: To fetch work.
7/27/2011 11:01:40 PM | SETI@home | Requesting new tasks for CPU
7/27/2011 11:02:03 PM | | Project communication failed: attempting access to reference site
7/27/2011 11:02:03 PM | SETI@home | Scheduler request failed: Couldn't connect to server
7/27/2011 11:02:04 PM | | Internet access OK - project servers may be temporarily down.


The Red ones are different than I have seen before

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Message 1132990 - Posted: 28 Jul 2011, 15:03:28 UTC
Last modified: 28 Jul 2011, 15:04:24 UTC

I have been able to get a limited number of tasks by using a proxy, but last night and this morning, I got this message using the proxy:

7/28/2011 9:58:44 AM | SETI@home | update requested by user
7/28/2011 9:58:48 AM | SETI@home | Sending scheduler request: Requested by user.
7/28/2011 9:58:48 AM | SETI@home | Requesting new tasks for CPU
7/28/2011 9:58:50 AM | SETI@home | Scheduler request completed: got 0 new tasks
7/28/2011 9:58:50 AM | SETI@home | Project has no tasks available

No tasks? I guess I'll just wait 'till the problems are fixed and not try the proxy solution any longer. My normal IP is 187.140.2.194, if that's any help.

Pete
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Message 1133001 - Posted: 28 Jul 2011, 15:31:45 UTC - in response to Message 1132990.  

I have been able to get a limited number of tasks by using a proxy, but last night and this morning, I got this message using the proxy:

7/28/2011 9:58:44 AM | SETI@home | update requested by user
7/28/2011 9:58:48 AM | SETI@home | Sending scheduler request: Requested by user.
7/28/2011 9:58:48 AM | SETI@home | Requesting new tasks for CPU
7/28/2011 9:58:50 AM | SETI@home | Scheduler request completed: got 0 new tasks
7/28/2011 9:58:50 AM | SETI@home | Project has no tasks available

No tasks? I guess I'll just wait 'till the problems are fixed and not try the proxy solution any longer. My normal IP is 187.140.2.194, if that's any help.

Pete

Sounds like connection works normal, but that there's simply no tasks available at the moment.
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Message 1133354 - Posted: 29 Jul 2011, 5:44:37 UTC

Still having problems on one machine.

upload: OK
download: NOK

Located in Belgium

ISP: edpnet

xxx@server3:~> ping 208.68.240.13
PING 208.68.240.13 (208.68.240.13) 56(84) bytes of data.
64 bytes from 208.68.240.13: icmp_seq=1 ttl=54 time=184 ms
64 bytes from 208.68.240.13: icmp_seq=2 ttl=54 time=185 ms
64 bytes from 208.68.240.13: icmp_seq=3 ttl=54 time=184 ms
64 bytes from 208.68.240.13: icmp_seq=4 ttl=54 time=184 ms

--- 208.68.240.13 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3007ms
rtt min/avg/max/mdev = 184.039/184.457/185.585/0.837 ms
xxx@server3:~> ping 208.68.240.16
PING 208.68.240.16 (208.68.240.16) 56(84) bytes of data.
64 bytes from 208.68.240.16: icmp_seq=1 ttl=54 time=187 ms
64 bytes from 208.68.240.16: icmp_seq=2 ttl=54 time=185 ms
64 bytes from 208.68.240.16: icmp_seq=3 ttl=54 time=186 ms

--- 208.68.240.16 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2006ms
rtt min/avg/max/mdev = 185.563/186.428/187.216/0.763 ms
xxx@server3:~> ping 208.68.240.18
PING 208.68.240.18 (208.68.240.18) 56(84) bytes of data.
64 bytes from 208.68.240.18: icmp_seq=1 ttl=54 time=184 ms
64 bytes from 208.68.240.18: icmp_seq=2 ttl=54 time=183 ms
64 bytes from 208.68.240.18: icmp_seq=3 ttl=54 time=183 ms
64 bytes from 208.68.240.18: icmp_seq=4 ttl=54 time=183 ms

--- 208.68.240.18 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3008ms
rtt min/avg/max/mdev = 183.027/183.707/184.500/0.649 ms
xxx@server3:~> ping 208.68.240.20
PING 208.68.240.20 (208.68.240.20) 56(84) bytes of data.
64 bytes from 208.68.240.20: icmp_seq=1 ttl=54 time=185 ms
64 bytes from 208.68.240.20: icmp_seq=2 ttl=54 time=184 ms
64 bytes from 208.68.240.20: icmp_seq=3 ttl=54 time=184 ms
64 bytes from 208.68.240.20: icmp_seq=4 ttl=54 time=183 ms


traceroute to 208.68.240.13 (208.68.240.13), 30 hops max, 40 byte packets
1 dsldevice.lan (192.168.0.254) 37.498 ms 35.725 ms 31.696 ms
2 77.109.102.1.adsl.dyn.edpnet.net (77.109.102.1) 20.202 ms 20.773
ms 20.574 ms
3 85.234.208.29.static.edpnet.net (85.234.208.29) 23.979 ms 24.106
ms 23.395 ms
4 212.71.11.106.adsl.dyn.edpnet.net (212.71.11.106) 34.500 ms
35.373 ms 34.563 ms
5 20gigabitethernet4-3.core1.fra1.he.net (80.81.192.172) 35.781 ms
34.891 ms 34.491 ms
6 10gigabitethernet1-4.core1.par2.he.net (184.105.213.162) 42.199 ms
10gigabitethernet1-2.core1.par1.he.net (72.52.92.89) 41.956 ms
10gigabitethernet1-4.core1.par2.he.net (184.105.213.162) 41.368 ms
7 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 118.777 ms
10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 40.955 ms
10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 113.107 ms
8 10gigabitethernet1-4.core1.pao1.he.net (72.52.92.29) 182.002 ms
182.573 ms 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93)
122.448 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
9 64.71.140.42 183.518 ms 10gigabitethernet7-4.core1.pao1.he.net
(184.105.213.177) 180.661 ms *
Unable to look up 208.68.243.254: Temporary failure in name resolution
10 * 208.68.243.254 224.664 ms 199.569 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *

server3:~ # traceroute 208.68.240.16
traceroute to 208.68.240.16 (208.68.240.16), 30 hops max, 40 byte packets
1 dsldevice.lan (192.168.0.254) 50.081 ms 45.023 ms 40.952 ms
2 77.109.102.1.adsl.dyn.edpnet.net (77.109.102.1) 20.051 ms 20.901
ms 20.311 ms
3 85.234.208.29.static.edpnet.net (85.234.208.29) 23.015 ms 22.814
ms 23.734 ms
4 212.71.11.106.adsl.dyn.edpnet.net (212.71.11.106) 34.915 ms
34.283 ms 33.655 ms
5 20gigabitethernet4-3.core1.fra1.he.net (80.81.192.172) 34.564 ms
46.726 ms 43.126 ms
6 10gigabitethernet1-2.core1.par1.he.net (72.52.92.89) 41.175 ms
41.700 ms 10gigabitethernet1-4.core1.par2.he.net (184.105.213.162)
42.905 ms
7 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 119.529 ms
10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 41.016 ms
42.531 ms
8 10gigabitethernet1-4.core1.pao1.he.net (72.52.92.29) 182.633 ms
182.256 ms 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93)
113.299 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
9 64.71.140.42 184.049 ms 183.182 ms 183.127 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
Unable to look up 208.68.243.254: Temporary failure in name resolution
Unable to look up 64.71.140.42: Temporary failure in name resolution
10 64.71.140.42 180.961 ms 208.68.243.254 188.291 ms 64.71.140.42
181.781 ms
Unable to look up 208.68.243.254: Temporary failure in name resolution
11 * 208.68.243.254 185.010 ms 184.795 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

traceroute to 208.68.240.13 (208.68.240.13), 30 hops max, 40 byte packets
1 dsldevice.lan (192.168.0.254) 37.498 ms 35.725 ms 31.696 ms
2 77.109.102.1.adsl.dyn.edpnet.net (77.109.102.1) 20.202 ms 20.773
ms 20.574 ms
3 85.234.208.29.static.edpnet.net (85.234.208.29) 23.979 ms 24.106
ms 23.395 ms
4 212.71.11.106.adsl.dyn.edpnet.net (212.71.11.106) 34.500 ms
35.373 ms 34.563 ms
5 20gigabitethernet4-3.core1.fra1.he.net (80.81.192.172) 35.781 ms
34.891 ms 34.491 ms
6 10gigabitethernet1-4.core1.par2.he.net (184.105.213.162) 42.199 ms
10gigabitethernet1-2.core1.par1.he.net (72.52.92.89) 41.956 ms
10gigabitethernet1-4.core1.par2.he.net (184.105.213.162) 41.368 ms
7 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 118.777 ms
10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 40.955 ms
10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 113.107 ms
8 10gigabitethernet1-4.core1.pao1.he.net (72.52.92.29) 182.002 ms
182.573 ms 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93)
122.448 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
9 64.71.140.42 183.518 ms 10gigabitethernet7-4.core1.pao1.he.net
(184.105.213.177) 180.661 ms *
Unable to look up 208.68.243.254: Temporary failure in name resolution
10 * 208.68.243.254 224.664 ms 199.569 ms
11 * * *
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server3:~ # traceroute 208.68.240.16
traceroute to 208.68.240.16 (208.68.240.16), 30 hops max, 40 byte packets
1 dsldevice.lan (192.168.0.254) 50.081 ms 45.023 ms 40.952 ms
2 77.109.102.1.adsl.dyn.edpnet.net (77.109.102.1) 20.051 ms 20.901
ms 20.311 ms
3 85.234.208.29.static.edpnet.net (85.234.208.29) 23.015 ms 22.814
ms 23.734 ms
4 212.71.11.106.adsl.dyn.edpnet.net (212.71.11.106) 34.915 ms
34.283 ms 33.655 ms
5 20gigabitethernet4-3.core1.fra1.he.net (80.81.192.172) 34.564 ms
46.726 ms 43.126 ms
6 10gigabitethernet1-2.core1.par1.he.net (72.52.92.89) 41.175 ms
41.700 ms 10gigabitethernet1-4.core1.par2.he.net (184.105.213.162)
42.905 ms
7 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 119.529 ms
10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 41.016 ms
42.531 ms
8 10gigabitethernet1-4.core1.pao1.he.net (72.52.92.29) 182.633 ms
182.256 ms 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93)
113.299 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
9 64.71.140.42 184.049 ms 183.182 ms 183.127 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
Unable to look up 208.68.243.254: Temporary failure in name resolution
Unable to look up 64.71.140.42: Temporary failure in name resolution
10 64.71.140.42 180.961 ms 208.68.243.254 188.291 ms 64.71.140.42
181.781 ms
Unable to look up 208.68.243.254: Temporary failure in name resolution
11 * 208.68.243.254 185.010 ms 184.795 ms
12 * * *
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30 * * *

server3:~ # traceroute 208.68.240.20
traceroute to 208.68.240.20 (208.68.240.20), 30 hops max, 40 byte packets
1 dsldevice.lan (192.168.0.254) 32.524 ms 29.069 ms 25.012 ms
2 77.109.102.1.adsl.dyn.edpnet.net (77.109.102.1) 20.275 ms 19.902
ms 21.158 ms
3 85.234.208.29.static.edpnet.net (85.234.208.29) 23.141 ms 23.155
ms 23.815 ms
4 212.71.11.106.adsl.dyn.edpnet.net (212.71.11.106) 34.991 ms
34.281 ms 35.199 ms
5 20gigabitethernet4-3.core1.fra1.he.net (80.81.192.172) 35.881 ms
35.709 ms 34.400 ms
6 10gigabitethernet1-4.core1.par2.he.net (184.105.213.162) 41.102 ms
10gigabitethernet1-2.core1.par1.he.net (72.52.92.89) 41.060 ms 41.421 ms
7 10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 40.682 ms
10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93) 113.689 ms
10gigabitethernet1-1.core1.par2.he.net (184.105.213.90) 40.301 ms
8 10gigabitethernet1-4.core1.pao1.he.net (72.52.92.29) 181.574 ms
181.103 ms 10gigabitethernet7-1.core1.ash1.he.net (184.105.213.93)
121.059 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
9 64.71.140.42 183.187 ms 183.131 ms 183.798 ms
Unable to look up 64.71.140.42: Temporary failure in name resolution
Unable to look up 208.68.243.254: Temporary failure in name resolution
10 64.71.140.42 181.034 ms 208.68.243.254 188.278 ms 187.256 ms
Unable to look up 208.68.243.254: Temporary failure in name resolution
11 208.68.243.254 185.868 ms 185.809 ms *
12 * * *
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30 * * *



Trace route from another ISP telenet.be as reference case

linux-8lh1:~ # traceroute 208.68.240.13
traceroute to 208.68.240.13 (208.68.240.13), 30 hops max, 40 byte
packets using UDP
1 sitecomwl328.sitecomwl328 (192.168.0.1) 0.803 ms 0.613 ms 0.623 ms
2 94-224-80-1.access.telenet.be (94.224.80.1) 6.999 ms 9.798 ms
8.707 ms
3 dD5E0C2A1.access.telenet.be (213.224.194.161) 14.161 ms 13.053
ms 11.946 ms
4 dD5E0FD71.access.telenet.be (213.224.253.113) 10.741 ms 16.086
ms 8.523 ms
5 te3-2.ar1.NLD1.ANT1.gblx.net (64.215.184.29) 9.824 ms
TenGigabitEthernet3-3.ar1.NDL1.gblx.net (64.210.31.249) 12.565 ms
te3-2.ar1.NLD1.ANT1.gblx.net (64.215.184.29) 15.162 ms
6 Hurrican-Electric-LLC.Port-channel100.ar3.SJC2.gblx.net
(64.214.174.246) 165.291 ms 164.139 ms 163.293 ms
7 10gigabitethernet3-2.core1.pao1.he.net (72.52.92.69) 164.274 ms
165.254 ms 162.691 ms
8 64.71.140.42 (64.71.140.42) 161.253 ms 168.622 ms 251.141 ms
9 208.68.243.254 (208.68.243.254) 250.368 ms 249.242 ms 248.025 ms
10 * * *
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30 * * *


ID: 1133354 · Report as offensive
Gene F.
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Message 1133671 - Posted: 29 Jul 2011, 20:59:21 UTC

Didn't see the size issue in this thread. Apologies if it's something obvious, but I'm not getting any work.

Fri Jul 29 12:12:47 2011 SETI@home [error] File 21mr11af.5127.221967.4.10.98 has wrong size: expected 375330, got 0
Fri Jul 29 12:12:47 2011 SETI@home Started download of 21mr11af.5127.221967.4.10.98
Fri Jul 29 12:12:47 2011 SETI@home [error] File 08ap11al.6659.15200.13.10.177 has wrong size: expected 375340, got 0
Fri Jul 29 12:12:47 2011 SETI@home Started download of 08ap11al.6659.15200.13.10.177
Fri Jul 29 12:14:03 2011 Project communication failed: attempting access to reference site
Fri Jul 29 12:14:03 2011 SETI@home Temporarily failed download of 21mr11af.5127.221967.4.10.98: connect() failed
Fri Jul 29 12:14:03 2011 SETI@home Backing off 2 hr 40 min 25 sec on download of 21mr11af.5127.221967.4.10.98
Fri Jul 29 12:14:03 2011 SETI@home Temporarily failed download of 08ap11al.6659.15200.13.10.177: connect() failed
Fri Jul 29 12:14:03 2011 SETI@home Backing off 48 min 40 sec on download of 08ap11al.6659.15200.13.10.177
ID: 1133671 · Report as offensive
Luigi Naruszewicz
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Message 1134000 - Posted: 30 Jul 2011, 6:21:54 UTC

The last 72 hours I not been able to download any work units allocated to me. Pinged the above addresses and everything works fine, I live in Wokingham, England. Also trace route and ns lookups worked fine.

Tried using proxy 212.118.224.151 : 80 and with this managed to download 15 of my work units, then nothing happened for about 5 hours, then I managed to download another 15 units. Whilst using the proxy I was not able to upload.

Switching the proxy, to upload, I also shut down Boinc manager in order to clear long term debt. On restarting Boinc manager all my outstanding downloads immediateley down loaded.

Subsequent downloads failed to work and on stopping and restarting Boinc manager, downloads worked.

.


A person who makes no mistakes, creates nothing.
ID: 1134000 · Report as offensive
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Message boards : Number crunching : HE connection problems thread


 
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