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Jeff Cobb Project Donor
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Message 1110766 - Posted: 28 May 2011, 14:30:01 UTC

We have migrated storage service to thumper. Now it's a matter of transferring raw data to thumper, preprocessing it, and splitting it. This will all take some time. The Overland server is up and its raid is operational (thanks Overland!). Diagnosis of this unit is proceeding.
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Message 1110767 - Posted: 28 May 2011, 14:34:50 UTC

And the Top O' the Mornin' to you, too, Jeff!

I see work is being downloaded.

Now the question so many will be asking:
How soon do you think the UPLOAD server will be brought back online?
Donald
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Message 1110770 - Posted: 28 May 2011, 14:41:23 UTC

A bit more info...

The Overland server that had the fault is one of 2 large capacity (multi TB) but older servers we got from the Overland folks before they were Overland. They are actually SnapServer 18000 servers with expansion cabinets. One serves raw data and the other serves workunits. As you can imagine, we hit both of these servers quite hard and have done so for years. They have performed very well. The support we continue to get from the engineers at Overland is truly phenomenal. There is no contract or warranty. They help us because they are good people and they believe in the project. Their dedication is very much appreciated!
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Message 1110773 - Posted: 28 May 2011, 14:48:00 UTC - in response to Message 1110770.  

The support we continue to get from the engineers at Overland is truly phenomenal. There is no contract or warranty. They help us because they are good people and they believe in the project. Their dedication is very much appreciated!


Now that's customer service. Nice to see there are still nice people around that see the hard work you guys do and appreciate it.
"By faith we understand that the universe was formed at God's command, so that what is seen was not made out of what was visible". Hebrews 11.3

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Message 1110777 - Posted: 28 May 2011, 15:13:11 UTC

Uploads are being accepted. Took them 2 or 3 tries, but managed to get the few I had to upload and report. BETA is still not responding.
"By faith we understand that the universe was formed at God's command, so that what is seen was not made out of what was visible". Hebrews 11.3

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Message 1110782 - Posted: 28 May 2011, 15:21:32 UTC

roger that
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Message 1110792 - Posted: 28 May 2011, 15:57:58 UTC - in response to Message 1110782.  

Well done, guys!
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Message 1110798 - Posted: 28 May 2011, 16:23:57 UTC

It's working again.Thank you guys
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Message 1110800 - Posted: 28 May 2011, 16:49:18 UTC - in response to Message 1110770.  

Thanks for the update Jeff, and Thanks to Overland for their phenomenal support,

Claggy
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Message 1110807 - Posted: 28 May 2011, 17:36:17 UTC

Overland certainly go beyond the call of duty - hats off to them.
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Message 1110812 - Posted: 28 May 2011, 18:20:31 UTC

Thanks for the news Jeff and a super big thank you for Overland :)
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Message 1110827 - Posted: 28 May 2011, 19:17:00 UTC - in response to Message 1110809.  

Sten-Arne,
Thank you for providing a link to Overland's website. I sent them a note of thanks for all their help.


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Message 1110839 - Posted: 28 May 2011, 19:41:26 UTC - in response to Message 1110827.  

Thank you guys
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Message 1110875 - Posted: 28 May 2011, 21:41:14 UTC - in response to Message 1110839.  

Yee-Haw! My computer is uploading and downloading again! Thanks Overland!
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Message 1110877 - Posted: 28 May 2011, 21:42:09 UTC - in response to Message 1110875.  

http://setiathome.berkeley.edu/forum_thread.php?id=64277

Don't forget to donate if you can guys to help treat and prevent these types of issues.


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Message 1110882 - Posted: 28 May 2011, 22:09:41 UTC - in response to Message 1110877.  

http://setiathome.berkeley.edu/forum_thread.php?id=64277

Don't forget to donate if you can guys to help treat and prevent these types of issues.


Donation has been submitted :D
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Message 1110893 - Posted: 28 May 2011, 22:44:28 UTC - in response to Message 1110766.  

is there a problem with uploads havent been able to upload for 3 days now got like 60 completed units when i update it says not reporting work and when i retry the upload is backs my work pff my stats have droped allmost 100 in the last 3 days
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Message 1110894 - Posted: 28 May 2011, 22:55:43 UTC - in response to Message 1110882.  

http://setiathome.berkeley.edu/forum_thread.php?id=64277

Don't forget to donate if you can guys to help treat and prevent these types of issues.


Donation has been submitted :D


Cheers!


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Message 1110903 - Posted: 28 May 2011, 23:46:39 UTC - in response to Message 1110893.  

I see your Turon got one. Did you happen to set no new tasks during the outage on your phenom? Check your BOINC Manager, projects tab and see if you have a button on the left hand side that says allow new tasks. If the button says no new tasks, then that's not the problem but if it shows as allow new tasks you need to click it. If that's not it then check the transfers tab. Highlight the first task on the list there and then hit retry now. Also check the activity tab to make sure you have allowed network activity and that you aren't suspended.



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Message 1110950 - Posted: 29 May 2011, 2:53:39 UTC - in response to Message 1110893.  

is there a problem with uploads havent been able to upload for 3 days now got like 60 completed units when i update it says not reporting work and when i retry the upload is backs my work pff my stats have droped allmost 100 in the last 3 days



My uploads are having difficulty as well, and are hit and miss in terms of success. Hang in there, I'm sure they're still tweaking stuff ;)
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Message boards : News : storage service is back up


 
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