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Number crunching :
Computer randomly crashes, need help.
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NewtonianRefractor Send message Joined: 19 Sep 04 Posts: 495 Credit: 225,412 RAC: 0 |
I have been using an old dell laptop as my main computer, and it has been running fine. I just recently bought an LCD monitor for it and connected it through a DVI cable. Now the computer randomly crashed 4 times already at night while I was not using it with a BSOD. When the computer restarted windows reported the problem to Microsoft and the error solution page stated that it was a stop error caused by the graphics card driver. I have the latest driver from Dell's website, but it is dated. I have the laptop set to turn off the screen after 5 minutes of inactivity. What happes is that the screen turns off and then several hours later the laptop BSOD's. It never happened before when the computer was using only it's own LCD and it has not happened when I was using the computer. Only when the display was turned off in the power save mode. I have not had the BSOD occur if I also turn off the display by pressing its power button. Have any of you experienced similar problems, and do you have any advice? |
Michael Goetz Send message Joined: 14 May 99 Posts: 56 Credit: 622,268 RAC: 0 |
This could be due to a lot of things. More information might help. What kind of CPU is in there? How much RAM does it have? What video card or chipset does it have? Which driver version? What version of Windows are you running? XP? Vista? What version of the BOINC client are you running, and which projects are you running? If it's possible on this laptop, are you running CUDA/GPU tasks? Is BOINC set to run only when you're not using the computer? Do you run a screen saver, or simply have the power scheme turn the monitor off? And a shot in the dark here... are you running Weatherbug? I have seen old versions of Weatherbug have trouble with screensavers under some circumstances. There's a few things I could recommend. If you have a screen saver running, disable it. It sucks up CPU cycles away from BOINC, but it also may be contributing to your BSOD problem. Your laptop may be overheating at night when it's running BOINC full time. I don't run BOINC on any laptops. Laptops are thermally challenged to begin with and running them full-bore 24/7 is just asking for crashes and shortened equipment lifetimes IMHO. If it is set to run BOINC only when the laptop isn't in use, that could explain why it doesn't BSOD during the day, but does at night. Some laptops have had problems with nvidia GPUs overheating in the last few years. Even if the GPU is idle, the problem may be the heat generated by the CPU when you're crunching. Several manufacturers released a BIOS patch to increase fan speed to address this problem. You could also try downloading the latest drivers from the video manufacturer's website. Want to find one of the largest known primes? Try PrimeGrid. Or help cure disease at WCG. |
Pappa Send message Joined: 9 Jan 00 Posts: 2562 Credit: 12,301,681 RAC: 0 |
All things said, the last thing you did was "plug in an external video the LCD." The first thing to try in unplug the monitor and see if it continues to happen. The next thing would be when teh Crashed screen is there it should give a button that says "Details" that details will give the crash code. What I would supect is while that monitor does not draw "much" it drawing enough that over a period of time it pulls the power down on the volatage regulators to where the machine shuts down. Regards Please consider a Donation to the Seti Project. |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
On top of all that, what did the BSOD say? If Windows only had one, it would be easy, but alas, it has a couple of thousand of them, so always give the information on the BSOD. |
NewtonianRefractor Send message Joined: 19 Sep 04 Posts: 495 Credit: 225,412 RAC: 0 |
So the laptop is a DELL Inspiron 9100. It has a Pentium 4 CPU @ 3.2 GHZ, 1.5 GB of DDR I RAM. The graphics card is an ATI mobility Radeon 9700 with 128 meg of ram. I am running Windows Server 2003 on it. Here is a link to the seti profile. As I said above when the problems began when I connected an external LCD monitor. The laptop has a DVI port so that's what I used. I have not seen the blue screen itself because all the times it happened at night while I was sleeping. The computer just rebooted. It did leave an entry in the error log.
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Pappa Send message Joined: 9 Jan 00 Posts: 2562 Credit: 12,301,681 RAC: 0 |
Morning, You did catch it The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0xf772ffe0, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP so if you google for 0x0000007f it take you to a list of pages and the one I like is General causes of "STOP 0x0000007F" errors Which tends to indicate a hardware problem. I would say that the Motherboard does not like the LCD monitor. Regards Please consider a Donation to the Seti Project. |
Ianab Send message Joined: 11 Jun 08 Posts: 732 Credit: 20,635,586 RAC: 5 |
Old laptop and random crashes? Check for dust in the cooling system. I'm not sure why using an external monitor would change things, but maybe the video chip uses a couple more watts of power with the other screen plugged in and tips things over the edge. Had to open up my Sister In Laws year old Acer last week, lovely mat of fuzz had collected behind the cooling fan, brushed it out and all is well again. Not sure how you get at the fan on that model. but it's usaully a matter of removing a cover or 2 and maybe unscrewing the fan itself. Ian |
Mike O Send message Joined: 1 Sep 07 Posts: 428 Credit: 6,670,998 RAC: 0 |
Try disabling the power saving from shutting off the external monitor. I had a desktop that would crash every time It tried to 'auto' power the monitor back up. I think thats why those things have a 'On/Off' button ;) Good luck.. --Mike Not Ready Reading BRAIN. Abort/Retry/Fail? |
Matt Giwer Send message Joined: 21 May 00 Posts: 841 Credit: 990,879 RAC: 0 |
There are no definitive answers for this kind of problem. You have to go digging. What you are looking for is anything that automatically changes anything for any reason. First there is the screensaver which you have of course set to simply a blank screen. Then there is the inactivity monitor that calls the blank screen which you turn off. Then for a laptop there is another inactivity which assumes you are on battery and goes dormant which you must also shut off. There may be others. In fact with windows there are almost certainly others because users are too dumb to know what they are doing. Unvarnished Haaretz Jerusalem Post The origin of the Yahweh Cult |
Reuben Gathright Send message Joined: 8 Mar 01 Posts: 213 Credit: 14,594,579 RAC: 0 |
... I am running Windows Server 2003 on it. ... I see no gains from running Windows Server 2003 on a laptop. If you need SQL Server, run MSDE. Honestly, just install Windows XP SP3 Professional. Overclock with the MSI G31M3-L and Intel E8600 3.33Ghz Intel D865GLC Socket 478 Motherboard ~How To Overclock The Eee ASUS 1005HA Netbook To 1.9Ghz~ |
kittyman Send message Joined: 9 Jul 00 Posts: 51468 Credit: 1,018,363,574 RAC: 1,004 |
I can help you..... Just OC the rig until it crashes on a regular basis..... No more random crashes. LOL. Just a joke, my friend. "Freedom is just Chaos, with better lighting." Alan Dean Foster |
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