I lost all my credits!

Questions and Answers : Windows : I lost all my credits!
Message board moderation

To post messages, you must log in.

AuthorMessage
John Kristian

Send message
Joined: 13 Mar 03
Posts: 5
Credit: 0
RAC: 0
Norway
Message 936867 - Posted: 30 Sep 2009, 13:38:35 UTC

Hi there!

Been running SETI@Home for the last couple of years on my laptop with Vista installed. Yesterday Vista crashed totally.. Giving me no other possibility than to install what i had lying around (XP).

Now.. I downloaded Boinc after the installation and logged in with my usual login/pw.. But all my credits are gone.. Why? Is this normal? I would think that the server would have a record of all credits?

Regards
John
ID: 936867 · Report as offensive
Aurora Borealis
Volunteer tester
Avatar

Send message
Joined: 14 Jan 01
Posts: 3075
Credit: 5,631,463
RAC: 0
Canada
Message 936884 - Posted: 30 Sep 2009, 14:27:27 UTC - in response to Message 936867.  
Last modified: 30 Sep 2009, 14:38:02 UTC

Hi there!

Been running SETI@Home for the last couple of years on my laptop with Vista installed. Yesterday Vista crashed totally.. Giving me no other possibility than to install what i had lying around (XP).

Now.. I downloaded Boinc after the installation and logged in with my usual login/pw.. But all my credits are gone.. Why? Is this normal? I would think that the server would have a record of all credits?

Regards
John

Accounts are never lost, nor are Credits. I would suggest that you made a mistake (misspelling?) with the email address either now or on the original account as this is the unique identifier of accounts.

EDIT: A search of the user names only produce the account you are now using.

Boinc V7.2.42
Win7 i5 3.33G 4GB, GTX470
ID: 936884 · Report as offensive
Profile Gundolf Jahn

Send message
Joined: 19 Sep 00
Posts: 3184
Credit: 446,358
RAC: 0
Germany
Message 936892 - Posted: 30 Sep 2009, 14:34:41 UTC - in response to Message 936867.  
Last modified: 30 Sep 2009, 14:35:04 UTC

Yesterday Vista crashed totally...

Are there any traces left of your BOINC data directory (backup copy or so)?

If yes, you can log in with the authenticator from the account_setiathome.berkeley.edu.xml file.

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)

SETI@home classic workunits 3,758
SETI@home classic CPU time 66,520 hours
ID: 936892 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15184
Credit: 4,362,181
RAC: 3
Netherlands
Message 936899 - Posted: 30 Sep 2009, 15:03:28 UTC - in response to Message 936867.  

..my laptop with Vista installed. Yesterday Vista crashed totally.. Giving me no other possibility than to install what i had lying around (XP).

Not BOINC or Seti related, but usually when a laptop or computer comes pre-installed with an OS, it has a recovery CD or floppy with it, with which you can reinstall the OS (in case of a recovery-floppy, the OS is on a hidden partition on the hard drive, which the floppy can access). You don't need to use another OS then to get things running again.
ID: 936899 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3720
Credit: 9,385,827
RAC: 0
Bulgaria
Message 936933 - Posted: 30 Sep 2009, 17:23:26 UTC - in response to Message 936867.  
Last modified: 30 Sep 2009, 18:09:35 UTC

Hi there!

Been running SETI@Home for the last couple of years on my laptop with Vista installed. Yesterday Vista crashed totally.. Giving me no other possibility than to install what i had lying around (XP).

Now.. I downloaded Boinc after the installation and logged in with my usual login/pw.. But all my credits are gone.. Why? Is this normal? I would think that the server would have a record of all credits?

Regards
John



99% I guess you have another account.

If you happen to look at your account from another computer's browser and selected "Stay logged in on this computer" try from the same another computer & the same browser again.

This way you can find what Email address you used for the login recently.

If the account you use now is the same you used in the past months I expect it to show 2 computers - the Vista "computer" & the XP "computer".

...

Or in your ACCOUNT here click on "Log out" and try to Log in using any other e-mail addresses you have.

After you find the correct Email address you have to go to BOINC Manager,
detach from project and attach again using the correct Email address.


Search on
http://boincstats.com/
for user "John Kristian" shows
"Your search - john kristian - did not match any user"
so you never used BOINC with that name (you used SETI@home classic with the name "John Kristian")

Search for e.g. "Gundolf Jahn" shows:
http://boincstats.com/search/all_projects.php?cpid=761e46f2fcefe4d1a45a2dbf11734fe6
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
ID: 936933 · Report as offensive
John Kristian

Send message
Joined: 13 Mar 03
Posts: 5
Credit: 0
RAC: 0
Norway
Message 937110 - Posted: 1 Oct 2009, 11:50:06 UTC - in response to Message 936933.  

Its the same account allright. Just checked with Boinc.

SETI@home member since 13 Mar 2003
Country Norway
Total credit 0
Recent average credit 0.00

Hmmm..

"Your Computers" only shows this one with XP installed. But then again some local changes on my pc shouldnt really affect anything. The only thing i can think of is that some months ago i changed the account name from "John" to "John Kristian". That didnt show up before after the XP install. Maybe thats it? But again it clearly shows that the account is from 2003. You should think that if the name change mattered so much a new account would be generated.

Ohwell. It really doesnt matter that much. I guess the search goes on regarding how many credits i have!

John Kr
ID: 937110 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 937118 - Posted: 1 Oct 2009, 12:40:33 UTC - in response to Message 937110.  
Last modified: 1 Oct 2009, 12:41:13 UTC

Its the same account allright. Just checked with Boinc.

SETI@home member since 13 Mar 2003
Country Norway
Total credit 0
Recent average credit 0.00

Hmmm..

"Your Computers" only shows this one with XP installed. But then again some local changes on my pc shouldnt really affect anything. The only thing i can think of is that some months ago i changed the account name from "John" to "John Kristian". That didnt show up before after the XP install. Maybe thats it? But again it clearly shows that the account is from 2003. You should think that if the name change mattered so much a new account would be generated.

Ohwell. It really doesnt matter that much. I guess the search goes on regarding how many credits i have!

John Kr

Open the file account_setiathome.berkeley.edu.xml in the BOINC Data directory. the location of the BOINC Data directory can be found in the first few messages in the messages tab after a startup. Compare the authenticator in that file to the authenticator on the web site for the account you are using to powt with.

[edit]

DO NOT POST THE AUTHENTICATORS.


BOINC WIKI
ID: 937118 · Report as offensive
Profile Gundolf Jahn

Send message
Joined: 19 Sep 00
Posts: 3184
Credit: 446,358
RAC: 0
Germany
Message 937122 - Posted: 1 Oct 2009, 12:49:14 UTC - in response to Message 937110.  
Last modified: 1 Oct 2009, 12:53:59 UTC

The weird thing is that no "John Kristian" can be found with user search, though the replica database is up to date. There's no "john" from Norway either, just three "joh" and two "johan".

And no, the change of the user name in your account shouldn't cause any trouble.

Gruß,
Gundolf
[edit]I take that back, now I find "John Kristian", but you still don't show up with "user names starting with john k" from Norway. Pretty weird.[/edit]
Computer sind nicht alles im Leben. (Kleiner Scherz)

SETI@home classic workunits 3,758
SETI@home classic CPU time 66,520 hours
ID: 937122 · Report as offensive
John Kristian

Send message
Joined: 13 Mar 03
Posts: 5
Credit: 0
RAC: 0
Norway
Message 937229 - Posted: 1 Oct 2009, 22:10:17 UTC - in response to Message 937118.  

Same authenticator in the file as on the webpage.

John
ID: 937229 · Report as offensive
Eric Korpela Project Donor
Volunteer moderator
Project administrator
Project developer
Project scientist
Avatar

Send message
Joined: 3 Apr 99
Posts: 1382
Credit: 54,506,847
RAC: 60
United States
Message 937239 - Posted: 1 Oct 2009, 23:34:01 UTC - in response to Message 937229.  

What's your cross project id? With that I can look up the old stats.

Eric
@SETIEric@qoto.org (Mastodon)

ID: 937239 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3720
Credit: 9,385,827
RAC: 0
Bulgaria
Message 937256 - Posted: 2 Oct 2009, 0:44:40 UTC - in response to Message 937229.  
Last modified: 2 Oct 2009, 1:15:32 UTC

Same authenticator in the file as on the webpage.

John



Of course they will be the same - you have fresh BOINC install and you use now this account for both BOINC and posting on this web page.

As I understand your previous BOINC installation is wiped from the disk since you reformatted the HDD and installed Win XP

Do you really in all this years never used another computer (of your brother/sister/wife/friend/...) to look at your account?



The only thing i can think of is that some months ago i changed the account name from "John" to "John Kristian".
That didnt show up before after the XP install.
Maybe thats it?




I did the same from "Bil" to "BilBg" and everything is OK.

And the new name is visible in BOINC Manager just in a few seconds after you press the "Update" button!

If "That didnt show up before after the XP install." than you changed the name for THIS account you are using now
but your OLD BOINC (at the time of Vista) were using Different account!

Even if you think that your account info is somehow vanished from the SETI web site
why you don't show on
http://boincstats.com/
as user "John Kristian" if you use this name since "some months ago"?

Boincstats.com has completely different computers/databases and if you used BOINC in the past months with the username "John Kristian" you will be there!

99.9% I bet you never used this account with BOINC, only with SETI classic.

Do you have some "friend" who changed (attached) your (OLD) BOINC to crunch for HIS account?!

I bet you used to check (in Vista times) your credits only in BOINC Manager, not on this web site ...

.
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
ID: 937256 · Report as offensive
John Kristian

Send message
Joined: 13 Mar 03
Posts: 5
Credit: 0
RAC: 0
Norway
Message 937357 - Posted: 2 Oct 2009, 11:26:12 UTC - in response to Message 937256.  

First of all. This IS the same account that i have been using all these years.

Back in 2003 when only Seti classic was running i downloaded the screensaver and did some work but abruptly stopped when the pc i used then had some serious cooling issues. It reeboted all the time.

I really didnt think to much about Seti@home untill June 2009 when i downloaded the Boinc software and connected to SETI@home with the same account that i used for Seti Classic. How i am so sure? Because Seti@home (Boinc) showed the credits for the Seti@home classic work.

Now. Seti@home (Boinc) has been running just about every day untill this Vista crash, and untill that point i had somewhere around 2000 credits.

Now.. I tend to forget passwords. So just about everytime i had to do something that required me to log on manually to the SETI@home webpage ive used the "Forgot your password?" button. In result i got some emails lying around from Seti@home in my email folder which then ofcourse is the same email adress i have used to log in. Now if it is possible to have multiple accounts on the same email adress then i could ofcourse have screwed things up by creating another account. But thats unlikely.

Why? Because when i check out "My Account" on the webpage i STILL see those SETI@classic work units that i did back in 2003, today!

Computing and credit
Total credit 0
Recent average credit 0.00
SETI@home classic workunits 42
SETI@home classic CPU time 1,245 hours

So, i dont know. Probably i actually did recieve an alien signal, which then was noticed by some secret government agents who drove like crazy to the location of the SETI@home servers, kicked down the door and deleted the reported file and all of my credits just to discourage me from ever again joining the SETI project!

That was a joke btw, we all know that aliens dont exist.. :)

John

ID: 937357 · Report as offensive
John Kristian

Send message
Joined: 13 Mar 03
Posts: 5
Credit: 0
RAC: 0
Norway
Message 937359 - Posted: 2 Oct 2009, 11:32:08 UTC - in response to Message 937239.  

What's your cross project id? With that I can look up the old stats.


Where do i find that?

John Kr
ID: 937359 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15184
Credit: 4,362,181
RAC: 3
Netherlands
Message 937362 - Posted: 2 Oct 2009, 11:38:12 UTC - in response to Message 937359.  

In your account in the "Computing and credit" section, under the Cross-project statistics.
ID: 937362 · Report as offensive
Aurora Borealis
Volunteer tester
Avatar

Send message
Joined: 14 Jan 01
Posts: 3075
Credit: 5,631,463
RAC: 0
Canada
Message 937363 - Posted: 2 Oct 2009, 12:04:03 UTC - in response to Message 937362.  
Last modified: 2 Oct 2009, 12:27:59 UTC

In your account in the "Computing and credit" section, under the Cross-project statistics.

However, since we know that the account your posting with never crunched Boinc. We have to look further afield.

Stat site usually have the CPID. I'm currently searching stats sites to see if I can locate your Boinc account. Not having any luck so far finding your name under a different account. Could you have possibly used a different User name.

I do know that at one time there was a problem with the way the project handled uppercase letters in email address, so I'm thinking this possibly may have something to do with the loss account.

Would there be any clues in your old project emails.

Also, have you ever joined any teams? This may also help locate your Boinc account.

EDIT: Any other project you may have crunched for?
ID: 937363 · Report as offensive
Profile Jord
Volunteer tester
Avatar

Send message
Joined: 9 Jun 99
Posts: 15184
Credit: 4,362,181
RAC: 3
Netherlands
Message 937370 - Posted: 2 Oct 2009, 13:08:19 UTC - in response to Message 937363.  

I'm currently searching stats sites to see if I can locate your Boinc account.

The only one I found was a Mark John Kristiansen from Canada.
ID: 937370 · Report as offensive
Aurora Borealis
Volunteer tester
Avatar

Send message
Joined: 14 Jan 01
Posts: 3075
Credit: 5,631,463
RAC: 0
Canada
Message 937373 - Posted: 2 Oct 2009, 13:25:29 UTC - in response to Message 937370.  
Last modified: 2 Oct 2009, 13:38:09 UTC

I'm currently searching stats sites to see if I can locate your Boinc account.

The only one I found was a Mark John Kristiansen from Canada.

BoincStats has 2 Kristian (no first name) from norway.
3 projects
2 projects
Both have fairly recent Seti sign up dates.
No J or John Kristian
ID: 937373 · Report as offensive
Profile Gundolf Jahn

Send message
Joined: 19 Sep 00
Posts: 3184
Credit: 446,358
RAC: 0
Germany
Message 937380 - Posted: 2 Oct 2009, 14:12:46 UTC - in response to Message 937373.  
Last modified: 2 Oct 2009, 14:24:56 UTC

I did find a "John" from Norway with 2,123.77 credits, who got the last ones on 2009-09-26.
CPID 7c4020270e251bdeee7f7973e4db8f9e

Gruß,
Gundolf
[edit]John, did you check your credits online or in BOINC manager? If in manager, it's quite possible that you attached your computer to the "John" account and always logged in to the (now) "John Kristian" account. Since the email address is the unique key, it is possible that two different accounts were named "John".[/edit]
Computer sind nicht alles im Leben. (Kleiner Scherz)

SETI@home classic workunits 3,758
SETI@home classic CPU time 66,520 hours
ID: 937380 · Report as offensive
Profile arkayn
Volunteer tester
Avatar

Send message
Joined: 14 May 99
Posts: 4438
Credit: 55,006,323
RAC: 0
United States
Message 937552 - Posted: 3 Oct 2009, 2:02:30 UTC - in response to Message 937380.  

ID: 937552 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3720
Credit: 9,385,827
RAC: 0
Bulgaria
Message 937586 - Posted: 3 Oct 2009, 3:45:34 UTC - in response to Message 937552.  


Here is his account with the credits.
http://setiathome.berkeley.edu/show_user.php?userid=8967893


YES !

Bravo, arkayn & Gundolf Jahn, the links are correct -
the same CPU, 2 computers - Vista "computer" & XP "computer,
credits, contact times match.

So, John, now we are 100% sure you have 2 accounts, are you?

To avoid this to happen again don't type e-mail address - copy & paste it.

.
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
ID: 937586 · Report as offensive

Questions and Answers : Windows : I lost all my credits!


 
©2024 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.