TW's new bandwith cap

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Message 884068 - Posted: 10 Apr 2009, 22:05:12 UTC - in response to Message 884049.  

Pay for what is advertised and be unable to use it.
60 GB lasts how long at the speeds they are promising?


That's just it, the "advertisedments" and existing business model were wrong and now the companies are trying to correct that mistake.


I'm not even sure that is the case. The business model is based on "user" usage patterns -- no servers allowed.

I know that P2P protocols are "clients" in a marketing sense, but as servers go, they have an amazing ability to suck up bandwidth.

If the customers adhere to the Terms of Service, I think the business model works.

Take away the right to enforce the ToS, and then the business model does not work.

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Message 884072 - Posted: 10 Apr 2009, 22:11:47 UTC - in response to Message 884068.  

Pay for what is advertised and be unable to use it.
60 GB lasts how long at the speeds they are promising?


That's just it, the "advertisedments" and existing business model were wrong and now the companies are trying to correct that mistake.


I'm not even sure that is the case. The business model is based on "user" usage patterns -- no servers allowed.

I know that P2P protocols are "clients" in a marketing sense, but as servers go, they have an amazing ability to suck up bandwidth.

If the customers adhere to the Terms of Service, I think the business model works.

Take away the right to enforce the ToS, and then the business model does not work.


Right, but it would be hard to define precisely what a "server" is when regarding running software. What about RDP? What about private VPNs? You close one gap by saying "No servers", and then you're going to have a bunch of people screen bloody murder because you cut them off, they want you to cut off everything else "to be fair". It enters tedious territory that would be better off avoided. A safer alternative is to change the business model to level the playing field.
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Message 884093 - Posted: 10 Apr 2009, 23:20:51 UTC - in response to Message 884049.  

You are not talking the internet.

You are talking about companies who have under provisioned neighborhoods and now trying to milk their outdated investment for as long as possible.

Technology has moved on and peoples expectations have changed. The internet and the content have changed.

Some ISPs seem to be gaining a handle on the local bandwidth situation offering ftth or docsis 3.0, are planning on making money doing it and have a viable technological future for a few years anyway.

BTW according to Cisco who should know about these things the majority of current internet usage is http not p2p or torrents. Google for the info if you care. How does that fit the story?

Do you know what the real costs to an ISP are?
I think I have a clue, I'm not your "average consumer".

I see the TW move as a desperate grab that would probably set a dangerous precedent, but I don't see most people buying it when they can compare it to other companies offerings.

I really don't have a problem with pay for what you use, but I do have a problem with blatant ripoffs, especially ones which pave the way for heavy milking as the so called "average user's" typical requirements change.


UncleVom

PS The reason for the "no servers" on many TV cable based systems was the lack of upload bandwidth, IIRC this was improved somewhat by docsis 2.0 and is hugely improved with docsis 3.0.











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Message 884100 - Posted: 10 Apr 2009, 23:44:00 UTC


Have to admit i find this thread quite amusing.

Here is a plan from one of the top 3 Australian ISPs.
1500/256kbps
4GB peak, 8GB off peak, Shaped to 64k if you go over.
Aus $59.95/month.

There are plenty of plans out there that are much worse value.


My ISPs plan that i'm on is
8000/364kbs
40GB, shaped to 64k if you go over.
Aus $90/month.

US $55 for 40GB sounds pretty damn good to me.

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Message 884123 - Posted: 11 Apr 2009, 0:30:42 UTC - in response to Message 884100.  


Have to admit i find this thread quite amusing.

Here is a plan from one of the top 3 Australian ISPs.
1500/256kbps
4GB peak, 8GB off peak, Shaped to 64k if you go over.
Aus $59.95/month.

There are plenty of plans out there that are much worse value.


My ISPs plan that i'm on is
8000/364kbs
40GB, shaped to 64k if you go over.
Aus $90/month.

US $55 for 40GB sounds pretty damn good to me.


Ouch!
I pay Cdn $34.95 for 5000/800 100GB adsl which works fine for me for now and I like the ISP and have been a customer for 7 years. My home bandwidth consumption is between 30 and 60GB a month normally.
Another ISP offers unlimited for the same price and 200GB cap for $29.95.
Oops there is 5% tax to be added to those prices.

Both of these companies have been around for a while and AFAIK are making money even after paying the phone company (rumoured to be around $22 per subscriber FWIW) for local loop and connectivity to their own point of presence and then paying their own connectivity, peering and bandwidth costs for the internet access. Both companies have connections to multiple wholesale transit providers.


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Message 884124 - Posted: 11 Apr 2009, 0:34:58 UTC - in response to Message 884100.  

My ISPs plan that i'm on is
8000/364kbs
40GB, shaped to 64k if you go over.
Aus $90/month.

US $55 for 40GB sounds pretty damn good to me.

My old connection was 8-12Mbit/1Mbit (stretchable on demand)
no cap
€79,95 per 4 weeks.

My new connection is 20Mbit/1Mbit
no cap
€50.- per 4 weeks, which is according to the latest conversion rates, Aus $ 91.42

So I don't know. ;-)
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Message 884125 - Posted: 11 Apr 2009, 0:36:22 UTC - in response to Message 884124.  

As for what we use it for:

Seeing the amount of Life (series, seasons 1 & 2), Bones (series, season 4), NCIS (series, season 6), House MD (series, season 5) and the Wolverine leak (movie) we downloaded in just the past 4 weeks... um, 40GB wouldn't do it for us.

(I agree fully with the mods decision if they don't want this information in plain view, that this post can be removed)
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Message 884127 - Posted: 11 Apr 2009, 0:39:13 UTC - in response to Message 884123.  

Both of these companies have been around for a while and AFAIK are making money even after paying the phone company (rumoured to be around $22 per subscriber FWIW) for local loop and connectivity to their own point of presence

Quite a few ISPs have their own ADSL2+ equipment in some exchanges, and their prices are often simliar (or better) than the price i pay for ADSL1 and often with lager download quotas. The main telcommunications company (Telstra) also has ADSL2+ equipment in some exchanges, but their pricing is obscene, as is any other ISP that uses their equipment (which is most of them).
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Message 884130 - Posted: 11 Apr 2009, 0:46:49 UTC - in response to Message 884125.  

As for what we use it for:
.....

Similar situation here in Australia.
Supposedly we have the highest level of P2P traffic per capita of net users in the world, which isn't surprising.
The local TV channels either take a couple of years to show a TV series, or they don't show it at all. Likewise, it can be as much as 6 months after the rest of the world gets a movie release before it's released here. And as for music- if it's not in the top 40, it's not available in the local shops. Ask the local distributor about it & 99 times out of 100 they don't have it & can't/won't get it. That 1 time they don't have it but will get it, the price is too ridiculous for words. (Try Aus$55 or more (plus postage!), when new releases are around Aus $30). As for older movies- it's not even worth trying.
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Message 884183 - Posted: 11 Apr 2009, 4:27:00 UTC - in response to Message 884093.  


Do you know what the real costs to an ISP are?
I think I have a clue, I'm not your "average consumer".

I run an ISP. I know exactly what my costs are.

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Message 884188 - Posted: 11 Apr 2009, 5:07:25 UTC - in response to Message 883798.  

We'd like to make enough speed and data tiers available so that it's possible for customers to reduce their monthly Internet bill based on the choices they make

Since when does a for-profit company care about reducing your bill. It's like a store raising prices then having a "sale". You still end up paying more.

I run all my torrent traffic thru LISP. That stands for Ludd's Internet Service Provider. Those pre-planted billing errors always pay for themselves.
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Message 884191 - Posted: 11 Apr 2009, 5:15:25 UTC - in response to Message 884183.  


Do you know what the real costs to an ISP are?
I think I have a clue, I'm not your "average consumer".

I run an ISP. I know exactly what my costs are.


That would pretty much be a requirement. :-)

Would you like to share your take on the situation?
Without giving away any vital info, just in a general way.


UncleVom


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Message 884203 - Posted: 11 Apr 2009, 6:41:26 UTC - in response to Message 884191.  
Last modified: 11 Apr 2009, 6:46:53 UTC


Do you know what the real costs to an ISP are?
I think I have a clue, I'm not your "average consumer".

I run an ISP. I know exactly what my costs are.


That would pretty much be a requirement. :-)

Would you like to share your take on the situation?
Without giving away any vital info, just in a general way.

UncleVom

It costs more than you think. At least an order of magnitude more.

A few customers use the bulk of the resources. 5%/95% seems conservative.
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Message 884240 - Posted: 11 Apr 2009, 13:38:46 UTC - in response to Message 884203.  

Thanks Ned.
An order of magnitude? hmmm.

I think that might be pushing it, even TW's charges would look like a bargain then. ;-)

I understand the need to oversell and that everybody can't max out their connection all the time. I personally don't think capped usage and overage charges are out of line per se, in fact with current trends it may be the
sustainable plan. I do think TW's move in the direction is a plain money grab and an attempt to avoid competition with their other media offerings.

I know of an ISP that has been pretty open with their costs, capacity and usage so I think I actually have a pretty good handle on the situation.

In my neck of the woods the aggressive pricing of Cogent seems to make them the current route of choice for many independent ISPs. (This is not an advertisement merely an observation.)


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Message 884246 - Posted: 11 Apr 2009, 14:00:55 UTC

Well before Comcast announced the fabled 250gb cap, I was wondering just how much usage it would take before I got some kind of notice saying that I'm using too much, and there was a post over on dslreports in the Comcast forum by somebody who claimed they worked in an area that knows what the actual values are for a lot of these "estimated" and "guessed" things.

One of which was bandwidth usage. Nobody really knew, and it turns out, it was available all along. Buried deep in the fine print (somewhere), the actual ruling (before the cap) was that if you were using too much..enough to affect other customers on your node, you were sent a notice in the mail essentially saying "cut back on your usage, or upgrade to the next tier. failure to comply within 30 days will result in suspension of your account. suspended accounts will not be re-opened for a period of six months."

It did not mention anything about extra fees/charges, though I would imagine there would be some.

Also, regarding the ISP "monitoring" what you do.. There was a federal district court judge back in 2002 that passed a ruling telling all ISPs in the US that they are obligated to inform the authorities if a customer "appears to be" using large amounts of bandwidth for what would be suspected of being distribution of copywritten media. Notice there is a lot of vagueness in all of that. It's more along the lines of hypothetical and assumption rather than proof.

* Disclaimer..again: I have now been awake 23 hours. The accuracy of anything I said cannot be determined at this time.
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record uptime: 1511d 20h 19m (ended due to the power brick giving-up)
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Message 884254 - Posted: 11 Apr 2009, 14:12:10 UTC - in response to Message 884093.  
Last modified: 11 Apr 2009, 14:15:00 UTC

You are not talking the internet.

You are talking about companies who have under provisioned neighborhoods and now trying to milk their outdated investment for as long as possible.


No, I was specifically countering your argument that broadband is sufficiently available unless you are off in the boonies. That statement isn't true.

Technology has moved on and peoples expectations have changed. The internet and the content have changed.


Some people's expectations have changed. Some for the worse.

Some ISPs seem to be gaining a handle on the local bandwidth situation offering ftth or docsis 3.0, are planning on making money doing it and have a viable technological future for a few years anyway.


Sure. Sounds like a good business plan to me.

BTW according to Cisco who should know about these things the majority of current internet usage is http not p2p or torrents. Google for the info if you care. How does that fit the story?


Well sure, I never claimed the entire Internet was saturated, only that specific ISPs were. The internet is made up of much more than a few ISPs.

Do you know what the real costs to an ISP are?
I think I have a clue, I'm not your "average consumer".


Being that, IMO, I am arguing the facts, I believe I know the real costs. Likewise, I believe that some people read too many uninformed or ill-advised articles on the internet, and because they simply counter what businesses say, they must be true and the businesses must be lying, because businesses are out to make money and lie to everyone.

I see the TW move as a desperate grab that would probably set a dangerous precedent, but I don't see most people buying it when they can compare it to other companies offerings.


See statement above. "Other" company offerings who insist that 'they are open and honest' seem to have something to gain by that claim.

I really don't have a problem with pay for what you use, but I do have a problem with blatant ripoffs, especially ones which pave the way for heavy milking as the so called "average user's" typical requirements change.


How is this milking or a money grab? If you are using more bandwidth than everyone else on your node, then you are simply using too much.

PS The reason for the "no servers" on many TV cable based systems was the lack of upload bandwidth, IIRC this was improved somewhat by docsis 2.0 and is hugely improved with docsis 3.0.


Well, that wasn't the only reason. They wanted to legitimately segregate the home market from the business market, and they charge more for business class internet because of its guaranteed speeds and static IPs than they do for home internet.

But yes, upload speeds have greatly improved with DOCSIS 3.0. My upload speeds typically achieve up to 6Mbit.
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Message 884284 - Posted: 11 Apr 2009, 15:20:06 UTC - in response to Message 883942.  

if I start now, it either is up&running in 10 minutes... or I break both available lines. ;-)

So shoving it off till tomorrow.

It was easy. Change over modem, cables, connectors, plug new telephone connector in, start up modem. Put in CD, let it tell KPN I am using the new modem, disable the wifi section, and done. It was 10 minutes on my PC.

It was slightly longer on the tv server, but that was because the installation CD expects Windows XP. The tv server has Win2k. So set up internet there manually.

Changed the remote_hosts.cfg files on BOINC as internal IP addresses changed.
And it seems to be working. 3 PCs put over onto the new connection now. Linespeed is approaching 18Mbit. Nice.
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Message 884310 - Posted: 11 Apr 2009, 16:42:23 UTC - in response to Message 884240.  

Thanks Ned.
An order of magnitude? hmmm.

I think that might be pushing it, even TW's charges would look like a bargain then. ;-)

I understand the need to oversell and that everybody can't max out their connection all the time. I personally don't think capped usage and overage charges are out of line per se, in fact with current trends it may be the
sustainable plan. I do think TW's move in the direction is a plain money grab and an attempt to avoid competition with their other media offerings.

I know of an ISP that has been pretty open with their costs, capacity and usage so I think I actually have a pretty good handle on the situation.

In my neck of the woods the aggressive pricing of Cogent seems to make them the current route of choice for many independent ISPs. (This is not an advertisement merely an observation.)


UncleVom

... and why am I not surprised that you'd disagree.

On a large network, they can probably oversell 20:1 and never hit their available bandwidth. Add the costs for support, system maintenance, equipment, and that works if they're paying ten times what they charge for bandwidth.

Assuming one person out of 20 doesn't run torrent 24/7.

Their "unlimited" plan limits bandwidth by banning certain activities. Now that they are required to be "protocol neutral" they can't limit behaviour and must limit bandwidth directly.
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Message 884315 - Posted: 11 Apr 2009, 16:54:15 UTC - in response to Message 884246.  


One of which was bandwidth usage. Nobody really knew, and it turns out, it was available all along. Buried deep in the fine print (somewhere), the actual ruling (before the cap) was that if you were using too much..enough to affect other customers on your node, you were sent a notice in the mail essentially saying "cut back on your usage, or upgrade to the next tier. failure to comply within 30 days will result in suspension of your account. suspended accounts will not be re-opened for a period of six months."

... which Comcast should have done instead of spoofing RST packets. Dumb.

Here is how an ISP like Time Warner can do bandwidth monitoring:

There is a protocol called SFLOW. It captures one packet periodically.

Low usage devices will get picked up in the samples every once in a while. High-usage will show up all the time.

You can point the samples to a tool like NTOP, and it will produce all of the necessary statistics -- it will show which users are using the lion's share of the available bandwidth.

It is a little iffy for the low-bandwidth users, but we aren't looking for them anyway. For the high-bandwidth users, it's pretty good.

This even works at gigabit speeds.

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Message 884317 - Posted: 11 Apr 2009, 16:56:11 UTC - in response to Message 884188.  

We'd like to make enough speed and data tiers available so that it's possible for customers to reduce their monthly Internet bill based on the choices they make

Since when does a for-profit company care about reducing your bill. It's like a store raising prices then having a "sale". You still end up paying more.

They care when their predatory pricing creates an opportunity for a competitor to take away their customer base.

If your prices are high, you have to provide value to go with it. If not, your success will be temporary.
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Message boards : Number crunching : TW's new bandwith cap


 
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