It does not take much to consider your customers, because thats what we are, do some thing simple like not pressing the release button last thing on friday! Schoolboy error number one; if you can't support it don't release it.

i totally agree with you.

how about this? as much users as possible shall just stop any work for seti, just to show them that they should just take their job seriously.
I mean some kind of boykott against this project and unless they do whatever it takes to fix their infrastructure.
if just 10% of the active users (the top 10%) or more would just drop the work, it is a significant drop of workunits beeing processed for them.

may we can raise up some pressure that way.

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NOT that it make sense, but UPped my cache to 7 days and gonna make that 10 days :), NO WORK and NO UPload, bummer :(
No, just annoying and kidding, but IT IS a BIG out(r)age!?
Maybe tommorow, maintenance day, then, I hope, they'll fixe 'it'.
Last BOINC (6.4.5.) logfile:
21-2-2009 20:19:10||Internet access OK - project servers may be temporarily down.
21-2-2009 20:20:06||Project communication failed: attempting access to reference site
21-2-2009 20:20:06|SETI@home|Temporarily failed upload of 15ja09aa.22215.1708.5.8.160_0_0: HTTP error
21-2-2009 20:20:06|SETI@home|Backing off 20 min 10 sec on upload of 15ja09aa.22215.1708.5.8.160_0_0
22-2-2009 0:31:20|SETI@home|Backing off 1 min 0 sec on upload of 16ja09aa.21944.27772.5.8.251_0_0
22-2-2009 0:31:21||Internet access OK - project servers may be temporarily down.
22-2-2009 0:31:21|SETI@home|Started upload of 16ja09aa.21944.27772.5.8.233_0_0
22-2-2009 0:32:36||Project communication failed: attempting access to reference site
22-2-2009 0:32:36|SETI@home|Temporarily failed upload of 16ja09aa.21944.27772.5.8.245_0_0: HTTP error
22-2-2009 0:32:36|SETI@home|Backing off 1 min 0 sec on upload of 16ja09aa.21944.27772.5.8.245_0_0
22-2-2009 16:40:44|SETI@home|Started upload of 16ja09ab.13627.24612.8.8.117_0_0
22-2-2009 16:40:45||Internet access OK - project servers may be temporarily down.
22-2-2009 16:41:05||Project communication failed: attempting access to reference site
22-2-2009 16:41:05|SETI@home|Temporarily failed upload of 16ja09ab.13627.24612.8.8.117_0_0: connect() failed
22-2-2009 16:41:05|SETI@home|Backing off 30 min 51 sec on upload of 16ja09ab.13627.24612.8.8.117_0_0
22-2-2009 21:41:49|Einstein@Home|Started download of einstein_S5R5_3.01_windows_intelx86.exe
22-2-2009 21:41:49|Einstein@Home|Started download of einstein_S5R5_3.01_windows_intelx86_0.exe
22-2-2009 21:41:50||Project communication failed: attempting access to reference site
22-2-2009 21:41:50|SETI@home|Temporarily failed upload of 16ja09ab.2474.10297.5.8.147_1_0: connect() failed
22-2-2009 21:41:50|SETI@home|Backing off 3 hr 46 min 31 sec on upload of 16ja09ab.2474.10297.5.8.147_1_0
22-2-2009 21:41:50|SETI@home|Started upload of 16ja09ab.2474.10297.5.8.133_0_0
22-2-2009 21:42:46|SETI@home|Started upload of 16ja09ab.2474.10297.5.8.120_0_0

23-2-2009 12:58:35||Project communication failed: attempting access to reference site
23-2-2009 12:58:35|SETI@home|Temporarily failed upload of 15ja09aa.3377.9888.9.8.149_0_0: HTTP error
23-2-2009 14:23:08|SETI@home|Temporarily failed upload of 16ja09aa.24128.7843.10.8.14_0_0: connect() failed
23-2-2009 14:23:08|SETI@home|Backing off 1 hr 50 min 33 sec on upload of 16ja09aa.24128.7843.10.8.14_0_0
23-2-2009 14:23:09||Internet access OK - project servers may be temporarily down.
23-2-2009 17:21:23||Project communication failed: attempting access to reference site
23-2-2009 17:21:23|SETI@home|Temporarily failed upload of 16ja09ab.13627.20113.8.8.177_0_0: connect() failed
23-2-2009 19:26:35||Internet access OK - project servers may be temporarily[ADDED]/PERMANENTLY down.
All hosts are now crunching EINSTEIN@home's WU's, NO SETI WU's otherwise, I would have turned the PC's off and take a few days of myself, which is tempting ;), I must admit.
Why DOES ''IT', take that long, to see and arrange (a temporary) solution?
Could be easier said then done, hope you can fix this, otherwise it would be wednesday afternoon/evening.
Otherwise, more 'traffic', would be generated, through forum pages.
But, keep on crunching, anyway . . .

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Well i think i might have to suspend seti on friday and turn it back on on wednesday. let milkyway@home get some time in. seems thats how its working anyway.

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[/quote]

Old James

Possible Corporate thinking, From a non profit edu. Great …that is just what we need more of. NOT!
I would implore SETI admins to look at other projects (like that will happen).The Spinhenge@home main server has been continuously up for 105 days 10 hours 35 minutes and has 233,090 Results ready to send, with a server status page that works. FWTW

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I was told on another therd I should pay up if I want to crunch, to be more accurate I was told: If I can afford to build a cruncher I can afford to pay. ....

Yeah, I couldn't believe what I was reading, then I looked around a bit and realized that seems to be the attitude. 10 years crunching off and on and that's what you get, SETI turned into IBM somewhere along the way.

I would like to defend the SETI staff.
To be perfectly honest, what really do you expect them to do? As it is a non-profit organisation relying on donations, money for huge upgrades to infrastruction is just not possible currently.
I know that it has been going for a very long time, I even crunched SETI@home Classic - but the project seems to have gone beyond what the current hardware can support and the admins are almost powerless to do anything about it.

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ME I expect honest communication!!!! What is so hard about posting on the mian web iste or even the tech boatd that hey we have problems . we will work on it but not till then or it wont be fixed then.Seems to me that they, the seti staff are sucking up to the big time crunchers. well we just have to get the Maxy opt app out our they will leave us. FIne , From now on let them only update Opt apps. We have not herad one word from the lab . Even a hey were busy but we working on it would be a big improvement.

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[/quote]

Old James

Defend away, I'm not kocking them. But the service is poor, and the care is poor. I.E release on a friday, that is by anyone's count plain stupid. If people go round saying poor seti staff all the time then this is what I expect to see.

Ban me I no longer care!

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Hardware ... I think not! They saw this coming on Feb 3rd or way before this. See post:

http://setiathome.berkeley.edu/forum_thread.php?id=51822&nowrap=true#861894

"... servers are slowly getting more and more out of sync, given some are 32-bit, some are 64-bit, some are running this rev of the OS, some are running that rev, some have this package installed, some don't, etc. and this is apparently becoming a problem. Like we have time to clean this all up".

These problems usually are to many hands ...learning while working the code. When there is a problem "Like we have time to clean this all up" is the answer. Don't volunteer to do IT work it you can not take time to do the work.

/obnoxious rant

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Its so simple:
They want something from us, our CPU (GPU) Power, our Computing resources and all what i expect in return is a infrastructure of that project that works RELIABLE.

From the home page:

Keep your computer busy when SETI@home has no work - participate in other BOINC-based projects.

They have given you fair warning that they will NOT always have work.

Ahhh, well, just wait untill tomorrow, just crunch for another project, which is advised, anyway & how, otherwise you can do some maintenance on your own farm and or host's, cleaning coolers, removing spiders and cocroaches from your P.S.U. and so on, if you get my drift . . .

Please, don' t shoot the ' messenger ' and it' s time for a beer, anyway. Half past 8, in this part of the globe.

Jou took the words right out of my mouth, RandyC :)

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And i do crunch Milkyway. But why cant we have some communication?

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[/quote]

Old James

It never ceases to amaze me how worked up people get over the smallest things.
Yes, Seti ask you to donate your spare computing power. Should you choose to do more than that (ie build & run systems just for crunching) it's your choice. Should you decide the leave the project, again it's your choice.
They've never claimed there will be 24/7 availability of work, or of the system. So it's just a bit unrealistic for people to expect it.
If you run out of work, you run out of work. If you don't, you don't. Life goes on.

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Grant
Darwin NT

I guess some non technical people might not care... figures. Oh, BTW . Life is Good!

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I wish they could fix the system so it would accept the ones that make it to 100% upload and not set the upload time to start over.
I currently have 6 units at 100% of the 9 work units trying to upload.
Timer is counting down to re-upload the those 6.
If I have more than half of mine are at 100% I wonder how many other users are out there that are in the same boat.....
If they could fix this problem it would go a long way fixing the traffic problem.

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From the home page:

Keep your computer busy when SETI@home has no work - participate in other BOINC-based projects.

They have given you fair warning that they will NOT always have work.[/quote]


If it would happen just once in a while i would be ok with that.

I am really getting sick of babysitting seti on my fleet all the time.

But it happens now almost every freakin weekend, and then the regualr outtage tuedays every week on top of it.

my recommendation is to NOT join another boinc project, its more joining folding at home, since those guys dont have those problems, and on top of that, they really react fast anytime a issue occurs there.

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http://setiathome.berkeley.edu/forum_thread.php?id=52108&nowrap=true#867158


there is comunication. we were told. just do not get so cocky

But why cant we have some communication?

Staff of 3. Work has to be done, as well as sort out issues as they arise. Often they're busy doing the work & don't really have the time to let people know what is happening at that moment.
If you check out the Techical News threads you'll see that Matt does post on what has haapened during the day, when he gets a chance.

As for having a message on the main page saying there is a problem- many people don't even notice it's there & post endless threads asking the same question anyway. So why bother?
Might as well just sort the problem out.

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Grant
Darwin NT

I am really getting sick of babysitting seti on my fleet all the time.

Why do you have to baby sit your fleet?
I've been away for the last 4 & half weeks. Looking at my RAC over that period there have been dips & spikes as problems have occured, and then been resolved. Just as there will be after this has come & gone. It's taken no intervention on my part, BOINC downloads the work when it's available & returns the results when able.

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Grant
Darwin NT

From the home page:

Keep your computer busy when SETI@home has no work - participate in other BOINC-based projects.

They have given you fair warning that they will NOT always have work.

If it would happen just once in a while i would be ok with that.

I am really getting sick of babysitting seti on my fleet all the time.

But it happens now almost every freakin weekend, and then the regualr outtage tuedays every week on top of it.

my recommendation is to NOT join another boinc project, its more joining folding at home, since those guys dont have those problems, and on top of that, they really react fast anytime a issue occurs there.

Well that's strange I don't run out of work "every weekend" on my six crunchers, and 5 have a 1 day cache and 1 has a 2 day. Why do you have to "babysit" just wait a while and all will sort itself out.

A lot of people seem to be getting uptight for no reason, SETI@home uses you SPARE cpu cycles, and would be able to supply that sort of computing. If you decided to build a crunching farm, that is your business SETI@home didn't ask you to.

Bernie

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