Seagate.......grrrrr

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Profile Leaps-from-Shadows
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Message 823745 - Posted: 27 Oct 2008, 2:37:25 UTC - in response to Message 823613.  

Seagate SV35.3 ST3500320SV 500GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Rather than that one, I'd recommend the Seagate Barracuda ES.2 ST3500320NS 500GB 7200 RPM 32MB Cache SATA 3.0Gb/s Hard Drive - OEM.

From Seagate's web site:

Key Features and Benefits
* Perpendicular recording technology for maximum capacity
* 24x7 operation and 1.2 M hrs. MTBF
* Dynamic power saving using Seagate PowerTrimâ„¢ technology
* Broad spectrum rotational vibration tolerance at 12.5 rads/s2
* Error recovery control - quick error resolution to prevent system timeouts
* Workload management to ensure operational reliability
* Quick and robust download with firmware security checks
* Write Same command for efficient RAID initialization
* Idle Read After Write data integrity checking
* 32-MB cache
* Low total cost of ownership
* 5-year limited warranty

It's from their current flagship enterprise-class SATA drives - the Barracuda ES.2 line. Check out the data sheet.
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Message 823757 - Posted: 27 Oct 2008, 3:37:08 UTC - in response to Message 823745.  

Seagate SV35.3 ST3500320SV 500GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Rather than that one, I'd recommend the Seagate Barracuda ES.2 ST3500320NS 500GB 7200 RPM 32MB Cache SATA 3.0Gb/s Hard Drive - OEM.

From Seagate's web site:

Key Features and Benefits
* Perpendicular recording technology for maximum capacity
* 24x7 operation and 1.2 M hrs. MTBF
* Dynamic power saving using Seagate PowerTrimâ„¢ technology
* Broad spectrum rotational vibration tolerance at 12.5 rads/s2
* Error recovery control - quick error resolution to prevent system timeouts
* Workload management to ensure operational reliability
* Quick and robust download with firmware security checks
* Write Same command for efficient RAID initialization
* Idle Read After Write data integrity checking
* 32-MB cache
* Low total cost of ownership
* 5-year limited warranty

It's from their current flagship enterprise-class SATA drives - the Barracuda ES.2 line. Check out the data sheet.

I would agree with you but...........
Yikes.....did you read the customer reviews on Newegg?
Too many folks reporting short term drive failures.....on an enterprise grade drive??? This worries me....

"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 823771 - Posted: 27 Oct 2008, 4:39:48 UTC - in response to Message 823757.  

I would agree with you but...........
Yikes.....did you read the customer reviews on Newegg?
Too many folks reporting short term drive failures.....on an enterprise grade drive??? This worries me....

I'm assuming that more than sixty-some people have bought those drives. I might be wrong on that though...

Seriously - like everything else on an internet forum, the only people you tend to hear from are those with problems.

And the enterprise-class drives from other manufacturers (checked on WD, Hitachi, and Samsung) aren't available on Newegg, or have no reviews at all.
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Message 823816 - Posted: 27 Oct 2008, 11:08:17 UTC - in response to Message 822990.  

Freddie Mercury said it best ... Another One Bites The Dust

Wondering if they were part of a bad batch / lot all manufactured around the same time?

Of course they were...........I bought all 3 of them at the same time
Made in Thailand..........blokes must have heen smoking too much Thai stick at the factory that day............


I have been keeping an eye on this thread, but felt I could no longer keep my opinion to myself.

Blaming it on the fact that the drives were manufactured in Thailand is just stupid. Hard drives from any manufacturer, and produced in any country can go wrong and do go wrong.

You might notice from my profile I have my location set to Thailand, but I am not Thai and I don't live there, but I do spend a couple of months there a year on holiday.

The quality of goods manufactured in Thailand is as good as anywhere else in the world...... counterfeit watches excluded!!!!

And when people start quoting figures like MTBF remember what it means..... "Mean Time Between Failure"..... in other words an average time... some will fail before that figure and some will fail after it. It happens.

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Message 823858 - Posted: 27 Oct 2008, 14:50:31 UTC - in response to Message 823816.  
Last modified: 27 Oct 2008, 15:00:48 UTC

Freddie Mercury said it best ... Another One Bites The Dust

Wondering if they were part of a bad batch / lot all manufactured around the same time?

Of course they were...........I bought all 3 of them at the same time
Made in Thailand..........blokes must have heen smoking too much Thai stick at the factory that day............


I have been keeping an eye on this thread, but felt I could no longer keep my opinion to myself.

Blaming it on the fact that the drives were manufactured in Thailand is just stupid. Hard drives from any manufacturer, and produced in any country can go wrong and do go wrong.

You might notice from my profile I have my location set to Thailand, but I am not Thai and I don't live there, but I do spend a couple of months there a year on holiday.

The quality of goods manufactured in Thailand is as good as anywhere else in the world...... counterfeit watches excluded!!!!

And when people start quoting figures like MTBF remember what it means..... "Mean Time Between Failure"..... in other words an average time... some will fail before that figure and some will fail after it. It happens.

Yes, but not 3 of them within 60 days!!! And I made the point in another post that I wonder if some of the current 'Seagate' drives are now being made in some of the production facilities that they acquired when they bought up other manufacturers, and may not be up to past Seagate quality standards........

And the comment you quoted was made rather tongue in cheek.....LOL.

I have decided to give a couple of the ES series drives a try and see if I have better luck.....(we'll see where they were made...LOL again).

EDIT....
Done deal, they are on the way, should have them Thursday so I can try to rebuild the rig on Friday......
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Message 824058 - Posted: 27 Oct 2008, 23:54:45 UTC

Could your drives be from a dodgy batch? Probably only Seagate themselves would be able to answer that.

Hard drive capacities are getting bigger and bigger, yet the physical size stays the same. So the tolerances are getting smaller and smaller.

I used to work with DIGITAL PDP11/23s and 11/34s with RL02 removable discs.... 10MB on a 14" platter. A head crash on one of them often left quite a mess. Today you can buy a 1TB 3.5".... It just goes to show how far disk drive technology has advanced in 30 years.

I even used to work with a datalogger system which was used for logging Neutron radiation which used paper tape to load the program and used ferrite core memory...... and this was still operating in the late 80s.



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Message 824206 - Posted: 28 Oct 2008, 13:48:21 UTC

Well I just had my second Hitachi Deskstar fail. Be warned. Less than a year old and Hitachi is refusing to honnor the warranty. Came with a 3 year warranty but the say it was sold OEM so they don't cover the warranty. They say the system builder does. Bought it a NewEgg and they only warranty it for 30 days. So since I built my own system, I guess that means I am responsible for the warranty. Word of caution and lesson learned.
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Message 824207 - Posted: 28 Oct 2008, 13:51:31 UTC - in response to Message 824206.  

Well I just had my second Hitachi Deskstar fail. Be warned. Less than a year old and Hitachi is refusing to honnor the warranty. Came with a 3 year warranty but the say it was sold OEM so they don't cover the warranty. They say the system builder does. Bought it a NewEgg and they only warranty it for 30 days. So since I built my own system, I guess that means I am responsible for the warranty. Word of caution and lesson learned.

Ouch....
I wonder if that means that the warranty on the new Seagates I just ordered from Newegg is gonna be 1 year instead of 5.........?
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 824224 - Posted: 28 Oct 2008, 14:51:51 UTC - in response to Message 823816.  

The Fiend wrote:
You might notice from my profile I have my location set to Thailand, but I am not Thai and I don't live there, but I do spend a couple of months there a year on holiday.

[OT]
Ever make it down to Pattaya ? I used to keep a house and spend a few months a year there on Holiday, nearly 20 years ago. Cheap entertainment was showing up at "Marine Bar" to watch Muay Thai (Thai kick boxing). Wondering if the "Green Hut Beer Bar" is still open... a few New Year's party there and the food brought in by the 'hostesses' was always delicious.
[/OT]

I agree with Mark that his stereotyping comment was made in jest, as was my follow up about 'Ya Baa'.

Long live King Rama IX...
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Message 824264 - Posted: 28 Oct 2008, 16:19:20 UTC - in response to Message 824206.  

Carlos, You may be able to get this resolved by contacting your States Atty. General. If the warranty that is offered by Hitachi is not being honored by the company then they are falsly advertising a warranty and legal action not costing you a penny will be taken by the state. It's worth a shot, how can you warranty a hard drive you only installed? Good luck , Jack
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Message 824388 - Posted: 29 Oct 2008, 0:28:09 UTC

Hi Kittyman,

I have 3 Seagate ST31000340NS (5QJ0DD4D), ST31000340NS (5QJ0AGMN), ST31000340NS (5QJ0DBV6) in the V8-Xeon Server, all with 5 years warranty.
This NS is excellent, have a look at the seagate site.

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Message 824434 - Posted: 29 Oct 2008, 1:58:54 UTC - in response to Message 824206.  

Well I just had my second Hitachi Deskstar fail.

They're called "Deathstar" drives for a reason, unfortunately.

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Message 824456 - Posted: 29 Oct 2008, 2:17:42 UTC - in response to Message 824434.  

Well I just had my second Hitachi Deskstar fail.

They're called "Deathstar" drives for a reason, unfortunately.

Which came from IBM calling them Deskstars of course, As to why they were called Deskstars in the first place I don't know.
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Message 825140 - Posted: 31 Oct 2008, 3:54:36 UTC

Well....I got the new Seagate ES series drives today....made in Thailand...LOL.

They look very much like the ones that failed...let's hope they have more of what it takes inside.

Kinda burnt out after this week's work....I'll see if a couple of shots of whiskey will let me pony up the ambition to fire them up tonight...otherwise tomorrow.

Wish me luck on Brick 4 and Brick 5....
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Message 825141 - Posted: 31 Oct 2008, 3:56:17 UTC

Good Luck with your new Seagates!
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Message 825150 - Posted: 31 Oct 2008, 4:29:17 UTC - in response to Message 825141.  

Good Luck with your new Seagates!

Thanks Paul....I hope that my past faith in Seagate is reaffirmed....

And I still have to call them about bricks 1, 2, and 3....

But I think I shall wait until next week when hopefully my daily driver is running again on the new bricks and I have calmed a bit.

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Message 825156 - Posted: 31 Oct 2008, 4:37:55 UTC - in response to Message 824456.  

Which came from IBM calling them Deskstars of course, As to why they were called Deskstars in the first place I don't know.

Probably something some marketing weasel came up with. The laptop drives were called "Travelstars" and the server-class drives "Ultrastars."

More at Wikipedia
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Message 825172 - Posted: 31 Oct 2008, 5:04:18 UTC - in response to Message 825140.  

Well....I got the new Seagate ES series drives today....

Wish me luck on Brick 4 and Brick 5....

You won't need luck - they come with nine lives built in, just like your kitties do.
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Message 825705 - Posted: 1 Nov 2008, 15:21:48 UTC - in response to Message 825172.  

Well....I got the new Seagate ES series drives today....

Wish me luck on Brick 4 and Brick 5....

You won't need luck - they come with nine lives built in, just like your kitties do.

I hope you are right on that one..........
Meanwhile, back at the farm........I got another rig down.........

Think it's the vid card...........time for another trip to Walmart.....

I seem to have luck like the Seti servers......they just luv to fail on the weekends...........
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Message 825716 - Posted: 1 Nov 2008, 15:56:28 UTC - in response to Message 825705.  

I seem to have luck like the Seti servers......they just luv to fail on the weekends...........

I don't know anything about your local environment, or about the US electricity supply industry, but .... you've worked on electrical distribution, so this story may ring a bell.

I once did some contract work on a site which operated 7 days a week, but was situated in a small industrial park where most of the tenants only worked 5 day weeks. I noticed that we were getting a lot of alerts from the UPS (APCC) monitoring software.

So I looked at the electrical supply voltage in more detail, and found that it was set close to nominal for business working hours, but rose significantly higher in the small hours of the morning and at weekends.

We had a lot of hard disk failures on that site too, but they were el cheapo 40GB Maxtors in Dell small form factor cases with limited cooling (Optiplex GX50/60). I don't think the example translates exactly to the Frozen Penny!
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