Panic Mode On (10) Server problems

Author	Message
PhonAcq Send message Joined: 14 Apr 01 Posts: 1656 Credit: 30,658,217 RAC: 1	Message 834476 - Posted: 26 Nov 2008, 12:44:22 UTC [venting]Why does this system fail so often? I would have thought that after the weekly colonic each Tuesday, the system would be at its peak. Nope. Nothing but eratic connection success, leading to unwanted back-up project downloads replacing the seti downloads.[/venting] ID: 834476 ·

arkayn Volunteer tester Send message Joined: 14 May 99 Posts: 4438 Credit: 55,006,323 RAC: 0	Message 834478 - Posted: 26 Nov 2008, 12:47:49 UTC Last modified: 26 Nov 2008, 12:48:13 UTC Last night around 9 PM MST, the whole website was unavailable, I am guessing that something that directs traffic for the site went down. Wed Nov 26 00:29:36 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 114 seconds of work, reporting 0 completed tasks Wed Nov 26 00:30:51 2008\|\|Project communication failed: attempting access to reference site Wed Nov 26 00:30:53 2008\|SETI@home\|Scheduler request failed: Couldn't connect to server Wed Nov 26 00:30:54 2008\|\|Internet access OK - project servers may be temporarily down. Wed Nov 26 00:31:54 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 264 seconds of work, reporting 0 completed tasks Wed Nov 26 00:32:04 2008\|SETI@home\|Scheduler request succeeded: got 0 new tasks Wed Nov 26 00:32:04 2008\|SETI@home\|Message from server: No work sent Wed Nov 26 00:32:04 2008\|SETI@home\|Message from server: No work is available for SETI@home Enhanced Wed Nov 26 00:32:04 2008\|SETI@home\|Message from server: No work available for the applications you have selected. Please check your settings on the web site. Wed Nov 26 00:33:06 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 342 seconds of work, reporting 0 completed tasks Wed Nov 26 00:33:41 2008\|SETI@home\|Scheduler request succeeded: got 1 new tasks Wed Nov 26 00:33:43 2008\|SETI@home\|Started download of 03no08af.27662.12747.9.8.211 Wed Nov 26 00:33:57 2008\|SETI@home\|Finished download of 03no08af.27662.12747.9.8.211 Wed Nov 26 00:37:46 2008\|SETI@home\|Computation for task 08oc08ab.3894.236523.10.8.246_1 finished Wed Nov 26 00:37:46 2008\|SETI@home\|Starting 09oc08ab.2251.12738.10.8.232_0 Wed Nov 26 00:37:46 2008\|SETI@home\|Starting task 09oc08ab.2251.12738.10.8.232_0 using setiathome_enhanced version 603 Wed Nov 26 00:37:46 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 3426 seconds of work, reporting 0 completed tasks Wed Nov 26 00:37:48 2008\|SETI@home\|Started upload of 08oc08ab.3894.236523.10.8.246_1_0 Wed Nov 26 00:38:02 2008\|SETI@home\|Finished upload of 08oc08ab.3894.236523.10.8.246_1_0 Wed Nov 26 00:38:02 2008\|SETI@home\|Scheduler request succeeded: got 0 new tasks Wed Nov 26 00:39:03 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 3597 seconds of work, reporting 1 completed tasks Wed Nov 26 00:44:12 2008\|\|Project communication failed: attempting access to reference site Wed Nov 26 00:44:13 2008\|\|Internet access OK - project servers may be temporarily down. Wed Nov 26 00:44:14 2008\|SETI@home\|Scheduler request failed: Timeout was reached Wed Nov 26 00:45:15 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 4395 seconds of work, reporting 1 completed tasks Wed Nov 26 00:45:30 2008\|SETI@home\|Scheduler request succeeded: got 0 new tasks Wed Nov 26 00:45:30 2008\|SETI@home\|Message from server: Completed result 08oc08ab.3894.236523.10.8.246_1 refused: result already reported as success Wed Nov 26 00:46:32 2008\|SETI@home\|Sending scheduler request: To fetch work. Requesting 4547 seconds of work, reporting 0 completed tasks Wed Nov 26 00:46:42 2008\|SETI@home\|Scheduler request succeeded: got 1 new tasks Wed Nov 26 00:46:44 2008\|SETI@home\|Started download of 03no08ad.28571.22976.13.8.60 ID: 834478 ·

KWSN Ekky Ekky Ekky Send message Joined: 25 May 99 Posts: 944 Credit: 52,956,491 RAC: 67	Message 834491 - Posted: 26 Nov 2008, 13:55:19 UTC Have a nice weekend! Download as much as you can, when you can! ID: 834491 ·

Sirius B Volunteer tester Send message Joined: 26 Dec 00 Posts: 24927 Credit: 3,081,182 RAC: 7	Message 834507 - Posted: 26 Nov 2008, 14:44:38 UTC Yep, the servers need a good kicking....:) At least I've got a dozen AP's to crunch... ID: 834507 ·

skildude Send message Joined: 4 Oct 00 Posts: 9541 Credit: 50,759,529 RAC: 60	Message 834509 - Posted: 26 Nov 2008, 14:52:18 UTC My main box couldn't connect to berkeley this morning. In a rich man's house there is no place to spit but his face. Diogenes Of Sinope ID: 834509 ·

Leaps-from-Shadows Volunteer tester Send message Joined: 11 Aug 08 Posts: 323 Credit: 259,220 RAC: 0	Message 834519 - Posted: 26 Nov 2008, 15:41:41 UTC Same deal here - just tried my daily morning upload/download and was able to upload results, but couldn't report them or download new work units. 11/26/2008 9:25:37 AM\|SETI@home\|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 6 completed tasks 11/26/2008 9:25:59 AM\|\|Project communication failed: attempting access to reference site 11/26/2008 9:26:00 AM\|\|Internet access OK - project servers may be temporarily down. 11/26/2008 9:26:02 AM\|SETI@home\|Scheduler request failed: Couldn't connect to server 11/26/2008 9:26:17 AM\|SETI@home Beta Test\|Sending scheduler request: To fetch work. Requesting 14491 seconds of work, reporting 1 completed tasks 11/26/2008 9:26:38 AM\|\|Project communication failed: attempting access to reference site 11/26/2008 9:26:39 AM\|\|Internet access OK - project servers may be temporarily down. 11/26/2008 9:26:42 AM\|SETI@home Beta Test\|Scheduler request failed: Couldn't connect to server Not that I'm panicking or anything - I still have plenty of work to do. If I really needed to, I could slow things down by crunching Astropulse units on all four cores instead of just two - Cruiser has 11 Astropulse units in its queues waiting, in addition to the two in progress. Cruiser Gateway GT5692 L-f-S Edition -Phenom X4 9650 CPU -4GB 667MHz DDR2 RAM -500GB SATA HD -Vista x64 SP1 -BOINC 6.2.19 32-bit client -SSE3 optimized 32-bit apps ID: 834519 ·

kittyman Volunteer tester Send message Joined: 9 Jul 00 Posts: 51525 Credit: 1,018,363,574 RAC: 1,004	Message 834520 - Posted: 26 Nov 2008, 15:44:25 UTC Same here folks....none of my rigs has been able to report any completed work for the last 3-1/2 hours or so.... Hopefully the boyz shall be arriving in the lab shortly with their server kicking boots laced up tight....LOL. "Time is simply the mechanism that keeps everything from happening all at once." ID: 834520 ·

KWSN Ekky Ekky Ekky Send message Joined: 25 May 99 Posts: 944 Credit: 52,956,491 RAC: 67	Message 834531 - Posted: 26 Nov 2008, 16:32:31 UTC Server page speak with forked tongue. ID: 834531 ·

-Bert- Send message Joined: 23 Mar 02 Posts: 152 Credit: 412,754 RAC: 0	Message 834532 - Posted: 26 Nov 2008, 16:41:19 UTC - in response to Message 834531. Why aren't the problems mentioned on the server status page? ID: 834532 ·

BarryAZ Send message Joined: 1 Apr 01 Posts: 2580 Credit: 16,982,517 RAC: 0	Message 834535 - Posted: 26 Nov 2008, 16:57:18 UTC - in response to Message 834532. Possibly because one of the symptoms IS the status page?? The servers seem to have limited margin for error or extra load on them (or at least some of the servers) and so the most likely time for problems to surface is after the weekly maintenance. The servers also need close attention on a constant basis, so often enough problems surface at overnight or during the weekends when there is less constant server nursing available. Why aren't the problems mentioned on the server status page? ID: 834535 ·

SATAN Send message Joined: 27 Aug 06 Posts: 835 Credit: 2,129,006 RAC: 0	Message 834537 - Posted: 26 Nov 2008, 17:03:55 UTC Is it just me or does anyone else find it worrying, that the number of problems is slowly increasing. It seems that after the outage, the next three days are nothing but trouble. When the guys finally manage to sort those out it's time for the weekend. Which then bring the normal problems of one slip and the project is off until monday at least. Hopefully this time it's a simple fix. ID: 834537 ·

BarryAZ Send message Joined: 1 Apr 01 Posts: 2580 Credit: 16,982,517 RAC: 0	Message 834545 - Posted: 26 Nov 2008, 17:14:22 UTC - in response to Message 834537. Not just you - seems that way to me as well. This time we are headed for a holiday weekend with the server in an unhappy state. The longer any particular problem exists, the more stretched out the post fix server stress cycle is going to be. The thing is, the server maintenance cycle itself is a stressor. Is it just me or does anyone else find it worrying, that the number of problems is slowly increasing. It seems that after the outage, the next three days are nothing but trouble. When the guys finally manage to sort those out it's time for the weekend. Which then bring the normal problems of one slip and the project is off until monday at least. Hopefully this time it's a simple fix. ID: 834545 ·

Ghery S. Pettit Send message Joined: 7 Nov 99 Posts: 325 Credit: 28,109,066 RAC: 82	Message 834546 - Posted: 26 Nov 2008, 17:15:10 UTC 11/26/2008 9:10:11 AM\|SETI@home\|Scheduler request failed: HTTP gateway timeout I'm getting this all the time right now. I've got WU to report and need to download more. All is not well in Berkeley. ID: 834546 ·

Rudy Volunteer tester Send message Joined: 23 Jun 99 Posts: 189 Credit: 794,998 RAC: 0	Message 834550 - Posted: 26 Nov 2008, 17:25:45 UTC - in response to Message 834532. Why aren't the problems mentioned on the server status page? They are, it just not a bright red box. If you look at the results recieved in the last hour it is down fom it's usual 50K to about 10K. People are having trouble downloading. If you look at the astropulse read to send, the number is usualy close to zero. Since it is not people are not able to download work either. Since the server statues look fine, it probably is some sort of network issue. I find looking at the numbers on the status page (cricket, scarecrow graphs) much more useful that looking for red or orange boxes. ID: 834550 ·

SATAN Send message Joined: 27 Aug 06 Posts: 835 Credit: 2,129,006 RAC: 0	Message 834569 - Posted: 26 Nov 2008, 18:25:40 UTC Looks like things are slowly changing. Wed Nov 26 18:48:27 2008\|SETI@home\|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 23 completed tasks Wed Nov 26 18:49:32 2008\|SETI@home\|Scheduler request completed: got 0 new tasks Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08af.27662.8657.9.8.139_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08aa.31968.22158.6.8.103_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.199_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08af.27662.8657.9.8.166_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.161_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08aa.31968.22158.6.8.110_1 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08af.27662.8657.9.8.99_1 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.201_1 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.164_1 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08af.27662.8657.9.8.104_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08aa.31968.22158.6.8.113_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08ad.28571.12342.13.8.12_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.243_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 03no08af.27662.8657.9.8.201_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.193_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|SETI@home\|Message from server: Completed result 04no08ab.28936.2117.5.8.245_0 refused: result already reported as success Wed Nov 26 18:49:32 2008\|\|General prefs: from SETI@home (last modified 26-Nov-2008 17:11:14) Wed Nov 26 18:49:32 2008\|\|Host location: none Wed Nov 26 18:49:32 2008\|\|General prefs: using your defaults Wed Nov 26 18:49:32 2008\|\|Reading preferences override file Wed Nov 26 18:49:32 2008\|\|Preferences limit memory usage when active to 10240.00MB Wed Nov 26 18:49:32 2008\|\|Preferences limit memory usage when idle to 10240.00MB Wed Nov 26 18:49:32 2008\|\|Preferences limit disk usage to 200.00GB Wed Nov 26 18:49:32 2008\|\|Preferences limit # CPUs to 2 ID: 834569 ·

Dr. C.E.T.I. Send message Joined: 29 Feb 00 Posts: 16019 Credit: 794,685 RAC: 0	Message 834576 - Posted: 26 Nov 2008, 18:44:03 UTC see here: Message boards : Technical News : Nefarious Designs, Inc. (Nov 25 2008) Message 834562 - Posted 26 Nov 2008 17:49:42 UTC - in response to Message 834555. Yeah.. we can collect up to 100s of gigabytes a day. We'd need to be transporting data at (very) roughly 20Mbits a second 24/7 to keep up. We don't have that spare bandwidth, and Arecibo surely does not. About 10 years ago the ENTIRE connection between Arecibo and the rest of the world was a single 56.6 modem. It's much better now, but still not quite up to state-of-the-art speed. - Matt BOINC Wiki . . . Science Status Page . . . ID: 834576 ·

[B^S] madmac Volunteer tester Send message Joined: 9 Feb 04 Posts: 1175 Credit: 4,754,897 RAC: 0	Message 834579 - Posted: 26 Nov 2008, 18:48:37 UTC Now getting upload failures connect failed messages and also servers may be temporarily down ID: 834579 ·

Dr. C.E.T.I. Send message Joined: 29 Feb 00 Posts: 16019 Credit: 794,685 RAC: 0	Message 834580 - Posted: 26 Nov 2008, 18:50:24 UTC - in response to Message 834579. Last modified: 26 Nov 2008, 18:50:47 UTC Now getting upload failures connect failed messages and also servers may be temporarily down > same here . . . been like that for awhile now - Internet [My Side] is fine - though domebody's goin' to kick the box soon ;) ed.sp BOINC Wiki . . . Science Status Page . . . ID: 834580 ·

Dr. C.E.T.I. Send message Joined: 29 Feb 00 Posts: 16019 Credit: 794,685 RAC: 0	Message 834585 - Posted: 26 Nov 2008, 19:04:42 UTC - in response to Message 834582. Now getting upload failures connect failed messages and also servers may be temporarily down > same here . . . been like that for awhile now - Internet [My Side] is fine - though somebody's goin' to kick the box soon ;) ed.sp Well We can always threaten to feed some raw Turkey to the server It might reset all on Its own(Turkeys are reputed to be the dumbest birds on earth). ;) ;))) eh Joker - 'ave a good Holiday . . . BOINC Wiki . . . Science Status Page . . . ID: 834585 ·

dnolan Send message Joined: 30 Aug 01 Posts: 1228 Credit: 47,779,411 RAC: 32	Message 834588 - Posted: 26 Nov 2008, 19:08:35 UTC - in response to Message 834582. (Turkeys are reputed to be the dumbest birds on earth). ;) This is really just a myth, at least according to this guy... -Dave ID: 834588 ·

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