Problem with computer

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[SETI.USA] Jon Carrel

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Message 603236 - Posted: 14 Jul 2007, 9:06:22 UTC

I just updated my computer. Bought an AMD x2 6000+ am2. And have a ASUS M2N-SLI Deluxe Socket AM2 motherboard. Check out my computers on my account. The newest one is the current problem. It doesn't recognize the processor. Is this a motherboard software problem? I am running media edition of windows too. I have run windows update, but not sure what the problem is.

Picture of the system properties. http://i9.photobucket.com/albums/a60/kornordie1/fdsfasdf.jpg
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Message 603246 - Posted: 14 Jul 2007, 9:36:56 UTC

The computer properties on the SETI site say that it has 2 CPUs. So my guess is that your prefrences are set wrong. Perhaps there are local prefs on that system that only allow 1 CPU.
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Message 603257 - Posted: 14 Jul 2007, 10:23:03 UTC

Try the processor driver from the AMD homepage!
mic.


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Message 603260 - Posted: 14 Jul 2007, 10:29:58 UTC - in response to Message 603236.  

Is this a motherboard software problem?

Probably.
If the CPU was released after the motherboard then it will need a BIOS update to support the more recent CPU.
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Message 603270 - Posted: 14 Jul 2007, 11:30:52 UTC

Are you running the latest BIOS (1102 I believe)?
BIOS Updates


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Message 603371 - Posted: 14 Jul 2007, 15:42:31 UTC

What doesn't recognise the processor?...

The BIOS,
The OS,
or Boinc,
or?


Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin

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Take a look for yourself: Linux Format
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Alan Woodford
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Message 603385 - Posted: 14 Jul 2007, 16:00:08 UTC - in response to Message 603371.  
Last modified: 14 Jul 2007, 16:02:32 UTC

Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford

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Message 603413 - Posted: 14 Jul 2007, 16:27:52 UTC - in response to Message 603385.  


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford


And says something about the merits of have the BIOS EEPROM socketed. ;-)

Actually, I've noticed a lot of the newer upscale boards are going back to a socketed PROM. About time IMHO. Putting the box on an UPS might help prevent that happening during a BIOS flash. However, remember to check the specs for the unit. Some of them don't run off the inverter all the time (the better ones do) and have to switch modes upon power line failure. Typically it doesn't cause a problem during normal operation, but I'm not sure the brief transient when that happens couldn't possibly cause a problem during a flash operation.

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Message 603425 - Posted: 14 Jul 2007, 16:44:41 UTC - in response to Message 603385.  

Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford


I would think that if you contacted Gigabyte and told them about the situation, they would reflash the bios for you at a very nominal cost.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 603467 - Posted: 14 Jul 2007, 18:06:56 UTC - in response to Message 603425.  


I would think that if you contacted Gigabyte and told them about the situation, they would reflash the bios for you at a very nominal cost.


Hmmm... I hadn't looked it up before, but if it's a GA-965P-DS3, I don't think it would be unreasonable to be able get some help from them on the matter.

You might have to develop some 'selective memory' on your part, but that's up to Alan. Worth a try anyway.

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Message 603490 - Posted: 14 Jul 2007, 18:41:10 UTC - in response to Message 603467.  


I would think that if you contacted Gigabyte and told them about the situation, they would reflash the bios for you at a very nominal cost.


Hmmm... I hadn't looked it up before, but if it's a GA-965P-DS3, I don't think it would be unreasonable to be able get some help from them on the matter.

You might have to develop some 'selective memory' on your part, but that's up to Alan. Worth a try anyway.

Alinator


I had received some help from Gigabyte in the past when a bios got corrupted on a fairly new mobo. That one happened to have a socketed bios, so they just sent me a new bios chip in the mail at no charge.
With the advent of the new mobos without a socketed bios, I think the only way to salvage such a situation would be to ship them the whole mobo, but I would think they would not charge much to help you out.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 603495 - Posted: 14 Jul 2007, 18:54:11 UTC

Well, I thought about getting it RMA'd, but decided to chalk it up to experience.

The dead board has done the rounds of people who thought they might be able to get it up and running, but last I heard the only bit that was doing anything useful was the I/O shield :-)

But if it reminds folk that bios updates are not risk-free, it's not been a complete waste!

Alan Woodford

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Message 603496 - Posted: 14 Jul 2007, 19:01:45 UTC
Last modified: 14 Jul 2007, 19:03:40 UTC

Agreed, I always think long and hard if there is really a good reason to flash the BIOS on a box I really can't afford to have go 'Castor's Up'.

Even then, as you say, there is a measure risk involved.

@ Mark: I've never had a Gigabyte board, but from what I've heard from others their customer support is as good or better than the best out there most of the time.

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Message 603512 - Posted: 14 Jul 2007, 19:33:32 UTC - in response to Message 603496.  
Last modified: 14 Jul 2007, 19:34:43 UTC

Agreed, I always think long and hard if there is really a good reason to flash the BIOS on a box I really can't afford to have go 'Castor's Up'.

Even then, as you say, there is a measure risk involved.

@ Mark: I've never had a Gigabyte board, but from what I've heard from others their customer support is as good or better than the best out there most of the time.

Alinator


FWIW, Newegg's RMA policy is one of the easiest to use as well.

And as far as bios flashing, on the Asus boards I am running now, I ALWAYS flash the bios using the EZ Flash from within the bios, NEVER the update utility running in Windoze.

"Time is simply the mechanism that keeps everything from happening all at once."

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Message 605575 - Posted: 18 Jul 2007, 19:55:54 UTC - in response to Message 603385.  

Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford


You bricked your motherboard. It is not uncommon for the same thing to happen to people when flashing their cell phones. Their are ways to unbrick them but I am unsure of the technical details on that.

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Message 606974 - Posted: 21 Jul 2007, 14:59:22 UTC - in response to Message 603236.  

I just updated my computer. Bought an AMD x2 6000+ am2. And have a ASUS M2N-SLI Deluxe Socket AM2 motherboard. Check out my computers on my account. The newest one is the current problem. It doesn't recognize the processor. Is this a motherboard software problem? I am running media edition of windows too. I have run windows update, but not sure what the problem is.

Picture of the system properties. http://i9.photobucket.com/albums/a60/kornordie1/fdsfasdf.jpg




I had the same problem...all I had to do: upgrade bios


Best Regards
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Message 607008 - Posted: 21 Jul 2007, 15:45:01 UTC - in response to Message 605575.  

Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford


You bricked your motherboard. It is not uncommon for the same thing to happen to people when flashing their cell phones. Their are ways to unbrick them but I am unsure of the technical details on that.


LOL....I have a few bricks laying around here!
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 616370 - Posted: 8 Aug 2007, 16:13:15 UTC - in response to Message 603385.  

Very likely you will need to update your motherboard BIOS to the latest version to get the latest CPUs detected by the BIOS. Follow the instructions very carefully, and don't switch off or reboot until you are completely sure the job is done!

Good luck,
Martin


And as silly as it sounds, watch the weather!

I tried to flash the bios on a gigabyte DS3 a couple of weeks ago, to get better performance with my shiny new Quad Core. It was raining outside, but I din't think anything of it.

Half way through writing the new bios, there was a flash of lightning, and the house lights flickered.

The PC tried to reboot, and failed. And failed. And failed.

Ended up costing me for a new motherboard :-(

Ah well, at least I learned something!

Alan Woodford



UPS UPS UPS One word UPS. They have saved me so much money and saved me so much headache. Spend $100 US and get a nice one. The cheap ones break within a year. I use to have a lot of issues with Operating systems and hard ware and a lot of it was related to the power coming into my pc. A UPS fixed the problem. the USP also keeps my system from getting fried. by the way WOW you have some nice toys I have been wondering why someone would need a Quad Core processor. I can't even max out my Core2 Duo except when running SETI.
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