. . . a few excerpts from what i term " . . . get a clue" -

> One of our users, upon receiving his new computer, deleted most of the files in the system area.
He said he didn't know what those files did, so he got rid of them. For some strange reason,
the system refused to work properly afterward

> A girl walked into the computer center where I work. She said she was having problems with her Mac.
I asked what kind of Mac she had. In an indignant voice, she replied, "Duh, Intosh."

> Customer: "I don't use DOS. What would happen if I deleted that directory?"

> Overheard in a classroom:

Student: "How much do Windows cost, and do you have to buy each one separately?"

> Customer: (angrily) "You said I would get 98 windows with this computer. Where are they?"

> A customer called in with modem problems.

- Tech Support: "Ok, we're going to check your modem settings. First thing we need
to do is make sure all programs are closed."
- Customer: "How do I know if everything is closed?"
- Me: "Make sure all windows are closed."
- Customer: "But...I'm in the basement. I don't have any windows here."

Lucky me, I made it to the the mute button in time!

> Tech Support: "Do you have any windows open right now?"
Customer: "Are you crazy woman, it's twenty below outside..."