I vainly hoped that there would have been some "up to date" communication about the outage the last one was dated the 5th so I looked at the seti site and look what I found:-

Weekly Outage Notice

Every Wednesday we have a short outage to back up our database. The data servers and most web pages are offline during this time. The outage lasts 2-3 hours, and then there is a long period of "catch up" afterwards as the servers are swamped with backlogged requests

Are we still suffering from last wednesdays outage ?

Come on please seti team if you don't communicate to people on earth sensibly how do you hope to talk to other planets. What's happening ? If you really are struggling don't just stick lame messages about weekly backups.

Hi Nicol, it seems people overlooked your concerns. Every Wednesday, they post that message and do a back up. It's a scheduled operation and has nothing to do with the ul/dl server slow down. By taking the back end services down they are actually supposed to be speeding up the ul/dl process, AND getting the master science database merge done at the same time. Killing two birds with one stone you might say. THe merge was scheduled for the 15th of November, but software incompatibility or something stopped it.

tony

Again, my reply here isn't meant to bring anyone to side... mine or any others. I don't play these games. I just want a problem solved, and I search for constructive ways of bringing us closer to that resolution.

Yet, it is adding noise to a discussion where the signal is already way down in the noise.

I apologise to Celtic Wolf and the others who are actively working the problem for adding to the noise, but keeping a topic like this on track is like herding cats.

---

Again, my reply here isn't meant to bring anyone to side... mine or any others.
I don't play these games. I just want a problem solved, and I search for constructive ways of bringing us closer to that resolution.

Yet, it is adding noise to a discussion where the signal is already way down
in the noise.

I apologise to Celtic Wolf and the others who are actively working the
problem for adding to the noise, but keeping a topic like this on track is like herding cats.

No problem.. I ask those that don't have anything constructive to say to refrain from destructive remarks and those that always try to instigate a fight I mostly ignore.

Yvan, I have taken no offense and I meant none. Your opinions are listened too.
The other knows who he is and I will leave it be,,

Where does these errors show up? Until I found on the boards that there was a system problem I thought the problem was at my end. All I've seen have been the messages telling me that the upload/download has ethier been deffered or failed. Thanks
Brad

Look at the Messages Tab in the BOINCMGR Brad!!

i'm was try with diferent's MTU's but i havn't a succes. Still the 500 error. I don't see I/O error.
I guess that the server was reset or update database because I cant connect to anything, Foros, send results, etc.

---

Well, I was looking there but I didn't see any "500" so I thought maybe that it showed up somewhere else. Is that error, 500 used on other type computer's? Just trying to make some sense of all these messages. Thanks

---

Well, I was looking there but I didn't see any "500" so I thought maybe that it showed up somewhere else. Is that error, 500 used on other type computer's? Just trying to make some sense of all these messages. Thanks

The 500 error actually comes from the Apache Server. You would see it where you may be seeing System I/O error.

While you may see a 500 error, most the issues we are having now is the servers ability to handle the sheer number of Classic folks that have moved over.

There are a lot of different issues that all manifested at the same time.

I havent been able to upload in 3days..... none of my machines will upload and i am very paranoid all this works they have done this week is going to be lost (its probiliy 100 units) is there a quick fix? is there a work around?

---

I havent been able to upload in 3days..... none of my machines will upload and i am very paranoid all this works they have done this week is going to be lost (its probiliy 100 units) is there a quick fix? is there a work around?

---

I havent been able to upload in 3days..... none of my machines will upload and i am very paranoid all this works they have done this week is going to be lost (its probiliy 100 units) is there a quick fix? is there a work around?

There is no workaround since the problem is not at your end. The problem is with the Sun systems that have bottlenecked since the influx of old seti home users transfering to the Bionic crap.

---

Here's a new one:

2005-12-08 07:34:09 [SETI@home] Giving up on download of 13ja04aa.14664.592.647150.135: file was not found on server
2005-12-08 07:34:09 [SETI@home] Giving up on download of 13ja04aa.14664.592.647150.135: file was not found on server
md5_file: can't open projects/setiathome.berkeley.edu/13ja04aa.14664.592.647150.135
md5_file: No such file or directory
2005-12-08 07:34:09 [SETI@home] MD5 computation error for 13ja04aa.14664.592.647150.135: -108
2005-12-08 07:34:09 [SETI@home] MD5 computation error for 13ja04aa.14664.592.647150.135: -108
2005-12-08 07:34:09 [SETI@home] Checksum or signature error for 13ja04aa.14664.592.647150.135
2005-12-08 07:34:09 [SETI@home] Checksum or signature error for 13ja04aa.14664.592.647150.135
2005-12-08 07:34:09 [SETI@home] Unrecoverable error for result 13ja04aa.14664.592.647150.135_4 (WU download error: couldn't get input files:
<file_xfer_error>
<file_name>13ja04aa.14664.592.647150.135</file_name>
<error_code>-108</error_code>
<error_message>MD5 computation error</error_message>
</file_xfer_error>
)
2005-12-08 07:34:09 [SETI@home] Unrecoverable error for result 13ja04aa.14664.592.647150.135_4 (WU download error: couldn't get input files:
<file_xfer_error>
<file_name>13ja04aa.14664.592.647150.135</file_name>
<error_code>-108</error_code>
<error_message>MD5 computation error</error_message>
</file_xfer_error>
)


Regards Hans

---

Has anyone noticed a reduction in the error codes (500, -106 and I/O - NOTE: I have seen no I/O but get the other two, mainly 500) or connection rates, now Mat L's technical news reports suggests the upload server is "catching up"?

From the PCs in my set up I have noticed no improvements in upload results. The numbers of completed units "ready to report", on the local hosts, has gone up by approximately last nights/this morning's output. Downloads are up to the normal expectations.

---

It's good to be back amongst friends and colleagues

From the last Technical News (December 8, 2005 - 03:00 UTC)

"Meanwhile, we are still dropping connections on the upload server. But the good news is that we are successfully handling about 4 result uploads for every workunit download, which means the upload server is indeed catching up. We're getting about 35 results a second and sending out about 8 workunits a second at the time of writing."

If this is true, in one day and some hours, all results in progress (3,172,333 now) will be in SETI's servers. So at 03:00 UTC we will have only a few "Result in progress".

From my point of view, after more than 6 hours from the message (1/4 of day) nothing is changed .... but I can only wait ...

Francesco

---

<<From my point of view, after more than 6 hours from the message (1/4 of day) nothing is changed .... >>

..this is my observation too. But wait, something has changed. The 500 Errors got children...501, 502.. etc..

here´s a sample:

08.12.2005 10:24:49|SETI@home|Temporarily failed upload of 21mr05ab.16394.13601.354830.230_2_0: error 503

08.12.2005 10:27:49|SETI@home|Temporarily failed upload of 19mr05ab.28067.12769.872154.5_2_0: error 504

---

<<From my point of view, after more than 6 hours from the message (1/4 of day) nothing is changed .... >>

..this is my observation too. But wait, something has changed. The 500 Errors got children...501, 502.. etc..

here�s a sample:

08.12.2005 10:24:49|SETI@home|Temporarily failed upload of 21mr05ab.16394.13601.354830.230_2_0: error 503

08.12.2005 10:27:49|SETI@home|Temporarily failed upload of 19mr05ab.28067.12769.872154.5_2_0: error 504

Yes, something is changed.
I have moved 3000 lines of LOG (4 days) in Excel and I have done a Pivot Table.
Upload finished are increasing.
Yesterdy, 2 in 24 hours (with 286 automatic retries)
Today 5 in 10 hours (with 144 automatic retries)

Bye
Francesco

Added later...
Examining the log of an other host, I've seen same grow of UL finished.
Now I have 1 UL finished every 60 failed.

---

Hi "Celtic Wolf" and the "others"!

My english is'nt the best, sorry!

I really don't know what to do. This can't be only a Berkeley-problem. In former times there was'nt a big mysterious buglike this at their "serving".
Have i to change some of my system - attitudes?

In Setis Technical News is posted that they are working on their servers...
It is a big bit unfortunately to do this a few days before the final end of Classic.
The merging Seti1/Classic brings some troubles in Berkeley... that's normal, Okay!
(yesterday they wrote the downloads are running again, just the Uploads are still droping... i can't see this in practice. Both are'nt working since a few days)

How ever, there are problems i don't understand.

What specially is the error 500 + system I/O? (All i know is that it has something to do with MTU sizes...)
Please post an easy to understand (...to translate) information about the error 500 + sys I/O.


...just to answer a few questions and to post the involved parts fom the BM-Log here?

That can't be all... what to do to fix?

------------------------------------

1. The type of connection:
ADSL

2. Kind of equipment:
ADSL Modem "SpeedTouch 510i" from Thomson.

3. other applications:
I think no, maybe the Namo Webeditor?

4. connected directly:
Yes, the ADSL modem goes to the ADSL-splitter and this is "hanging" on the phonecable (ISDN).

5. Are you willing to share a network trace with one of us?
Shure, but what is it and how to do?

Some Spezials:
- The error 500 is allso found at the downloading files from SetiTest (new client 4.11).
- I use an optimized Seti1 client.
- My PC has a Pent.4 (2600) CPU, running Windows XP Home Edition (complete new installed) with a additionally installation of microsofts Service Pack 2.

By installing my webconnection ADSL i used the DFÜ-Optimizer,
the actuell
MaxMTU-number (size of the data-pakages) is: 1492
RWIN-number (maximum "dataset") is: 32767
TCP/WS-number (Window-Size-worth) is the same: 32767
TTL-number (Time-to-Live worth) is: 64
MSS - number (Maximum Segment Size) is: 1452
HTTP+Max Connection (how mutch connections): HTTP 1.0 + 20 connections.
This attitudes are working very fine since the "Berkeley Serverproblems" ("crunching", dropping connections)


In my BM are some waiting up- and downloads. Some Seti1 WUs/Results and a reset of the SetiTest. (maybe some downloads worked?)
I close the BM and open it again, this is from the log:

08.12.2005 10:07:42||Starting BOINC client version 5.2.5 for windows_intelx86
08.12.2005 10:07:42||libcurl/7.14.0 OpenSSL/0.9.8 zlib/1.2.3
08.12.2005 10:07:42||Data directory: C:\\Programme\\BOINC
08.12.2005 10:07:42|SETI@home|Found app_info.xml; using anonymous platform
08.12.2005 10:07:42||Processor: 1 GenuineIntel Intel(R) Pentium(R) 4 CPU 2.60GHz
08.12.2005 10:07:42||Memory: 511.48 MB physical, 1.22 GB virtual
08.12.2005 10:07:42||Disk: 55.89 GB total, 41.08 GB free
08.12.2005 10:07:42|Einstein@Home|Computer ID: 435060; location: home; project prefs: home
08.12.2005 10:07:42|LHC@home|Computer ID: 70830; location: home; project prefs: home
08.12.2005 10:07:42|orbit@home|Computer ID: 2482; location: home; project prefs: home
08.12.2005 10:07:42|SETI@home|Computer ID: 1610233; location: home; project prefs: home
08.12.2005 10:07:42|SETI@home Beta Test|Computer ID: 3014; location: home; project prefs: home
08.12.2005 10:07:42|PrimeGrid|Computer ID: 3785; location: home; project prefs: home
08.12.2005 10:07:42|uFluids|Computer ID: 675; location: home; project prefs: home
08.12.2005 10:07:42||General prefs: from SETI@home (last modified 2005-11-05 18:52:49)
08.12.2005 10:07:42||General prefs: using separate prefs for home
08.12.2005 10:07:42||Remote control not allowed; using loopback address
08.12.2005 10:07:42|LHC@home|Deferring computation for result wnov1D_v6s4hvnom_mqx__5__64.311_59.331__6_8__6__45_1_sixvf_boinc62859_2
08.12.2005 10:07:42|Einstein@Home|Deferring computation for result w1_0965.5__0965.9_0.1_T01_S4hD_2
08.12.2005 10:07:42|PrimeGrid|Deferring computation for result t-rsa768_40999_0
08.12.2005 10:07:42|SETI@home|Resuming computation for result 20mr05aa.18074.30305.561076.164_1 using setiathome version 418
08.12.2005 10:07:43|orbit@home|Deferring communication with project for 23 hours, 7 minutes, and 59 seconds
08.12.2005 10:09:24|SETI@home|Started download of 20mr05aa.6043.27936.259654.22
08.12.2005 10:09:47||Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu]
08.12.2005 10:09:47|SETI@home|Temporarily failed download of 20mr05aa.6043.27936.259654.22: system I/O
08.12.2005 10:09:47|SETI@home|Backing off 1 hours, 16 minutes, and 6 seconds on download of file 20mr05aa.6043.27936.259654.22
08.12.2005 10:09:49|SETI@home|Started upload of 24my03aa.1611.25441.817310.93_1_0
08.12.2005 10:09:49|SETI@home|Started upload of 24my03aa.1611.25441.817310.97_0_0
08.12.2005 10:09:49|SETI@home Beta Test|Started download of setiathome_4.11_windows_intelx86.exe
08.12.2005 10:09:49|SETI@home Beta Test|Started download of better_banner.jpg
08.12.2005 10:09:53|orbit@home|Sending scheduler request to http://orbit.psi.edu/cgi/cgi
08.12.2005 10:09:53|orbit@home|Reason: To fetch work
08.12.2005 10:09:53|orbit@home|Requesting 172800 seconds of new work
08.12.2005 10:09:58|orbit@home|Scheduler request to http://orbit.psi.edu/cgi/cgi succeeded
08.12.2005 10:09:58|orbit@home|Message from server: platform 'windows_intelx86' not found
08.12.2005 10:09:58|orbit@home|No work from project
08.12.2005 10:10:03|orbit@home|Deferring communication with project for 23 hours, 59 minutes, and 54 seconds
08.12.2005 10:10:12|SETI@home|Temporarily failed upload of 24my03aa.1611.25441.817310.93_1_0: error 500
08.12.2005 10:10:12|SETI@home|Backing off 2 hours, 22 minutes, and 51 seconds on upload of file 24my03aa.1611.25441.817310.93_1_0
08.12.2005 10:10:12|SETI@home|Temporarily failed upload of 24my03aa.1611.25441.817310.97_0_0: error 500
08.12.2005 10:10:12|SETI@home|Backing off 3 hours, 41 minutes, and 41 seconds on upload of file 24my03aa.1611.25441.817310.97_0_0
08.12.2005 10:10:12|SETI@home|Started upload of 17oc03aa.1219.21522.723566.7_4_0
08.12.2005 10:10:12|SETI@home|Started upload of 24my03aa.1611.25441.817310.96_0_0
08.12.2005 10:10:12|SETI@home Beta Test|Temporarily failed download of setiathome_4.11_windows_intelx86.exe: error 500
08.12.2005 10:10:12|SETI@home Beta Test|Backing off 1 hours, 20 minutes, and 56 seconds on download of file setiathome_4.11_windows_intelx86.exe
08.12.2005 10:10:12|SETI@home Beta Test|Temporarily failed download of better_banner.jpg: error 500
08.12.2005 10:10:12|SETI@home Beta Test|Backing off 1 hours, 20 minutes, and 28 seconds on download of file better_banner.jpg
08.12.2005 10:10:17|SETI@home|Temporarily failed upload of 17oc03aa.1219.21522.723566.7_4_0: error 500
08.12.2005 10:10:17|SETI@home|Backing off 3 hours, 22 minutes, and 58 seconds on upload of file 17oc03aa.1219.21522.723566.7_4_0
08.12.2005 10:10:17|SETI@home|Temporarily failed upload of 24my03aa.1611.25441.817310.96_0_0: error 500
08.12.2005 10:10:17|SETI@home|Backing off 2 hours, 44 minutes, and 44 seconds on upload of file 24my03aa.1611.25441.817310.96_0_0
08.12.2005 10:10:17|SETI@home|Started upload of 24my03aa.1611.25441.817310.99_0_0
08.12.2005 10:10:17|SETI@home|Started upload of 21mr05ab.16394.17553.142324.87_1_0
08.12.2005 10:10:55||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:10:55||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:10:55|SETI@home|Temporarily failed upload of 24my03aa.1611.25441.817310.99_0_0: timeout
08.12.2005 10:10:55|SETI@home|Backing off 1 hours, 45 minutes, and 34 seconds on upload of file 24my03aa.1611.25441.817310.99_0_0
08.12.2005 10:10:55|SETI@home|Temporarily failed upload of 21mr05ab.16394.17553.142324.87_1_0: timeout
08.12.2005 10:10:55|SETI@home|Backing off 1 hours, 33 minutes, and 41 seconds on upload of file 21mr05ab.16394.17553.142324.87_1_0
08.12.2005 10:10:55|SETI@home|Started upload of 21mr05ab.16394.17553.142324.89_0_0
08.12.2005 10:10:55|SETI@home|Started upload of 19mr05ab.18039.24464.284650.71_1_0
08.12.2005 10:11:17||Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu]
08.12.2005 10:11:17||Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu]
08.12.2005 10:11:17|SETI@home|Temporarily failed upload of 21mr05ab.16394.17553.142324.89_0_0: system I/O
08.12.2005 10:11:17|SETI@home|Backing off 37 minutes and 55 seconds on upload of file 21mr05ab.16394.17553.142324.89_0_0
08.12.2005 10:11:17|SETI@home|Temporarily failed upload of 19mr05ab.18039.24464.284650.71_1_0: system I/O
08.12.2005 10:11:17|SETI@home|Backing off 2 hours, 1 minutes, and 8 seconds on upload of file 19mr05ab.18039.24464.284650.71_1_0
08.12.2005 10:11:17|SETI@home|Started upload of 13au01aa.6597.20754.729828.86_0_0
08.12.2005 10:11:17|SETI@home|Started upload of 13au01aa.6597.20754.729828.92_0_0
08.12.2005 10:11:40|SETI@home|Temporarily failed upload of 13au01aa.6597.20754.729828.92_0_0: error 500
08.12.2005 10:11:40|SETI@home|Backing off 1 hours, 23 minutes, and 23 seconds on upload of file 13au01aa.6597.20754.729828.92_0_0
08.12.2005 10:11:41|SETI@home|Started upload of 20mr05aa.6043.21105.573572.98_2_0
08.12.2005 10:11:55||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:11:56|SETI@home|Temporarily failed upload of 13au01aa.6597.20754.729828.86_0_0: timeout
08.12.2005 10:11:56|SETI@home|Backing off 1 hours, 31 minutes, and 56 seconds on upload of file 13au01aa.6597.20754.729828.86_0_0
08.12.2005 10:11:56|SETI@home|Started upload of 20mr05aa.6043.21105.573572.92_2_0
08.12.2005 10:12:18||Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu]
08.12.2005 10:12:18|SETI@home|Temporarily failed upload of 20mr05aa.6043.21105.573572.92_2_0: system I/O
08.12.2005 10:12:18|SETI@home|Backing off 2 hours, 13 minutes, and 17 seconds on upload of file 20mr05aa.6043.21105.573572.92_2_0
08.12.2005 10:12:18|SETI@home|Started upload of 20mr05aa.6043.21105.573572.91_2_0
08.12.2005 10:12:41|SETI@home|Temporarily failed upload of 20mr05aa.6043.21105.573572.91_2_0: error 500
08.12.2005 10:12:41|SETI@home|Backing off 1 hours, 40 minutes, and 41 seconds on upload of file 20mr05aa.6043.21105.573572.91_2_0
08.12.2005 10:12:41|SETI@home|Started upload of 13au01aa.6597.20754.729828.89_1_0
08.12.2005 10:12:57||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:12:57|SETI@home|Temporarily failed upload of 20mr05aa.6043.21105.573572.98_2_0: timeout
08.12.2005 10:12:57|SETI@home|Backing off 2 hours, 59 minutes, and 21 seconds on upload of file 20mr05aa.6043.21105.573572.98_2_0
08.12.2005 10:12:57|SETI@home|Started upload of 13au01aa.6597.20754.729828.83_2_0
08.12.2005 10:13:19||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:13:19|SETI@home|Temporarily failed upload of 13au01aa.6597.20754.729828.89_1_0: timeout
08.12.2005 10:13:19|SETI@home|Backing off 3 hours, 43 minutes, and 34 seconds on upload of file 13au01aa.6597.20754.729828.89_1_0
08.12.2005 10:13:19|SETI@home|Started upload of 15oc03aa.1719.22321.517346.191_2_0
08.12.2005 10:13:57||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:13:57|SETI@home|Temporarily failed upload of 15oc03aa.1719.22321.517346.191_2_0: timeout
08.12.2005 10:13:57|SETI@home|Backing off 1 hours, 51 minutes, and 11 seconds on upload of file 15oc03aa.1719.22321.517346.191_2_0
08.12.2005 10:13:57|SETI@home|Started upload of 13au01aa.6597.20754.729828.93_2_0
08.12.2005 10:14:01||Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out
08.12.2005 10:14:01|SETI@home|Temporarily failed upload of 13au01aa.6597.20754.729828.83_2_0: timeout
08.12.2005 10:14:01|SETI@home|Backing off 3 hours, 9 minutes, and 3 seconds on upload of file 13au01aa.6597.20754.729828.83_2_0
08.12.2005 10:14:06|SETI@home|Started upload of 20mr05aa.6043.21105.573572.94_1_0
08.12.2005 10:14:27||Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu]

I cut it here, because the shown loads are contendwise the same as te rest.

Can You help?

Thank You all to be so interested to fix the error 500 + sys I/O.

Regards
Miko

---

http://altes-beckhaus.com - my home & job
http://crunching-family.at - my team

A few of us are trying to track the cause of 500 errors.
It appears that it may have something to do with MTU sizes.

To get to the source of this I have several questions.

1. What type of connection do you have to your ISP?
(dial-up, DSL, Cable, Other [specify other]

2. What equipment are you using to access your ISP?
(cable modem [manufacturer, mode], DSL Modem, Other)

3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc)

4. Are you connected directly to your cable/dsl modem or is there a router or switch in line?

5. Are you willing to share a network trace with one of us?

If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers.

Your answers and any traces you will share will be kept bewteen me, you and the developers of this project.

1. Dial up

2. Nokia 6680 UMTS cell phone as modem

3. No bit torrent, napster ...

4. Directly connected via USB

5. Yes if it will be needed

Greetz Stefan

Boinc@Austria

E-Mail stefanledwina@gmx.net

---

Yeah, So maybe they need more servers or what? As maybe 3 just isn't enough.

I agree, unfortunately the servers intended to fix this are still on, over at classic. When classic closes, we'll have more.

Note: the same server can have many functions (see server status page)

Morning, the 500 errors just mean the connection was refused, because the server (kryten) coudn't handle it at the moment. For 99.5% of the users this is due to the outage and you are in the same boat as everyone, and there's nothing you can do but allow your puter to keep trying.

For the other .5% it might be an MTU issue which is being looked at. This thread was designed for them.

thanks
tony

I'm sure it's not news, but I haven't seen anyone explicitly say that when their uploads can start at all, they all stall at the same point, e.g. 0.28/11.28 KB or 0.28/13.65 KB, then time out in about 5 minutes.

At least that's my most common upload problem. I also have seen some "system i/o" and 500 errors in uploads over the last three days. So far, I've only succeeded in getting one upload since

Our uploads stall at the same point on a Mac (10.3.9) and 2 XP sp2 machines, so it seems to be platform independent.

Our network is run through a router behind a DSL modem, but setting the router MTU to 500 didn't help the uploads so I set it back to 1492.

There's no other software competing for cycles on any of the three machines.

We've only had one successful upload since this began 5 days ago.

Hope some of that information helps.

---