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Author	Message
Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203065 - Posted: 4 Dec 2005, 22:20:27 UTC A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? 5. Are you willing to share a network trace with one of us? If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. ID: 203065 ·

Ricky@SETI.USA Send message Joined: 4 Sep 04 Posts: 453 Credit: 1,586,857 RAC: 0	Message 203128 - Posted: 4 Dec 2005, 23:28:59 UTC - in response to Message 203065. Last modified: 4 Dec 2005, 23:30:12 UTC A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? 5. Are you willing to share a network trace with one of us? If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. I have just started getting the 500 error. As for your questions I will help if I can. 1. I am on dial-up 2. Modem on laptop 3. Not running anything other then SystemSuite6 programs 4. Direct connect to phone line 5. Yes, What do I have to do? Ricky ID: 203128 ·

Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203139 - Posted: 4 Dec 2005, 23:37:13 UTC - in response to Message 203128. I have just started getting the 500 error. As for your questions I will help if I can. 1. I am on dial-up 2. Modem on laptop 3. Not running anything other then SystemSuite6 programs 4. Direct connect to phone line 5. Yes, What do I have to do? Ricky It just started? Did you recently upgrade BOINC? Install any patches to Winders? What version of Winders? What Service Pack? If you will who is your ISP? Did the firewall in System Suite update recently? Do the firewall logs show any activity from BOINC being blocked? Email me at boinc@emacolet.com and I'll tell you where to download a sniffer program and how to set it up to capture what we will need. ID: 203139 ·

DecBassI Send message Joined: 21 May 05 Posts: 152 Credit: 86,905 RAC: 0	Message 203149 - Posted: 4 Dec 2005, 23:41:40 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? 5. Are you willing to share a network trace with one of us? I'm getting these errors: 04/12/2005 21:26:44\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 21:26:44\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.24368.947164.95_0_0: system I/O 04/12/2005 21:26:44\|SETI@home\|Backing off 3 minutes and 50 seconds on upload of file 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 21:30:35\|SETI@home\|Started upload of 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 21:30:36\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 21:30:36\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.24368.947164.95_0_0: system I/O 04/12/2005 21:30:36\|SETI@home\|Backing off 48 minutes and 51 seconds on upload of file 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 22:19:28\|SETI@home\|Started upload of 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 22:19:28\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 22:19:29\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.24368.947164.95_0_0: system I/O 04/12/2005 22:19:29\|SETI@home\|Backing off 2 hours, 8 minutes, and 42 seconds on upload of file 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 22:29:03\|SETI@home\|Started upload of 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 22:29:03\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 22:29:04\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.20274.54816.156_0_0: system I/O 04/12/2005 22:29:04\|SETI@home\|Backing off 1 hours, 28 minutes, and 56 seconds on upload of file 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 23:20:46\|SETI@home\|Started upload of 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 23:21:08\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 23:21:08\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.20274.54816.156_0_0: system I/O 04/12/2005 23:21:08\|SETI@home\|Backing off 31 minutes and 21 seconds on upload of file 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 23:21:54\|SETI@home\|Started upload of 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 23:22:16\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 23:22:16\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.20274.54816.156_0_0: system I/O 04/12/2005 23:22:16\|SETI@home\|Backing off 2 hours, 19 minutes, and 59 seconds on upload of file 19mr05ab.28067.20274.54816.156_0_0 04/12/2005 23:22:23\|SETI@home\|Started upload of 19mr05ab.28067.24368.947164.95_0_0 04/12/2005 23:22:45\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 04/12/2005 23:22:45\|SETI@home\|Temporarily failed upload of 19mr05ab.28067.24368.947164.95_0_0: system I/O 04/12/2005 23:22:45\|SETI@home\|Backing off 2 hours, 48 minutes, and 46 seconds on upload of file 19mr05ab.28067.24368.947164.95_0_0 no mention of error 500, but i think this may be connected. No problem with my internet connection - all is working fine. 1: DSL 2.2Mb 2: DSL Modem 3: Nothing else running, except browser (Netscape) 4: Directly connected 5: Yes - tell me what to do ID: 203149 ·

Patrick Send message Joined: 2 Dec 05 Posts: 33 Credit: 148,871 RAC: 0	Message 203152 - Posted: 4 Dec 2005, 23:42:45 UTC - in response to Message 203128. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? 5. Are you willing to share a network trace with one of us? If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. I have just started getting the 500 error. As for your questions I will help if I can. 1. I am on dial-up 2. Modem on laptop 3. Not running anything other then SystemSuite6 programs 4. Direct connect to phone line 5. Yes, What do I have to do? Ricky Cable Laptop via wireless lan. Full strength connection No apps save Explorer. here's the tracert: Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125] over a maximum of 30 hops: (First few inconsequential hops were cropped) 7 10 ms 9 ms 8 ms po20-ur01.wayneave.pa.panjde.comcast.net [68.86. 208.105] 8 10 ms 8 ms 10 ms po10-ur01.fairmountave.pa.panjde.comcast.net [68 .86.208.65] 9 9 ms 9 ms 10 ms po10-ur01.christianst.pa.panjde.comcast.net [68. 86.208.61] 10 10 ms 9 ms 9 ms po10-ur01.columbsblvd.pa.panjde.comcast.net [68. 86.208.57] 11 11 ms 12 ms 10 ms po10-ur01.greenwayave.pa.panjde.comcast.net [68. 86.208.53] 12 11 ms 9 ms 10 ms po20-ar01.wallingford.pa.panjde.comcast.net [68. 86.208.49] 13 12 ms 10 ms 11 ms po90-ar01.401nbroadst.pa.panjde.comcast.net [68. 86.208.29] 14 13 ms 13 ms 14 ms 12.118.114.49 15 21 ms 20 ms 19 ms tbr2-p012301.phlpa.ip.att.net [12.123.137.66] 16 20 ms 19 ms 19 ms tbr1-cl9.wswdc.ip.att.net [12.122.2.85] 17 18 ms 17 ms 17 ms 12.122.82.221 18 19 ms 19 ms 20 ms att-gw.dc.cogent.net [192.205.32.86] 19 22 ms 21 ms 19 ms p11-0.core01.dca01.atlas.cogentco.com [154.54.2. 201] 20 23 ms 22 ms 24 ms p4-0.core01.phl01.atlas.cogentco.com [66.28.4.18 ] 21 26 ms 26 ms 25 ms p5-0.core02.jfk02.atlas.cogentco.com [66.28.4.1] 22 76 ms 72 ms 64 ms p12-0.core01.mci01.atlas.cogentco.com [154.54.3. 202] 23 97 ms 98 ms 98 ms p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.2 09] 24 98 ms 98 ms 97 ms p15-0.core01.sfo01.atlas.cogentco.com [66.28.4.6 9] 25 98 ms 97 ms 99 ms UC-Berkeley.demarc.cogentco.com [66.250.4.74] 26 100 ms 99 ms 99 ms 66.28.250.125 Trace complete. Big jump in times within Cogent...... ID: 203152 ·

pythonista Send message Joined: 23 May 99 Posts: 2 Credit: 37,314 RAC: 0	Message 203162 - Posted: 4 Dec 2005, 23:48:29 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. [snip] e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. You should have an email from me, with a couple ethereal traces. No error 500 was captured in my tests (although I had an earlier such error) but I'm getting the same System I/O errors in my log as the other poster(s). I hope my info was thorough enough, let me know. ID: 203162 ·

kevint Volunteer tester Send message Joined: 17 May 99 Posts: 414 Credit: 11,680,240 RAC: 0	Message 203166 - Posted: 4 Dec 2005, 23:50:14 UTC 12/4/2005 4:21:54 PM\|SETI@home\|Temporarily failed upload of 8ja04ab.24696.31440.1047142.58_3_0: system I/O 12/4/2005 4:21:54 PM\|SETI@home\|Backing off 1 hours, 14 minutes, and 59 seconds on upload of file 18ja04ab.24696.31440.1047142.58_3_0 12/4/2005 4:21:54 PM\|SETI@home\|Started upload of 17oc03aa.29777.14081.29822.127_1_0 12/4/2005 4:22:17 PM\|SETI@home\|Temporarily failed upload of 17oc03aa.29777.14081.29822.127_1_0: error 500 12/4/2005 4:22:17 PM\|SETI@home\|Backing off 3 hours, 59 minutes, and 7 seconds on upload of file 17oc03aa.29777.14081.29822.127_1_0 12/4/2005 4:28:25 PM\|SETI@home\|Started upload of 18ja04ab.24696.28258.111092.251_1_0 12/4/2005 4:28:26 PM\|SETI@home\|Started upload of 18ja04ab.24696.31440.1047142.58_3_0 12/4/2005 4:28:47 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 4:28:47 PM\|SETI@home\|Temporarily failed upload of 18ja04ab.24696.28258.111092.251_1_0: system I/O 12/4/2005 4:28:47 PM\|SETI@home\|Backing off 3 hours, 49 minutes, and 50 seconds on upload of file 18ja04ab.24696.28258.111092.251_1_0 12/4/2005 4:28:47 PM\|SETI@home\|Started upload of 17oc03aa.29777.14081.29822.127_1_0 12/4/2005 4:28:48 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 4:28:48 PM\|SETI@home\|Temporarily failed upload of 18ja04ab.24696.31440.1047142.58_3_0: system I/O 12/4/2005 4:28:48 PM\|SETI@home\|Backing off 1 hours, 4 minutes, and 28 seconds on upload of file 18ja04ab.24696.31440.1047142.58_3_0 12/4/2005 4:29:50 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 4:29:50 PM\|SETI@home\|Temporarily failed upload of 17oc03aa.29777.14081.29822.127_1_0: system I/O Getting a mix of 500 error and I/O error, I belive it is in response to this post on the seti site December 4, 2005 We are experiencing heavy traffic on our data server. This is preventing some workunit/core client downloads. We are working on the problem. ID: 203166 ·

Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203169 - Posted: 4 Dec 2005, 23:51:43 UTC We all seem to be getting the connection errors on uploads now, but I am mainly concerned with the 500 errors at this point. Thanks!!! ID: 203169 ·

Ricky@SETI.USA Send message Joined: 4 Sep 04 Posts: 453 Credit: 1,586,857 RAC: 0	Message 203198 - Posted: 5 Dec 2005, 0:27:22 UTC - in response to Message 203139. I have just started getting the 500 error. As for your questions I will help if I can. 1. I am on dial-up 2. Modem on laptop 3. Not running anything other then SystemSuite6 programs 4. Direct connect to phone line 5. Yes, What do I have to do? Ricky It just started? Did you recently upgrade BOINC? Install any patches to Winders? What version of Winders? What Service Pack? If you will who is your ISP? Did the firewall in System Suite update recently? Do the firewall logs show any activity from BOINC being blocked? Email me at boinc@emacolet.com and I'll tell you where to download a sniffer program and how to set it up to capture what we will need. Was unable to email you. Got the following error: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'boinc@emacolet.com'. Subject '500 Error', Account: 'mail.gotricounty.com', Server: 'smtp.gotricounty.com', Protocol: SMTP, Server Response: '553 Unable to relay. (#5.7.1)', Port: 25, Secure(SSL): No, Server Error: 553, Socket Error: 2, Error Number: 0x800CCC79 Anyway I did my weekly window/visus update at 6am EST. The error 500 showed up atfter 17:00 hrs EST.: 12/4/2005 17:49:09\|SETI@home\|Temporarily failed download of 15oc03aa.1719.15648.797170.8: error 500 12/4/2005 17:49:09\|SETI@home\|Backing off 1 minutes and 0 seconds on download of file 15oc03aa.1719.15648.797170.8 12/4/2005 17:49:09\|SETI@home\|Temporarily failed download of 13au01aa.6597.11825.965896.42: error 500 12/4/2005 17:49:09\|SETI@home\|Backing off 1 minutes and 0 seconds on download of file 13au01aa.6597.11825.965896.42 12/4/2005 17:50:09\|SETI@home\|Started download of 15oc03aa.1719.15648.797170.8 12/4/2005 17:50:09\|SETI@home\|Started download of 13au01aa.6597.11825.965896.42 12/4/2005 17:50:43\|\|Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out 12/4/2005 17:50:43\|SETI@home\|Temporarily failed download of 13au01aa.6597.11825.965896.42: timeout Ricky ID: 203198 ·

kevint Volunteer tester Send message Joined: 17 May 99 Posts: 414 Credit: 11,680,240 RAC: 0	Message 203202 - Posted: 5 Dec 2005, 0:31:48 UTC 12/4/2005 5:26:10 PM\|SETI@home\|Started download of 21mr05ab.11361.25906.773582.217 12/4/2005 5:26:56 PM\|SETI@home\|Temporarily failed download of 21mr05ab.11361.25906.773582.217: error 500 12/4/2005 5:26:56 PM\|SETI@home\|Backing off 1 minutes and 0 seconds on download of file 21mr05ab.11361.25906.773582.217 12/4/2005 5:26:56 PM\|SETI@home\|Started download of 15oc03aa.1719.16322.298580.188 12/4/2005 5:26:59 PM\|SETI@home\|Temporarily failed download of 13au01aa.6597.12737.922168.14: error 500 12/4/2005 5:26:59 PM\|SETI@home\|Backing off 1 minutes and 0 seconds on download of file 13au01aa.6597.12737.922168.14 12/4/2005 5:26:59 PM\|SETI@home\|Started download of 15oc03aa.1719.16322.298580.192 12/4/2005 5:27:21 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 5:27:21 PM\|SETI@home\|Temporarily failed download of 15oc03aa.1719.16322.298580.192: system I/O 12/4/2005 5:27:21 PM\|SETI@home\|Backing off 1 minutes and 0 seconds on download of file 15oc03aa.1719.16322.298580.192 12/4/2005 5:27:21 PM\|SETI@home\|Started download of 20mr05aa.6043.17442.884652.99 12/4/2005 5:27:28 PM\|SETI@home\|Finished download of 15oc03aa.1719.16322.298580.188 12/4/2005 5:27:28 PM\|SETI@home\|Throughput 11725 bytes/sec 12/4/2005 5:27:28 PM\|SETI@home\|Started download of 13au01aa.6597.12737.922168.9 12/4/2005 5:27:29 PM\|\|request_reschedule_cpus: files downloaded 12/4/2005 5:27:50 PM\|SETI@home\|Finished download of 13au01aa.6597.12737.922168.9 12/4/2005 5:27:50 PM\|SETI@home\|Throughput 17654 bytes/sec 12/4/2005 5:27:50 PM\|SETI@home\|Started download of 13au01aa.6597.12737.922168.13 WU starting to transmit, but still getting error message 500, I have not upgraded nor done anything to this client in a long time. connecting via 10+mbs comcast cable. ID: 203202 ·

KB7RZF Volunteer tester Send message Joined: 15 Aug 99 Posts: 9549 Credit: 3,308,926 RAC: 2	Message 203209 - Posted: 5 Dec 2005, 0:37:20 UTC - in response to Message 203065. Last modified: 5 Dec 2005, 0:53:08 UTC A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] DSL 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) DSL Modem 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) Havent been home, no one online, so nothing else could comsume anything. :-) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? Got a Linksys 4 port router inline between my comptuer and DSL modem. 5. Are you willing to share a network trace with one of us? Haven't tried a traceroute yet. However this is from my logs: 12/4/2005 2:08:40 PM\|SETI@home\|Started upload of 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 2:09:48 PM\|SETI@home\|Temporarily failed upload of 21mr05ab.16394.18226.686074.70_2_0: error 500 12/4/2005 2:09:48 PM\|SETI@home\|Backing off 1 hours, 19 minutes, and 22 seconds on upload of file 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 3:01:51 PM\|rosetta@home\|Resuming result 1ogw__abrelax_rand_len10_jit02_omega_sim_filters_72921_0 using rosetta version 480 12/4/2005 3:01:51 PM\|SETI@home\|Pausing result 21mr05ab.16394.18226.686074.67_0 (left in memory) 12/4/2005 3:29:11 PM\|SETI@home\|Started upload of 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 3:29:50 PM\|\|Attempting to communicate with [setiboincdata.ssl.berkeley.edu] timed out 12/4/2005 3:29:50 PM\|SETI@home\|Temporarily failed upload of 21mr05ab.16394.18226.686074.70_2_0: timeout 12/4/2005 3:29:50 PM\|SETI@home\|Backing off 27 minutes and 59 seconds on upload of file 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 3:57:50 PM\|SETI@home\|Started upload of 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 3:58:13 PM\|SETI@home\|Temporarily failed upload of 21mr05ab.16394.18226.686074.70_2_0: error 500 12/4/2005 3:58:13 PM\|SETI@home\|Backing off 6 minutes and 53 seconds on upload of file 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 4:05:07 PM\|SETI@home\|Started upload of 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 4:05:30 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 4:05:30 PM\|SETI@home\|Temporarily failed upload of 21mr05ab.16394.18226.686074.70_2_0: system I/O 12/4/2005 4:05:30 PM\|SETI@home\|Backing off 3 hours, 36 minutes, and 56 seconds on upload of file 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 4:29:01 PM\|\|request_reschedule_cpus: project op 12/4/2005 4:29:02 PM\|rosetta@home\|Pausing result 1ogw__abrelax_rand_len10_jit02_omega_sim_filters_72921_0 (left in memory) 12/4/2005 4:29:02 PM\|SETI@home\|Resuming result 21mr05ab.16394.18226.686074.67_0 using setiathome version 411 12/4/2005 4:29:06 PM\|SETI@home\|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi 12/4/2005 4:29:06 PM\|SETI@home\|Reason: Requested by user 12/4/2005 4:29:06 PM\|SETI@home\|Reporting 1 results 12/4/2005 4:29:11 PM\|SETI@home\|Scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi succeeded 12/4/2005 4:29:17 PM\|SETI@home\|Deferring communication with project for 10 minutes and 0 seconds 12/4/2005 4:29:18 PM\|SETI@home\|Started upload of 21mr05ab.16394.18226.686074.70_2_0 12/4/2005 4:29:40 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] 12/4/2005 4:29:40 PM\|SETI@home\|Temporarily failed upload of 21mr05ab.16394.18226.686074.70_2_0: system I/O 12/4/2005 4:29:40 PM\|SETI@home\|Backing off 1 hours, 47 minutes, and 49 seconds on upload of file 21mr05ab.16394.18226.686074.70_2_0 Here is the traceroute as soon as I figured out the stupid command, been a while since i did it: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\\>tracert setiboincdata.ssl.berkeley.edu Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125] over a maximum of 30 hops: 1 12 ms 10 ms 11 ms rno-atm0-dsl0.greatbasin.net [216.82.144.1] 2 13 ms 386 ms 343 ms rno-core0-atm0-fe.greatbasin.net [207.228.13.17] 3 15 ms 15 ms 15 ms sl-gw25-stk-4-0-TS3.sprintlink.net [144.223.53.7 7] 4 16 ms 16 ms 15 ms sl-bb21-stk-8-1.sprintlink.net [144.232.4.225] 5 19 ms 19 ms 19 ms sl-bb24-sj-9-0.sprintlink.net [144.232.20.181] 6 18 ms 18 ms 17 ms sl-bb25-sj-15-0.sprintlink.net [144.232.3.218] 7 20 ms 20 ms 19 ms sl-st21-sj-12-0.sprintlink.net [144.232.9.240] 8 20 ms 20 ms 19 ms 144.232.19.22 9 28 ms 27 ms 27 ms p14-0.core01.sjc03.atlas.cogentco.com [154.54.11 .137] 10 27 ms 28 ms 28 ms p5-0.core02.sfo01.atlas.cogentco.com [66.28.4.13 4] 11 28 ms 28 ms 28 ms p15-0.core01.sfo01.atlas.cogentco.com [66.28.4.6 9] 12 29 ms 29 ms 30 ms UC-Berkeley.demarc.cogentco.com [66.250.4.74] 13 30 ms 31 ms 31 ms 66.28.250.125 Trace complete. C:\\> As a side note, I just did a manual update, and it will upload to 100%, but then this message pops up: 12/4/2005 4:49:00 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] Dunno if it helps. If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. As you can see this started for me at 2:08pm PST for me. Thanks. Jeremy ID: 203209 ·

Ray Volunteer tester Send message Joined: 16 Jun 99 Posts: 30 Credit: 1,323,477 RAC: 0	Message 203289 - Posted: 5 Dec 2005, 1:22:34 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] ADSL 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) SpeedStream modem model 5200 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) No 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? Router D-Link DL714P+ MTU set at 1492 5. Are you willing to share a network trace with one of us? C:\\tracert setiboincdata.ssl.berkeley.edu Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125] over a maximum of 30 hops: 1 1 ms 1 ms 2 ms 192.168.0.1 2 12 ms 11 ms 12 ms 64.230.197.112 3 10 ms 10 ms 10 ms 64.230.228.41 4 10 ms 10 ms 11 ms 64.230.241.213 5 13 ms 14 ms 11 ms rtp627384rts [64.230.204.169] 6 20 ms 22 ms 22 ms 64.230.240.14 7 21 ms 20 ms 21 ms bx3-newyork83-pos2-0.in.bellnexxia.net [206.108. 103.246] 8 21 ms 21 ms 21 ms rtp627337rts [64.230.204.238] 9 20 ms 20 ms 22 ms p15-0.core02.jfk02.atlas.cogentco.com [66.28.4.1 4] 10 48 ms 48 ms 48 ms p12-0.core01.mci01.atlas.cogentco.com [154.54.3. 202] 11 82 ms 83 ms 82 ms p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.2 09] 12 82 ms 82 ms 82 ms p15-0.core01.sfo01.atlas.cogentco.com [66.28.4.6 9] 13 100 ms 100 ms 99 ms UC-Berkeley.demarc.cogentco.com [66.250.4.74] 14 85 ms 86 ms 87 ms 66.28.250.125 Trace complete. If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. ID: 203289 ·

Nick Send message Joined: 29 May 03 Posts: 1 Credit: 2,434 RAC: 0	Message 203359 - Posted: 5 Dec 2005, 2:05:21 UTC - in response to Message 203289. I am having the same problems with the server not responding and I/O errors when trying to connect to the seti server. 12/4/2005 8:56:39 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] I have also had 4 Irrecoverable errors today with seti downloads. Each one my computer processed the information for approximently 4 hours then stopped giveing me a client error. Connection: Dial-up connection with Labtop modem Processor: 1 AuthenticAMD mobile AMD Athlon(tm) XP 2200+ No other applications are running besides the Bionic client. ID: 203359 ·

Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203366 - Posted: 5 Dec 2005, 2:12:26 UTC - in response to Message 203359. I am having the same problems with the server not responding and I/O errors when trying to connect to the seti server. 12/4/2005 8:56:39 PM\|\|Couldn't connect to hostname [setiboincdata.ssl.berkeley.edu] I have also had 4 Irrecoverable errors today with seti downloads. Each one my computer processed the information for approximently 4 hours then stopped giveing me a client error. Connection: Dial-up connection with Labtop modem Processor: 1 AuthenticAMD mobile AMD Athlon(tm) XP 2200+ No other applications are running besides the Bionic client. We are all experiencing upload issues are the moment.. Be patient :) ID: 203366 ·

stangdriver Send message Joined: 20 Dec 00 Posts: 6 Credit: 170,779 RAC: 0	Message 203438 - Posted: 5 Dec 2005, 3:29:32 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] Cable (Comcast) 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) Cable Modem, Toshiba 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) AOL AIM 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? Router 5. Are you willing to share a network trace with one of us? Sure. If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. ID: 203438 ·

Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203449 - Posted: 5 Dec 2005, 3:40:22 UTC - in response to Message 203438. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] Cable (Comcast) 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) Cable Modem, Toshiba 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) AOL AIM 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? Router 5. Are you willing to share a network trace with one of us? Sure. If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. Are you getting 500 errors or System I/O errors? ID: 203449 ·

stangdriver Send message Joined: 20 Dec 00 Posts: 6 Credit: 170,779 RAC: 0	Message 203458 - Posted: 5 Dec 2005, 3:55:26 UTC - in response to Message 203449. Last modified: 5 Dec 2005, 4:07:01 UTC sorry, was the IO error. My mistake. ID: 203458 ·

Celtic Wolf Volunteer tester Send message Joined: 3 Apr 99 Posts: 3278 Credit: 595,676 RAC: 0	Message 203463 - Posted: 5 Dec 2005, 4:05:55 UTC - in response to Message 203458. I am looking for the 500 errors We are ALL getting the system I?O errors at this time. ID: 203463 ·

Big_Easy_Bob Send message Joined: 9 Oct 05 Posts: 4 Credit: 19,755 RAC: 0	Message 203473 - Posted: 5 Dec 2005, 4:21:19 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? 5. Are you willing to share a network trace with one of us? If you don't want to answer these questions on line e-mail the answer to me at boinc@emacolet.com I set this address up on my mail server to get these answers. Your answers and any traces you will share will be kept bewteen me, you and the developers of this project. 1. Cable 2. Cable modem, Motorola 5120 3. None 4. Direct connection to modem 5. Yes ID: 203473 ·

[B^S] HenryHunter Volunteer tester Send message Joined: 22 Oct 02 Posts: 14 Credit: 802,430 RAC: 0	Message 203537 - Posted: 5 Dec 2005, 7:51:22 UTC - in response to Message 203065. A few of us are trying to track the cause of 500 errors. It appears that it may have something to do with MTU sizes. To get to the source of this I have several questions. 1. What type of connection do you have to your ISP? (dial-up, DSL, Cable, Other [specify other] DSL 2. What equipment are you using to access your ISP? (cable modem [manufacturer, mode], DSL Modem, Other) DSL-Modem 3. Are you running other applications that could consume bandwidth? (bit torrent, win mx, napster, etc) No other applications 4. Are you connected directly to your cable/dsl modem or is there a router or switch in line? Router 5. Are you willing to share a network trace with one of us? Yes "Hard work never killed anybody" But why take the risk ! Proud member of Boinc Synergy. Join our team ID: 203537 ·

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