Cannot connect to upload results

Questions and Answers : Windows : Cannot connect to upload results
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Dennis L

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Message 172108 - Posted: 26 Sep 2005, 19:27:37 UTC

Bionic shows two WU's in a status of "Ready to Report" however is not sending/recieving information. The 'Messages' tabs shows 'Deferring communication with project for 2 days, 7 hours, 29 minutes'

- I have transferred work before with no problems.
- There are no know changes on my PC and/or network
- Am running Bionic ver 4.45
- Have tried selecting the Seti project and choosing "Update" to forec a connection.

Still cannot connect, any ideas?

Dennis

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Profile Thierry Van Driessche
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Message 172112 - Posted: 26 Sep 2005, 19:34:38 UTC

Hmmmm, I think you are running Boinc and not Bionic ;-)

Did you look into the tab "Messages" to see any other relevant message?

Please post these messages in your respond. (left click on any message and use the button "copy selected messages" and then paste into your post)
Read the News at the homepage
Have a look at the Technical News
Look if your question is not answered at the Boinc Wiki

Best greetings, Thierry
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Message 172135 - Posted: 26 Sep 2005, 20:39:05 UTC

I do believe they were working on the servers today, so you might have attempted to connect while they had to temporarily disable a system to update it's software.

Perhaps waiting a few hours or a day might help.
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Message 172141 - Posted: 26 Sep 2005, 20:51:15 UTC

Here it the copy from the 'messages' tab. This hS been going on for at least a couple of days.

Thanks, Dennis

9/26/2005 8:15:43 AM||Starting BOINC client version 4.45 for windows_intelx86
9/26/2005 8:15:43 AM||Data directory: C:\\Program Files\\BOINC
9/26/2005 8:15:43 AM|SETI@home|Computer ID: 1410067; location: work; project prefs: default
9/26/2005 8:15:43 AM||General prefs: from SETI@home (last modified 2005-09-15 10:18:05)
9/26/2005 8:15:43 AM||General prefs: no separate prefs for work; using your defaults
9/26/2005 8:15:43 AM||Remote control not allowed; using loopback address
9/26/2005 8:15:45 AM||Running CPU benchmarks
9/26/2005 8:16:42 AM||Benchmark results:
9/26/2005 8:16:42 AM|| Number of CPUs: 1
9/26/2005 8:16:42 AM|| 1163 double precision MIPS (Whetstone) per CPU
9/26/2005 8:16:42 AM|| 2457 integer MIPS (Dhrystone) per CPU
9/26/2005 8:16:42 AM||Finished CPU benchmarks
9/26/2005 8:16:42 AM||Resuming computation and network activity
9/26/2005 8:16:42 AM||request_reschedule_cpus: Resuming activities
9/26/2005 8:16:42 AM|SETI@home|Deferring communication with project for 2 days, 10 hours, 29 minutes, and 15 seconds
9/26/2005 8:16:42 AM||Insufficient work; requesting more
9/26/2005 9:16:43 AM|SETI@home|Deferring communication with project for 2 days, 9 hours, 29 minutes, and 14 seconds
9/26/2005 9:16:43 AM||Insufficient work; requesting more
9/26/2005 10:16:44 AM|SETI@home|Deferring communication with project for 2 days, 8 hours, 29 minutes, and 14 seconds
9/26/2005 10:16:44 AM||Insufficient work; requesting more
9/26/2005 11:16:44 AM|SETI@home|Deferring communication with project for 2 days, 7 hours, 29 minutes, and 14 seconds
9/26/2005 11:16:44 AM||Insufficient work; requesting more
9/26/2005 12:16:44 PM|SETI@home|Deferring communication with project for 2 days, 6 hours, 29 minutes, and 14 seconds
9/26/2005 12:16:44 PM||Insufficient work; requesting more
9/26/2005 12:19:18 PM||Suspending network activity - user request

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Message 172143 - Posted: 26 Sep 2005, 20:51:31 UTC
Last modified: 26 Sep 2005, 20:53:50 UTC

Also check if you have a button called either "Allow new work" or "Resume" in your Projects tab, once you select the Seti@Home project. If you do, press it and Update.

Oh, hold on, why do you do this:
9/26/2005 12:19:18 PM||Suspending network activity - user request

That means you have put your Network Activity to suspended, thereby making sure BOINC can't reach the internet.
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Message 172152 - Posted: 26 Sep 2005, 21:14:47 UTC

I do not have either a "Allow new Work" or "Resume". Acutally I have a "Resume" if I first 'Suspend'. Earlier today I selected "Suspend", waiting a few sec, then selected "Resume". Thought this may help kick start it to transfer the completed work.

Dennis
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Message 172160 - Posted: 26 Sep 2005, 21:40:23 UTC - in response to Message 172152.  
Last modified: 26 Sep 2005, 21:40:38 UTC

Ok, that was just for checking. Thanks. :)

I see your last contact to server was on the 19th of September. Before that looks normal as well.

So are you sure nothing changed in your environment? Did Windows Update download something new it installed on its own? Did you install anything that is using TCP/UDP ports 1043 or 31416?
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Message 172163 - Posted: 26 Sep 2005, 22:16:47 UTC

If anything changed it was unknown to me. Any other suggestions.

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Message 172166 - Posted: 26 Sep 2005, 22:33:27 UTC

Erm... how about you check it? Or do we have to guess what is on your computer and lead you by the hand through all of that?

What does Event Viewer say?
What does your Windows Firewall log say?
What did you install lately?
Did any of your anti-spyware programs/anti-virus programs get an update and lock things down?

Only you can check that. Not us. So more suggestions may be good, but unless you start checking for anything we opt, you will get lesser and lesser answer and in the end still be stuck.
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Message 172172 - Posted: 26 Sep 2005, 22:45:22 UTC

Will check.......however after a couple of years with the original Seti program I never had a problem. Logged 5000+ work units without issue.

Thank you for your assitance in trying to determine a solution. If I ever find the problem I'll let you know.

Thanks, Dennis
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Message 172175 - Posted: 26 Sep 2005, 22:53:26 UTC

Ageless, that was a little caustic, wasn't it? If he could determine the problem in the first place, then he woudln't be here asking for help.

Sure, some problems can be very elusive, but we must keep trying to come up with solutions. There is the possibility that we cannot solve a particular issue, but it is very improbable.


Dennis - Having been spoiled by SETI Classic, I'm sure it would be great if BOINC could be as easy to install and use as Classic, but alas it is much more complex for a good reason and thus it may not ever be (though not improbable). I'm sure the programmers will be working on BOINC to make it much more user friendly.
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Message 172176 - Posted: 26 Sep 2005, 23:08:46 UTC
Last modified: 26 Sep 2005, 23:11:37 UTC

Ageless, that was a little caustic, wasn't it? If he could determine the problem in the first place, then he woudln't be here asking for help.

He's asking for help, yes... but at the same point you would think people know a little about their computers/OS. So if a question comes along whether or not Windows Update has installed an update, wouldn't you check that?

His laclustre response of "If anything changed it was unknown to me. Any other suggestions." doesn't help much either. So I gave him much more to check...

You see the answer?

Yes, BOINC is a bit more hands-on when you want it to run correctly. It's not as simple as Classic Seti was. Classic was one program, BOINC is the manager for a lot of programs. It doesn't even crunch anything. Yet you need to make sure it runs fine in your own OS.

Windows 3.1 was easy to master, Windows 95 a bit more hands on. When you went from Windows 98/ME to Windows XP, you probably spent a lot of time figuring out where what was.

Ok, want help? Check your Account, General Preferences. What is set as the amount of days BOINC should contact Seti?
9/26/2005 8:15:43 AM||General prefs: from SETI@home (last modified 2005-09-15 10:18:05)

Try to work with the number there. If your computer doesn't do more than 15 units per day, don't set it higher than 10 days. If your computer is slower than that, try lower amounts of days.
If you run another project as well, halve the amount of days at all times.

If you're used to Classic's 3rd party programs, enabling you to have a cache of 100 days, then forget about that. That won't work here. You have a 14 day deadline, BOINC can calculate what you are asking for. Anything higher than 10 days worth asking, you won't get any.

I still remain set behind my earlier questions. If you run a computer, you must know what is happening on it. If you don't and you just shrug, I'll be seeing you shortly on another forum asking how to get rid of your spyware infestation.
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Message 172182 - Posted: 27 Sep 2005, 0:40:32 UTC

His laclustre response of "If anything changed it was unknown to me. Any other suggestions." doesn't help much either. So I gave him much more to check...


Well, it might not be the most optimistic answer, but the clue is in there.

Either he has Automatic Windows Update enabled and the updates are added automatically, or he is implying that he hasn't used the Windows Update site.
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Message 172759 - Posted: 29 Sep 2005, 4:09:13 UTC - in response to Message 172135.  

I wasn't able to upload my WU's either until I shut-off the screensaver on Boinc Manager (ver 4.45)


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Message 370848 - Posted: 18 Jul 2006, 18:59:59 UTC - in response to Message 172176.  

Ageless, that was a little caustic, wasn't it? If he could determine the problem in the first place, then he woudln't be here asking for help.

He's asking for help, yes... but at the same point you would think people know a little about their computers/OS. So if a question comes along whether or not Windows Update has installed an update, wouldn't you check that?

His laclustre response of "If anything changed it was unknown to me. Any other suggestions." doesn't help much either. So I gave him much more to check...

You see the answer?

Yes, BOINC is a bit more hands-on when you want it to run correctly. It's not as simple as Classic Seti was. Classic was one program, BOINC is the manager for a lot of programs. It doesn't even crunch anything. Yet you need to make sure it runs fine in your own OS.

Windows 3.1 was easy to master, Windows 95 a bit more hands on. When you went from Windows 98/ME to Windows XP, you probably spent a lot of time figuring out where what was.

Ok, want help? Check your Account, General Preferences. What is set as the amount of days BOINC should contact Seti?
9/26/2005 8:15:43 AM||General prefs: from SETI@home (last modified 2005-09-15 10:18:05)

Try to work with the number there. If your computer doesn't do more than 15 units per day, don't set it higher than 10 days. If your computer is slower than that, try lower amounts of days.
If you run another project as well, halve the amount of days at all times.

If you're used to Classic's 3rd party programs, enabling you to have a cache of 100 days, then forget about that. That won't work here. You have a 14 day deadline, BOINC can calculate what you are asking for. Anything higher than 10 days worth asking, you won't get any.

I still remain set behind my earlier questions. If you run a computer, you must know what is happening on it. If you don't and you just shrug, I'll be seeing you shortly on another forum asking how to get rid of your spyware infestation.

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Questions and Answers : Windows : Cannot connect to upload results


 
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